Innsbruck car hire

Cons: Good quality car hire, but staff could be more friendly/helpful. Tried to sell me satnav when car already has it fitted. Didn't explain very clearly where car was. For a guest who has not been to hire a car here before & told it is at the far end of the car park when the car was actually in the middle was rather frustrating when you have all you luggage with you wandering around the wrong part of the carpark!!!

Cons: In hindsight I should not have accepted the upgrade to a bigger car. It would've been nice if the car i actually booked and asked for had been available. Too large a car for small Austrian ski-towns.

Cons: We asked for a 4wd and even rang up to confirm that the vehicle was, and was told YES.......But it wasn't, found out when stuck in Kuhtai with a young child at 10.30 on Sunday 21st Feb, not impressed. Would suggest brookers ie Kyak and car trawler have the correct info to hand, as this caused a lot of annoyance and concern at the time...

Cons: Nothibg

Cons: Budget lost the car after I returned it, required 4 calls to sort the issue including describing the person I gave the keys to! They also took payment up front for fuel even though the contract was a "return full" contract. Expecting to have to chase the refund of this.

Cons: My Kayak reservation was for a car Budget did not have, so Budget did not honor the reservation price.

Cons: horrible! the employees badly need customer service training. they were shouting and accusing other car rental companies. they refused to give me the car after waiting for almost an hour. they had a subjective opinion on my documents: I presented a passport and bank card from different countries because I live in 2 different countries but they did not understand this. I have been using these documents or the past 3 years across the world and never had an issue!

Cons: we have some trouble when giving back the key because it was night and we didn't know where the key box was. we tried to contcact the customer service number but they didn't answer. Anyway, it was not a big deal because we give back the key the day after.

Cons: The car could have been cleaner, especially inside at pick up! There were crumbs & popcorn in the console area & on the floor. Windshield needed cleaning inside & out.

Cons: We checked in to Avis expecting the car we reserved online, and rudely told us our reservation was cancelled, which we never did. Didn’t offer reason how that happened or any effort to help us out!! Just told us it was cancelled and they had no more cars available. Really put us in a bind with 3 kids in a foreign country.

Cons: Aw

Cons: Site said airport open at nine no one till 19:30 so missed my friends, returned car earl so should money back, got ford when ordered fiat overall not impressed, probably never hertz again or recomend

Cons: I did not like that when I returned the car in Innsbruck no one was at the counter and every other car rental outfit had a representative there. Hertz said they were open till 6pm, I was there just after 5pm (and my rental wasn't due until 9pm). Would be much nicer to check out with a person.