Baldwin Inn & Suites, SureStay Collection by Best Western

2 stars
7,0
Good
based on 210 reviews
210 reviews
21 Baldwin Street, West Springfield, MA 01089, United States
21 Baldwin Street, West Springfield, MA
+1 413 568 2824
Fri 13/11
-
Sat 14/11
2 guests, 1 room
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with a 24-hour front desk, this smoke-free hotel has express check-out and a TV in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request. Baldwin Inn & Suites, SureStay Collection by Best Western offers 46 accommodations with a hairdryer and an iron/ironing board. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2025. The recreational activities listed below are available either on-site or nearby; fees may apply.
7,0
Good
210 reviews

Latest deals for Baldwin Inn & Suites, SureStay Collection by Best Western

Fri 13/11
-
Sat 14/11
Deals from
R1 637
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 16 more Baldwin Inn & Suites, SureStay Collection by Best Western deals.
Standard Room, 2 queen beds
R1 637
nightly with VAT
Standard Room, 1 king bed
R1 772
nightly with VAT
Queen room, 2 queen beds
R1 819
nightly with VAT
Double room, bed type unknown
R1 840
nightly with VAT
Standard Room, 2 double beds
R1 858
nightly with VAT
Standard Room, 2 double beds
R1 962
nightly with VAT
Queen room, 2 queen beds
R2 023
nightly with VAT
Double room, bed type unknown
R2 026
nightly with VAT
Standard Room, 1 king bed
R2 570
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities

Reviews of Baldwin Inn & Suites, SureStay Collection by Best Western

7,0
Good
210 verified ratings
Wonderful
49
Very good
27
Good
34
Okay
18
Fair
22
Mediocre
14
Poor
46

Summary of reviews

Guests say
Many guests complained about poor cleanliness, with dirty floors, carpets, and unpleasant smells being frequently mentioned. Some reviewers noted issues with service, such as unfriendly staff or organizational problems, while others found the staff friendly and helpful. The location was praised for its convenience, especially for events, and a few guests enjoyed comfortable beds and spacious rooms. However, negative experiences with cleanliness and maintenance were common, and some felt unsafe or dissatisfied with the neighborhood.
AI-generated from customer reviews
Location7 out of 10
Service5 out of 10
Bed Comfort4 out of 10
Cleanliness0.5 out of 10
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Location

21 Baldwin Street, West Springfield, MA 01089

What's nearby

  • Storrowton Village Museum156 m
  • Josiah Day House1.4 km
  • Majestic Theatre1.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Baldwin Inn & Suites, SureStay Collection by Best Western

Which month has the cheapest rates at Baldwin Inn & Suites, SureStay Collection by Best Western?

The cheapest month to stay at Baldwin Inn & Suites, SureStay Collection by Best Western is December, with an average nightly rate of R1 558. The most expensive month is September at R3 215 per night.

What is the cheapest day to book Baldwin Inn & Suites, SureStay Collection by Best Western?

The cheapest day to book Baldwin Inn & Suites, SureStay Collection by Best Western is Wednesday, with an average nightly rate of R2 214. The most expensive day is Thursday at R5 134 per night.

FAQs when booking at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Where is Baldwin Inn & Suites, SureStay Collection by Best Western located?

    Baldwin Inn & Suites, SureStay Collection by Best Western is located at 21 Baldwin Street, 1,5 km from the centre of West Springfield. Storrowton Village Museum is the closest landmark to Baldwin Inn & Suites, SureStay Collection by Best Western.

  • When is check-in time and check-out time at Baldwin Inn & Suites, SureStay Collection by Best Western?

    Check-in time is 15:00 and check-out time is 11:00 at Baldwin Inn & Suites, SureStay Collection by Best Western.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free Wi-Fi?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free Wi-Fi.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free parking?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free parking.

  • How far is Baldwin Inn & Suites, SureStay Collection by Best Western from the airport?

    Baldwin Inn & Suites, SureStay Collection by Best Western is 18,3 km from Hartford Bradley Intl.

  • How does KAYAK find such great Baldwin Inn & Suites, SureStay Collection by Best Western hotel deals?

    KAYAK scours the web for all room deals available at Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Baldwin Inn & Suites, SureStay Collection by Best Western and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Baldwin Inn & Suites, SureStay Collection by Best Western.

Nearby hotels and places to stay

Closest

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Inn
Lily S Lodge
8.4 Excellent (149 reviews)0,11 kmWi-Fi, Private bathroom, Coffee machineR3 314+
Motel
River Inn Motel
1,37 km

Cheapest

See cheapest stays in West Springfield
Inn
Lily S Lodge
8.4 Excellent (149 reviews)0,11 kmWi-Fi, Private bathroom, Coffee machineR3 314+
Motel
River Inn Motel
1,37 km

Most recommended

See most recommended stays in West Springfield
Inn
Lily S Lodge
8.4 Excellent (149 reviews)0,11 kmWi-Fi, Private bathroom, Coffee machineR3 314+
Motel
River Inn Motel
1,37 km

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,7
1,5 km
Hartford Bradley Intl
18,3 km

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