West Springfield hotels

West Springfield hotels

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West Springfield, MA, United States
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Low season October
High season September
  Average price (weeknight): R1 362
  Average price (weekend night): R2 238

cheapest month to stay

28%

expected price decrease

most expensive time to stay

2%

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(avg. price over the last 2 weeks)

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Overview Reviews
Come visit New England at our Bradley International Airport hotel.The Holiday Inn Express® Hotel & Suites Bradley Airport offers a newly renovated hotel near the Bradley International Airport. Our hotel's amenities include a 24 hour airport shuttle, to help you catch your flight.For registered guests our facilities feature an indoor pool, fitness center, business center with copy and print services, as well as computer access; and thanks to the free internet access we provide throughout the hotel, you will always stay connected. Be sure to start each day with a cup of hot coffee from the free, hot Express Start Breakfast Bar served each morning. Parking is free whilst you are checked in. We are also conveniently located near the Connecticut corporate offices of Ahlstrom, Travelers, PPG, The Morris Group, Alstom Power, C & S Wholesale & United Technologies.In addition, this area features a multitude of attractions. You can drive to Hartford or Springfield and enjoy their shopping and dining districts. The whole family will love exploring the CT Science Center or visiting Six Flags New England with their newest Hybrid Coaster- Wicked Cyclone! The historic Mark Twain House and Harriet Beecher Stowe House will please history buffs, too, and shopaholics can shop their fill at WestFarms Mall or the Shoppes at Buckland Hills.
10,0 Excellent
Pros: The staff was excellent and was certainly concerned about your stay and comfort ***** five stars
10,0 Excellent
Pros: You can't get closer to the airport, and car rental return places. Yet it was very quiet. There is a very nice breakfast area, and the food was good with plenty of options. The room is similar to most other Holiday Inn Express locations, they all have nice beds with lots of good pillows.
10,0 Excellent
Pros: Quick check in. Room clean and comfortable.
Cons: I have no complaints
7,5 Good
Pros: OK but not great
Cons: Pool
10,0 Excellent
Cons: no.
8,8 Excellent
Pros: Especially liked the young lady that checked us in. Great sence of humor.
Cons: Wake up call. I set the time from the phone, and called the front desk to reconfirm the wake up. I never got a wake up call and i was really upset. I informed the gentleman who checked us out and he just said sorry, must be a computer problem.
10,0 Excellent
Pros: Convenient to Bradley Overnighted got flight home and were very surprised at how nice!
7,5 Good
Pros: I make my own coffee. Then I proceeded to the breakfast buffet. I had scrambled eggs, sausage, and a cinnamon roll.
Cons: I didn't like anything about the hotel. My room was comfy.
9,0 Excellent
Pros: The newly decorated rooms were super. So sleek & clean. Only problem- toooo cold in room. Couldn't get the temp to go up. Pushed a button on the plug for the blower under the window because so noisy & freezing. Spoke to the general manager this am after a great breakfast. She greeted us in the hall! We told her how great every thing was but not the room temp. She was glad we told her.
Cons: see above & not crazy about questionnaires Ha ha
10,0 Excellent
Pros: Close to the airport. Very clean.
Cons: Could not find vending machine for soda
10,0 Excellent
Pros: Had early flight. Missed breakfast. Staff provided a go bag. Thanks!
10,0 Excellent
Pros: Great breakfast, clean pool, comfortable bed, and room was pristine. We had a wonderful stay and didn’t want to leave!
Overview Reviews
The La Quinta Inn & Suites Hartford - Bradley Airport has been awarded the 2017 TripAdvisor Certificate of Excellence award.The La Quinta Inn & Suites Hartford - Bradley Airport is situated between Hartford and Springfield, MA where New England charm and warm hospitality is a tradition. We are located near Interstate 91 and next to Bradley International Airport offering 24 hour complimentary airport shuttle service. Whether traveling for business or leisure, enjoy our stylish comfort, great service, and meaningful amenities.Enjoy the local leisure attractions including a tour of the New England Air Museum or New England's largest amusement and water park, Six Flags New England. Unleash your inner sports fan at the Springfield's Basketball Hall of Fame or see the UConn Huskies on the court at Gampel Pavilion or on the gridiron at Rentchler Field. Spend an afternoon shopping at nearby Buckland Hills Mall or take an outdoor stroll at The Promenade Shops at Evergreen Walk. Attend a concert or show at Hartford's Bushnell Performing Arts Center, Xfinity Theatre, or the XL Center. Our prime location is also ideal for the business traveler, a short drive to Westinghouse, Hamilton Sunstrand, Alstom, Traveler's Insurance, and Konica. We have 104 spacious and beautifully appointed guestrooms and suites boast comfy pillow-top mattresses that will provide you with a relaxing night's sleep. Start your day refreshed and energized after our Free Bright Side Breakfast including hot waffles. Our breakfast begins daily at 4am to accommodate early flights or just someone who wants a jump on the day! Stay connected with our enhanced high speed wireless internet access and our onsite business center. Enjoy a meal at one of the many nearby restaurants or take advantage of our 24 Hour Bright Side Market stocked with beverages, snacks, and meals. Stay and Go Packages are available for your airport short term parking needs. Whether it is business or leisure that brings you to our area, at your La Quinta Inn & Suites Hartford - Bradley Airport you will experience friendly service, comfortable accommodations and exceptional value.
10,0 Excellent
Pros: Dont know why this is only a 2*, very nice place, well worth it.
Cons: Bathroom mirror lighting a little weak, TV remote was jenky. Tried to go to YouTube; it only allows search w/ voice, there's no mic on the remote
6,3 Good
Cons: 1st room smelled like smoke. 2nd room smelled like dog which was worse so stayed in smoke room.
9,0 Excellent
Pros: The staff Then the breakfast
Cons: We stayed 3 different nights and 2 of which stunk of mildewed shower curtains
9,6 Excellent
Pros: Room was excellent and breakfast was good
10,0 Excellent
Pros: Everything was terrific ...
Cons: We like everything.
10,0 Excellent
Pros: It was conveniently located. Free and reliable shuttle service. Breakfast was yummy.
6,7 Good
Pros: Close to the airport, ceiling fan
Cons: The price of 170$ did not reflect the quality of the room, no private internet, only a few channels on tv, breackfast did not have a good.selction
10,0 Excellent
Pros: Wonderful very clean and great price
7,5 Good
Pros: Love the king size beds lol.
Cons: A safe in the room would have been good.
