Westlake car hire reviews and directory
Enterprise![Enterprise]()
Best rated
8.4 Excellent (125 reviews)
4 locations in Westlake
Enterprise
Locations in Westlake
19601 Maplewood Ave+1 833 511 1749
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
23735 Center Ridge Rd+1 440 250 7261
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
27521 Lorain Rd+1 440 979 0079
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
33666 Lear Industrial Pkwy+1 440 934 6111
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
10.0 ExcellentNov 17 2020
Pros: The staff at pick up was great and very efficient.Cons: The drop off in Erie could have been better. The airport was closed and there was no signage of where to drop the car or the key. We were thankful the airport police officer helped us out.
8.8 ExcellentSep 13 2020
Pros: When I went to pick up my reserved rental it wasn't there cause others were late returning theirs... so they did everything they could as quickly as possible to get me a vehicle of the size I needed... and very friendly staff!!!!!Cons: The 800 number I had said that I couldn't drop off the vehicle a day early cause it was closed. So the next day when I went to drop it off the person there said I could have and showed me the drop box... because of this I had no one to take me back home that day which was an hour drive away and had to start walking in the rain back home... thankfully a nice person gave me a ride even though I was soaking wet from walking
8.0 ExcellentAug 5 2020
Pros: Fast. However the luxury SUV they gave me needed oil and filter change according to the message on the dashboard.Cons: SUV having had a full maintenance complete before rental.
8.8 ExcellentJun 1 2020
Pros: Pick-up and drop-off were very quick. Typically I don't like how much time and paperwork there is at pick-up, but it was very quick this time.Cons: Did not give me the option on what car I would get, I would have liked to pick which one from what they had available.
5.6 OkayApr 10 2020
Pros: The staff was always excellent -- friendly and professional.Cons: The car had a used straw on the floor and a dried splatter of something in the back of the front passenger headrest. So in this time of Covid I had to clean it thoroughly myself. I had a flat on the way to my destination which led to a 3 hour delay and I missed my flight. Although tow charges were forgiven, I was charged an extra day for keeping the car since I had opted out of roadside service. My only issue is that I wasn't given my options as the decision changed from bringing me a car to being towed 2 hours later than expected. Wish I'd known the plans with the towing because I had options that would have been much better for me and my schedule.
2.0 MediocreDec 25 2019
Cons: The company charges you an additional rental fee on top of the fee you pay to rent the car to travel to an out of state location. When asked why the fee was higher than other rental companies the employees stated this is just how it is.
10.0 ExcellentDec 24 2019
Pros: The price was fantastic!Cons: Nothing
10.0 ExcellentOct 1 2019
Pros: Easy. FriendlyCons: Less expensive
10.0 ExcellentSep 29 2019
Pros: There was an issue at the time of pick up, but Chris, the manager got it corrected quickly.
9.6 ExcellentSep 24 2019
Pros: Great customer service! Very fast service as well!
Thrifty![Thrifty]()
8 Excellent (109 reviews)
1 location in Westlake
Thrifty
Locations in Westlake
19601 Maplewood Avenue+1 877 283 0898
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
2.0 MediocreJul 17 2020
Pros: NothingCons: Would not refund me even though I couldn't travel due to Covid-19!
2.0 MediocreJul 1 2020
Pros: Picking up from Cleveland Airport was confusingCons: If my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.
6.4 GoodJun 29 2020
Cons: Too much $$$
4.4 OkayMay 31 2020
Pros: Drop-off easyCons: Would not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.
10.0 ExcellentFeb 2 2020
Pros: Staff were friendly and pick up and drop off were easier than ever before. The car was clean and in a great condition and the rental was quite reasonably priced.
4.4 OkayJan 31 2020
Cons: Kayak is terrible and the price is misleading. I owed additional fees at the airport. I could have rented for cheaper without using kayak. Instead i got stuck with the „managers choice“ which ended up being a car that was scratched to hell. It was easily the worst car I’ve ever rented and I always pick the cheapest option so it’s not like the competition is tough. Never again
9.2 ExcellentJan 27 2020
Pros: Pickup and drop-off was very easy.Cons: The only blip we had was trying to figure out how to open the trunk of the car. I didn’t see anyone near the car to ask. As it was raining, we threw suitcases in the back seat and watched a You Tube video to learn how to open it. Knowing that it did not work like any other normal car, some comments may have been helpful.
2.4 MediocreJan 2 2020
Pros: I liked that it was a new car with space.Cons: They should have the cars ready. The car was dirty inside and smelling like cigarettes. I booked the car weeks before, and was expecting a clean and odorless car for the price I payed.
