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CPT — Zambia
Dec 7 — Dec 141
Return
1 adult
Economy
0 bags
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Wed 7/12
Wed 14/12

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Best return prices found by our users on KAYAK in the last 72 hours

MOST POPULARLusaka
1 stop from R8 040
Livingstone
1 stop from R7 763

Good to know

Low season

November

High season

October

Cheapest flight

R3 795

Average price (return flight)

R12 726

Good deal (return flight)

R8 823

Good deal one-way

R4 897
Best time to beat the crowds (2% less expensive on average)
Most popular time to fly (4% more expensive on average)
Flight from Cape Town Intl to Livingstone
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Zambia

  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be September and October. The cheapest month to fly to Zambia is March.
  • Morning departure is around 16% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Zambia flights

Top 5 airlines serving Cape Town Intl to Zambia

Scores according to KAYAK customer reviews
8,2
Qatar AirwaysOverall score based on 12104 reviews
8,2Boarding
8,1Comfort
8,6Crew
8,2Entertainment
7,9Food
Airline reviews

Luggage service

Read more about Qatar Airways

Luggage service

Good experience

The staff uniform was clean and they were so friendly.

Great flight

Pros: "Yes loved it"
Pros: "Everything about the trip was great excellent customer experience"
Cons: "If I got to sit in first class coz the plane was so empty haha"
Pros: "The crew was the best!"
Cons: "I wish food would improve in general on planes"
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Cons: "No gate for departure or arrival. No business class longe in Cape Town."
Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Cons: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."
Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."
Cons: "they cancelled by booking just before hour depature.."
Pros: "Quality aircrafts and entertainment."
Cons: "Service and helpfulness of attendants."
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Pros: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Cons: "Leg rooml"
Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Pros: "The best airline I have ever flown."
Pros: "Nothing"
Cons: "Theyt cancelled my trip"
Pros: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Cons: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Cons: "As above"
Pros: "Food"
Cons: "Need good wheel chair service."
Pros: "Staff worked fast to feed and water everyone."
Pros: "Hindu meal only be vegetarian"
Cons: "All is good"
Pros: "Thank you to wonderful hard working Crew."
Cons: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Pros: "Leg space seat near the emergency exist. Courteous staff"
Cons: "Food quality could be better"
Pros: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Cons: "Nothing!"
Pros: "The plane is very comfortable and the staff are friendly"
Cons: "Nothing"
Pros: "The crew on my side of the cabin was very good."
Cons: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."
Cons: "Flight was delayed materially with little forewarning Service was poor"
Cons: "It was all good"
Pros: "Crew was great. Very helpful and caring"
Cons: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"
Pros: "Same"
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."
Pros: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Cons: "I was very pleased with my flight. I really have I complaints."
Pros: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Cons: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Cons: "Plane configuration; seats were a bit cramped, knee space."
Pros: "no time now"
Cons: "no time now"
Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"
Pros: "Over all the flight was great."
Cons: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Cons: "There were no headphones and again with the remote Oryx screen that is just way too complicated and freezes like crazy."
Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."
Pros: "The staff was amazing! I started I get a headache- probably because of low blood sugar, and one of the attendant provided me with constant water, ginger ale, and chocolates. It was so sweet- she didn't have to make sure I was okay, but she chose to our the kindness of her heart!"
Cons: "The cramped quarters. I had a very tall person sit practically on my lap the entire flight, as he leaned his chair back the entire time. It left no room for me to use the table for my laptop. I was fortunate that no one sat next to me on my first flight, but for the second one I was not so lucky – so I couldn't work on my schoolwork."
Pros: "Qatar Airways is a nice airline and it's obvious they work on making your flight a pleasant experience with a lot of food, entertainment, etc"
Cons: "My flight was delayed 4 hours upon initially arriving to the airport. While it was important for me to be there when I found out this information because I needed to reschedule my connecting flightso due to the delay, this should not be required. Qatar Airways, knew the flight was going to be delayed at least 10 hours before they announced it. They should have already began the process of rescheduling connecting flights and figuring out problems before passengers arrive to the airport. I probably spent 45 minutes at the ticket counter working things out."
Cons: "I had chicken three time on the flight. To spicy for my tastes. Even scrambled eggs had a hot sauce on them."
Cons: "I found the bed rather hard for sleeping on my side. When I awoke, I was stiff and sore."

Deplaning suggestion: Inited could take a page from other countries airlines and ask that we remain seated until theorie in front of us deplanes. Easier on everyone that way

Easy short flight from Johannesburg to Harare. Boarding was slow, flight attendants were friendly. They did a meal service on this short flight, including wine, which was pretty cool.

