Find cheap flights from Beijing to Cape Town

Cons: "The entertainment system did not work properly"

Pros: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Cons: "I usually love the food on Emirates but this was really not good. Barely edible!"

Pros: "Good meals, comfortable seat with fantastic entertainment options."

Pros: "Very personable and always a smile."
Cons: "Best business I have the pleasure of enjoying."

Cons: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."

Cons: "You are a wonderful service"

Pros: "I am so glad to choose you guys thank you for everything"

Pros: "All good."
Cons: "Actually, pretty all right, so no recommendations."

Cons: "Me"

Pros: "Crew was great."
Cons: "On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip."

Pros: "Missed connection"
Cons: "Try to be on time"

Cons: "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."

Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Pros: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Cons: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"

Pros: "The entertainment because it had almost everything."
Cons: "Flying for the first time.I think everything was excellent."

Cons: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Pros: "Nothing."
Cons: "Flight delayed for more than hour and half the is no internet connection during the flight."

Pros: "Nothing"
Cons: "Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future."

Pros: "Every thing is very good"

Cons: "Seats are uncomfortable and crew uninterested"

Pros: "Very responsive and friendly crew"
Cons: "Would like to see more vegetarian options"

Pros: "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
Cons: "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."

Cons: "I thought I had paid for window seats."

Pros: "Lovely flight crew and great film selection"
Cons: "Would have liked more healthy food options d"

Pros: "Javier the flight attendant was so welcoming and attentive. Flight got l fit late, but arrived on time. Service was efficient and respectful. Was not as crowded as prior flight and was able to eat the meal"
Cons: "Time of flight really sucked. 4:00 AM departure meant arriving at 1.00 AM. Tough way to start a day"

Pros: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Cons: "Codebase flights and no one looking as us as customers."

Pros: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"

Pros: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
Cons: "Dull food."

Pros: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Cons: "I did not like that only one bag is allowed on the flight if you are in economy."

Pros: "Food was good and not over salted like most airplane foods"
Cons: "Need more recently released US movies Options are so few Not enough African movie either"

Cons: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."

Pros: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"

Pros: "Loved the entertainment options."
Cons: "Food was horrible and cabin crew was not nice or friendly."

Pros: "The flight crew we're fine and helpful if you needed something."
Cons: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."

Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Cons: "N/A"

Pros: "The staff, food, everything! Best flight and airline ever"
Cons: "Nothing!"

Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pros: "Entertainment facilities very good. Important for those long trips. Food good too"

Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."

Cons: "Screen was black and white most of flight"

Pros: "It is the best airlines in the world ."

Pros: "I flew in a380."
Cons: "Nothing."

Pros: "The flight was empty and the luxury to choose your open row of seats"

Pros: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."

Pros: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Cons: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."

Pros: "Fresh food, customer service"

Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"

Pros: "The service, entertainment and food were all excellent."

Cons: "Change the crew they were rude"

Pros: "It was ontime"
Cons: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Cons: "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"

Cons: "on time, but bad connection experience"

Pros: "The food was very good and inflight entertainment was excellent."
Cons: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."

Cons: "Change the mousse flavor, please. The hummus was terrible."

Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Pros: "Fantastic journey no problems at all thanks kayak....."

Pros: "everything . also very spacoius restrooms. it deserves vest airtline"
Cons: "hmmm the flight is slightlt longer . hopefully one day soon there will be ditect flight to Malta"

Cons: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "Crew is amazing food is good plane is clean and comfortable"

Pros: "Good time"
Cons: "Food"

Pros: "movies and food"

Cons: "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"

Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"

Pros: "Courteous service. Good food."
Cons: "USB plug did not work, but was offered a different seat."

Pros: "The entertainment selection was good and the convenience kits were nice to have as well."
Cons: "The flight attendants took a very long time to hand out drinks and meals. The worst part of the flight though, was how long it took them to pick up the trays once people finished their meals. Numerous people had to bring their own trays up so that they could leave their seats and use the bathroom. There were also no drinks distributed between meals. The seats were extremely close together and leaned back very far so that space was extremely limited. It was extremely uncomfortable, unlike other Turkish Airlines flights I've taken."

