Cons: "Qatar airways changed the flight time which made the layover 8 hours instead of 3 hours. For the inconvenient it was caused Qatar airways made no effort to compensate."
Cons: "Didn’t even take off!"
Pros: "Everything was great"
Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Pros: "the crew was amazing"
Pros: "Boarding was efficient. Staff were polite and helpful."
Cons: "Food was okay, seats were less so. Not enough leg room."
Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Pros: "Everything! It just awesome"
Cons: "Nothing can be better, an awesome flight"
Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Cons: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Pros: "Great service from all staff ,"
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Pros: "Staff was excellent"
Cons: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."
Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Cons: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Pros: "Good leg room. Food was best airline food I've ever had....... By far"
Cons: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Cons: "The seats were very uncomfortable. Food was less than mediocre."
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Cons: "Chairs a little too small for long flights...."
Pros: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Cons: "The alcoholic drinks on the craft had to be banned for sack of God"
Pros: "Same as above"
Cons: "Same as above"
Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Pros: "Crew attention and care"
Cons: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Pros: "Seat arrangements excellent Crews nice"
Cons: "Very disappointed about quality and frequently of food offered"
Pros: "Over all the flight was great."
Cons: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."
Cons: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"
Pros: "It was a short flight, so no problems"
Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Pros: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Pros: "I was upgraded to business class for the first time in my life. The food was good, and plentiful, in both classes. The stewards were accessible and friendly, the seats were comfortable. The movie selection was good"
Cons: "I was trapped in the window seat, because my neighbors were sleeping. Not Qatar's fault"
Cons: "There was no water in the flight's restrooms"
Pros: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."
Pros: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"
Pros: "Pleasant staff and airplane."
Cons: "Nothing in particular."
Pros: "The food and a good response from the air hostess"
Pros: "Excellent on time flights"
Cons: "Food quality was bad. We had pre-ordered Hindu Indian meals and the food was anything but Indian."
Departure times were late
Emirates canceled the booking on me without any explanation. There was no reason given and no option to rebook. Ended up rebooking on a different airline for double the original price that was locked with Emirates. Even though the refund was processed reasonably expeditiously, this experience is unacceptable.
Pros: "excellent crew, helped me through my nerves about flying"
Cons: "would have loved to sit upstairs in the bar area."
Pros: "Emirates staff are very professional"
Cons: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"
Pros: "Amazing crew. Seats comfortable"
Pros: "Some of the crew were friendly, certainly not all of them."
Cons: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "On time departure"
Cons: "Check-in at the gate was opened only 40 mins before the flight"
Pros: "The crew was nice"
Cons: "Better food and cooked throughly and better seat and more blankets."
Pros: "the place of my seat on the plane."
Cons: "The food, seat, space, & baby Control"
Pros: "Food was phenomenal. Unbelievably good."
Cons: "Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again."
Pros: "The crew were attentive and friendly."
Cons: "Emirates could do better!"
Cons: "Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!"
Pros: "Wish there were more leg room"
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"
Cons: "Service, seats in bad shape, screen not working, ......"
Pros: "Liked everything esp the luxurious interior& the comfort of the business class"
Pros: "For a 15 hour flight the crew made it comfortable"
Cons: "The restrooms were non functional by the end of the flight"
Pros: "very good as expected"
Pros: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Pros: "Smooth flight. Attentive crew. Good entertainment options"
Cons: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."
Pros: "All of the above"
Cons: "Nothing that i didn't like"
Cons: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."
Pros: "Most of the crew was nice and accommodating"
Cons: "There was a hair in my food. Seats 46a and 46b were very constricting, leaving it very uncomfortable for sitting."
Pros: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Pros: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Pros: "Everyone was very friendly. And, the amenities offered are superb."
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."
Pros: "Top class air craft with top notch entertainment"
Cons: "Restrictions on carry on (no more than 10k) is a pain. Especially after u find out that business class is allowed 13k."
Pros: "Foods and electronic entertainment"
Cons: "The male flight attendant accidently hit my head without apologize while I was bending down to tight my shoes."
Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"
Cons: "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
Cons: "When we landed we had to take the bus"
Cons: "Us passengers are obviously an inconvenience to the crew"
Pros: "Comfort and space inside aircraft is excellent, very good entertaiment and movies"
Cons: "Some stewardesses were in a bad mood and responded badly to passengers"
Pros: "Great menus, get you all excited. Variety, interesting dishes. Generous with wine and drinks."
Cons: "It's... airline food. Doesn't live up to the promise of the menu. Cooked too long ago, reheated too much, ... I understand that they have constraints, that's what you get when you want to eat in the sky. But I have eaten better food in airplanes, in economy."
Pros: "Very friendly, courteous service. Boeing 777, spacious and quiet aircraft."
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Cons: "Service was poor. Food was not up to standard. Crew had no clue except for standard operating procedures which were not the best."
Pros: "Variety and choice of media entertainment was superb. Enjoyed the food and service."