Loved the customer service and the fact that everything was on time, the served refreshments are a cherry on top

Flight was moved forward by 2 hours with 3 days notice. This meant I could not connect from flight from Johannesburg. So did not take the flight and drove to Kasane. Will never use Air Botswana unless absolutely necessary. Mark

There was no entertainment, but that is not expected on a flight less than 2 1/2 hours. Uber clean aircraft, good boxed meal and friendly flight attendants. Very please with the experience

The check-in line was long and people were put in front of me in the line even after I said I had checked in online. It took me an hour to finally get my documents checked and drop my suitcase. It was horrible!

Pros: "The crew was mazing and the seats are so comfortable."
Cons: "To me everything was excellent from the captain to the flight attendants i was impressed i have been to all domestic flights but Airlink is the best and after yesterday flight i decided that Airlink is the one for me onwards. The only thing i can suggest is the points program then the sky will be the limit for you. Keep up the good work guys BIG UP."
Pros: "Flight was on time and crew was great"
Cons: "good short flight"
Pros: "Time keeping, plane was well sized and okay"
Cons: "Didn’t get a single sensible meal!"
Pros: "Attendant was professional"
Cons: "It was okay"
Pros: "Everything was good!"
Cons: "For a short flight on a small aircraft nothing could have been better."
Pros: "It's a shorter flight so, no IFE. The front row of the business section was nice. I'm glad that reserving those seats worked out for this flight, although it didn't on all the other flights."
Cons: "No entertainment available, and the BUQ departure lounge could be improved"
Pros: "flight was on time food and drink"
Pros: "Tayla the stewardess was very sweet!"
Cons: "Nothing. It’s a small plane!"
Pros: "Excellent service"
Cons: "Luggage was riffled through and item stolen"
Cons: "Delayed flight with close connecting flight and none of the flight or ground crew were able to communicate with the connecting flight gate agents. No priority for deplaning and tarmac shuttle was given to those with close connecting flight. Had to sprint through airport and barely made connection."
Pros: "Amazing crew, wonderful short flight and delicious snack. Could not be any better."
Cons: "Just continue the wonderful service."
Pros: "There was hardly anyone on the flight so I got a row to myself! Also the flight was fast and smooth and landed on time despite boarding about 45 minutes late"
Cons: "At the beginning they needed 8 people to move up front for take off which was weird but obviously not anyone’s fault, and if the flight was full wouldn’t have happened, so it’s probably not something that could be done differently but was just weird."
Cons: "The staff at Vic Falls airport tried to charge me several hundred dollars for extra bag fees. The fee kept changing depending on who I was speaking with and when I agreed to pay with my AMEX they said they did not take AMEX so they eventually waived the fee. This was only done after showing the manager a printed copy of my booking which listed that passengers are allowed 2 checked bags each. This was all done in the office of the South African Airways who I assume was managing the Airlink flight."
Cons: "Johannesburg Airport was terrible and every where we turned in the airport we got misinformation and people tried to scam us for tips including airport employees."
Pros: "Boarding was on time, and flight went smoothly. Loved the timing, giving me the whole day to explore the area and move on to the National Parks in the area. Breakfast at Uppington Airport is the best!"
Cons: "Nothing"
Cons: "Lazy agent said we were too late but bags not booked through on connection which helped cause delay"
Pros: "Pilot effectively communicated about the fueling delay and the imminent storm."
Cons: "Refueling issue : After boarding we had to sit on the aircraft to wait for the refueling driver to arrive and fuel the aircraft. This resulted in a delay of some 20 minutes. ssue"
Pros: "The crew was nice, overall a good flight."
Cons: "Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old."
Pros: "Economy seats are comfortable"
Cons: "The entertainment system works very poorly, it need to be upgraded! The quality of the image is very poor, the touchscreen does not respond easily and the stream is often interrupted by clips of ither movies or programs. This is unacceptable for a 14+ hours-long journey!"
Pros: "We were on a small cramped plane. The food was horrible."
Cons: "Rude employees at the counter in the airport."
Cons: "We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight."
Pros: "The crew were great."
Cons: "The flight was delayed by 2 hours. We barely made our connection flight in Johannesburg, which resulted in us having to run through the airport. We did not have time to get dinner."
