Good to know
|Distance to city centre||3,6 km|
|Nearest airport||Cleveland Hopkins Intl|
|Distance to airport||11,1 km|
|"Good Location, staff wast nice."||(in 4 reviews)|
|"Very convenient location, at a bargain price."||(in 11 reviews)|
|"Staff very friendly."||(in 3 reviews)|
|"No bed bugs and no smoking!."||(in 8 reviews)|
|"Room was not clean."||(in 10 reviews)|
|"Staff was very mediocre and careless."||(in 3 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 42 reviews|
|close to highway||in 7 reviews|
|close to shopping||in 16 reviews|
|construction and remodeling||in 12 reviews|
|customer service was horrible||in 3 reviews|
|drain so the water||in 3 reviews|
|easy access||in 14 reviews|
|free breakfast||in 55 reviews|
|freeway noise||in 14 reviews|
|good and the staff||in 96 reviews|
|good price||in 33 reviews|
|granola bars||in 15 reviews|
|great location||in 94 reviews|
|parking lot||in 9 reviews|
|room was clean||in 162 reviews|
|sheets and towels||in 21 reviews|
|smoke supposed||in 4 reviews|
|staff is very rude||in 73 reviews|
|stores gas||in 6 reviews|
|supplies for the kitchen||in 2 reviews|
|tub room||in 4 reviews|
breakfast was good, but abscente staff most of the time we were downstairs.
Smell of weed through out the whole floor, No staff behind the counter most of the time.
My wife didn't like it and didn't use the room except for dropping off her suitcase at check in and picking it up the next day at check out.
My wife checked in that afternoon and put her suitcase in the room and noticed a bad odor left and went back to apartment to box up belongings, helper told her that hotel has bed bugs so she sleptn the floor at apartment and checked out next day,unused
I liked the set up of the room, and location was adequate to what we needed.
Get to hotel. No one at front desk. Someone finally comes after we hear another guest telling him we were there. He ‘checks’ us in. Tells us we owe for the room, I tell him we prepaid-just takes my word. We lug everything (family of four), to the room provided. Swipe in, the cleaning lady starts screaming at us to not go in that room, it’s not clean. We take all of our stuff back down to the lobby, get a new room from said ‘cleaning lady’,(apparently she’s the ones training the man who is new)- she tells us he hadn’t even checked us in. Give us our new room. We get to the third floor. It REEKS of marijuana, which I actually preferred over the smell of curry ramen that our room was permeated with. Room was nice, but nothing overwhelming. There weren’t even pens to use to fill out the card we had for the wedding we were attending. The toilet was leaking, the bathtub had mold. The next day we went down for the sad excuse for breakfast, and there was water EVERYWHERE. A man was literally DUMPING his mop bucket out on the floor to clean. Puddles everywhere. It’s was a ridiculously weird experience and I’m actually pretty disheartened I spent any $$ on it.
Cleanliness of the room
The 3rd floor hall had a strong odor of cigarettes but the room was fine.
The area around the hotel needs to be cleaned up. I know you would have a hard time but the cigarette butts all over was unbelievable. Be nice to see that cleaned up.
With a stay at Extended Stay America - Cleveland - Westlake in Westlake, you'll be within a 5-minute drive of Crocker Park and Lake Erie. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 233 reviews
Policies vary by room type and provider.
Reviews about Extended Stay America - Cleveland - Westlake
Most popular landmarks
- Crocker Park 1,2 km
|Cleveland Hopkins Intl||11,1 km|