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Pros: Nothing. The flight was delayed and I missed my connection

Cons: My flight leaving on time

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Wine. Good movies

Cons: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Cons: Everything

Pros: nothing in particular

Cons: cold, inattentive crew, United premium economy product is not worth a pretty penny it charges

Cons: Too much time wasted in boarding dealing g with carry ons.

Cons: More leg room and more shoulder room.

Cons: Food not great. Seats in economy cramped.

Pros: I liked that there was wifi on board.

Cons: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Pros: Meal/drink service excellent, friendly crew.

Cons: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Pros: Only check in and boarding was smooth.

Pros: Food was great

Cons: Smoothly flight

Cons: The audio jack of the movie is not good It's on & off seems loose

Pros: Pretty much everything

Cons: Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up

Cons: Cool flight, delayed, seat was in very back of plane, and Kayak did not carry over my personal info such as Known Traveler Number, nor would it allow me to check online.

Pros: Nothing

Cons: Proper communication

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Cons: No WiFi.

Pros: Somewhat

Cons: Food

Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.

Pros: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Cons: Controll the quantity of packages per person

Pros: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Cons: She could have informed me they where no longer available.

Pros: Comfortable and Clean

Pros: Seats comfortable. Cabin and bathrooms really clean. Crew friendly and efficient.

Cons: Pockets on back of seat need to be bigger/deeper.

Cons: Bigger seats would've been better

Pros: The crew was very pleasant.

Cons: The flight was delayed for some reason (they kept changing) and I am really fed up with United allowing people to bring two pieces of cabin luggage onto small aircraft.

Pros: The lady at the checkin was very considerate and suggested that I am only allowed to bring one baggage. So she suggested if I can combine my both luggage as one, then I should be all good otherwise they will charge double- scary.

Cons: Light travellers like us should be given more latitude to choose 1 bag size 17x10x 5” and one laptop bag size 12” X 10” x 3”

Pros: Direct flight nothing else

Cons: Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime...

Cons: More comfortable seats

Pros: N/A

Cons: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Pros: The gluten free meals were quite good. Everything seemed clean.

Cons: The plane was small for a transatlantic flight. The entertainment was not easy to find/access.

Cons: 13 hour flight and only one meal and a sandwich

Pros: Food was not available for flight.

Cons: Food

Pros: The punctuality and the entertainment

Cons: Perhaps a more organized boarding process

Pros: Itinerary - hours of flight

Cons: Dinner could have been earlier

Pros: I like the space between chairs and the little things that made the trip a good one

Cons: Better food

Pros: Inflight movies

Cons: None

Cons: Breakfast for economy:))

Pros: Everything was fine, I would probably take the flight again but nothing was above average

Cons: Boarding could have been more organized

Pros: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Pros: Nice crew short flight.

Cons: Not much flight was too short to say

Cons: Very long flight

Pros: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Cons: Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class.

Cons: Dirty

Pros: What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!

Cons: See above!

Cons: Advertised fare I purchase was for economy, where I would have a checked back and be able to pick my seat. I found out the day before that the airline wasn't offering either, even though I paid for it.

Cons: The entertainment

Pros: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.

Cons: Honestly nothing. From start to finish great time.

Cons: Better entertainment selection

Cons: Seats can be better.

Pros: The airplane seats and entertainment were 150% bettter than American

Cons: The check in area felt cramped, understaffed and like a 4th rate airline

Pros: Kudos to the employees who really tried to help rather than pay mere lip service.

Cons: The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?

Pros: The crew was very nice

Cons: Everything else

Pros: Yes crew was amazing

Cons: May be more frequent hydration

Pros: Comfortable seat

Cons: Having free snacks

Pros: Crew very helpful

Cons: Punctuality

Pros: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Pros: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.

Cons: Seats were a a bit cramped. The flight crew seemed overworked.

Pros: Crew was very attentive and professional.

Cons: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Pros: Food was not available for flight.

Cons: Food

Pros: Comfortable and Clean

Pros: Seat was both comfortable and spacious. Crew were very attentive and personable.

Cons: Really great flight. Can’t say enough about it.

Pros: Boarding was smooth.

Cons: Nothing.

Cons: The inoperative TV screens should be repaired.

Cons: It was a Great flight. I always enjoy flying Delta

Pros: Crew was good. No economy seat is super comfortable. (Why would you even ask that?)

Cons: Be on time. Not keep changing/delaying the border time. Not change my seat. (Plane was far from full.)

Pros: Boarding was smooth.

Cons: Nothing.

Pros: Good variety and quality meals during the flight as well as a super array of entertainment

Cons: The seats lack cushion so a 7 hour flight gets quite painfully after a while

Pros: Flight was on time out of JFK, and quick and easy to board. We took off on time and landed 30 minutes early. This is was a great trip, and I love Delta.

Pros: Everything

Cons: More choices for the meal menu

Pros: Great service, tasty sandwich.

Cons: Boarding was a bit of a scrum.

Cons: Seats can be better.

Pros: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Cons: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Cons: 13 hour flight and only one meal and a sandwich

Cons: Seats can be better.

Pros: Really friendly and efficient crew.

Cons: Seats and entertainment screen.

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.