Cons: "With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!"
Pros: "Easy process to get to Joberg. Flight was on time and comfortable."
Cons: "Similar to some other reviewers we had to completely exit the terminal at JNB and then check in for our international flight sequence on Qatar, this was easy but caused a little anxiety, especially after learning that the total checked baggage for one person on the air link is 30kgs (66lbs) which is less than standard international weights. We had to pay extra for the “overweight” bags but the cost was reasonable. I would use the airline again."
Pros: "Quick cool spacious"
Cons: "They left us in a hot hot bus for a long time at terminal and on the run way."
Pros: "The plane from Antanarivo as on time - quite an accomplishment for Madagascar!"
Cons: "Staff not so friendly"
Pros: "seats were nice"
Cons: "food was cold. no entertainment for 3-4 hour flight"
Cons: "The flights were not operated by South African Airways, so when we arrived to Johannesburg we had to take our luggage and register it again and make a second check-in. Because both flights were operated by airlines different from South African Airways we were not able to accumulate our One World miles."
Cons: "No priority boarding. 15 minutes waiting inside a cramped bus. First three rows in plane are curtailed off but seats are exactly the same as the rest of the plane. Beverage selection was poor and again same as in economy. The lunch was the only difference: a plate of chicken instead of a sandwich. SO WHAT DID I GET FOR PAYING BUSINESS? a curtain, a plate of chicken and exclusive access to the toilet at the head of the plane. Shame on SAA for selling this as a SAA business flight. Or Kayak for wrong advertisement. In the future I will definitely not pay for business as it is absolutely not worth it and will try to fly this portion with Air Botswana"
Pros: "Left inn time and arrived a bit early only 12 14 passengers in a 36 pAX plane..."
Cons: "Small Cramped seats No power plugs...average food"
Pros: "Flight was on time."
Cons: "I do not understand why the staff wait for all passengers to be on board and close the door to spray this unbreathable air spray. I was suffocating during a few minutes and coughed during the whole flight. My throat still hurts. The cheese sandwich was terrible."
Pros: "Efficient on time no hassle"
Pros: "Small plane but a very short flight, so its fine."
Cons: "nothing"
Cons: "Cold food. SAA used to serve hot meals. What happened to that?"
Pros: "short, easy flight"
Pros: "Pilot and Stewardess were good and airport was nice. I appreciated the flights from Cape Town to Skukuza and from Skukuza to Johanesberg."
Cons: "Airport crew not able to answer questions outside of their scope of responsibility. I asked a question several times and reply was "good afternoon". finally another person helped and directed me to another part of the airport where I asked the same question and received blank faces until supervisor showed up."
Pros: "I enjoyed looking out the window as we flew. Interesting countryside compared to what we have where I live in the U.S."
Cons: "Maun airport is small but it gets the job done. The people at the SAA counter were not well versed with checking bags to your final destination when you continued on from Johannesburg."
Pros: "South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate."
Pros: "Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable."
Cons: "No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement."
Pros: "Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!"
Cons: "THe check in lady on the flight from Cape Town, was surly, rude, unhelpful, arrogant...just awful"
Cons: "Seat antiquated, food was more economy than business"
Cons: "The food that they give you on the plane could have been better. The lunch they provided was terrible."
Pros: "For a flight of 1 1/2 hours, we were served a delicious hot lunch."
Cons: "Improve entertainment ease!"
Pros: "The stewards were so kind and helpful! One of the best flights I've taken."
Pros: "Best soft landing ever!!!! Great pilots."
Pros: "Cabin crew was great and the landing was sublime!"
Cons: "The food could have been better."
Pros: "Took off on time. Seating was fair. Service prompt and courteous."
Cons: "Bus translortation should we replaced with walkways. The equipment exists but for some reason we had to use busses to get from plane to terminal."
Pros: "Good service, good food. Landed on time even though we left slightly late."
Cons: "There wasn't a TV per seat and you can't select what you want to watch, but this was not really an issue as the flight was only 2 hours."
Pros: "On time. Nice plane"
Pros: "crew, that the cabin was dark and quiet, good for sleeping."
Cons: "wish I had the budget for a roomier or more fold-down seat for sleeping."
Pros: "Na"
Cons: "Airline dishonest and unhelpful"