10,0 Excellent
Pros: Very clean and very nice
10,0 Excellent
Cons: Was in smaller bed for first two nights then moved to two bed room so we did not jostle each other.
9,0 Excellent
Pros: Convenience
Overview Reviews
The Sheraton Hartford Hotel at Bradley Airport is committed to making your stay as comfortable and convenient as possible. Whether you are looking to catch up on some work or spend some quality time with your family, you will feel right at home when you stay with us. Our location inside the Bradley International Airport is ideal for those flying in and out of New England. We’re highly ranked on TripAdvisor and located near top attractions including the Basketball Hall of Fame, Six Flags New England, and the New England Air Museum. Our pet-friendly hotel features 237 spacious guest rooms, Starbucks® Coffee, and complimentary high-speed internet access. Relax with a splash in our indoor pool or enjoy our fitness center. Dine at Concorde’s, our signature restaurant. Our hotel offers business amenities and is located near UTC Aerospace, American Honda, Amazon, Westinghouse, and other leading Connecticut businesses.
10,0 Excellent
Pros: Very easy access to airport
Cons: Nothing
9,6 Excellent
Cons: The air conditioning fan was a bit loud
7,9 Good
Pros: Airport property
Cons: Overpriced
8,8 Excellent
Pros: location andcomfortable room
Cons: TV was out most of the evening
8,0 Excellent
Pros: Hotel was a minute walk away from the departure area.
Cons: The food.
9,6 Excellent
Pros: I was very impressed with your people there! They know how to serve customers. The bartender was exceptional! Friendly, knew the area, but most of all, a lot of these people have been there for years! That says a lot about their employer! You get an A+ at Bradley!!
Cons: Not anything that I saw
9,6 Excellent
Pros: Great location and very helpful staff. I especially liked the exercise room and the view of the air fiels from my room window.
10,0 Excellent
Pros: Great to have a hotel at airport when you have late night flight that has been delayed.
10,0 Excellent
Pros: Simple helpful clean accommodating quiet convenient
Cons: Elevators were down but staff was overly available and attentive
10,0 Excellent
Pros: Quiet stay. Very friendly, helpful check-in. Love already being at the airport. Room and bathroom were spotless.
10,0 Excellent
Pros: Convenience to airport
9,2 Excellent
Pros: Room temp was comfortable and the bed was really comfortable. I appreciated the free bottle of water and the coffee in the room. I arrived later in the evening and left @ 4:30 am, so I did not use any of the amenities.
Homewood Suites Hartford/Windsor Locks - Windsor Locks - Building
4
8,7 Excellent (104 reviews)
R2 390+
Overview Reviews
Come visit the newly renovated Homewood Suites by Hilton Hartford/Windsor Locks hotel, less than a quarter of a mile from Bradley International Airport. We are conveniently located within 15 miles of downtown Hartford, Connecticut and Springfield, Massachusetts. Our hotel has easy access to three interstate highways: I-91, I-95 and I-84. The Homewood Suites by Hilton hotel in Windsor Locks offers suites with king beds, two double beds and suites with real wood-burning fireplaces, as well as two-bedroom suites. Featuring exterior and interior entrances for your privacy and convenient close parking to your vehicle. All suites have a fully equipped kitchen, free wireless Internet, HBO, cable and all suites have two separate rooms offering a pullout sofa sleeper in the living room area. Other amenities included during your stay are a free hot breakfast every morning, evening social Monday - Thursday evening from 5:00 - 7:00 pm, outdoor pool, fitness center and a Business Center for your convenience. We also feature a coin-operated laundry, dry cleaning services and our Suite Shop offering last minute items for our guests. Our front desk attendants are happy to offer suggestions to area restaurants, malls and attractions within the greater Hartford/Springfield area. We look forward to welcoming you to our hotel and making your stay enjoyable!
10,0 Excellent
Pros: Everything
Cons: Crack under the door cold air was going in.
9,6 Excellent
Pros: It's nice to have a suite.
Cons: Slow internet.
9,2 Excellent
Pros: Cleanliness
Cons: The strangest hotel because breakfast ends at 9 am
10,0 Excellent
Pros: Room was so nice in appearance. Love the kitchenette, made things easier heating up leftovers etc.
Cons: N/a
10,0 Excellent
Pros: Spotless room. Suited very convenient. 2 sleeping areas with privacy from each other. I like Homewood suites as my hotel choice, this one was one of my favorites.
10,0 Excellent
Pros: THE STAFF WENT ABOVE AND BEYOND IN WELCOMING YOU UPON ARRIVAL, AND THE ROOM WAS WAS LIKE BEING AT HOME. IN ADDITION TO A VERY GOOD BREAKFAST, THEY ALSO OFFER DRINKS, AND FOOD IN THE EVENING MAKING YOU FORGET YOU ARE STAYING BY AN AIRPORT.
5,0 Okay
Pros: Asked for a ground floor room, they said okay. Then a woman checking in next to me complaining about the room she was given was given the ground floor double room. And she didn’t even need the double room! I had to carry my infant and her bassenet, stroller and car seat up the steps which were missing the hand rail. Very very dangerous! The rail was obviously under construction as the metal price it would normally hook up to was sharp and exposed. A small child could easily have hit there head on it walking down the steps. Bathroom door did not close. Pretty frustrating. All in all I would find a Marriott residence in over Hilton Homewood next time.
5,8 Okay
Pros: It was what was to be expected at Windsor Locks. Took a ride from front desk to room - rates are quite 'over the top' at $187.00
9,2 Excellent
Cons: I did not like that the building we stayed in was so far away from the front desk/ breakfast area. There was no parking near our room when we arrived late at night.
4,2 Okay
Pros: absolutely nothing.
Cons: My cousin and I were kicked out for “complaints” when we were barely there. We only used the hotel room as a place to lay our heads. We came back around 3 am and got kicked out almost near 4 am. with no warning
10,0 Excellent
Pros: We ended up being there on Thanksgiving Day, and the staff was absolutely marvelous! We only had breakfast because we had to catch a flight, but the staff was very warm and welcoming...AND even gave my 2-year-old some toys for the plane. The hot breakfast was nice, and the free shuttle to the airport was much appreciated since there were six of us.
10,0 Excellent
Cons: our air conditioner wasn't working 100%
Overview Reviews
Whether a business trip or a weekend getaway, Springhill Suites Hartford Airport/Windsor Locks, promises a refreshingly unexpected stay we know you'll appreciate. Indulge and unwind in our spacious suites designed with separate spaces to relax and get some work done. Then head to our lobby for a complimentary hot breakfast each morning or a beverage from our 24-hour market. Our delicious breakfast lets you indulge in healthy options like scrambled eggs, fresh spinach, whole strawberries and Greek yogurt or more decadent choices including flaky croissants and delicious scones.
