Flight cancelled by Seuss air and all onward flights missed
This is a quick flight from JoBerg to Livingstone. The small meal was very good, surprisingly, not a sandwich but a nice little chicken salad. Easy breezy flight if you travel long distance a lot. There is no entertainment and none needed for this short flight
Loved the in flight meal! Surprisingly good.! Staff on board were all friendly and professional! Book as far ahead as possible! Get your seat selection locked in ASAP
Far better than last return flight we had when the flight was delayed due to technical error and we missed our connection flight with no initial support from Airlink. This time thankfully all went well and will use again.
This was an excellent flight with great crew and a full complement service including a sandwich, a drink from the bar, tea, coffee or water with the meal and then a further bar service.
I can't understand how the priority boarding queue has so many people standing in it. I was travelling business class and arrived 40 minutes before boarding time and there we about 25 people in the queue ahead of me?
Delayed boarding... we were kept standing in the bus for too long... the bus was packed and smelling people!!! As if it's not enough,when we finally came off the bus, we had to wait again standing in the sun waiting to board..
+ There was a great small meal even on the short flight + They gave our kids a magazine that kept them busy because there were no screens - We didn't get a boarding pass for our infant in arms for the connecting flight
Just an short flight. So it was great. Airlink is pretty good😀
this route is more expensive than you would expect. Boarding, disembarking was easy and fast. Cabin crew was friendly. Seats are small
Overall good experience but for long distances there really needs to be more room.
They boarded backwards so our zone meant nothing!!! My TV was broken, the remote was broke, the head set jack was broke! So i was stuck for 15 hours with no form of entertainment!!! The service was ok but they didn't check on us or serve many snacks. They acted like you were a burden when you hit the call button.
Flight was changed 3 times, from a night flight to a day flight, and then delayed by 5h…
Flying portion was fine. Below average comfort. We had 2 canceled flights and got stuck in 2 cities which took us 3 days to get home. Kenya hasn’t done anything or even reached out to us after complaining.
Food was awful and the seats were bad. No privacy in business class with the seat next to someone. 15 hours without WiFi!!!
Staff and service on board is always exemplary. Food however could be better.
Apart from delay of 3 hrs in Nairobi for onward flight to Dar all fine. Looked like operational issues caused it.
I think is one of the greatest most professional airlines I’ve flown with. So sustainable as well!!! The business class is top notch!!!
I enjoyed the courtesy of the staff, and their professionalism. The food was pretty good and they took great care of us throughout the trip!
They should improve their time management and how to reschedule flights in order to avoid long stopovers
