Baldwin Inn & Suites, SureStay Collection by Best Western

2 stars
Fri 21/11
-
Sat 22/11
1 room, 2 guests
Deals from
R1 650
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield, Massachusetts, offers the perfect blend of convenience and comfort just steps from the Eastern States Exposition. Known for its prime location directly across from The Big E fairgrounds, this property provides outstanding value for families, business travelers, and fair enthusiasts seeking quality accommodations in the heart of Western Massachusetts. Thoughtfully designed with comfort and convenience in mind, each well-appointed guest room features modern amenities including complimentary high-speed Wi-Fi, refrigerators, microwaves, and spacious work areas perfect for business needs. Select accommodations include fully equipped kitchenettes with stovetops, complete dishware, glassware, and cooking essentials for extended stays. Begin each morning with the complimentary continental breakfast served daily in the welcoming lobby from 7:00 AM to 9:00 AM, featuring fresh options and quality selections to energize your day's adventures. Our West Springfield hotel serves as your ideal gateway to exploring the region's most celebrated attractions and entertainment venues. Six Flags New England awaits just 3.5 miles away with world-class roller coasters and the exciting Hurricane Harbor water park, while downtown Springfield offers cultural treasures including the renowned Basketball Hall of Fame, whimsical Dr. Seuss Museum, and the dynamic MGM Springfield Entertainment Complex. Business travelers particularly value our strategic proximity to MassMutual Center, major corporate headquarters, and seamless access to Interstate 91 and key regional highways. We invite you to experience true New England hospitality at Baldwin Inn & Suites, where you'll discover the best of Massachusetts combined with the assured quality, modern convenience, and exceptional value that SureStay Collection delivers. Book your stay today and join us for an unforgettable experience.
7,3
Good rating
Based on 166 verified guest reviews

Latest deals for Baldwin Inn & Suites, SureStay Collection by Best Western

Fri 21/11
Sat 22/11
Standard Room
2 double beds
R1 695
nightly with fees
bed type unknown
R1 822
nightly with fees
2 double beds
R1 930
nightly with fees
Queen room
2 queen beds
R1 650
nightly with fees
2 queen beds
R2 320
nightly with fees
2 queen beds
R4 464
nightly with fees
King room
1 king bed
R1 971
nightly with fees
bed type unknown
R2 104
nightly with fees
bed type unknown
R2 320
nightly with fees
Double room
bed type unknown
R1 696
nightly with fees
bed type unknown
R1 735
nightly with fees
bed type unknown
R1 911
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Kitchen

  • Dishwasher
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchen

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms

Services and conveniences

  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Adapted bath
  • No smoking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Things to do

  • Bicycle hire
  • Casino
  • Golf

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Laundry facilities
  • Iron and ironing board

Outdoor

  • Balcony

Workspace

  • Desk

Reviews of Baldwin Inn & Suites, SureStay Collection by Best Western

7,3
Good
166 verified ratings
Wonderful
33
Very good
25
Good
25
Okay
12
Fair
21
Mediocre
16
Poor
34

Summary of reviews

Guests say
Guests overwhelmingly reported issues with cleanliness, citing dirty rooms, bugs, and poor maintenance. While some appreciated the newly renovated rooms and friendly staff, many found the location unappealing and the hotel not as advertised. Overall, the experience was marred by significant cleanliness and service issues.
AI-generated from customer reviews
Service9 out of 10
Location1.5 out of 10
Cleanliness0 out of 10
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All reviews

4.8
Mediocre
Anonymous, Jan 2016
Pros (+) was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons (-) the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

Location

21 Baldwin Street, West Springfield, MA 01089

What's nearby

  • Storrowton Village Museum156 m
  • Josiah Day House1.4 km
  • Majestic Theatre1.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Baldwin Inn & Suites, SureStay Collection by Best Western

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Baldwin Inn & Suites, SureStay Collection by Best Western

  • Where is Baldwin Inn & Suites, SureStay Collection by Best Western located?

    Baldwin Inn & Suites, SureStay Collection by Best Western is located at 21 Baldwin Street, 1,5 km from the centre of West Springfield. Storrowton Village Museum is the closest landmark to Baldwin Inn & Suites, SureStay Collection by Best Western.

  • When is check-in time and check-out time at Baldwin Inn & Suites, SureStay Collection by Best Western?

    Check-in time is 15:00 and check-out time is 11:00 at Baldwin Inn & Suites, SureStay Collection by Best Western.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free Wi-Fi?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free Wi-Fi.

  • Does Baldwin Inn & Suites, SureStay Collection by Best Western offer free parking?

    Yes, Baldwin Inn & Suites, SureStay Collection by Best Western offers free parking.

  • How far is Baldwin Inn & Suites, SureStay Collection by Best Western from the airport?

    Baldwin Inn & Suites, SureStay Collection by Best Western is 18,3 km from Hartford Bradley Intl.

  • How does KAYAK find such great Baldwin Inn & Suites, SureStay Collection by Best Western hotel deals?

    KAYAK scours the web for all room deals available at Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Baldwin Inn & Suites, SureStay Collection by Best Western and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Baldwin Inn & Suites, SureStay Collection by Best Western.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
1,5 km
Hartford Bradley Intl
18,3 km