Baldwin Inn & Suites, SureStay Collection by Best Western
2 stars

Baldwin Inn & Suites, SureStay Collection by Best Western

21 Baldwin Street, West Springfield, MA 01089, United States
West Springfield, MA
See location+1 413 568 2824
From
R1 728
Cheapest

rate per night

6,8
Okay
based on 152 reviews
152 reviews

Photos of Baldwin Inn & Suites, SureStay Collection by Best Western

Overview

Convenience Meets Comfort. Located directly across from the Eastern States Exposition. Situated in the heart of West Springfield, Massachusetts, rests the Baldwin Inn & Suites. Just a short drive from downtown Springfield and Six Flags New England, Baldwin Inn & Suites, SureStay Collection by Best Western is sure to meet the needs of any traveler.
6,8
Okay rating
Based on 152 verified guest reviews

Latest deals for Baldwin Inn & Suites, SureStay Collection by Best Western

Thu 25/9
Fri 26/9
Double room
bed type unknown
R1 729
nightly with fees
bed type unknown
R1 769
nightly with fees
bed type unknown
R1 948
nightly with fees
Standard Room
2 double beds
R1 728
nightly with fees
1 king bed
R1 796
nightly with fees
bed type unknown
R1 858
nightly with fees
Queen room
2 queen beds
R2 365
nightly with fees
2 queen beds
R5 157
nightly with fees
King room
bed type unknown
R2 145
nightly with fees
bed type unknown
R2 365
nightly with fees
bed type unknown
R3 124
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Dining

  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

Services and conveniences

  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Things to do

  • Bicycle hire
  • Casino
  • Golf

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.

Bathroom

  • Hairdryer
  • Toilet paper

Laundry

  • Laundry facilities
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV

Outdoor

  • Balcony

Workspace

  • Desk

General

  • Soundproof rooms

Reviews of Baldwin Inn & Suites, SureStay Collection by Best Western

6,8
Okay
152 verified ratings
Wonderful
25
Very good
20
Good
24
Okay
12
Fair
20
Mediocre
16
Poor
35

Summary of reviews

Guests say
Guests overwhelmingly reported issues with cleanliness, citing dirty rooms, bugs, and poor maintenance. While some appreciated the newly renovated rooms and friendly staff, many found the location unappealing and the hotel not as advertised. Overall, the experience was marred by significant cleanliness and service issues.
AI-generated from customer reviews
Service9 out of 10
Location1.5 out of 10
Cleanliness0 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

4.8
Mediocre
Anonymous, Jan 2016
Pros (+) was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons (-) the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

Location

21 Baldwin Street, West Springfield, MA 01089

What's nearby

  • Storrowton Village Museum157 m
  • Josiah Day House1.4 km
  • Majestic Theatre1.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Baldwin Inn & Suites, SureStay Collection by Best Western

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Where is Baldwin Inn & Suites, SureStay Collection by Best Western located?

    Baldwin Inn & Suites, SureStay Collection by Best Western is located at 21 Baldwin Street, 1,4 km from the centre of West Springfield. Storrowton Village Museum is the closest landmark to Baldwin Inn & Suites, SureStay Collection by Best Western.

  • When is check-in time and check-out time at Baldwin Inn & Suites, SureStay Collection by Best Western?

    Check-in time is 15:00 and check-out time is 11:00 at Baldwin Inn & Suites, SureStay Collection by Best Western.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free Wi-Fi?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free Wi-Fi.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free parking?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free parking.

  • How far is Baldwin Inn & Suites, SureStay Collection by Best Western from the airport?

    Baldwin Inn & Suites, SureStay Collection by Best Western is 18,3 km from Hartford Bradley Intl.

  • How does KAYAK find such great Baldwin Inn & Suites, SureStay Collection by Best Western hotel deals?

    KAYAK scours the web for all room deals available at Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Baldwin Inn & Suites, SureStay Collection by Best Western and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Baldwin Inn & Suites, SureStay Collection by Best Western.

See more FAQs

Nearby hotels and places to stay

Motel
River Inn Motel
1,36 km
Inn
Lily's Lodge
9 Excellent (142 reviews)0,1 kmWi-Fi, Private bathroom, Coffee machineR3 769+
Motel
River Inn Motel
1,36 km
Inn
Lily's Lodge
9 Excellent (142 reviews)0,1 kmWi-Fi, Private bathroom, Coffee machineR3 769+
Motel
River Inn Motel
1,36 km
Inn
Lily's Lodge
9 Excellent (142 reviews)0,1 kmWi-Fi, Private bathroom, Coffee machineR3 769+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,5
1,4 km
Hartford Bradley Intl
18,3 km

Not what you’re looking for? Find thousands of other hotels, flights and car hire with KAYAK.