Westlake car hire
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Westlake, OH, United States
Oct 10 — Oct 17
Same drop-off
Westlake, OH, United States
Mon 10/10
Noon
Mon 17/10
Noon
Driver's age:
Cheap car hire in Westlake
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Westlake car rental reviews and directory
Enterprise
7,5
Good
137 reviewsBest rated
Cleanliness
7.3
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
7.5
4 locations in Westlake
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Reviews
10,0 Excellent
May 2021
Pros:
Easy pick up and drop off8,0 Excellent
Jan 2021
Cons:
The car was just a little too small for me10,0 Excellent
Nov 2020
Pros:
The staff at pick up was great and very efficient.Cons:
The drop off in Erie could have been better. The airport was closed and there was no signage of where to drop the car or the key. We were thankful the airport police officer helped us out.8,8 Excellent
Sep 2020
Pros:
When I went to pick up my reserved rental it wasn't there cause others were late returning theirs... so they did everything they could as quickly as possible to get me a vehicle of the size I needed... and very friendly staff!!!!!Cons:
The 800 number I had said that I couldn't drop off the vehicle a day early cause it was closed. So the next day when I went to drop it off the person there said I could have and showed me the drop box... because of this I had no one to take me back home that day which was an hour drive away and had to start walking in the rain back home... thankfully a nice person gave me a ride even though I was soaking wet from walking8,0 Excellent
Aug 2020
Pros:
Fast. However the luxury SUV they gave me needed oil and filter change according to the message on the dashboard.Cons:
SUV having had a full maintenance complete before rental.8,8 Excellent
Jun 2020
Pros:
Pick-up and drop-off were very quick. Typically I don't like how much time and paperwork there is at pick-up, but it was very quick this time.Cons:
Did not give me the option on what car I would get, I would have liked to pick which one from what they had available.Thrifty
5,1
Okay
119 reviewsCleanliness
8.2
Comfort
6.2
Pick-up/Drop-off
5.4
Value for money
7.4
One location in Westlake
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Reviews
2,0 Mediocre
May 2021
Pros:
The drop off went fine. When I told the agent that we turned the car into about our horrible experience picking up the car, he deducted $10 off of the remaining fees.Cons:
The pick up was the worst we have ever experienced. From the time that we arrived at the Thrifty counter until we were given the car, it was almost an hour. While we did receive a free upgrade, the wait was totally unacceptable. They gave us a coupon for 15% off of our NEXT Thrifty rental which probably should have just applied to the current rental.8,0 Excellent
Jan 2021
Pros:
Checkout was easy, staff friendlyCons:
The car didn’t drive very well2,0 Mediocre
Jul 2020
Pros:
NothingCons:
Would not refund me even though I couldn't travel due to Covid-19!2,0 Mediocre
Jul 2020
Pros:
Picking up from Cleveland Airport was confusingCons:
If my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.6,4 Good
Jun 2020
Cons:
Too much $$$4,4 Okay
May 2020
Pros:
Drop-off easyCons:
Would not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.Hertz
3,9
Mediocre
60 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
3.9
Value for money
3.9
2 locations in Westlake
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Reviews
2,0 Mediocre
Jan 2019
Cons:
Even though I booked it until 1st Jan 9 am. Hertz customer care told me I will be charged until 2nd Jan because they are closed on 1st. So they charge me until they reopen for business. Had to cancel my booking4,4 Okay
Jun 2017
Pros:
NothingCons:
That I wasn't provided a spare tire and had to pay for a taxi costing more than Hertz would reimburse plus the cost of AAA to tow the rental car for a simple tire replacement plus getting stranded without a replacement vehicle 17 hours but still charged the FULL rental fees8,0 Excellent
May 2017
Pros:
Car, price, and drop-offCons:
45 minute wait in pick-up line, so total time at pick-up was over an hour.10,0 Excellent
May 2017
Pros:
quick and efficient.7,2 Good
May 2017
Pros:
Good gas mileageCons:
No plug in accessories worked8,0 Excellent
Apr 2017
Pros:
The car was just what I needed.Cons:
Not being given an option to return the tank full instead of having to pay for a full tank. Wound up using less than one-third of the tank during the 4-day rental.Budget
7,9
Good
8 reviewsCleanliness
8.9
Comfort
8.9
Pick-up/Drop-off
7.9
Value for money
7.9
One location in Westlake
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Reviews
10,0 Excellent
Oct 2019
Pros:
as always , the staff is very friendly and easy to work with. we always use this location when renting a car for travelCons:
I cannot think of anything.2,0 Mediocre
Apr 2019
Pros:
The location was convenientCons:
They didn't have the vehicle that I reserved. In fact, they did not have ANY vehicles at all. They handed me Budget's 800 number for help. Turns out there were no vehicles within 50 miles. I had to scramble to find alternate transportation. I will not use online discount reservation service again4,4 Okay
May 2017
Pros:
The car rented was well suited for our driving needsCons:
Late acquisition, didnt have car when pickup was scheduled, tried to give us a smaller car when car ordered was not there, when car arrived it was filthy and in disrepair, sales person was personable and did what they could to remedy.10,0 Excellent
Feb 2017
Pros:
Service8,0 Excellent
Apr 2022
7,9 Good
Aug 2021
10,0 Excellent
Oct 2019
Pros:
as always , the staff is very friendly and easy to work with. we always use this location when renting a car for travelCons:
I cannot think of anything.2,0 Mediocre
Apr 2019
Pros:
The location was convenientCons:
They didn't have the vehicle that I reserved. In fact, they did not have ANY vehicles at all. They handed me Budget's 800 number for help. Turns out there were no vehicles within 50 miles. I had to scramble to find alternate transportation. I will not use online discount reservation service again4,4 Okay
May 2017
Pros:
The car rented was well suited for our driving needsCons:
Late acquisition, didnt have car when pickup was scheduled, tried to give us a smaller car when car ordered was not there, when car arrived it was filthy and in disrepair, sales person was personable and did what they could to remedy.10,0 Excellent
Feb 2017
Pros:
ServiceAvis
2,0
Mediocre
4 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Westlake
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Reviews
2,0 Mediocre
May 2021
Pros:
Horrible staff and overall serviceCons:
All of it.10,0 Excellent
Jul 2018
Pros:
Nadine, she is a peachCons:
nothing2,0 Mediocre
Oct 2016
Pros:
LocationCons:
2nd time renting from Avis. Usually use Enterprise. Take like 15 minutes to pick up your car. 1st rental was ok baring the issue with picking the car up. This time the attendant again said she had a car in the bay and to give her 5 minutes. 15 minutes later she said she was upgrading me to a chevy impala. The vehicle had over 20 k miles, did not have the USB port I requested, had so many dings and scratches I had to take 10 pics to document. I decided that the vehicle was not worth the rate per the condition. I had made my reservation on Kayak 48 hours prev but the attendant said they had no other vehicle for me to rent. I ended up having to go to Enterprise and lucky they had a compact Fiat available... that was clean and only had 1k miles. Also Kayak.. the vendor that you contracted with for damage insurance charges for 2 day when the rental company charges you for 1 day... Kind of a racket.. Get a better vendor!9,6 Excellent
Aug 2016
Pros:
The process was great although I was a little concerned since I got the damage insurance through Kayak and Avis would not have that in their records - general concern since I've had rentals seem to accuse me of every problem with the car that wasn't identifiable on checkout.Cons:
Mileage (miles per gallon) was much lower than stated for the model (~20%)2,0 Mediocre
May 2021
Pros:
Horrible staff and overall serviceCons:
All of it.10,0 Excellent
Jul 2018
Pros:
Nadine, she is a peachCons:
nothing2,0 Mediocre
Oct 2016
Pros:
LocationCons:
2nd time renting from Avis. Usually use Enterprise. Take like 15 minutes to pick up your car. 1st rental was ok baring the issue with picking the car up. This time the attendant again said she had a car in the bay and to give her 5 minutes. 15 minutes later she said she was upgrading me to a chevy impala. The vehicle had over 20 k miles, did not have the USB port I requested, had so many dings and scratches I had to take 10 pics to document. I decided that the vehicle was not worth the rate per the condition. I had made my reservation on Kayak 48 hours prev but the attendant said they had no other vehicle for me to rent. I ended up having to go to Enterprise and lucky they had a compact Fiat available... that was clean and only had 1k miles. Also Kayak.. the vendor that you contracted with for damage insurance charges for 2 day when the rental company charges you for 1 day... Kind of a racket.. Get a better vendor!9,6 Excellent
Aug 2016
Pros:
The process was great although I was a little concerned since I got the damage insurance through Kayak and Avis would not have that in their records - general concern since I've had rentals seem to accuse me of every problem with the car that wasn't identifiable on checkout.Cons:
Mileage (miles per gallon) was much lower than stated for the model (~20%)Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Westlake
328 travellers who hired a car in Westlake gave the car agency they used an average rating of 6,1
Car hire locations in or near Westlake
When to book a car hire in Westlake
Average daily price per month
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Top tips for hiring a car in Westlake
- Book your car hire in Westlake at least 1 day before your trip in order to get a below-average price
- Standard car hires in Westlake are around 53% cheaper than other car types, on average