9,0 Excellent
Pros: I liked the room decor best.
Cons: The front desk clerk was very curt, and the room was not exceptionally clean.
10,0 Excellent
Pros: Everything else
Cons: Breakfast was not very good. The milk taste weird. And please add some beef or chicken for protein instead of pork.
8,0 Excellent
Pros: Room was comfortable and well appointed. Hardly heard the airport.
Cons: Breakfast was disappointing. Fruit was either not ripe or was moldy. Crowded and cramped.
10,0 Excellent
Pros: Clean, simple check in, nice staff
7,5 Good
Pros: Accommodating staff, clean
Cons: AC blew cold air directly at our heads. Not comfortable for sleeping.
2,5 Mediocre
Pros: Very good
Cons: Perfect
10,0 Excellent
Pros: great
Cons: no high chair for infant at breakfast
9,6 Excellent
Pros: Room was good
Cons: Eggs were too wet
3,0 Mediocre
Pros: Staff. Friendly and helpful.
Cons: Bathroom is Bad design. Shower area doors do not close well. Carpet smells. They don't clean room.
9,2 Excellent
Pros: Very comfortable bed; loved the separate shower and toilet areas. Shower door didn’t close all the way so floor got very wet
6,0 Good
Cons: Dirty tissues were behind the headboard Whoever cleaned the room should have noticed them as they were in plain sight. Pillows did not fit the pillow case and I was unsure if they had been changed. It was not a great Representation of the hotel.
10,0 Excellent
Pros: It was a great location
Cons: Needed better breakfast selection
Overview Reviews
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently located near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers free airport and area shuttle service. The hotel is easily accessible to downtown Hartford, CT and Springfield, MA, as well as area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. Free high-speed Internet access is provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore ourexceptional Windsor Locks hotel rates and make your reservations with us today.
8,8 Excellent
Pros: The availability of extra appliances if needed, games, snacks, the gum, and pool. The hotel is next to Spare Time Entertainment where there’s food, drinks, bowling, and arcade games.
9,6 Excellent
Pros: Our reservation was messed up so the hotel didn't have the king suite we'd booked. They offered a queen suite which was unacceptable. They offered us a second queen suite at no charge. The rooms weren't connected so this wasn't very convenient but we appreciated their efforts to meet our needs.
Cons: It's an airport hotel so there's not much 'neighborhood'. Nearby restaurants were McDonalds and Dunkin Donuts. We drove to a restaurant that we noticed on the trip to the hotel.
7,9 Good
Pros: Great location near the airport with a free shuttle that picked me up in 10 minutes. Really nice staff which means a lot to me. I was there only overnight, arrived late, so no chance to check out facilities.
10,0 Excellent
Pros: front office staff- hotel employee very friendly, courteous, and helpful. room was clean, comfortable and spacious
Cons: room key card malfunctioned more than once but hotel employee went above and beyond helping to rectify the situation
10,0 Excellent
Pros: The staff was very friendly and helpful also the bed and the room was comfortable I enjoy my self.
10,0 Excellent
Pros: Nice place, close to the airport.
7,5 Good
Pros: Breakfast was not offered.
Cons: There should be something to indicate the wall thermostat controls heating and cooling.
7,5 Good
Pros: Nice staff, local
Cons: My room smelled disgusting they need to deep clean the carpets. My AC in room 125 smelled gross and didn’t get cold.
8,3 Excellent
Pros: The bed was comfortable, the staff were pleasant.
Cons: Having an handicap room that I didn't ask for,the smell coming from the air conditioner
10,0 Excellent
Pros: Clean larger room with a full size refrigerator
7,5 Good
Cons: The air in room was not working.
10,0 Excellent
Pros: Extremely clean. Accommodations great. Staff was very friendly and efficient.
Hampton Inn West-Springfield - West Springfield - Building
7
8,3 Excellent (407 reviews)
R1 979+
Overview Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
10,0 Excellent
Pros: I requested a late checkout and the staff was able to provide with no issues
Cons: Water bottles available in the room would have been nice
8,8 Excellent
Pros: Lots of food choices in the area!
Cons: Breakfast was in a nook making it difficult to navigate. Especially with so many people trying to make cook or obtain their breakfast choices. Just sheer congestion. Also not sure how the majority prefers their coffee in the morning but I’m positive it definitely not hurt and old sitting on the warmer
9,0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
10,0 Excellent
Pros: Everything
Cons: No
10,0 Excellent
Pros: The beds were comfy. The ac is ice cold. Nice decor. Comfortable bathroom. Nice pool. Complimentary breakfast that was delicious! So many options. Check out at noon. It's an overall nice hotel. When you stay here they give you a list of restaurants that are in the area that will give you 10% off of your bill. I ordered in though room service through a restaurant that was near by. Oh did I mention that they accept pets! For no extra charge! Everyone loved my dogs. Thank you! Will definitely stay again.
Cons: Nothing I can say that I didn't like.
7,9 Good
Pros: Staff and Breakfast Excellent. Hotel need some renovations
4,6 Okay
Pros: Just like the friendly people at the desk but the place is very noise very hard to sleep with the traffic in the street. Not a great location for a Hotel in a street with so much trafic
Cons: Noise inside and out
6,3 Good
Pros: Needed a place to stay
Cons: There’s a lot work being done to rooms and hall
9,6 Excellent
Pros: Our housekeeper, Nagham, was very efficient and friendly!!
5,4 Okay
Pros: Nothing
Cons: Noise place traffic horrible and all night hard to sleep Morning other guests make early noise not a good place to stay if you like to relax
10,0 Excellent
Pros: The breakfast was hot and tasty!
10,0 Excellent
Pros: Overall a very good experience. I booked mainly for the outdoor pool which was very nice and was open until 9pm. The breakfast was very good and the staff were all very friendly. I would definitely stay again.
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
9,2 Excellent
Pros: The gal was helpful at the desk, she made arrangements to get a a room with a separate bedroom
Cons: Booking sold us a suite with a separate bedroom. When we arrived it was a studio suite no bedrooms! we were disappointed then the gal arranged things so we had a suite with a bedroom
8,0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10,0 Excellent
Pros: Clean, warm and friendly staff! Breakfast was yummy!! My kids enjoyed the pool!
Cons: There wasn't much to complain about! We were on the first floor, so we did experience a few ants. I was a bit shocked to have to pay for parking, daily. Never came across that with Marriott. The enterence to the street off Riverdale REALLY needs to be repaired!!! Huge pot holes, accident waiting to happen.
