Zihuatanejo hotels

Pros: Beautiful property. Helpful staff. Very clean.

Cons: Nothing

Pros: Clean and as advertised. Better on price than most others for the room type. A 10-minute walk to the pier and most restaurants.

Cons: The 10-minute walk to the pier is tough on the way back up.

Pros: Of course the view is always amazing. The staff has always been great, this year they out did themselves. New tables and dining option is a great addition which I plan on a availing on my next visit-in ten days!

Cons: Everything was excellent

Pros: The room was very simple but nice

Cons: No satellite tv .

Pros: The restaurant was great the views are great

Cons: Jack hammering at the pier

Pros: The view is worth the long climb up to rooms. The breakfast was very good.

Cons: The pool is small and has only four or five lounge chairs. That was okay with us.

Pros: The view was insane and the price was great

Cons: dirty sheets, uncomfortable bed, gross bathtub

Cons: 4th stay at location. As usual, views, staff and general property are great. However the rooms and in particular the furniture and accoutrements are getting very,very tired. This is a gem of a property and the owners should pay more attention to the these items.

Pros: Beautiful views, good location (10-15 min walk to town).

Cons: It’s a little dated. Air conditioning is very loud.

Pros: The turtles release!

Cons: Hotel continuously understaffed. Termites in wardrobe of room 1044. The hotel was close to 100% occupancy with over 80% guests in all inclusive plan. So despite 4 restaurants on location those who did not had a meal inclusive plan and asked for menu could only eat a low cost buffet or tilapia as fish. Forget the fish from the pacific! I have been visiting the hotel for over 30 years occasionally. This past one probably was the last one... too bad!

Cons: Their all Banditos!

Pros: Hotel, beach, pools and rooms were comfortable and thoughtfully appointed.

Cons: All of the meals we ate on the premises ranged from passable to terrible, perhaps due to all-inclusive option.

Pros: Clean, friendly staff, courteous bellmans, awesome views, great food, gorgeous sunsets from every where you looked, bar was comfortable (you should insist on NO SMOKING)The bathroom was beautiful with nice Neutrogena products, air conditioning worked great. The pool was beautiful, especially liked the waterfall.Just one thing we forgot to mention, I'm not complaining, was the shower didn't drain well. I wish to come back

Cons: This hotel is huge and the layout is confusing. Very slow check in process..

Pros: The staff was unbelievably friendly, polite and helpful! It helped that I speak Spanish fluently :)! Breakfastbuffet was great from traditional US breakfast to typical mexican dishes to Fresh fruit an Juices. Accomodations were nice and one cannot beat the view!! Although the mattrasses are ptretty tired and could be replaced. Both the beach and the pool area are kept exceptionally clean and waiting staff is also on Hand to serve Drinks and Food. Location of the hotel is absolutey stunning, neither the (private!) beach nor the pool area get over crowded ant any given time!

Cons: The term "ALL INCLUSIVE" is very misleading. At LAS BRISAS do not be fooled by the term...it is used very loosely!! For example, when odering certain Foods of the menue at dinner, one is expected to pay 50% of the listed Price on the menu. Their exuse is that is is NOT all inclusive, but rather according to their Version, something called "las brisas plan"!! Of Course nowhere in the Advertising in booking.com is any reference to this :(!!! We found it also surprising (it was the first time this happened to us in an "all inclusive" Resort :( !) that we had to pay approx. $25/Person extra for the dinner buffet on Christmas eve, although...with exception of the Turkey being offered… the Food choices were Pretty much the same as every night. We found it odd, but the other restaurants on the premises were charging $40 for a 4-course meal...we preferred the buffet. BEWARE!!! Beware of the jewelry sold at the jewelry store in the hotel!!! We purchased a silver ring with a turqoise stone (so we were told by the Sales staff at the store!!!). Since then the "Turqoise" has suffered a small Scratch, revealed ist real Color underneath...and turned out NOT to be a real turqoise at all :(!! I would have expected more honesty from a shop doing Business INSIDE the hotel! This reflects badly on the hotel, and achtually the hotel should accept responsibility! After all, it is the hotel who allows the vendors to sell their goods there! Its really disappointing and left a very sour taste in my mouth!!! The unfortunate icing on the cake was when the Service desk of the Airport shuttle informed me, that only the trip Airport - hotel had been prepaid, and I would still owe for the trip hotel - Airport!! It took a fair bit of time, digging up of email confirmations (the ones we had with us had been collected at the airport upon Arrival)...and last but not least my ability to speak the local language!!