Cons: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Pros: "Service and overall is excellent"

Cons: "Food was dried out and tasteless"

Pros: "I liked everthing , and anything."
Cons: "LAX to IST. too many Arabs and pucking Muslims, Please teach them how to behave, bustards, Otherwise I love to guys and girls, Numero uno airline forever, minus hard core Muslims, we do not need them on the board."

Pros: "As above"
Cons: "As above"

Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Pros: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Cons: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."

Pros: "Food"
Cons: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Pros: "Good attitude of aircrew"
Cons: "There was heavy rain in Instanbul and our luggage was not covered. Half my clothing was soaked when I received it in Erbil. No rain in Erbil or Frankfurt, so I know who is to blame. Turkish Airlines in Instanbul. No way are they the best in Eurpoe..."

Pros: "seats"
Cons: "Canceled flight"

Pros: "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"

Pros: "Everything was excellent :)"

Pros: "Nothing"
Cons: "Check in late, rude staff, bad food"

Pros: "The crew on the flight was trying to do his best - but too late and too little."
Cons: "The flight was delayed in 22.5 hours. No information or instructions where to go or what to do was given. When little info was obtained by shouting of chinese-speaking passengers, it was in mostly in chinese - not English. For 22 hours we actually did not know what to expect. When we finally were told that there is a flight - huge lines to check in. No help with connecting flights was offered. when I asked to reserve a connecting flight - I was put on a connecting flight that I missed anyway because of further on-going delay. When I reached Istanbul - no help was actively offered. I had to arrange my connecting flight. No compensation was offered. When we asked for some food and water, we were sent to the lowest level lounge in Ataturk airport. Very poor Turkish Airlines experience!"

Pros: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Pros: "Everything"

Pros: "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
Cons: "Everything was fine."

Pros: "Pillows"
Cons: "No vegan good woithout order"

Cons: "Wine program for international business class was sub-par"

Pros: "great food"

Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."

Pros: "Service when it was done"
Cons: "Infrequent service Crowded Entertainment system bad"

Pros: "The best"

Cons: "Thessaloniki airport needs an upgrade badly"

Pros: "The breakfast was very good, recent movies, and I believe the seats were quite comfortable for coach. Love the ability to see the outside view from the cameras, and following the progress of the flight! I don't think anyone else does it."
Cons: "Nothing. My favorite foreign airlines."

Pros: "Very helpful staff"
Cons: "Entertainment system"

Pros: "I had the pleasure of traveling business on Turkish to India -cheap fuel meant inexpensive business class tickets :-) and I have to say the food and comfort was top notch. The soups and meat appetizers were outstanding, I've always preferred a 3 hour layover in Europe when India bound and I found the Turkish Lounge in Istanbul surpassed any expectation I had. It had a mini-movie theatre, a shower and sauna, a whiskey bar, bright coffee and the choiciest Turkish sweets. The library of rare books of Turkish art and construction was a treat. The flight itself was comfortable - nice bed - and uneventful."

Pros: "I enjoyed the options for entertainment on board. The staff were all polite and professional. The meals were satisfying and the drink choices were great."
Cons: "uncomfortable for a long flight. could not get into a comfortable sleeping position for a long while."

Pros: "Plane itself was nice with very comfortable seats. Good selection of movies and shows to watch in flight."
Cons: "For a flight from IST-NPL they only had beef options for food. Nepal is a Hindu country and majority of people on the flight were Hindu. It's very inconsiderate for them to bit have planned for more non beef food options. I turned on the service button 3 times within an hour. No one came. Separately I also asked 3 flight attendants for some water. None of them got me water! There were at least four parties with kids younger than 3 and a few older people. It would have been nice if boarding call was made to allow these people to board first so they could settle down camly, without stressing the kids and everyone else behind them!!"

Pros: "friendly crew excellent service good food"

Pros: "quality of plane"
Cons: "check in takes 30 minutes since my visa was in old passport"

Pros: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Cons: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"

Pros: "Very accommodating staff"
Cons: "breakfast served was still frozen."

Cons: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Cons: "More space on economy for long flights."