9,6 Excellent
Pros: Kitchen in room was great. Clean. Recently renovated.
7,0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
6,0 Good
Pros: I liked that everything was updated
Cons: I did not like the beds did not like the breakfast and did not like the fact that we had to pay for parking!!! I did not like that the room I booked was supposed to sleep food. Only 2. There was no pull out couch.
8,8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8,0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10,0 Excellent
Pros: Great place
Cons: Having to pay for parking 10 per day..also need smoking rooms
5,8 Okay
Pros: Bed was comfortable
Cons: The room we got was not the one I booked online. We were supposed to have a king bed with sleep sofa and was told they dont have ANY rooms with sofas. They did bring up a twin air mattress for my 10 year old though Also the pool and hot tub were being renovated so they were not available. They pretty much told me booking.com has outdated information.
7,5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
4,0 Okay
Cons: I was never notified that the hotel was under renovations. When my family and I arrived we were told the pool and the gym were unavailable for use due to renovations. The room was also listed as having pull out bed and that wasn’t available either. The night manager said the hotel should have taken that off the website. The room also didn’t have and soap or lotion in the bathroom. When I called down to the front desk for more towels, soap and lotion the night manager replied with “yeah, I got your back.” And then never brought anything up! Our reservation was for three nights and four days. The room was never turned over. We weren’t replenished with towels, toilet paper, or tissues the entire stay. Even with the renovations made, I wouldn’t recommend staying based on the awful service.
Best Western Springfield West Inn - West Springfield - Building
9
8,1 Excellent (934 reviews)
R1 466+
Overview Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10,0 Excellent
Pros: Cleanness, staff very polite
9,6 Excellent
Pros: Breakfast was varied: a wide selection. Eggs, waffles, muffins, bagels, cereal. Staff at front desk was very helpful, friendly and attentive. Truly made my stay special. the swimming pool is very clean and large. Perfect temperature for swimming. Lounges and umbrellas at the side of the pool. Nice little exercise room, with free weights, treadmill. Very good air conditioner and a tv in the work out room Room was comfortable. Beds, bathroom very nice. TV ok. good internet connection. Pool is open til 10 p.m. That's good if you arrive late. The rooms were quiet.
Cons: I wished that the pool opened earlier. It opened at 10 a.m. checkout is at 11 a.m. The A/C is my room was not cooling the room to my satisfaction. However the woman Lori, at the front desk, wrote that down and would address the issue with maintenance.
3,8 Mediocre
Pros: Nothing. Place was discusting.
Cons: It was dirty. Was hair in my bed. The sheets felt wet and damp. The shower curtain was filthy. Walls paper thin.
10,0 Excellent
Pros: Prompt, efficient, and easy check-in, staff was very friendly, free hot breakfast, free and convenient parking, good tv channel selection, room was comfortable, temperature was comfortable, plenty of hot water, had hair dryer and iron
Cons: free internet was weak
10,0 Excellent
Pros: The location
Cons: The breakfast could be a little better.
6,3 Good
Pros: Large fridge, plenty of towels nice breakfast but crowded dinning room
Cons: Tub and shower was full of hair. No extra blanket in the room no microwave
3,3 Mediocre
Pros: Beds were comfortable.
Cons: Room was dusty, breakfast had terrible coffee, no water to drink.
10,0 Excellent
Pros: I liked the nice clean facility and GREAT staff, I was happy the building didn't allow pets , DOGS, some that do are noisy, and smell , that facility didn't allow dogs. GREAT PLACE , NICEST STAFF I HAVE EVER SEEN.
Cons: EVERYTHING WAS GREAT, CLEAN,GREAT STAFF,
10,0 Excellent
Pros: Everything was great...no complaints!
Cons: Nothing
10,0 Excellent
Pros: Clean rooms, polite staff. Everyone was very pleasant and willing to help.
3,8 Mediocre
Pros: Not much pool
Cons: Small rooms and they didn’t clean rooms
1,0 Poor
Pros: I did not like this hotel.The staff brought us only 1 flat sheet to replace the dirty fitted sheets for this room and made us make the bed. The other bed was left with dirty sheets. I slept on top of bed.
Cons: It does not deserve a 2 star rating. The sheets on both beds were visibly dirty. The A.C. was not clean and had visible mold spots on vents where air blows out. There are no high chairs in breakfast area.
Overview Reviews
The Fairfield Inn & Suites Hartford Airport was once an exterior corridor property is now an interior corridor, modern, stylish and beautiful hotel. All our guest rooms are elegantly decorated in Marriott's new Green Tea design and boast both standard guest rooms and spacious suites.some with fireplaces, spa tubs and kitchenettes. The hotel is equipped with free wired and wireless WiFi, LCD televisions, refrigerators and microwaves. Our 24-hour business center allows guests the flexibility in their work environment. Enjoy our hot breakfast buffet. Complimentary fitness room and brand new indoor pool lets you rejuvenate your body on your schedule. For complimentary airport shuttle which is provided by LAZ Fly - you can pick up the LAZ Fly phones in the airport or just call the hotel upon arrival.At the Fairfield Inn & Suites Hartford Airport, you’re our #1 priority. We promise you’ll be satisfied, or we’ll make it right. That’s our commitment to you. Ask us about The Fairfield 100% Guarantee.
9,2 Excellent
Pros: I had the oatmeal.
8,0 Excellent
Pros: Staff was amazing. Breakfast was top notch with plenty of options.
9,0 Excellent
Pros: The breakfast and the pool were great.
8,0 Excellent
Pros: Convenient, almost all restaurants were open until midnight. I went with children ranging from 5-14 and all were satisfied, pool was decent, they enjoyed it. No frills or anything special just a nice hotel.
6,0 Good
Pros: Not much.
Cons: The staff was not terribly friendly. The pool was really dirty. The room was over deodorized. The breakfast was not good. I just don't know why this is a 2 1/2 star hotel.
5,4 Okay
Pros: The breakfast was ok
Cons: There was an awful smell in my room It smelled like mold or wet dirty socks.
10,0 Excellent
Cons: Elevator carpet was dirty and very worn with "strings" on the edges. Hall on 2nd floor had weird odor.
10,0 Excellent
Pros: The staff was extremely friendly and helpful. From checking in, asking questions and bumping into housekeeping in the hall. Very friendly, smiling and it truly made the experience nicer!
10,0 Excellent
Pros: Location
Cons: The ice machine out of order on second floor.
