R15 246 Find Cheap Flights from Cape Town to Innsbruck

I fly to Germany every year and prefer the most direct flight routes. Lufthansa offers this route, allowing me to fly from my home airport directly to Germany. The food and service were excellent. The staff was most accommodating, very professional, and friendly. The only issue I did not care for was the seating arrangement. I fly business and did not appreciate the configuration of the business class. Understandably, you will always have someone seated next to you, but then install a separation screen to allow for a little more privacy. United and British Airways are miles ahead in creating a more personal space. Lufthansa should do better.

Change of fate should be done well ahead of time rather than a last minute thing without proper communication to the passengers

Excellent once on board. Security staff at Johannesburg rude and aggressive.

I arrived late in Frankfurt and I had to catch my flight to Vienna and I was running late because when I was landing the flight to Vienna was boarding. I had to go through immigration and then I had to wait in a long line to take a bus to a terminal where my flight to Vienna was taking off. However, I truly didn't think I would make it. I was literally running through the whole airport and when I stopped to ask at one of the Austrian Airlines gates they were rude because they didn't have the time to support me.

They gave us free up grade to a roomier seat.

They were late and I missed my flight for Chicago. Terrible experience with Austrian airline this time.

The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.

I was charged for one of my luggage twice, when I was not supposed to be charged for it

Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!

Flight from Washington to Munich it was disappointing. I do not get the seat for what i pay. And the crew were rude with people which speaks other languages than german!