|""nice clean rooms, well appointed, excellent location.""||(in 47 reviews)|
|"Front desk staff amazing."||(in 33 reviews)|
|"Super friendly staff and location"||(in 36 reviews)|
|"The hotel smelled like cigarettes."||(in 4 reviews)|
|"Dirty room door didn't work"||(in 27 reviews)|
|"Dirty room door didn't work"||(in 32 reviews)|
|room was clean||in 159 reviews|
|dirty room||in 117 reviews|
|great location||in 88 reviews|
|friendly staff||in 70 reviews|
|free breakfast||in 54 reviews|
|front desk||in 49 reviews|
|smelled like smoke||in 20 reviews|
|easy access||in 16 reviews|
|hot water||in 14 reviews|
|extended stay||in 11 reviews|
|full kitchen||in 9 reviews|
|parking lot||in 9 reviews|
|clean towels||in 7 reviews|
|dingy grey||in 6 reviews|
|smelled like an ashtray||in 6 reviews|
|ashes on the floor||in 4 reviews|
|hairs tub||in 4 reviews|
|several times||in 4 reviews|
When I checked into my room, there was a full garbage can under the sink in the kitchen, there were clothes in 3 of the drawers. There was a lot dust on all the bathroom fixtures,lamps in the room. I had to carry a heavy tub of kitchen supplies to my rm.
Quiet and comfortable
The staff, everyone was so nice. Hotel employee always make us feel welcomed!!
Not at all.
Staff were nice.
The top of fridge was horribly dirty,oven was disgusting and the carpet had red and blue stains on it.
The full feature rooms.
No towels in room. People partying (beer, pot) from morning 9a until late night out in the open. Walking around hotel INSIDE & OUT with beers & smoking. Two guys with open beers openly contemplated jumping/stealing me & my luggage / bags. Very loud hotel.
Quick and easy check-in with friendly and helpful late-night staff. The room was fine- nothing extraordinary but nothing bad either. The refrigerator and stove are nice options for anyone staying long-term. Wifi met my Netflix needs with no problem.
The parking lot is very dark; more lighting would add to a sense of security. My next-door neighbors were sometimes very loud, but I think hearing them was more a result of their yelling (in their room and in the hall) than it was of poor soundproofing.
Usually clean, quiet, location....stay there alot. Front Desk person was friendly at check-in.
Beds and pillows may be worst ever...Checking out...Got a knock on my door TWICE by employee, once before checkout time and once about 10 minutes after checkout "deadline"...There was no "how was your stay", no questions, no customer service
The gentleman that checked us in was amazing. Loved having the kitchen available as an option for meals. I've never stayed in an extended hotel before so it was pretty cool. I liked it.
Said online breakfast was included. In the confirmation email said there was breakfast I understand because of covid that's not always an option but just to know that it wasn't an option would have been nice. Everything else was good.
With a stay at Extended Stay America - Cleveland - Westlake in Westlake, you'll be within a 5-minute drive of Crocker Park and Lake Erie Nature & Science Center. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 351 reviews
Policies vary by room type and provider.
Extended Stay America - Cleveland - Westlake is located at 30360 Clemens Road, 3,6 km from the centre of Westlake. Regal Crocker Park Stadium 16 and IMAX is the closest landmark to Extended Stay America - Cleveland - Westlake.
Check-in time is 15:00 and check-out time is 11:00 at Extended Stay America - Cleveland - Westlake.
Yes, Extended Stay America - Cleveland - Westlake offers free Wi-Fi.
Yes, Extended Stay America - Cleveland - Westlake offers free parking.
No, Extended Stay America - Cleveland - Westlake does not offer free airport shuttle service.
Extended Stay America - Cleveland - Westlake is 11,1 km from Cleveland Hopkins Intl. Extended Stay America - Cleveland - Westlake is 75,1 km from Akron/Canton.
Yes, Extended Stay America - Cleveland - Westlake is a pet-friendly hotel.
No, Extended Stay America - Cleveland - Westlake does not have a pool on-site.