Cons: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."
Cons: "Late departure."
Pros: "I liked the timeliness of the flights and the friendliness of the flight attendants."
Cons: "I did not like that there were no personal entertainment portals in each seat for the passengers."
Pros: "Steward was very attentive"
Pros: "Quick flight, everything seemed to go smoothly."
Cons: "Seats were not super comfortable, food wasn't great."
Pros: "The crew and ponctuality"
Cons: "No entertainment on board!!!"
Cons: "Their aircrafts are dirty"
Pros: "Everything as expected. Kudos to the captain for skill and for his reassuring announcement to passengers (that we were all safe, no harm done) after the plane was struck by lightening on route."
Cons: "Nothing."
Cons: "The aircraft could not take off due to a technical issue and we were told by the captain that we would be provided with accommodation for the night. This did not transpire and the whole plane had to sleep in the departure lounge on the seats with cold aircon and no food or drink. The staff went home and left us to survive. We were told that they would not put us on another flight. By 8 am there was a mutiny because no one was keeping us informed about what was happening. We were tired and hungry and they just did care. After a group meeting, which got very angry, we were then allocated a room in a hotel. The lack of help was unbelievable and we were made to feel like criminals. No senior management came to give apologies. No compensation was offered for our 24 hour delay."
Cons: "LUGGAGE going missing! TLVET11960 1. In Cape Town I was told that I would need to collect and check in again on arrival in Addis - that was my understanding of the instruction. 2. At Addis I was advised that the luggage was being transferred to the Tel Avid flight ET404 3. On arrival at Tel Aviv - no luggage. Advised it would arrive Thurs afternoon and be delivered to my hotel. I asked which flight it would come on and when I could expect that it would be delivered. Was told that was not possible to confirm. IN MY MIND THAT INDICATES THAT THIS IS NOT GENUINE CONFIRMATION. 4. I asked what arrangements would they make for me to get an allowance to cover costs of some clothing/toiletry items I would need to buy. Was told this is not Ethiopian Airlines policy!!!!! 5. This cannot be as there are international regulations in this regard. 6.YOU WILL PAY for express laundry service and a couple of items I'll need to buy today!!! 7. Tried calling 039754008 and only get a recorded message! THIS IS TOTALLY UNSATISFACTORY"
Pros: "Plane was clean and seats were comfortable. Staff was overall friendly."
Pros: "Excellent staff"
Pros: "Loved the movie selections"
Cons: "The seats are entirely too close together, even for me and I'm only 5"3. Airlines are trying to maximize profits while sacrificing passenger comfort and that is ridiculous. Great customer service will gain more business than any other method."
Cons: "Chicken slightly undercooked"
Pros: "It was short"
Cons: "SAA is an absolute disgrace. My wife and her father were bumped off a flight and given vouchers. But the vouchers can't be used online or over the phone, you HAVE to go to the airport to the ticket office to use them. They must be used on the same destination flight and you CANNOT buy a one way ticket. But the amount was only enough for one way. Absolute dog show of a company run by completely senseless idiots."
Pros: "Food was alright, flight was quiet"
Pros: "Despite 20 min delay, kept us informed. The rest of the flight was perfectly executed."
Cons: "The 20 min delay."
Pros: "The seats were comfortable and staff was friendly. Lunch was served, which was good."
Pros: "The flight was great, no problem."
Cons: "Flight was very comfortable and the staff was courteous."
Cons: "We ended up at a gate in the International terminal at Tambo (Jo'burg). the plane was a big Airbus. We deplaned EVERYONE thru one little door, descended stairs to the tarmac and had to ride buses back to the domestic terminal. It took forever and I ended up missing my connection. I fail to understand why they didn't dock this domestic flight into the DOMESTIC terminal, and use a regular getway to deplane everyone."
Pros: "No delays (although last minute gate change was a bit annoying)"
Cons: "Meal options ran out quickly even though I was somewhat seated towards the front. They should keep a record of popularity of food options and stock accordingly, in order to prevent running out so quickly."
Cons: "Technology sucked. TV screens were old and none of the headphone jacks worked."
Cons: "Most airlines on the planet allow headphones during take-off and landing but you guys don't. Chill out and get with the 21st century."
Pros: "I got help with the boarding pass and once on the plane was very impressed with the comfort of the interior and cleanliness of the plane. I would definitely fly with that airline again."