8,0 Excellent
Pros: Great staff
Cons: The rooms smelled. Had to change rooms. Both had bad smells.
9,6 Excellent
Pros: Clean excellent bed. Friendly staff. Free breakfast
Cons: Shower pressure was Average. Not the best
10,0 Excellent
Pros: Fab breakfast! Great restaurant a short walk away.
Candlewood Suites West Springfield - West Springfield - Building
11
8,1 Excellent (281 reviews)
R1 657+
Overview Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
5,0 Okay
Cons: The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!
9,2 Excellent
Pros: Very friendly and accommodating staff. Great place for the money, great value!!!
6,3 Good
Pros: Laundry didn't work and messed up my day.
Cons: Laundry that worked properly
3,8 Mediocre
Pros: Kitchen was convenient
Cons: Small uncomfortable beds Pullout bed was very uncomfortable Expensive for the area Need for repairs is very evident
8,8 Excellent
Pros: Overall it’s close
Cons: Na
8,8 Excellent
Pros: Love the kitchen had everything we needed. The bed was very comfortable.
2,9 Mediocre
Pros: They cleaned our room after 5 days, even though they said we were not entitled to a room cleaning
Cons: Scammers!!! They charged us rack rate and did not honor our rate from booking.com. Almost three times the rate when it was booked! Scam!
4,2 Okay
Pros: Bed and linen were comfortable. Kitchen was awesome.
Cons: From the moment you enter, there was a musty odor which extended into the elevators and throughout the common areas. I work in the industry and could tell it was industrial cleaners or deodorizers trying to mask old carpets and fixtures.
10,0 Excellent
Pros: It was very easy, all pre-paid, easey peasey!
8,3 Excellent
Pros: candlewood is one of my best choices while i stay in usa. love it’s kitchen, location, free parking, and spaciousness.
Cons: hope all receptionists could let guests feel welcome. a simple smile and hi is everything, sometimes.
10,0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
Overview Reviews
The Doubletree Hotel Bradley International Airport is beautifully renovated, uncompromisingly comfortable, and conveniently located less than 1 mile from Bradley International Airport in Windsor Locks, CT offering complimentary shuttle service to and from the airport. While staying at the Doubletree hotel enjoy Shade Bar and Grill located right off of our lobby. Shade Bar and Grill is an exciting new gathering place, with casual dining, astonishing happy hours and special events. Centered in between the vibrant downtown areas of Hartford, Connecticut and Springfield, Massachusetts, our hotel neighbors the area's largest corporate and executive parks as well as some of the New England's most beautiful farmland, renowned for its shade grown tobacco, making us unique in both look and location. Room Features Include: Contemporary and warm, well-appointed guest rooms, Luxurious Sweet Dreams beds, Spacious work surfaces and complimentary high-speed Internet access, Neutrogena amenity package in each guest bathroom, Two dual-line speakerphones with voicemail, A fresh, warm and delicious Doubletree Chocolate Chip Cookie at check-in, Coffee maker with complimentary coffee and tea, iron and ironing board, and hair dryers, OnCommand Video, Sweet Dreams alarm clock radio with MP3 connectivity. Service Features Include: Indoor pool and fitness center including Precor Equipment, Shade Bar & Grill is an exciting new gathering place, with casual dining, astonishing happy hours and special events, serving breakfast, lunch, dinner. 5,000 sq. ft. of flexible meeting and banquet space Professional banquet and catering staff to detail any function, Complimentary airport shuttle service, Wireless high-speed Internet access, Complimentary parking and Business Center, 24-hour business center available, Guest laundry, Same-day valet dry cleaning and laundry. Neighborhood: Conveniently located to major companies such as Alstrom Power, Bombardier, Hamilton Sundstrand, Konica Minolta and IBM, Bradley Air Museum, Bradley Bowl, Bradley Teletheater, Airways Golf Course, Brown's Driving Range, CT Trolley Museum, Hartford XL Center, Six Flags New England, Buckland Hills Mall.
10,0 Excellent
Pros: Location, amenities
10,0 Excellent
Pros: The king size bed was great. The cable channels were fantastic! And of course the cookie !!!
10,0 Excellent
Pros: The whole experience!
Cons: Incredible customer service!
4,0 Okay
Pros: The staff was friendly
Cons: The hotel was dated and a bit run down. Our last night there someone pulled the alarm in the elevator. Our room was right next to the elevators and this loud alarm went off for over an hour beginning at 10:15pm.
6,3 Good
Pros: It was ok. Staff was good.
Cons: Parking was a long way from entry door.
10,0 Excellent
Pros: The staff was very friendly and welcoming! The rooms were clean & comfortable. The cookies are delish!
10,0 Excellent
Pros: Good buy for the price and location.
8,0 Excellent
Pros: In house restaurant and airport shuttle.
Cons: Black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.
5,0 Okay
Pros: Location to where I needed to be.
Cons: The food in the restaurant was of low quality, Room was not very clean. There was a lot of hidden trash behind the curtains and bsathroom door. It was clear the the houskeeping staff did not inspect the rooma for a long time.
7,9 Good
Pros: I liked that it was fairly clean , and the staff made sure to make your stay as comfortable as possible. They were very polite and attentive to your needs .
Cons: Not much that I didn’t like , except for maybe the showers could’ve been a bit bigger and maybe update the lamps in the room to ones that have USB ports attached to them .
6,0 Good
Cons: Too much noise I can hear thorough hallways. Couldn't sleep until 2am since there was a lot of noise because some kids were running around the hallways
7,9 Good
Cons: I don’t use elevators and the stair location was inconvenient for regular usage
Comfort Inn & Suites - West Springfield - Building
13
7,8 Good (433 reviews)
R1 686+
Overview Reviews
Get rested and ready for anything at the Comfort Inn and Suites hotel in West Springfield, MA near Springfield College. Our hotel located off Interstates 90 and 91 near Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, MassMutual Center Arena and Convention Center and more. Guests enjoy free WiFi, free breakfast, free coffee, guest laundry facilities and copy and fax services. Relax in our spacious guest rooms, all of which feature refrigerators, microwaves, satellite TVs, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
7,9 Good
Pros: Pool and jacuzzi was very nice. Beds were comfortable, room was clean
7,5 Good
Pros: Bed comfortable & sheets were nice-good pillows
Cons: Ran out of eggs & sausage-took bit to refill
10,0 Excellent
Pros: Pool area
Cons: Loved it
6,3 Good
Pros: The Breakfast was good as well as the server Front desk was great
Cons: The room was updated but not as clean as it could be -when moving bedding at base of bed there was food in wrappers and fruit loops under bed. The sheets and bedding appeared clean as well as the surface areas of room
7,9 Good
Pros: Decent hotel, however price probably could have been better in respect of location to city. Very good staff, helpful etc. Rather nice facilities and also surroundings.