Pros: "Clean and comfortable airplane"
Cons: "Entertainment wasn’t working the entire flight"

Pros: "Crew was great, plane was nice"
Cons: "delayed again, almost missed connection"

Cons: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."

Pros: "The economy seat was surprisingly comfortable"

Pros: "On time, clean plane, good service."
Cons: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Pros: "Seating was good"
Cons: "Got a seat in the middle - was pretty annoyed with this."

Pros: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."

Pros: "They were on time at departure and arrival which was great because I had only 45 minutes for my connecting flight and had to go through passport check."
Cons: "nothing at this time"

Pros: "Crew was amazing"
Cons: "Flight was delayed"

Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Pros: "Lufthansa is great."

Pros: "i didnt take the first leg of the flight as i was visiting relatives in munich the day before"
Cons: "nothing"

Cons: "Very bad food"

Pros: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Cons: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."

Pros: "Flight on time and excellent service."
Cons: "Food was not great."

Pros: "nice crew!"
Cons: "Seat hardly reclines at all."

Pros: "Clean aircraft, very friendly crew, good food, overall great trip."

Pros: "Not much good to say about these connections when the Rome flight runs late."
Cons: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."

Pros: "everything"

Pros: "Excellent overall."

Pros: "Five stars good flhte !!!!!!!!"

Cons: "In economy class, seats are packed tight"

Cons: "Same as above"

Pros: "Firstly, the food was great!"

Cons: "Delay due to overbooking"

Pros: "Everything!"
Cons: "Being sick on the way back home from my Vacation!"

Cons: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle. Not enough room between the rows. Passenger in front of me most picture straight into my face"

Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"

Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"

Pros: "I liked that the flight attendants were courteous and attentive."
Cons: "The entertainment system is a compkeyfailure and is unresponsive to touch screen. The entertainment feels like it was done to please everyone. In the process the selections are of limited interest. Movies are not interesting and often not available. If this entertainment were on the ground it would be a train wreck."

Pros: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Cons: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Pros: "Quick and easy in all aspects"

Pros: "Friendly. And efficirnt crew"

Cons: "for 3 years, 90% of my flights from Beijing were delayed or cancelled. Beijing International Airport is the worst airport ever. About my flight from Beijing to Munich this time, we were stranded on the runway INSIDE the plane for 5 hours w/o food and water for the first 4 hours!"

Pros: "Not much"
Cons: "Delays and cancellations required me to go through security 4 times, deal with 4 different check in agents (at 3 different locations) and 2 international calls to Lufthansa customer support before being able to rebook my ticket. It took 3 hours to get rebooked, and just barely made it to the new flight. Lufthansa Agents at airport were rude, would often make me wait while they did other things, and then just tell me that they couldn't rebook me, and I needed to go to another line."

Pros: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Cons: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"

Pros: "General quality and competence."
Cons: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."

Pros: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Cons: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"

Pros: "It was perfect"

Pros: "Everything but..."
Cons: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Pros: "Very comfortable flight."

Pros: "Clean, entertainement"
Cons: "Food was not that great."

Cons: "I paid money to select our seats on our flights and did not get those seats on any of the four flights we were on. It was a complete scam. I asked a flight attendant and she told me lufthansa does not have the option to pay for seat selection. Every other aspect was good."

Pros: "Amazing crew!"
Cons: "Keep traveler's updated on delays."

Pros: "Value"
Cons: "Seats were uncomfortable"

Pros: "short time, smooth flight"

Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."

Pros: "Everything"
Cons: "Perfect"

Pros: "United does it better than low-cost carriers"
Cons: "Not worth the additional cost over low-cost carriers"

Pros: "Crew was efficient and personable."
Cons: "Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited."

Cons: "A lot of turbulence on this flight, often interrupting cabin service."

