R8 094 Find cheap flights from Cape Town to Milan Linate Airport

They canceled our flight right before it was to take off and then we stood in line for four hours to make other arrangements. It completely ruined our trip.

Flight boarding was delayed. Old, low capacity overhead bins requiring many to gate check their carry-on luggage. Beverages other than water were at a charge.

It never happened. Bumped 2 times then cancelled. 4 cancelled flights after that

The flight was canceled and the airline didn't even bother to notify passengers. It was Kayak that did a great job.

Flight was cancelled and I didn’t arrive until 11 hours after I was scheduled to.

Great crew. Food was better than average, including hot meals and warm cookies. Flight was smooth and we were kept informed of turbulence.

Crew was very slow with service esp food and picking up trash. Didn’t even do a last trash pick up before landing Waited 1.5 hours after food to take our trash and was trying to give coffee and tea when they hadn’t yet taken our trays away which was ridiculous esp for people trying to nap or needing to get up to use restroom When someone was sleeping instead of coming back later or skipping them they were trying to shove their stuff on me as if we were related just bc both of us were Indian when I told them clearly no. It was ridiculous.

Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.

The special meal was not correct. But the female stewardess who handled the problem did such a good job correcting the issue. She deserves recognition for understanding and providing customer service and having patience.

It never happened. The flight was canceled because of ground crew strikes in Germany.

The 7 hour delay in Johannesburg was extremely tiresome, with poor communication at check-in and a sad R120 voucher as compensation. All in all sitting for 10 hours on an airport was pretty bad. At arrival the baggage arrival took 2 hours. All in all, a very, very long trip.

Usual friendly BA crew who were helpful and so kind to the kids. New business class cabin combined with 787 makes for a really enjoyable experience.

I liked nothing, my connection was missed after a 6hr delay, 3 of those hours were spent trapped on the tarmac going nowhere. They rebooked me with a different airline for the next day but never confirmed my seat, so I had to wait another entire day… after walking around an airport for the whole first day waiting for the front desk to open to get my ticket. A 19hr trip turned into an 80+hr trip. Of course, British airways has no actual customer complaint phone line, so I have heard nothing at all from the airline. Oh, and they lost my bag. This trip cost an additional $3000, several days of missed free time, and some agonizing discomfort from so much wandering around airports and venice trying to find replacement clothing. This sucked.

The only issue I had with the flight is that dinner took a long time to come even regardless of the turbulence we experienced. The flight attendants kept disappearing while serving people and kept some people waiting. Which caused them to forget to serve me some tea. It was resolved eventually. Just a small complaint. Maybe there's other reasons but overall the flight wasn't bad.

Every flight was late in arrival, last was late in departure and late in arrival, then lost our luggage!

The flight was delayed for several hours. After many hours of waiting, they said it was delayed until the next day. This is completely understandable, as the staff had to wait on Boeing to approve the plane. However, the staff said hotel and meal vouchers would be issued via email (they never were). An hour after leaving the airport, our flight was cancelled.

Flight crew were pleasant. I was switched out of the seat that I paid for and got placed to the back of the plane without being told. British airways should at least refund me the seat purchase for that flight.

British Air ways was good - American Airlines not: waited at gate for “mechanical issues” and stood at gate.. plane delayed, … staff at desk rude, had to check my personal carry on item, toilet not working… “please use the working one sparingly- it will overflow in the cabin”

During breakfast the fligh attendants missed one side of the plane for tea/coffee. I was on the other side and received tea. Unfortunately my husband and friends did not.

Awful. Delay, lost vacation time and travel time now more than 24h