Cons: Breakfast could have been better, if you stay more night, same every day, no vegetables at all.
10,0 Excellent
Pros: It was very convenient when I dropped my daughter at Westfield for orientation
10,0 Excellent
Pros: The bed was comfortable. Liked having a fridge and microwave.
Cons: Need more shampoo and conditioner in the room. My stay was still awesome
9,0 Excellent
Pros: Price Bed comfort Shower Breakfast Quiet room
8,0 Excellent
Pros: Overall the hotel felt clean and the staff was very friendly. I liked that there was an indoor pool and free continental breakfast. The beds were very comfortable.
Cons: The hotel is a little dated, but it was nice enough.
7,5 Good
Pros: The the fact that there was a hot tub and a pool and also the area,nice n quite,
Cons: The stay was gd,I really enjoyed myself
7,9 Good
Pros: Nice location, near highway but set off in a quiet area. Variety of restaurants to choose from for dinner.
Cons: Overall we were satisfied and no complaints.
10,0 Excellent
Pros: Nice friendly.helpful employees
Overview Reviews
With a stay at Red Carpet Inn West Springfield in West Springfield, you'll be within a 5-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
8,8 Excellent
Pros: Mr. Patel, the manager, was very nice and extremely professional.
Cons: The bed was a little hard for my taste, but overall, it was a very comfortable room.
8,8 Excellent
Pros: The staff and facilities were great. The room was clean and exceeded my needs.
Cons: No problems.
10,0 Excellent
Pros: Located centrally for business event, restaurant and highways.
Cons: Pool was looking very nasty and was closed. I assume it was under renovation. There was foot traffic in the parking lot that I was unsure were residents.
9,0 Excellent
Pros: My room was clean, the A/C worked great, plenty of hot water, bathroom was very clean and up to date. The room itself was dated but the bed and pillows were very comfortable. The staff were friendly and courteous. I would stay here again.
Cons: The breakfast was kind of mediocre.
7,9 Good
Pros: Helpful staff and clean, comfortable room. Safe area and easy to find.
Cons: Air conditioner was noisy but effective.
2,0 Mediocre
Pros: PROXIMATEY TO MY FAMILY
Cons: ROOM WAS NOT IN WORKING ORDER: NO BATH, HOLES IN THE CEILING, FUNNY SMELL, STAFF TRYING TO HOLD ME HOSTAGE BECAUSE I DID NOT WANT TO STAY ANOTHER NIGHT, AFTER I BOOKED 2 NIGHTS.
6,3 Good
Pros: The bed was very comfortable.
Cons: The ceiling needed work.
7,5 Good
Pros: location was good
Cons: pool was not open and just toast and a coffee for breakfast
5,4 Okay
Cons: Non smoking room smelled of smoke... Entire building did!
6,7 Good
Pros: Comfortable bed. Quiet and convenient.
Cons: Wanted a late checkout. Told no.
10,0 Excellent
Pros: The staff was very friendly and welcoming.
8,8 Excellent
Pros: Comfortable quiet rooms Quick and easy breakfast Polite staff
Overview Reviews
Red Roof PLUS West Springfield is one of the best 100 percent smoke-free budget hotels in West Springfield, Massachusetts that’s only 22 miles away from the flights out of Bradley International Airport (BDL). Discover the history of your favorite sports at the Naismith Memorial Basketball Hall of Fame and the International Volleyball Hall of Fame. Stroll through the exhibits at the Springfield Armory National Historic Site. There are many campuses worth checking out including Western New England University, Westfield State University, Smith College, the University of Massachusetts Amherst, Elms College, Mount Holyoke College, Springfield College and American International College. Test your luck at the MGM Springfield Casino, shop the latest fashions at Holyoke Mall, then enjoy a live performance at Calvin Theatre. Watch your favorite characters come to life at the Dr. Seuss National Memorial Museum and Sculpture Garden in the Springfield Quadrangle. Get up close to a collection of historic aircraft at the New England Air Museum and ride the thrilling roller coasters at Six Flags New England. We’re just minutes away from a selection of quality restaurants for your next meal.
7,9 Good
Pros: Location was what we were looking for.
Cons: Nothing it was only overnight
9,2 Excellent
Pros: Lady at the front desk The bed The restaurants around The fact that we could have our lovely little dog with us Lots of other pets and owners around us
Cons: Bathroom was on the small side
10,0 Excellent
Pros: The room was extremely clean and maintained that way during my stay. The matress was comfortable. It was firm yet soft. I also Loved the AC went down to 60 at night!!! Most hotels stop at 70 or 65, but rooms facing the sun get hot. Going to 60 worked perfectly.
Cons: Not sure why an ice bucket? Did not see a convenient ice maker. No klenex, used toilet paper.
10,0 Excellent
Pros: I have stayed here several times, Would recommend to anyone. Very clean, Close to casino.
10,0 Excellent
Pros: everything
4,6 Okay
Pros: If you are heading to the MGM in Springfield which is what my
Cons: The bed was hard as a rock I guess that's good if you like that. Pillows were small way to small for the size bed. Also they were like pancakes. There was also an odd chemical smell in the room and by the sink it actually smelled like gasoline. Very odd. I didn't complain because it was just a place for us to lay our heads for the night. People were also very loud at very late hours.
8,0 Excellent
Pros: Very clean hotel! Nice and comfortable king sized bed. It was quiet and the staff was friendly and accommodating
Cons: The restroom was a bit small but it was clean and the shower was hot
6,0 Good
Pros: Quick booking ! Clean, right on top of problem of being double booked and charged
Cons: Was double booked and charged double . Desk clerk took care of it.
2,5 Mediocre
Pros: Horrible experience in every way.
Cons: Horrible experience in every way.
9,6 Excellent
Pros: Comfy and clean. We were only here to sleep and shower on our road trip from Boston to Ohio
Cons: We arrived exhausted at almost 2am after coming from a red sox game in Boston. The young man working the desk could not find our reservation. We showed him our confirmation email and he said his coworker gave the reservation to someone else. Luckily they had another room for us. He was very professional and apologetic. The room was clean and comfortable. However the parking lot was full and there were many young men in their cars with doors open listening to music kind of loudly. We had to park on the other side.
10,0 Excellent
Pros: Easy to access, neat and clean.