Pros: "Finally got home"
Cons: "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"

Pros: "It was quick all around."
Cons: "N/A"

Pros: "Nothing"
Cons: "I had to print out my own labels for my bags. No one told me this . Mind you, I was already in line! I had to go print label. Get in line again. Attendant said I need to put the label on myself. And for me to step aside. I was not gonna get out of line again. No one was there to let customers know of this labeling. People were confused! Then I paid $25 online for my luggage. Then my luggage was over 50 pounds. I was charged $100. So I paid $125 for my luggage. Lax TSA Employees are rude and mean. Yelling do this and do that. Like we prisoners. I will never fly United again. I will let everyone know of my experience. Terrible customer service. Then your screens don't work on your airplane. Cannot watch movies. Therefore your plane is not up to par. But I paid up to $700! Never again. Good luck United."

Pros: "Glad to have lots of rice options for food!"
Cons: "We booked with ANA but got put on a United flight on the way back. ANA was so much nicer. We were really let down flying United, having booked an ANA flight. When they swapped our flight, they didn't seat us all together either. United crew should take lessons from ANA!"

Pros: "On time!"
Cons: "Nothing - it was fine. We got home!!"

Pros: "On time"
Cons: "Tight seats, boarding process"

Pros: "Entertainment was simple with ample choices"
Cons: "The seating space was cramped. Seats did not decline enough. Seat itself was not comfortable. Back pains after flight. I am not looking forward to the return flight"

Pros: "the ERJ175 has nice leg room in coach."

Cons: "Late"

Pros: "The sound system had been down most of the flight. Butter cube was completed melt. Bread was cold in the center."
Cons: "Entertainment system. Rarely does an international flight not equipped with TV screen on back of chair. It's so ancient to have overhead screen"

Pros: "Flight was on time even with unexpected.repairs we still arrives at our destination on time. Crew members were polite and efficient."
Cons: "Economy seats are so close and uncomfortable."

Pros: "The crew were friendly and courteous. And the food was delicious."
Cons: "My legs hurt during the flght and I couldn't get pills for air sickness, plus a half-an-hour delay. Also, my screen didn't work properly, which needs repair."

Pros: "Friendly flight attendants"
Cons: "Terrible food. Cramped, uncomfortable seats. No in-flight entertainment, app did not work."

Pros: "I liked that the captain communicated with the passengers about delays and the reasons for the delays over the intercom."
Cons: "I feel that I was treated by the employees at the boarding desk and by the customer service attendants as if I were garbage!!!! I was attempting to purchase an upgrade in my seating to avoid very uncomfortable swelling on my right ankle and other personal reasons. As I inquired with the man at the boarding gate about purchasing the upgrade I was told that there were none available. So I pulled out my tablet with the united airlines app and showed him the image of the empty business class seat that I would like to purchase on the seating map available in the app. He told me that he had no option on his computer screen to sell me the seat. I asked him where could I go or who could I ask to get the seat. This back and forth continued for some time where he kept saying he could not sell me the seat but I would then say, “I understand that, but do you know who can or where I can go to find someone who knows where I can buy an upgrade?” The attendant got VERY VERY upset that I was even ASKING. As if I were asking for some OUTRAGEOUS request!! I asked to speak with the manager several times. He continued by ignoring me and just saying NO! Finally he pointed to some lady beside him. I don't know if she was the manager or not, but she was on the phone and barely gave ten seconds of a glance to the situation. He asked me"Are you gonna go or not?" I could tell that he cared absolutely nothing about me or my request and was extremely dismissive in asking me this. Finally, he dismissively told me to ask the flight attendant. I could tell that this young man would be of no further help AT ALL, so I gave my ticket, went on board and thought to just try and ask a flight attendant. Right before I went to give my ticket to the man who was taking tickets, I heard the boarding gate man walk away mumbling how ANNOYING I was in Chinese. I know this because I SPEAK Chinese. This is HIGHLY UNPROFESSIONAL!! I continued to go on board hoping the flight attendants might actually have some information. When I asked, who I thought was the flight attendant, about purchasing a seat, it turns out that she was the customer service agent on the flight, she gave no effort to even try to hear what I was communicating to her. I know about communication and as a public speaking instructor, I know how to listen and to speak. She continued to raise her voice and talk over me, although I remained very calm and tried talking to her logically. I tried to communicate to her that I was attempting to purchase one of the empty business class seats that I had seen were empty. I checked the seating of the flight from the united airlines app before I had even boarded the plane. The lady continued to be very rude and uncaring. She talked over me, did not listen, her responses did not make sense, she very loudly kept asking me " CAN YOU UNDERSTAND THAT??" as if I was a child or as if I was confrontational when I absolutely was not. I noticed I had been trying to communicate for a while.wordlimit"

Pros: "Flight was on time. Flight attendants polite and professional."
Cons: "Check in was chaotic. Seats cramped. Internet expensive and unreliable. There has to be a better way to run an airline."

