Pros: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Cons: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."
Pros: "Crew was excellent"
Cons: "Food could be better and please offer drinks before you serve meals like European air lines."
Pros: "Nothing to like on that flight."
Cons: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Pros: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Pros: "Ended up with 3 seats to myself at night."
Cons: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Pros: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Cons: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."
Pros: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Cons: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."
Pros: "Plane was excellent"
Cons: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Pros: "Good selection of movies. Lights changing color on ceiling through the flight"
Cons: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
Pros: "Quick boarding, good choice of movies"
Cons: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
Pros: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Cons: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
Cons: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
Pros: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Cons: "No comment"
Pros: "Good flight and crew but......."
Cons: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Pros: "entertainment options"
Cons: "They ran out of chicken for the back part of the plane so we all had salmon"
Pros: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Cons: "everything was mostly fine"
Pros: "Great movies and responsive crew"
Cons: "Something weird was going on about how food was served and how people went about deciding what to have."
Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Cons: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."
Cons: "The delay time was too much for no proper reason"
Pros: "on time"
Cons: "they woke me up in the middle of the night to give me food.."
Pros: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
Pros: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Cons: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"
Pros: "The crew very Politécnica and sensitive"
Cons: "To get the same food twice in the same flight To be awaken by the serving if the meals"
Cons: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Cons: "The plane was shaking everywhere thought I was gonna die"
Cons: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."
Pros: "The crew was super helpful and amazing! Comfortable seats and plenty of space for someone my size to sit (5’4”)."
Cons: "The only thing that I think could be better is the entertainment. I had a hard time figuring out how to use the screen on the aircraft but the selection of shows was good."
Cons: "I experienced a long delay and got stuck sitting in plane got another 2 hours after boarding before we could take off"
Pros: "crew promptly answers call. very courteous. although we left PEK 40 mins later, we arrived in LAX on time. lots of legroom on this flight back to LAX for a 5 foot frame. a big plus"
Cons: "bathroom would have been cleaner and hoping to put some air freshener in the bathroom."
Pros: "My flight was exhausting zing eventually uncomfortable. The seats weren't clean as it irritated my skin. I didn't eat the food as I couldn't identify it. Passengers were told it was "chicken" but it didn't appear to be chicken. The flight attendants didn't know English so they weren't helpful at all"
Cons: "Cleanliness of plane. Better food and beverage quality. Bilingual flight attendants."
Pros: "Seat was comfortable, plenty of space for luggage, crew was good"
Cons: "Cold sandwich was so so, not big selection of drinks"
Pros: "Crew was friendly and spoke English. Boarding was timely."
Cons: "The food was the same on the flight to and from. Also was warm, not hot."
Cons: "Barely any legs room to move around and I’m 5”3"
Pros: "Air China does have excellent economy class prices on trans-Pacific flights. The planes themselves are not bad, and the flight attendants have been good. Overall it could be worse."
Cons: "Both their website and their check-in staff (at Beijing airport especially) can be terrible and frustrating. it is even difficult to manage flights that you book directly on their own website. The check-in staff are grumpy at best. Catering is as bad as it gets. The airline food is a throwback to the 1970s. Drink selection is poor--no fizzy water/soda water/seltzer. Only regular water, coke and sprite, and no spirits at all. Very bad wine and beer with only one choice for each: Great Wall wine, which is sweet and gross, and warm slimy swill beer. The airline could do better by upgrading the website system and having better staff training for customer service."
Cons: "touch screen inoperative, little humor or warmth or smiling in cabin crew"
Pros: "Food, especially the hot entrees and the salmon salad and the matcha cake"
Cons: "I repeatedly asked for upgrade options, was told 1) Gimpo airport can't process upgrades 2) wait until cabin door closed 3) flight is too full, no seats available when I could see an entire business class section empty. Was charged $110 to check an extra bag. Only one bag of three received upon landing. Airline staff was completely unapologetic and disingenuous, saying my bags would arrive on the next flight at 11 (there was no flight arriving at 11) and then treating me like I was inconveniencing them by needing to leave the airport two hours after my flight landed instead of continuing to wait indefinitely for my bags."