10,0 Excellent
Pros: Comfortable bed, very clean room, accessible from highway, great staff.
Cons: A refrigerator in every room.
Quality Inn - West Springfield - Building
16
7,6 Good (623 reviews)
R1 231+
Overview Reviews
Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check in, Identification will be required at the time of check in. Pet accommodations: 35.00 USD/ stay per pet for over 30 lbs, 25.00USD/ stay per pet for less then 30 lbs. Pet limits: maximum 2 pets per room, up to 85 pounds each.
8,0 Excellent
Pros: Location
Cons: no comfortable chair or couch to relax in
10,0 Excellent
Pros: it was a great stay check in was easy the rooms clean and the staff very nice
Cons: no issues with the stay
9,6 Excellent
Pros: Breakfast was very good. Had to wait for the dishes to be refilled
7,5 Good
Pros: Breakfast was a bit lacking, cold fried potatoes and fruit would’ve been a nice addition. But the coffee was good and that’s what matters
4,6 Okay
Pros: The staff was checkin/checkout staff was very friendly.
Cons: My daughter's linen on her bed, smelled of urine. The shower doors had mildew & goin build up on the bottom of the door. The room was ice cold as we entered.
10,0 Excellent
Pros: Front desk staff were excellent. The room was very nice. The hall could use updating, repair or cleaning. I would definitely use again if price was right. Location for my use was excellent.
Cons: I was not always certain about my personal safety.
5,8 Okay
Cons: Pool was closed , woman leaving on a stretcher upon check in, pillows were terrible, people next door were up all night
8,8 Excellent
Pros: Breakfast was good. Bed was very comfortable!
Cons: Updating the bathroom would be good to do.
7,5 Good
Pros: Good location right off the highway. Excellent breakfast. Comfortable room.
Cons: When I returned in the evening, trash cans outside and in the lobby were overflowing.
10,0 Excellent
Pros: Great access to highway restaurants 10 min to six flags park was perfect for my one night stay
8,3 Excellent
Pros: The location was great. In walking distance to restaurants. The staff was helpful. The room was clean. We were only there for one night so it served it's purpose.
Cons: The people hanging around outside were iffy. Looked like they were on drugs.
10,0 Excellent
Pros: Everything. Comfortable bed.
Cons: Nothing
Overview Reviews
Bradley International Airport, 1/4 mile Free Shuttle Service available Park Before You Fly Packages Available 1 Night Stay w/ up to 1 week Parking- Please use Promo Code: LP3 for rates. 1 Night Stay w/ up to 2 week Parking- Please use Promo Code: LP6 for rates. Easy On/Off access to I-91 and I-84 Six Flags New England Them Park, 8 miles - Ticket Packages Available at hotel Downtown Hartford and its attractions, 10 miles Free Wireless High Speed Internet Complimentary Daybreak Breakfast w/ Hot Belgium Waffle Station served daily All rooms include Microwave, Refrigerator, Iron, Ironing Board and Hair dryer Newly added 40 inch Samsung Flat Panel LED TV with over 100 channels HBO Showtime Spanish programming to our guest rooms as well as plug and Plan and speaker phones Eastern States Exposition 15 miles Basketball Hall of Fame, 15 miles No pets allowed
1,0 Poor
Pros: The price was great, and the location the bed was made up nice
Cons: The room was half clean, it was vaccuum. It was when the guy clean the room. The lady did a great job
9,0 Excellent
Pros: Location
Cons: Person behind counter was a robot
6,0 Good
Pros: The desk staff was wonderful. I loved the big TV in the room.
Cons: Wish there had been better choices for dining nearby.
7,9 Good
Pros: Their breakfast is your traditional continental breakfast. they have an amazing pancake machine that was very cool to watch. also a waffle machine. The room was a great size. only 15 minutes away from six flags!
Cons: I was overcharged. When i checked in the lady there was very confused and was unable to find my reservation i guess. So she eventually said she found me but asked for all my info again. When i saw my bank account the next day i was charge 259 rather than 160! so the next morning i spoke to the manager and she settled it and i got the difference. She was very very nice i just wish i could remember her name!
6,7 Good
Pros: Wallpaper was peeling off the wall! Rug felt nasty on my bare feet! I had to wear my shoes! Bed & pillows were good, shower was good.
4,6 Okay
Pros: Location
Cons: I booked a room that didnt excist. When asked to speak to manager was conveniently not around.
7,5 Good
Pros: Front staff was very accommodating
Cons: Breakfast was very unpleasant
9,6 Excellent
Pros: Think they should charged a little less for store your car
9,2 Excellent
Pros: Room was clean and near airport. Checking in and out was easy and quick. Front desk personnel were friendly and efficient.
Cons: Breakfast wasn't completely set up at the appropriate start time. The refrigerator in room 14 was so loud we had to unplug it.
8,3 Excellent
Pros: The location, the value, and the breakfast. I also enjoyed the friendliness of the clerk who checked me out. She was very friendly and professional.
Cons: A little outdated
10,0 Excellent
Pros: Breakfast was good and and rooms was comfortable.
5,4 Okay
Pros: Love the waffle and pancake options. I was glad to have a mini fridge and microwave in the room.
Cons: The rooms and bathroom were very old looking and the bathroom didn't appear clean and needs updating
Overview Reviews
The pet-friendly Econo Lodge Inn and Suites Airport hotel in Windsor Locks, CT is an easy stop on the road. Our hotel is near attractions like the Bradley International Airport, New England Air Museum, Six Flags New England, Memorial Hall, Windsor Lock Canal State Park Trail and the International Skating Center of Connecticut. Amenities include free Easy Starts continental breakfast, free WiFi, free airport transportation, an outdoor pool and free coffee. Business travelers will appreciate copy, print and fax services. Guest rooms include a TV, desk and more. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
5,4 Okay
Pros: Accepted our dogs
Cons: Breakfast was very disappointing. The food had to be carried to the room as there was no table near the breakfast area. The mattresses were hard, no one got much sleep. There was a washcloth from a previous guest draped over the shower head
9,2 Excellent
Pros: Beds are extremely comfortable
Cons: Cabinetry and furniture, while clean, clearly showed the wear and tear due to the age of the furnishings.
3,0 Mediocre
Pros: nothing
Cons: rundown, old motel, things are degraded, sheets had dirt, hairs and spots on them. was not worth the price, should have spent extra $20 if I only knew, would not recommend
10,0 Excellent
Pros: Shuttle experience was great.