Pros: "This was a quick flight and similar to domestic flights in the US."
Pros: "The provide a snack and drinks on a two hour flight--that's worth something."
Cons: "I wouldn't bother with a sandwich for everyone--especially during non meal times. Why not offer chips or something lighter rather than wasting all the sandwiches people half eat."
Pros: "clean, large cabin."
Cons: "bus to the plane is a little old"
Pros: "The gave us lots of water"
Cons: "Old plain, lost my one mine bags, missing items"
Cons: "Quite delayed, my luggage didn't make the connection due this and all my christmas presents are now in South Africa and since I'm flying to a 4th country with another airline I won't be able to pick it up from NYC. A mess."
Pros: "The pilots and crew did well."
Cons: "On both 16 hour flights close to half of the entertainment screens didn't work at all. The vegetarian sandwich out of NY was slices of bell pepper between two slices of bread. But you can have a gin and tonic. In Cape Town the 90 minutes before the flight was spent standing in line to be frisked and have your bags rummaged through. After that everyone just piled on board in no order. The elites were able to skip through and avoid dealing with the riff raff."
Pros: "Price and time schedule"
Cons: "Our flight time moved up one hour and no one notified me. If I wasn't at the airport early I would have missed my flight and my connection"
Cons: "Incident report: August 15, 2016, SA210, When we stopped at Accra, Ghana, Kotoka International ACC for re-fuel and cleaning the aircraft --------------------------------------------------------------------------------------------- South African Airline violates two accounts stated on the bottle: 1. When it says “dis-infection of Aircraft” means Passengers are not Aircraft. Passengers should not be sprayed on. Passengers should not be in the airplane when this is sprayed. 2. Use for Pre-embarkation means no human in the aircraft. We were inside of the aircraft. It sprayed on our body all over and everywhere. ------------------------------------------------------------------------------------------ Major health damages: 3. After the spray, several passengers (our travel group) had severe sneezing attacks and running nose and sinusitis. One lady sneezed at least 50 times non-stop initially and continued to sneeze for the rest of the trip in the plane. Her sinus was swollen and painful for the rest of trip to Johannesburg. You are lucky she did not make a big deal and suffered silently. You may argue that WHO approved it. On the bottle, WHO approve for the use of Aircraft, not human in the aircraft. On August 15, 2016, I witnessed many passengers’ immune system were damaged – some reacted violently. 4. Please do not wait until someone has asthma attack and die in your aircraft due to allergy to the spray. 5. As a physician I prescribe Permethrin for Scabies treatment. Patients were told to use it on the skin for 8-10 hours and then wash off complete right away due to potential neurotoxicity, especially for young children. 6. My medical specialty is Integrative Medicine and Preventive Medicine. I feel I am obligated to bring this up to Department of Health of South Africa in order to prevent passengers being harmed, especially those who suffer from chemical / environmental allergies, rhinitis, sinusitis, asthma, COPD, skin disease, migraine, etc… just to name a few. 7. Suggestion and Solution: Passengers should all be off the plane, and escort to an area while aircraft is being re-fueled, cleaned and sprayed insides. This will make the cleaning crews more efficient for their cleaning work and less allergenic reactions, potential fatal, to passengers who suffer dust and / or insecticide spray allergies. This will reduce health hazard to passengers and workers. Thank you for being conscious about environmental safety issues. PS: One crew member, Imraan, is very conscientious. He came and showed his concern about symptoms one lady had from spray. He made SA airlines look better. One crew member was rude because he reluctant to give me one bottle of water for my husband who was sleeping at the time of the drink service. ."
Pros: "Smooth flight from take off to landing , great staff"
Cons: "The flight was delayed otherwise everything was good"
Cons: "Flight was late. There weren't any vegetarian options available"
Pros: "Crew was very friendly and accommodating."
Cons: "I am a foodie, so airline food probably will never meet my demands but I thought the food was very good for the time and place ."
Pros: "Plane boarded and left on time, smooth flight, friendly attendants."
Cons: "When we arrived in Joburg, the jetway we pulled up to was broken, so the whole plane unloaded down the back staircase, and then immediately back up a staircase to the jetway,"
Pros: "Seats were comfortable, snack was good. No complaints."

