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Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Great attitude and performance. No extra charges .

Cons: Impossible to change the flight. We showed up with a confirmed reservation and we were not in the system. Can't check in, print boarding asses or even check on your flight online. The staff and flight crew were great but hampered by old technology.

Pros: The flight itself,when it occurred, was fine. The original flight was cancelled. Checking into the airport hotel was chaotic and time consuming. We got 5 hours sleep. Check in was also chaotic. The flight was okay but half the plane’s luggage was left behind.

Cons: See above. Our luggage was supposed to arrive last night. It didn’t. We pray it arrives tonight. Very bad service.

Pros: Everything was a great experience.

Cons: The crew wasn't very happy. A few more smiles would make a world of difference.

Pros: Great crew!

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Cons: Old aircraft, rickety seats

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: Great seat and staff.

Cons: It was great!

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Cons: Paid for extra leg room seats and didnt get them

Cons: More comfortable seats.

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: No problems

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Cons: Airport Addis Ababa is chaos.

Pros: Large space

Cons: Bording