Cons: "Flight was late Food on trip was barely average"

Cons: "Stewardesses were over worked and their arritude showed showed it. I didn't blame them ."

Pros: "Boarding was on time, efficient, quick. The food was better than similar airlines."
Cons: "Entertainment & TV system was poor!!"

Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"

Cons: "Got bumped to an exit row by a friendly flight attendant due to my height (6'3"), which was great because the flight over was MISERABLE. The seat was still pretty narrow and uncomfortable, even for a guy who's been considered skinny his whole life."

Pros: "Access to entertainment online with the app was good. Good customer service. Nice memorable suit case tag gifts for the inaugural flight. Friendly staff."

Pros: "Punctuality, efficiency and courteous and prompt service."
Cons: "Only that WiFi is too expensive"

Pros: "No delay at all"

Pros: "Staff was friendly and accommodating"

Pros: "Good food"
Cons: "Leg room in economy was bad for a international flight"

Pros: "Nothing at all"
Cons: "Everything about UA."

Pros: "on schedule even though ORD had some weather issues but yes good flight.."

Pros: "New flight was direct fromChicago to Portland"
Cons: "12 hours late."

Pros: "Very good!"

Pros: "One flight, we sat next to ssomeone with a cat in her lap that threw up and pooped the whole time. The second flight a drunk man yelled the whole flight."

Pros: "On time"

Cons: "The flight was 1 hour late because soeone forgot to turn the batteries off. After waiting 50 minutes in line they would not assis with new connections endwd ip spending the next four hours getting to a new Airport and flight which was also late"

Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"

Pros: "Flight departed An hour late but caught up time on route. service was cold, rude and lazy. Many passenger brought food trash tray to the station by themselves. Bathroom was gross. Food was salty and I requested water and I was ignored. I finally raised my voice and start asking their names because I would write a complain. Tha started all hassle for me. Long story short, I was demanded to identify if I held Chinese or US passport... I have written a letter to United CEO. I got reply that I would get a reply in 24-48 hours. I'm waiting. My second leg was two hours delay from Chicago to Boston."
Cons: "those FA should be fired, especially the one who demanded to identify my nationality."

Pros: "The flights were on time"
Cons: "The time options"

Cons: "The crew members were not very happy and were snappy in their replies. The seating is ridiculously small, you cannot access the carry one baggage under the seat if the person in front of you puts their seat back. The food was better this time than the flight to Beijing, still not great. I also need to add that the original flight from Chicago to Beijing had a 7 hour delay which was ridiculous, especially when traveling so far. No food vouchers were offered and passengers were kept in the dark for long periods of time. The return flight was also slightly delayed. This is not a good reputation for an airlines to have. United will not be my first choice of airlines in the future."

Cons: "Delayed flight. Horrible flight:///"

Cons: "I need my suitcase asap. There are lots of important stuff inside."

Pros: "Everything was OK"
Cons: "Food. Not tasty."

Pros: "We appreciated the upgrade to first class. Perfect for our vacation"
Cons: "Not much, my husband had to check his carry on bag due to a full flight. But we weren't that upset about it."

Pros: "Flight a lot easier then flight up to NY. Didn't have to ride with left over storm conditions. Smoother flight."

Pros: "Flight attendants were okay and we made up an hour on the way which did not make up for the 5 hour delay in Beijing."
Cons: "United did not come close to matching the Air China flight service and entertainment from SFO to Beijing. Was told we would get a voucher for the hotel but only got $10 voucher each for lunch which did not cover lunch. Had to stand in a line for an hour to check in even though we did not have luggage. All in all, a very frustrating experience."