R8 945 Find Cheap Flights from China to Cape Town

When we checked in at the Siem Reap Airport in Cambodia, we were only given three boarding passes and told that we would have to check in with American when we arrived in Boston. This was a source of stress for us. After we landed in Boston, we had a long passage from Terminal E to Terminal B (American Airline ticketing counter). Because the electronic ticketing kiosks for check-in would not recognize our Confirmation Code, we had to wait for an hour in a long line where only two AA reps were taking care of Special Services passengers. In many years of both business and recreational travel, I have never had this experience. I would expect more from AA being in partnership with other airlines to do a better job with this.

I am a big person and have back pain and swelling in my legs, so this was a challenging flight due to confined space. I didn't find the crew very friendly either. I will think twice before flying long distances with Qatar again, due to the lack of legroom.

It was little disheartening and disappointing. Although flight staff did a good job. But customer service didn’t do anything to resolve my issue.

Very efficient and professional staff. Food was good and so was entertainment selection.

Plane was good Crew was good Food was just ok Could have had more entertainment options But overall good

The service was good but the food was a NO

Boarding from DOH to SYD the Business Class were pointed in a separate gate but no one there to receive us. Otherwise it was ok.

Good. It would be great if comfort seats were available

My baggage is lost. Flight cancelled, Rebooked ticket through long routes. Mental stress, emotional hurt

Overall the experience was neat with crew being nice and caring especially to parent with kids. The free snacks option was okay. The kiosk at Philly airport didn’t work.