I had an excellent experience with Ethiopian Airlines.

Old Boeing 737 for a 7 hour flight (usually it is a wide body 777 or 787). Business class seats are worn, no entertainment, flight was delayed and arrived more than an hour late. Boarding was by bus where we waited long in the bus and then had to stand in the rain in queue waiting to board.

I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.

Cons: "Nothing"
Pros: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Cons: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."
Pros: "Crew were very good. Comfortable flight."
Cons: "Choice of movies could be much better."
Cons: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"
Pros: "nothing really"
Cons: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"
Pros: "They an amazing crew"
Cons: "They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special"
Pros: "Crew was really great - helpful and kind."
Cons: "Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk."
Pros: "Very good,on time good service"
Cons: "Better seats on business in boing 737 800"
Pros: "The crew were very welcoming, helpful and charm, makes you feel easy"
Cons: "General interior cleanliness"
Pros: "The crew was amazing. The crew is an asset to the airline"
Cons: "Boarding is chaotic."
Pros: "I love the entertainment and frequent availability of food and drinks"
Cons: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"
Cons: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Pros: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Cons: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Cons: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"
Pros: "The crew was great. Extremely accommodating for families."
Pros: "on time"
Cons: "they woke me up in the middle of the night to give me food.."
Cons: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"
Pros: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Cons: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"
Pros: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Cons: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Pros: "Attendants were courteous and the spacing is better than some airlines, but that’s about it."
Cons: "Check in was a disaster: no logical control of 100s of people; delayed on the tarmac for 1:45 for a “minor technical reason” that apparently had nothing to do with the actual operation of the plane that prevented me from making my next flight. Food was terrible. Flight attendants could have been more helpful about my missed connection."
Cons: "On board attendants not the friendliest Kids food options very limited"
Pros: "Seats are reasonably comfortable with sufficient storage space Food was OK"
Cons: "Chech in was poor - didn’t have priority stickers for business class luggage. Had to go to different counter for hotel voucher. Overall not good and professional Didn’t have ice on the plane ( for drinks, water etc)"
Pros: "Friendly crew"
Cons: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"
Pros: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."
Cons: "The services at the airport was terrible. The Booked me a flight with only a 30 minute layover. When I try telling the people before boarding the plane, big Norred me. When I told the flight attendant she said she would talk to the captain to see if there’s a way I could get a ride to my next plane so I wouldn’t miss it. That never happened. When we got off the plane no one at the airport would help us and when I was trying to run to my next terminal one of the officers at the airport told me to slow down because I wouldn’t miss the plane and I was fine. When I asked help with directions and told him I was afraid of missing my flight people laughed and walked away. When I finally found my terminal and got to it, my flight had already took off seven minutes prior. I absolutelyHated my experience flying with Ethiopian air. The seats are uncomfortable on the plane, not all the seats recline back the same level, and when I was eating dinner I decided to eat chicken since I can’t eat beef and halfway through the check in my stomach started her and I looked up the chicken and it was still pink inside."
Pros: "Excellent food, very friendly and helpful crew e"
Cons: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Pros: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Cons: "It took quite a while before the first service. It would be nice to have a drink service sooner."
Cons: "flight smelled like pee"
Cons: "Did not provide special meal although I called ahead to request it."
Pros: "Awesome crew"
Cons: "No electrical plugs"
Cons: "Price. Ease of early checkin"
Pros: "Comfort The crew is always so helpful."
Cons: "Food did not agree with me again."
Pros: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Cons: "Great service. Plane took off a few minutes late but nothing major."
Pros: "Plane size, entertainment options and food were all great."
Cons: "The person next to me was rude and leaning over on my side but not much the airline can do about that."
Pros: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Cons: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."
Pros: "food and beer were fine"
Cons: "4 flights ,4 delays. poor customer service . every things is very slow ."
Cons: "flight got delayed"
Pros: "Crew on flight were very nice and responding."
Cons: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
Pros: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Cons: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
Pros: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Pros: "787 was comfortable"
Cons: "Food was edible but no more. Flat angle beds I thought had been extinct, especially on a new 787"
Cons: "Hi, I have asked 3 members of the crew to get me a glass of water from the time I boarded the flight. It took 45 minutes for them to hand me a glass of water. I have to wait till they all got settled. Only when them to start the service they were able to give me some water. I was really thirsty otherwise, I wouldn't have to ask for three members. I think it's important that they respond more promptly and do a quick service considering the long flight we have."
Pros: "Entertainment options were good and they fed you several times"
Cons: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"
Pros: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Cons: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."
Pros: "Flight crew were very nice and helpful. Plenty of room for carry on baggage."
Cons: "Veg food selections were very limited. A breakfast without meat choice would have been better than yet another rice dish. Some of the more recent movies started in the middle or near through end. Tried to rewind and restart but neither worked The toilet paper was not refilled at the stopover in Dublin and we ran out before LA!"
Pros: "Boarding was okay and crew were friendly"
Cons: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."
Pros: "No delays The food on board was good. The drinks were fine My luggage was safe"
Cons: "The basement waiting area at the Addis Ababa airport was very cold and the toilets were dirty and smelly as well The crew were unfriendly and unreasonable the time of alighting"

