Regency Inn and Suites West Springfield
2 stars

Regency Inn and Suites West Springfield

21 Baldwin Street, West Springfield, MA 01089, United States
West Springfield, MA
See location+1 413 781 2300
From
R1 650
Cheapest

rate per night

6,8
Okay
based on 142 reviews
142 reviews

Photos of Regency Inn and Suites West Springfield

Overview

Suburban hotel in West Springfield with free parking Along with a 24-hour front desk, this smoke-free hotel has express check-out and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request. Regency Inn & Suites offers 45 accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply.
6,8
Okay rating
Based on 142 verified guest reviews

Latest deals for Regency Inn and Suites West Springfield

Fri 18/7
Sat 19/7
Standard Room
1 king bed
2 double beds
1 king bed
Double room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Regency Inn and Suites West Springfield

  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Body soap
  • Linens
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Dustbins
  • Conditioner

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

General

  • Soundproof rooms
  • Telephone
  • Carpeted
  • Interconnected room(s) available

Services and conveniences

  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access

Things to do

  • Bicycle hire
  • Casino
  • Golf

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Pool

  • Pool

Reviews of Regency Inn and Suites West Springfield

6.8
Okay
142 verified ratings
Wonderful
25
Very good
17
Good
23
Okay
12
Fair
18
Mediocre
16
Poor
31

Summary of reviews

Guests say
Guests generally appreciated the location of the hotel, noting its proximity to their destinations. However, the overwhelming sentiment was negative regarding cleanliness, with multiple complaints about dirty rooms, bugs, and mold. While some staff members were praised for their helpfulness, many guests were disappointed with the overall condition of the hotel, which they found to be outdated and not as advertised.
AI-generated from customer reviews
Location8 out of 10
Service7.5 out of 10
Cleanliness0 out of 10
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All reviews

4.8
Mediocre
Anonymous, Jan 2016
Pros (+) was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons (-) the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

Location

21 Baldwin Street, West Springfield, MA 01089

What's nearby

  • Storrowton Village Museum157 m
  • Josiah Day House1.4 km
  • Majestic Theatre1.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Regency Inn and Suites West Springfield

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Regency Inn and Suites West Springfield

  • Where is Regency Inn and Suites West Springfield located?

    Regency Inn and Suites West Springfield is located at 21 Baldwin Street, 1,4 km from the centre of West Springfield. Storrowton Village Museum is the closest landmark to Regency Inn and Suites West Springfield.

  • When is check-in time and check-out time at Regency Inn and Suites West Springfield?

    Check-in time is 15:00 and check-out time is 11:00 at Regency Inn and Suites West Springfield.

  • Does Regency Inn and Suites West Springfield offer free Wi-Fi?

    Yes, Regency Inn and Suites West Springfield offers free Wi-Fi.

  • Does Regency Inn and Suites West Springfield offer free parking?

    Yes, Regency Inn and Suites West Springfield offers free parking.

  • How far is Regency Inn and Suites West Springfield from the airport?

    Regency Inn and Suites West Springfield is 18,3 km from Hartford Bradley Intl.

  • Does Regency Inn and Suites West Springfield have a pool?

    Yes, Regency Inn and Suites West Springfield has a pool on-site.

  • How does KAYAK find such great Regency Inn and Suites West Springfield hotel deals?

    KAYAK scours the web for all room deals available at Regency Inn and Suites West Springfield in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Regency Inn and Suites West Springfield and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Regency Inn and Suites West Springfield.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,3
1,4 km
Hartford Bradley Intl
18,3 km

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