Pros: Room and view

Pros: We know the hotel from way back, when it was still Camino Real. It has mantained its charme over the years.

Cons: The price was absolutely out of line with what this hotel sells for normally. Additionally, at the Internet payment/reservation checkout only the the 3% additional tax percent were mentioned and not the aditional 16%, which made me believe the price would be substantially lower.

Pros: The hotel looks awesome and the beach is amazing

Cons: Sometimes the staff was not flexible and it seemed that they were overwhelmed with the amount of guests.

Pros: Gorgeous location - beautiful views, excellent service and staff and pool.

Cons: The food selection is ok, could be better. Also we had a room on 19th floor, one floor above lobby and the loud music at night could easily be heard in our room - on 2 out of 5 nights, lasting after 10 pm.

Pros: Exceptional location Fantastic amenities Great price .

Cons: Various areas of the hotel are dated or in need of repairs / upgrades.

Pros: There was a LOT to love about our experience at Las Brisas. The building itself was a unique and interesting layout. Everything everywhere was absolutely spotless. Almost every single staff member I interacted with was very helpful, &professional.

Cons: The ridiculous TOWELS “reserving” beach and pool seating. That were of course left empty for hours. Every single day! Put a SIGN UP telling people to stop it. And enforce it! FIRST COME , FIRST SERVE!!!

Pros: The bed was very comfortable. There was a lots of space to hang in store clothing. I really enjoyed it be open air living space.

Cons: A bit dusty on shelves and on top of doorways

Pros: The ocean view, proximity to everything and friendly staff.

Cons: Photos on the internet were deceiving, leading us to believe it was much nicer.

Pros: Leaving this place was really difficult. It was more then we expected and we are sure we will be back here in the future. Our first impression was that the personel asked us if we wanted to take a look at some more bungalows then the one that we had booked - they offered us to stay in a lovely bungalow with seaview, jacuzzi, fantastic spacies and atmosphere for the same price as our "booked" ackommodation. Every morning we cooked and enjoyed breakfast with the most beautiful view one can have from a terass. The location was amazing with only a 2 min walk to the beach. The stuff was truly helpful and lovely. This place really is something special.

Cons: Pool needs a big cleaning

Pros: Good location on Madera Beach. ( Also, they finally cleaned the pool water!)

Cons: Very disappointed that they were unable to use my credit card to pay for my stay (their credit card terminal was not working... a recurring problem. My credit card worked perfectly fine every where else in ZIH). I was required to pay via PayPal which ended up costing me much more additional fees. A coat of paint and some tidying up of the facility would be a great improvement.

Pros: The view from our room

Cons: Excellent location. Close to the beach, Bahia and downtown. Would stay again and the staff is very friendly and help you with everything you need. The view from our room was wonderful. Would stay again.

Pros: Great location, lovely views of Ocean and mountains. Great staff with Mayra (daytime manager) who is on top of everything and will make sure your stay is pleasant, Eduardo & Adrian who are very professional. Lots of stairs in this resort, so it's good exercise, and some stairs will take you to a nice little (public) beach.

Cons: We could've done without a little dog that nervously barks a lot in the evenings from a neighbor's home that is practically attached to the property...but earplugs helped (the barking matches the size of the dog). We found the night time (very young) "manager" too immature and unprofessional.

Pros: Location and cleanliness

Cons: No wifi as advertised in our room, restaurant, lounge or pool area, spotty in lobby. Drinks were small and no bottled beer, no fridge or coffee in room, towels were old and coarse. We spent little time there other than to sleep

Pros: +The location is excellent. You are right on the beach, a lovely, safe beach. The bed was comfortable and had a generous supply of pillows. I ate a breakfast at their restaurant, Dona Prudencia, and it was lovely and had good food.

