R9 000 Find Cheap Flights from Johannesburg to Basel

Club Europe is always lovely. I really enjoy everything about it. One thing that has changed in recent years though, is the swap to Prosecco from Champagne in the lounges. This is really disappointing. I really don’t like Prosecco, and always looked forward to a lovely glass of champagne in the lounge. Is it possible to change back? It does make the whole experience a little more of a luxury experience.

the service on Business class should be improved to be at par with industry leaders like Cathay Pacific and Singapore AIrlines. A lot of room for improvement.

They had us seating down for one hour just waiting on the plane

BA flight from London NY had old BC configuration with 2+3+2 seating with open seats which was not comfortable and lacked privacy

They need to improve their service at the airport. Rather than a bus, they need to park the plane at a station like normal airlines to so passengers can just walk out of the plane into the airport and catch their next flight

The flight was fine but they made me pay for my carryon bag because they said it was too big at the counter. But it fit under the seat just fine.

Terrible service especially for premium economy. Much more comfortable seats on other providers

Friendly hosts/hostesses; dinner was of acceptable, but mediocre standard

Crew was excellent. And no surprise that the seats aren’t comfortable at all. But that is every airline.

Very old aircraft. Seat 15 A & B personal light not working, foot rest broken in 15 A , reclining push buttons required two people to do it. Overall experience was below standard. The same food was served both the times. No snacks in the ally, drink choices very limited. It felt like it was the year 2000. The crew unfriendly, hospitality 4/10.