5.2 OkayNov 18 2019
Cons: Waited an hour when picking up car. UNACCEPTABLE
6.0 GoodOct 27 2019
Cons: I parked the car on the return Lane and the agent started yelling at me that I needed to back it up. That is not acceptable. If there is an exact place they should have a sign or person directing traffic. Luckily there are multiple places to rent from at that airport
Hertz![Hertz]()
7.8 Good (58 reviews)
2 locations in Westlake
Hertz
Locations in Westlake
1100 Crocker Rd+1 440 219 0159
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
19601 Maplewood Ave+1 216 267 8900
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
2.0 MediocreJan 2 2019
Cons: Even though I booked it until 1st Jan 9 am. Hertz customer care told me I will be charged until 2nd Jan because they are closed on 1st. So they charge me until they reopen for business. Had to cancel my booking
4.4 OkayJun 9 2017
SCAM ARTISTSPros: NothingCons: That I wasn't provided a spare tire and had to pay for a taxi costing more than Hertz would reimburse plus the cost of AAA to tow the rental car for a simple tire replacement plus getting stranded without a replacement vehicle 17 hours but still charged the FULL rental fees
8.0 ExcellentMay 31 2017
All very good except for a very long wait at pick-upPros: Car, price, and drop-offCons: 45 minute wait in pick-up line, so total time at pick-up was over an hour.
10.0 ExcellentMay 5 2017
Pros: quick and efficient.
7.2 GoodMay 3 2017
Car was good but accessories didn't workPros: Good gas mileageCons: No plug in accessories worked
8.0 ExcellentApr 20 2017
Pros: The car was just what I needed.Cons: Not being given an option to return the tank full instead of having to pay for a full tank. Wound up using less than one-third of the tank during the 4-day rental.
10.0 ExcellentApr 17 2017
More than just a rentalPros: The attendant at the counter was thorough and helpful. Even provided me with local information.
10.0 ExcellentApr 12 2017
Pros: Great
10.0 ExcellentApr 9 2017
Satellite Radio!Pros: Free satellite radio gpsCons: I don't like where the gps system is located. You have to look down to see the map.
10.0 ExcellentApr 5 2017
Pros: EASY pick up and even easier drop off. Car was clean and drove well.
Avis![Avis]()
7.2 Good (3 reviews)
1 location in Westlake
Avis
Locations in Westlake
24779 Lorain Road+1 440 777 3970
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
10.0 ExcellentJul 11 2018
Pros: Nadine, she is a peachCons: nothing
2.0 MediocreOct 24 2016
Insufficient valuePros: LocationCons: 2nd time renting from Avis. Usually use Enterprise. Take like 15 minutes to pick up your car. 1st rental was ok baring the issue with picking the car up. This time the attendant again said she had a car in the bay and to give her 5 minutes. 15 minutes later she said she was upgrading me to a chevy impala. The vehicle had over 20 k miles, did not have the USB port I requested, had so many dings and scratches I had to take 10 pics to document. I decided that the vehicle was not worth the rate per the condition. I had made my reservation on Kayak 48 hours prev but the attendant said they had no other vehicle for me to rent. I ended up having to go to Enterprise and lucky they had a compact Fiat available... that was clean and only had 1k miles. Also Kayak.. the vendor that you contracted with for damage insurance charges for 2 day when the rental company charges you for 1 day... Kind of a racket.. Get a better vendor!
9.6 ExcellentAug 18 2016
Great service and processPros: The process was great although I was a little concerned since I got the damage insurance through Kayak and Avis would not have that in their records - general concern since I've had rentals seem to accuse me of every problem with the car that wasn't identifiable on checkout.Cons: Mileage (miles per gallon) was much lower than stated for the model (~20%)
Budget![Budget]()
7.2 Good (5 reviews)
1 location in Westlake
Budget
Locations in Westlake
24779 Lorain Road+1 440 734 4085
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
10.0 ExcellentOct 1 2019
Pros: as always , the staff is very friendly and easy to work with. we always use this location when renting a car for travelCons: I cannot think of anything.
2.0 MediocreApr 4 2019
Pros: The location was convenientCons: They didn't have the vehicle that I reserved. In fact, they did not have ANY vehicles at all. They handed me Budget's 800 number for help. Turns out there were no vehicles within 50 miles. I had to scramble to find alternate transportation. I will not use online discount reservation service again
4.4 OkayMay 1 2017
Budget?Pros: The car rented was well suited for our driving needsCons: Late acquisition, didnt have car when pickup was scheduled, tried to give us a smaller car when car ordered was not there, when car arrived it was filthy and in disrepair, sales person was personable and did what they could to remedy.
10.0 ExcellentFeb 17 2017
Everything was greatPros: Service
Easirent![Easirent]()
1 location in Westlake
Easirent
Locations in Westlake
Cleveland-Hopkins International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
300 travellers who hired a car in Westlake gave the car agency they used an average rating of 8,1
Car hire locations in or near Westlake
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FAQs about hiring a car in Westlake
The average price of fuel in Westlake is R155,01 per litre over the past 30 days. Filling up a tank of fuel costs between R1 860 and R2 480, depending on the car size.
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