Cons: I probably wouldn't stay there again. It is basically an old motel that has been updated a bit. Some of the employees must not be treated well because they seem unhappy working there. The shower was spaying water upwards and out of the shower area so the bathroom floor was really wet and slippery and dangerous. I reported it to the front desk and nothing was repaired. On the 3rd day I saw a woman who seemed in charge of housekeeping and I explained about the shower and she had a repair person quickly fix the shower head. The pools are a bit sad, definitely remnants of its motel heritage.

Pros: We have been staying at Villa Mexicana for over fifteen years. And this year it just seemed exceptionally good. The front desk staff lead by Eloisa is incredible and very helpful. The restaurant was good; both food and staff. And our room was delightful. It is obvious that the owners/management of the hotel have been making some improvements to the property. So far, so good! Just don't make too many changes! A very enjoyable long vacation.

Cons: Frankly, this year I do not have any negative comments. Seriously, all good.

Pros: Beach was beautiful and only steps away from our room

Cons: Small coffee pot in room. Service in cafe could be more consistent. We waited for food and received it cold ☹️

Pros: Did not have breakfast there.

Cons: Would be nice to have a fridge in the room or coffee available in the lobby.

Pros: Great place to stay we’ll be back!!

Cons: Poor WiFi!

Pros: Great location in the beach and you can sit in the pool and watch the ocean. Quiet this years and it was the 3rd time we came. Great value! Clean! Beds are hard thou so drink lots of margaritas before retiring. Taxis on hand 24hrs. Walk to town it pay $50pesos great restaurants within walking distance or stay at the hotel. All great in zihuatanejo!

Cons: Everything

Pros: Several pools available depending on what you were looking for. Staff were very accommodating. My only suggestion would be is to get up early and reserve a lounge chair as they are somewhat limited.

Pros: Breakfast was more than I expected. The portions were sizable. The location was fantastic. Unless we went to town, we never had to wear shoes and were steps away from everything we needed. We felt safe and well taken care of.

Pros: Spacious rooms and quite comfortable. Very nicely decorated.

Cons: The only thing I can think of is that the pool is incredibly hot. Feels like you’re in a giant hot tub. I guess they can’t do much about that though since it’s due to the sun. Maybe a canopy would suffice.

Pros: People are nice the place is clean I would recommend it

Pros: Hotel JB is not the Ritz and does not pretend to be - Hotel JB is a basic hotel - within easy walking distance to Playa La Ropa. The room was comfortable, the pool clean and relaxing, the surroundings safe and secure, a mix of good patrons and excellent staff.

Pros: The location and accessibility was great.

Cons: The pool closed way to early. At 8pm

Pros: I love it's so close to La Ropa beach where I spend my days. I love the refreshing pool, the friendly family ownership, it's safe, comfortable, affordable and a perfect place for me to transition when I arrive in Mexico and before I leave. I've stayed here several times and will return. Everyone at the hotel is super welcoming and kind.

Pros: The hotel is split in two, one has a view to the sea. You have to cross the street to get to the beach but the traffic in this area is really low, so no problem with that. We visited other beaches and unless you prefer a pool-like-beach this is a good option.

Cons: The speed and attention of the restaurant service, very slow and waiter disappeared for long periods.

Pros: Employees were great

Cons: The building needs work

Pros: Great view on the beach and location to town..great boutique hotel with friendly staff

Cons: Noisy aircondioner and bed was uncomfortable.

Pros: Very quiet and peaceful. Spacious room with a balcony.

Cons: The slight smell of sewer coming out of the shower drain.

Pros: Lovely owner, wonderful location, fabulous pool.

Cons: nothing

Pros: Nothing I checked out after 1 night and they would not refund me

Cons: Your site misled the Propert. No fitness center no working hot tubs Outside pool was only thing hey had and bartender was only there in between other duties

Pros: Localizacion, swimming pools

Cons: Extreme formalities, slowness

Pros: I would call this older property "classic Mexican charm". Clean and functional. It is a park like setting. Quiet, yet close to the beach and all amenities. Multiple swimming pools and modest water slide. Helpful staff

Pros: Girls trip, its a really secure Hotel close to restuarants,stores,bars, Staff is really friendly specially Enrique and Chava they are great in customer service, had a great stay. Will for sure return.

