They damaged my suitcase when reach to Pakistan it’s was broken from the bottom it’s was hard suitcase
Overall okay. But they randomly announced final call immediately after showing the gate and then made everyone wait for over 20 minutes at the gate! And it was absolute chaos. Food was good. But for such a long flight they should have given a full lunch and dinner. They only gave a lunch a small snack before landing. Which meant we landed in Dubai After mid night without dinner and most places were closed!
Didn't provide any baby food and also no toys for the kid. Even asking for food multiple times they never responded. Had to go back myself and ask them for a cup of milk and they gave it
Departure times were late
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "Friendly crew"
Cons: "It was okay"
Pros: "The crew is always great."
Cons: "They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god"
Pros: "The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long"
Cons: "Not much to complain about"
Pros: "Best of the nest"
Pros: "Crew was great"
Cons: "Not enough room for baggage"
Pros: "The take off and landing was very good."
Cons: "The entertainments."
Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"
Cons: "Birmingham airport departure lounges is too small to comfortably"
Cons: "Baggage claim in Newark horrible and slow. Not the brightest people here."
Pros: "Valuable reminders ! Updates regarding flights was superb."
Cons: "Nothing to say."
Pros: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."
Pros: "Good choice of entertainment."
Cons: "Food can be improved. A little bit of innovation is needed."
Pros: "Smooth flight. Attentive crew. Good entertainment options"
Cons: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."
Pros: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Pros: "The food and the ICE video center"
Cons: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Pros: "It's time to check the competition."
Cons: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Pros: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Cons: "Organisation was shocking, staff were rude and unwilling to help."
Pros: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Pros: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Cons: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."
Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
Pros: "Total service extended was very nice"
Pros: "Entertainment system really good - great choice and great screen sizel"
Cons: "Lack of choice on main meal"
Pros: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Cons: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."
Pros: "Food and entertainment"
Cons: "Tiny seats. No leg room. No storage under the seats."
Pros: "The movie selections, and really nice lighting on board."
Pros: "The shops were great, but not enough time to get to them due to multiple security checks.Emirates delayed takeoff by over 30 minutes to accommodate their passengers."
Cons: "Wait time, due to multiple security checks, the staff that were performing them were inconsistent. KWI could do better."
Pros: "Great staff and awesome entertainment selection"
Cons: "There is nothing to not like"
Pros: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
Pros: "In flight entertainment"
Cons: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"
Pros: "First flying Emirates, non stop from NY to Athens, everything was very good."
Pros: "food, comfort, entertainment, staff - very good all round"
Cons: "toilets could have been a bit cleaner"
Cons: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Pros: "Great experience would Defo use them for our next trip."
Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Pros: "The flight was on schedule with professional staff, and clean planes."
Cons: "The food was ordinary."
Pros: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."
Rude staff/not their best, perhaps their B team working in the business on the flight from Istanbul to Islamabad (TK0710). Great staff in business class on flight from Chicago to Istanbul. (TK006)
Clran and comfortable plane, nice crew and a complimentary breakfast was offered. Boarding and departure was late.
Great food, best in the business
The food and drinks were sub par.. the crew onboard was terrific, awesome bunch and so helpful.. check in could have been better as I did not get my boarding pass for connecting flight, this was a nuisance as I had to get to another desk at Istanbul Airport before transitioning to the International flights terminal. Insufficient ground staff at the Business class travel services desk. Ground staff at Istanbul airport are not very helpful and can be quite rude. But 10 thumbs up for the flight crew, thank goodness they made our flight so comfortable.
Missed my flight from Toronto to Vancouver due to the TK0017 being delayed and the airlines refused to be pay for my overnight accommodation before I get on the next flight
Extremely slow boarding caused the flight to be late 40 minutes. Missing the connecting flight
Cons: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."
Pros: "The crew was good and the seat allocation and comfort was excellent."
Cons: "Food was below average. This needs to be improved otherwise it is not worth it."
Cons: "Need spacious aircrafts for such a long flight.."
Pros: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Cons: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"
Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Pros: "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Cons: "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."
Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Pros: "The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well."
Cons: "Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago."
Pros: "Great food"
Cons: "More alcohol choices"
Pros: "Flight time and layover at connecting flight"
Cons: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"
Cons: "The seats are very tight and small, caused me a very terrible knee pain. I will never ever use and suggest Turkish airlines for long distance flights. And I also they don't care about fragile items which is very inconvenience."
Pros: "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
Cons: "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."
Cons: "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."
Pros: "The food was such a treat! Fresh and delicious. Bathrooms very clean for such a large flight"
Pros: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."
Cons: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"
Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Pros: "Smooth and easy, pleasant staff and service flight."
Cons: "Coffee ahould have been served sometime before landing and not in the middle of the flight when everyone was asleep. Entertainement options were practically zero"
Pros: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Cons: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."
Pros: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."
Pros: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Cons: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Cons: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Pros: "Friendly staff comfy plane"
Pros: "I definitely recommend Turkish Airlines because of the services offered and customer service."
Pros: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Cons: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"
Pros: "I eventually arrived at the destination."
Cons: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Cons: "Flight was canceled 4. in this year. 17 passangers is not good biznis for TURKISH AIRLINES"
Cons: "Small chairs and no entertainment system"
Pros: "Food was tasty and diverse"
Cons: "The entertainment system on the flight did not work."
Pros: "The food was good, the crew was very professional and friendly."
Cons: "The seats are too crammed and there's barely any room in the economy class."
Cons: "Announce too early boarding time, 50 minutes late for boarding."
Pros: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Pros: "I like Turkish Airlines. The flight was good. I thougt only food was somewhat not as good as usual. I flew with TA many times and the food offerings always had stood out from other air companies. In general it was great flight."
Pros: "Good seats, good food, and good entertainment options. I liked how many things were include for the price, such as headphones, blanket, and pillow. Also, one seat in our row was empty and that gave us a bit more room."
Cons: "Boarding was slow, and my baggage never made it to my final destination from connector"
Pros: "Every thing was excellent"
Pros: "Crew were excellent making everyone comfortable in a long flight."
Cons: "Nothing arrived on time even though it departed late"
Pros: "flight was not overcrowded, allowing space for more comfort; clean lavatory, good food/drink, friendly staff"
Pros: "They didn't want to go to work today. And it's your fault. So they will punish you."
Pros: "Movie selection was good"
Cons: "Staff was incredibly rude. There was no last call made for the bathrooms, I'm 6 1/2 months pregnant, before they announce our descent I get up to pee. I get yelled at. I sit down, 10 minutes later the guy comes up to me and asks me if I really need to go. I said of course. He opened the bathroom for me and as soon as I sit to pee a girl is knocking bloody murder telling me they're going to land the plane and I'm taking to long. I had been in there all of 30 seconds. I finished quickly and returned to my seat. We didn't land for another 30 minutes. Worst service EVER!"
Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."