Low season | February |
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High season | April |
Cheapest flight | R9 785 |
Overall it was good, but the flight was long and crews on such long flights in my experience generally get more involved. They make more rounds with water and snacks and check on wellbeing of passengers. It was not an overnight flight, so the ‘night’ atmosphere in the cabin was not called for
Overall it was good, but the flight was long and crews on such long flights in my experience generally get more involved. They make more rounds with water and snacks and check on wellbeing of passengers. It was not an overnight flight, so the ‘night’ atmosphere in the cabin was not called for
I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.
Friendly cabin crew and the flight was on time. Would recommend toanyone
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Was not able to check in online, so had to stand in line for 90 minutes to get a boarding pass, and I had no luggage to check. Why not let people check in in advance on line? Or at a kiosk at the airport?
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
Great ground-check in crew. Pleasant flight attendant crew. Very short flight
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.
On line check in needs a lot of improvement. I tried and gave up.
It wasn't clear that there will be additional charge for checked in baggage. Very, very disappointed making me pay extra $75. Food was not tasty and not healthy. Lufthansa used to be good, not any more. Unfortunately has gone down big time and continues to go down.
No priority boarding for business class. Delays, seat 4D was inoperable, table was broken. Movie choices were limited. Staff tried hard. Very poor experience based on previous Lufthansa’s flights. This was Discovery $8,600 was too much for this level of service. We will go back to DELTA when ever we can
No internet, very narrow seats insufficient room for three passengers with encroachment.
Flight was delayed nearly two hours and then luggage was delayed. Crappy.
Twenty-four hours before our flight we wanted to check in online, but was unable to do this, so we walked over to the airport. We were still unable to do it, but it ended up not being a problem doing it that day. One of the women in our group wanted to check two bags, but was unable to do it, but they then let her take the smaller bag with her into the cabin and didn't charge her for that extra bag.
Everything great. Just didn’t get my checked bag. Never left Berlin
Nothing can I say I liked. Food was horrible. Entertainment system didn't work. Crew's attitude was bad. They all were Chinese and wanted to speak Chinese. Baggage missed my connection at Frankfurt even though it was more than 60 minutes for my connection. It came in the next flight of 3 hours later at 16.15 Portugal time but they said they will deliver to me next day. I requested them that I had to go to a dinner meeting so needed clothes and there were medical documents in the bag which I needed for my Doctors appointment on the next day morning. But all no use. Then I had to take taxi, go to airport at 9PM and collect my bags myself and brought bags to my hotel. Will avoid Lufthansa at any cost and same I will suggest to everybodyelse.
It was a busy flight and all the crew were very helpful and gracious
I was ver pleased with the service all the way through
Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.
Johannesburg (JNB)South Africa
Basel (BSL)Switzerland