Great hospitality

Cons: "Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic"
Pros: "It’s acctually the second time , just last week 23rd , our flight with delta got delayed that made us missed our connecting flight and I had to pass through Nairobi, female crew serving snacks came over to me with snacks and told me I ordered low fat food which I did and I asked her if it was ok if I had chicken that day she insisted that had ordered low fat mean and that’s what she has to serve me and I had to tell her again I needed chicken, she started arguing with me over snacks she got offended and she just threw food in my hand almost dropped to the floor , I think that was not professional at all. And today again coming to Nairobi the female crew came over serving snacks again and requested if I could have some wet wipes my hands were dirty dirty because had seen a crew handing out with to the people in the front raw but she answered me it was in the bank and she kept on and I again asked the male crew and he explained to me that they mostly don’t give wet wipes for short flights but I had wet wipes when I flew to Nairobi from Amsterdam and I had too when I left Nairobi to Uganda , what’s the point of serving foods when passengers gotta eat with dirty hands , and today again-the same female crew skipped the first raw of two males with snacks who were seated in front of us and even if they told her they missed the snacks, she stood there and called the male crew just unprofessionally to bring the snacks for the gentleman and she just never cared . I think they should do better thanks ."
Cons: "They should be more professional and friendly to people they act like they don’t care sometimes ."
Pros: "I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life"
Cons: "Not many movies to chose from."
Pros: "Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work."
Pros: "Service and flight itself"
Cons: "Changing the system to be repaired whenever someone needs to change the phone let be available especially to those who are traveling to other countries and they're new there and they need to do a calling for connection to people who are going to take them to different destinations."
Pros: "Good service with friendly crew"
Cons: "Toilets clean but a bit worn out. Windows were very dirty inside and out."
Pros: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Cons: "Difficult when you’re tall to have better seating."
Pros: "Lie Flat beds in Business Class."
Cons: "Meal service was very slow, and food was uninspiring. Essentially economy meals placed on proper plates."
Pros: "I liked everything about this trip"
Cons: "N/A"
Pros: "I had an entire row to myself so this greatly improved my experience, but if this had not been the case I don't think I would have rated my flight as high."
Pros: "Crew efficient and eager to please. Generous with food and drink."
Cons: "Some seats had damaged entertainment equipment. One seat had a damaged USB charging port. We just used the one from the next seat. Another had a damaged remote control for the entertainment system. Still usable via touch though."
Pros: "Fairly comfortable, good food. Good service, friendly boarding crew."
Cons: "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."
Pros: "Better food with Kenyan flavor"
Cons: "No Kenyan food"
Pros: "Wow tj about a new airplane! I camt say enough about this flight it was spacious, enough entretainment to last the 4 hr flight no problem. Letrines galore!!"
Cons: "The airline needs a way to make the boarding both more efficient and orginized. It felt as if i was boarding a mini bus in any of the small towns, i was for sure waiting for someone to show up with a goat pushing people out of their way"
Pros: "staff crew on the plane were very nice and accommodating"
Cons: "food portions are too small and movies selections. most movies were very old"
Pros: "Service was good and flight was smooth"
Pros: "Friendly crew and flight was punctual"
Cons: "No inflight entertainment"
Pros: "Easy boarding and extremely friendly staff"
Cons: "No intertainment, not even newspapers"
Pros: "Nothing"
Cons: "Cancelling out a flight at the last minute despite being on stipulated time"
Pros: "Comfortable seating"
Cons: "Food was bad"
Pros: "Same as above"
Pros: "The crew is always great and friendly."
Cons: "The food was really bad. It was some kind of beef but it was uneatable."
Pros: "No complains means i LOVED everything. From start to finish."
Cons: "No complains on this flight."
Pros: "The check-in and in-flight service were up to expectations. Friendly, efficient and professional"
Cons: "The 737 is too old and the business class seats need to be changed. They did not recline fully and the door rest also could not be extended completely. Consequently, the seating and resting postures were extremely uncomfortable."
Pros: "The crew was professional and friendly."
Cons: "My flight was delayed. The gate changed at least four times with no clear announcement."
Pros: "This company obviously trains its employees to belittle and disregard customers. I have never dealt with a company so at fault for an issue and so utterly unwilling to make up for it. First, they cancel the first of our 3 flights to Delhi 18 hrs before it is to leave. The flight they replaced it with would leave us 10 min to make the connection. So we went to the counter and they told us they'd hold the plane, as did the stewardess on the flight. They lied. The plane left 10 min before we landed. We were stranded. Also, I got food poisoning from their food. They did nothing to help. They would not pay for the hotel we wanted, when we asked they rudely served everyone else they stranded first. The employee would not call his supervisor or give his name. The next morning i saw a doctor but the stomache infection was so bad i couldn't sit up or walk. The doctor wrote this on my clearance to fly document. I needed to get to India to get better medical help. We presented this to the kenya airlines agent and she would do nothing to help. She had business class reclining seats available but would not upgrade me. Even after everything this shitty airline has caused. Unbelievable. Every step along the way of this nightmare could have been made better, so much better, by some human decency but instead we got rude disregard."
