R28 056 Find Cheap Flights from Grand Cayman to Johannesburg

Flight from LGW to JFK delayed by 4 hrs No explanation given until the pilot said the delay due to planned maintenance on the aircraft

The flight was booked on British Airways but operated by American Airlines. When I went to check in at the BA counter I was told I needed to check in at the American counter. That wasn't a problem but it would have been nice to know and save a bit of time on the very long American check-in lines.

Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer

Business class seats were very dated on my plane. Very little storage, charging ports were not easily accessible, tv screen kept flopping away. Vegetarian food was disappointing: hardly any protein and severely under-seasoned. Crew was lovely.

1. Missed to deliver bags at Destination 2. no coordination at Layover for flight connection for wheel chair , could have missed flights 3. Customer service agents are not honest , talk with attitude and do not provide correct information about baggage policy

Denied boarding passes for connecting flight. Missed connection as a result. Customer services T5 Heathrow airport vile, arrogant people who lied to us and threatened us.

Ok we did get an upgrade and the flight was delayed 45 minutes BUT without any bias. The crew were excellent, friendly, efficient and verging on exuberant, they all were so happy to do their jobs. Food excellent and the new safety video is fun to watch.

I liked BA land team for boarding, the food, entertainment should be considered to be improved

Even the carry-ons were not allowed and upon getting down, we had the wait for the longest time for the baggage to put on the jet aisle. We had a short connection which British Airways kept changing and made out entire experience poor. I would never fly BA again.

The seats are incredibly uncomfortable. My luggage didn't make it on my flight from London to Nashville.