Pros: Swimming area

Cons: The smell of sewer waste, the mattress hard as a rock,certain staff member rude, had every item inventoried when arrived and when we left..

Pros: The room was good. Housekeeping was great. Restaurant also good. The grounds are still nice but too many locals trample all over it and then track it into the pool.

Cons: It seems that the hotel now caters to Mexicans, with people coming in for the day, They scream at each other from balcony to balcony, and scream at each other from their balconies down to the pool area, The only quiet times are when there are no large groups there. I noticed that the grass was not as nice as my first visit. ALL the locals trampled all over it even though there were signs to stay off, and then dragged grass and dirt into the pool constantly, thus making the pool dirtier all the time. There appeared to be many days when no one at the front desk spoke English. We never complained but the ONLY time that they moved fast was when they arrived at our door at the stroke of 12 to get us out enough though we had asked for 1 hour later checkout. The man even stood at our door for the entire time it took us to finish packing. We ate at the restaurant and the food was good and the service was also very good, but If you want a quieter vacation, DO NOT GO HERE!

Pros: Grounds were pretty.

Cons: HORRIBLE experience! They overcharged me for first night and charged me an extra $50 deposit I didn't expect. I then requested that they put me in a smaller room and it had NO RUNNING WATER!!! The toilet wouldn't flush, and I couldn't wash my hands after using the bathroom or take a shower in 90 degree heat! Apparently some water pipe broke the day before, but they KNEW THAT. When I complained and asked for another room, they said they didn't have keys to another room with water so I couldn't switch rooms. They told me the water would be back on by 7 am the NEXT DAY, but it wasn't. Additionally, they refused to give me my money or 2 nightd of deposit(s) back. They refused to credit my card, saying I would have to wait 3-10 days. I'm disputing all the charges with my bank right now. And the worst part is that they didn't have 1 person at the front desk or on the premises that spoke English. Not one! DON'T STAY HERE. They will cheat you and overcharge you from the moment you arrive. There were no other Americans staying there besides me, and now I know why. Plus there are no computers available to access the internet to look for other places to stay. When I asked them if I could use the one in the office, surprise, they refused again! DON'T STAY HERE!

Pros: Close to the beach and shopping area

Pros: The breakfast included with the meal is fantastic- lots of choice of eggs done any style , pancakes, Mexican style. Nice that we could use the pool at the sister hotel Casa sun and Moon on the ocean. Our pool was nice and refreshing. Drinking water is available outside rooms so be prepared with your own bottle to fill.

Cons: The first room that I was given was styled very poorly...low ceiling and stuffy and not much of a window. I called it the "broom closet ". I was able to change to a room on 2nd floor next to the breakfast restaurant with a high ceiling and sliding glass door,..,.mind you the sliding door did not open. I found the bed quite firm, which I was able to soften up with a pillow. This is a simple hotel so expect it to be like a 3 star. I didn't like the fact that Booking .com made me pay a daily fee of 100 pesos for things the hotel already gave as part of room cost.

Pros: Loved the pool and terraces. Food good on roof top restaurant- drinks seemed watered down. All in all a great spot for the price

Cons: The lack of english speaking front desk staff. We spent about an hour trying to get the girls to understand we wanted our tickets printed off and in the end we didnt

Pros: Nice property with decent sized rooms. Good pool area with pool towels provided. Good typical breakfast a la carte. Very close to the beach. The location on booking.com isn't actually correct - the hotel is the other size of the canal a 10min walk away from the centre, at Playa La Madera.

Cons: The bathroom was a bit tired and the outside area which supposedly is a terrace was never finished.

Pros: Staff were all friendly and accommodating. Access to pool across the street at Sun & Moon sister Hotel, had better shade, direct access to beach.

Cons: Restaurant was closed Monday evening without any prior notice - regular occurrence.. Only one chair in room. No shade around pool.

Pros: Great pool!

Cons: Floors need to be refurbished.

Pros: The staff,particularly the manager at the front desk,Geraldo,were stellar!The hotel itself is a littled aged,like me,and it has good character and it is quintessential Mexico.Totally enjoyed my stay.