10,0 Excellent
Pros: The front desk woman was excellent
7,9 Good
Pros: The lighting was the best. Great bath large well lite place to put things clean
Cons: A C barely worked and terrible paint job
1,0 Poor
Pros: Its a 2 star dump
4,0 Okay
Pros: Was in the chosen area.
Cons: 1 ac unit in a two room hotel room. Shower had zero pressure. The soap holder was broke off from inside the tub and just laying in the cabinet. The view of the GREEN swimming pool was disgusting!!
7,9 Good
Pros: The staff at front desk were very friendly! They lock the side doors at midnight for safety reasons which is great
Cons: we were excited to go in the pool. Saturday was a 87 degree day and not a soul near the pool. We went to the pool & it was gross. Lots of dirt on the bottom of it , needs lots of up keep. The view from my room was the neighbors back yard, pool, shed & back porch.
5,0 Okay
Pros: Front desk very helpful...
Cons: My room was shabby...bed sheets not fitted and mattress pad torn and old...bathroom dirty..aged ....old and worn...peeling walls..never again!
1,0 Poor
Pros: The staff.
Cons: Poor everything. The pool was nasty and only open till 8. The rooms were cooled by only 1 a/c unit. Parking was poor because they rent parking spaces for the airport. No food within 3 miles and no delivery to the hotel. All in all, poor.
7,9 Good
Pros: Room was clean , especially the bathroom.
Cons: Bed was comfortable, but noisy.
Overview Reviews
Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
1,0 Poor
Pros: The area it was surrounded by
2,0 Mediocre
Pros: Location, staff was very friendly
Cons: Room was SO TINY! I've never been in a room so small. The room also smelled weird. I don't know if it was from the pool or the air conditioning but it smelled like a public pool in the room. The pool hours were ridiculous also. My kids couldn't even
6,3 Good
Pros: Location , staff and breakfast.
Cons: Rooms stinks, paying extra for the pool even as spectators, you can tell owners don't care anymore for the place. Game Room none if the machine work. Place gas potential but sadly owners don't care
10,0 Excellent
Pros: Everything
5,0 Okay
Pros: It’s location was good
Cons: The water slide and pool area not free with stay. $10per person per day for 3 slides is expensive
3,8 Mediocre
Pros: I liked the fact that because we were not satisfied the hotel refunded our money.
Cons: The water park / pool was closed, (was not advertised during booking) room had a bad smell there was food left in microwave.
3,3 Mediocre
Cons: One person at desk and a long line resulted in Check in taking over an hour. Arrived early for breakfast and food was cold.
6,3 Good
Pros: The beds were comfortable, the staff was very nice and helpful but the facilities are not as great as portrayed. Broken shower heads, curtains that didn’t close, the room was outdated it seemed, the pool area hours closed so early and last but not least the breakfast was basically uncooked and no flavor. I wish I would have picked somewhere else to spend a holiday weekend. Things could be a lot better there. Very low budget!!!!
Cons: See Above. I hate the fact that the water park is not included in the stay there.
8,0 Excellent
Pros: close to my daughters home and was able to our grandchildren to water park inside the hotel
2,9 Mediocre
Pros: The location was very convenient. close to shopping, food, gas, etc. private off the main road as well.
Cons: no where was it disclosed that there would be an additional fee to use the water park per person, or that the water park was not open weekly, it also closed at 8pm. The hotel was run down, arcade was closed, the staff was too busy on their cell phones to pay attention to the guests. Doors to the outside did not lock so anyone can access the back of the hotel. The shower water was cold and filthy.
7,5 Good
Pros: Good location Clean
Cons: Some of the Food was not fully cooked
2,5 Mediocre
Pros: Nothing
Cons: Staff is rude we paid an extra $100 just to use pool area ac was broken
Overview Reviews
The newly renovated Super 8 is a great destination spot for your traveling needs. The property is conveniently located at the crossroads of New England off Interstate 91 and I-90 Mass pike in West Springfield and in the hub of ten major colleges including UMASS, MT Holyoke, Amherst, Holyoke Community, Springfield Technical, Westfield State, American International and Springfield College. The property is close to Six Flags New England, Basketball Hall of Fame, Eastern States Exposition, Mass Mutual Center, Magic Wings Butterfly Conservatory and Yankee Candle and, surrounded by several restaurants and shops. We provide Free High Speed Wireless Internet, Complimentary SuperStart Breakfast, Free Newspapers and Local Calls. Our rooms feature 25 Inch TVs with Extended Cable and Free HBO, Hair Dryers and Alarm Clock Radios. Refrigerators are also available in most rooms. Try one of our Whirlpool Suites for a relaxing evening away from home. No Pets allowed.
5,4 Okay
Pros: Friendly staff
Cons: Non smoking room had cigarette burns in the comforter and mattress protector.
4,2 Okay
Pros: Nothing to like there
Cons: All.... facility was dirty, I would say filthy and smell was terrible... I made a mistake arriving very late and couldn't really go anywhere else at that moment. Breakfast was very poor. Bad sheets and pillows were ok. Rest, with burned holes in the blanket. Bath room, bath was with some hair etc. We were really unpleasantly surprised. And yes, 1st room was smelling even worth, like in smoking room...
5,0 Okay
Pros: Close to where I needed to be
Cons: A lot of doors opening and closing and also people smoking ! I had a non smoking room but down the hall was a smoking rooms
2,9 Mediocre
Cons: The drug dealers and the hooker in the parking lot.
1,0 Poor
Pros: Nothing
Cons: Terrible location in very dirty, trash ladden, overrun truck parking area next to a very loud bar. Very unsafe. Hotel itself was terrible.
9,2 Excellent
Pros: Room was clean
Cons: Neighbors were noisy. Not a very good offerings for breakfast. No eggs
6,7 Good
Cons: No fan,it this warm in the room. I truly believe that in needs fixing.
6,3 Good
Cons: It smelled bad. Smelled cigarette and marijuana. Breakfast finishes at 9 but at 8:50 there was almost nothing left but they did fill some things up for us. Other than that the rooms and beds were ok
7,1 Good
Pros: Quite!
Cons: Smell of cigarettes room AC not that good
3,0 Mediocre
Pros: No elevators, or luggage cart. So had to carry things to 2nd floor. Musty smell in the halls. Garbage everywhere outside. Our room was ok for the money. Had to ask for a new microwave because ours shorted out. But we did get a new one. Mold on the curtain
8,3 Excellent
Pros: Air conditioner was great. effective no bad odors
Cons: No eggs
5,8 Okay
Pros: The heat worked very well
Cons: The room smells like mildew, bathroom small, housekeeping banging on the door at 7am when sign on the door