|"Staff very friendly and helpful"||(in 20 reviews)|
|"Very kind and Accommodating staff."||(in 20 reviews)|
|"The room was clean"||(in 14 reviews)|
|"room smelled like cigarette smoke"||(in 1 review)|
|"Could of been cleaner."||(in 2 reviews)|
|"Continental Breakfast was a disappointment."||(in 8 reviews)|
|room was clean||in 61 reviews|
|staff was friendly||in 43 reviews|
|nice staff||in 35 reviews|
|ok breakfast||in 25 reviews|
|front desk||in 15 reviews|
|cigarette smoke||in 6 reviews|
|stained glass||in 6 reviews|
|sliding glass door||in 5 reviews|
|needs some updating||in 4 reviews|
|comfortable and clean||in 3 reviews|
|plastic cheap||in 3 reviews|
|cup of juice||in 2 reviews|
|equine||in 2 reviews|
|portable ac unit||in 2 reviews|
was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable
The people were nice, helpful and accommodating.
The name Regency Inn & Suites made me think of an upscale hotel but it was VERY old and run down! The cold air return was filled with dust
With a stay at Regency Inn & Suites in West Springfield, you'll be in the business district, a 3-minute walk from Eastern States Exposition and a 3-minute drive from MassMutual Center. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.
based on 95 reviews
Policies vary by room type and provider.
Regency Inn & Suites is located at 21 Baldwin Street, 1,5 km from the centre of West Springfield. Storrowton Village Museum is the closest landmark to Regency Inn & Suites.
Check-in time is 15:00 and check-out time is 11:00 at Regency Inn & Suites.
Yes, Regency Inn & Suites offers free Wi-Fi.
Yes, Regency Inn & Suites offers free parking.
No, Regency Inn & Suites does not offer free airport shuttle service.
Regency Inn & Suites is 18,3 km from Hartford Bradley Intl.
Yes, Regency Inn & Suites is a pet-friendly hotel.
No, Regency Inn & Suites does not have a pool on-site.