Pros: "They had a good selection of movies."
Cons: "The seats were so tightly packed that it was impossible to sit straight. It was like being in some medieval torture device. I was in constant physical discomfort, verging on outright pain, for 9 hours. It was HORRIBLE. Also, the "dinner" served in-flight was unfit for a dog."
Cons: "I've taken this flight 6 times and 4 it's been delayed"
Pros: "The flight itself was fine, no issues with that."
Cons: "Had a long layover in Addis, schedule should be better. But with more than 6 hr layover, they still lost my bag. No one contacted me when it made it to the airport. The site did not reflect it either. I left work on the second day to go check and there it was, under a few other bags, which gave the impression it had been there waiting a day already. Going to try and avoid Kenya airways in the future if possible."
Cons: "In a lot of airports, if a flight is delayed, the airline is aware and holds planes on the ground for a few mins if there are multiple people that will miss the connection. In this case, we were delayed for 2 hours, arrive to Nairobi and am at the gate 15 mins before and they sent me to customer service as the gate had just closed. More than 5 other people on the flight missed this common connection as well. Not only did KQ not have a system in place to work with other flights, the service area was completely swamped. People missed their connections because they couldn't get to the front in time to have a boarding pass printed or have a question answered. The staff were rude and didn't give eye contact or answer questions."
Pros: "I got moved to a different airline and was not notified so when I got there over 2 hours early for KENYA FLIGHT I was hustled and bustled and BUSSED TO A DIFERENT TERMINAL at Dubai airport, then chastise, harangued and insulted by new airline staff for being "Late" and they couldn't guarantee I would make the flight. I it on board and someone else was in my seat. HE. Got bumped to first class..."
Cons: "See above...the whole experince"
Cons: "No announcements made as to what gate # or boarding. We almost missed the flight because of the lack of information. Airport staff were as equally confused. Entertainment did not work at all."
Pros: "Late arrival Nairobi. missed flight"
Cons: "Late arrival Nairobi. missed flight"
Pros: "Convenient morning flight"
Cons: "Not enough leg room for tall passengers"
Pros: "Flying from Bangkok to Hong Kong, I didn't expect to be on an airline based out of Africa. Even though it was only an hour-long flight, it included in-flight entertainment and a full meal. The plane was a bit older, but comfortable, and the crew were very kind, friendly, and didn't rush the passengers. I hope I get the chance to fly on Kenya Airways again."
Pros: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Cons: "Boarding lines were a bit chaotic."
Pros: "The crew were nice. And the plane got me to London"
Cons: "As with the outbound flight the my screen didn't work. Seats were not particularly comfortable. Food was tolerable. Bag was not transferred from my Arusha flight but I guess that is not Kenya Airways fault."
Cons: "Someone entered my bag and took my jewelry"
Pros: "Friendly staff Good food"
Cons: "The movies were not working"
Pros: "The flight attendants were as courteous as possible."
Cons: "Our flight was delayed by 90 minutes so that passengers on a late flight could join us. Once arriving at Lagos, our luggage was nowhere to be found. The airline failed to follow up regarding when the luggage arrived at Lagos. Horrible experience. Fly with Kenya Airways at your own peril."
Pros: "I liked the food and actual service on the flight"
Cons: "Notorious for flight delays! How can you cancel an entire flight the day before?! Horrible! The delays are very annoying! Kenya Airways you're fired! Kayak, you guys should remove their crappy service from your options!! I only found out about the delay from their online service. The actual people suck! And do not even try to get through on their customer service line!"
Cons: "Flight was cancelled after waiting from midnight until 6:00 am in the Airport. Could have gone to a hotel... lost 2 days"
Pros: "Good connection"
Cons: "The planes on this route are also very old with manual screens,unnecessary delays. I mean KQ needs to style up. Another airline will soon sweep them off business"
Cons: "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"
Pros: "Full flat bed Big windows New plane"
Cons: "10h delay very basic food (especially for business class) Basic service level No side treat"
Pros: "The flight was not delayed."
Pros: "Aircraft."
Cons: "Boarding was late."

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Cape Town - Zambia Flights

Departure:

Cape Town (CPT)South Africa

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Zambia - Cape Town

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R7 763

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R7 971