West Springfield car hire

Search hundreds of hire car sites at once for hire car deals in West Springfield

West Springfield, MA, United States
Oct 22 — Oct 29
Same drop-off
West Springfield, MA, United States
Fri 22/10
Noon
Fri 29/10
Noon
Driver's age:

Search hundreds of hire car sites at once for hire car deals in West Springfield

West Springfield car hire information

Pick-up locationWest Springfield
Hire locations4

West Springfield car hire reviews and directory

Rated no. 1
Sixt
Best rated
7.7 Good (7 reviews)
2 locations in West Springfield
Sixt
Locations in West Springfield
  • 8.2
  • 7.9
  • 7.9
  • 7.1
  • 7.4
Recent reviews
8.0 ExcellentApr 16 2019
The woman with whom I dealt was a delight. Couldn't have been nicer.The rental counter at the Springfield train/bus station was not staffed. I called the number and located someone, who advised that they were short staffed. She appeared and was just delightful. But I was a bit delayed by her absence from the counter. Otherwise, the experience was great.
10.0 ExcellentJul 28 2018
Great Car and ServiceEasy access, easy drop off. The car was jus what I needed to not have to take two cars to the beach for one day. Price was great. I would totally recommend Sixt again and would use them again.
8.0 ExcellentNov 20 2017
Good service short processWomen was very helpful in assisting me when I had to pick up the rentalBecause I purchased my rental through a third-party I was unaware that there were different fees for in-state and out-of-state miles until I went to pick up the car and had to pay more.
10.0 ExcellentDec 5 2016
Good experienceI found the cheapest prices through them. No hassle. Easy to rentRenting through kayak I didn't know the prices shown were for a specific region
Rated no. 2
Enterprise
7.6 Good (12 reviews)
3 locations in West Springfield
Enterprise
Locations in West Springfield
  • 7.6
  • 7.6
  • 7.6
  • 7.6
  • 7.5
Recent reviews
2.0 MediocreJul 9 2020
NothingI reserved a car I didn’t even pick up due to the fact I needed a major credit card as well I put a $100 deposit down and I want to know how can I get a refund
10.0 ExcellentAug 31 2019
Pick up and drop off was very efficient. Everything went as planned. No issues.Nothing
4.0 OkayDec 17 2018
False hopeRental was canceledWe were unable to rent the car due to the insurance requirements for a 12 passenger van. Should have been stated in the rental process that regular car insurance does not transfer to a 12 passenger van and only those with special insurance or license are allowed to rent this size car. Very disappointed to find this out 2 days before our event.
10.0 ExcellentOct 27 2018
Eric was extremely helpful and friendly!
2.0 MediocreFeb 20 2017
I booked a car rental through kayak and went to pick up the car and Enterprise was closed. I couldn't get a hold of anyone through customer service or anything. Apparently Kayak doesn't keep up to date with hours at Enterprise, I was very upset and was stuck with no car after driving all the way there.
10.0 ExcellentJan 5 2017
Car was brand new with only 6000 miles. Ready when we arrived. Simple and easy. Staff was very pleasant when discussing this with them. No issues so far.Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.
10.0 ExcellentDec 29 2016
Car was brand new with only 6000 miles. Beautiful, clean and comfortable. Had many options and made our trip amazing!!!
4.0 OkaySep 30 2016
BlancaI like the fact that I.had a car for a few days. Car had a few scratches but comfortable.I didn't like the fact that I had to.pay more than what reserve for, and I couldn't get the car for the days I reserve for. I was supposed to have for $208.00 from the September 22 to October 1,'and I end up paying $349.00 from 22 to the 30th only. I still have one more day here without a car Saturday 1rst. Thank you for allowing me to do complaint.
10.0 ExcellentSep 24 2016
Great customer serviceConnor picked me up and dropped me off when I had to get my car repaired. Nice, friendly and helpful
Show more reviews
Rated no. 3
Budget
7.4 Good (10 reviews)
2 locations in West Springfield
Budget
Locations in West Springfield
  • 7.8
  • 8.2
  • 8
  • 7.8
  • 7
Recent reviews
2.0 MediocreFeb 20 2021
The staffTHE CAR‼️
10.0 ExcellentJan 2 2020
One of the best experiences I've ever had with a Rental Car Company. The staff is the best I've ever met! Really impressed with them!!!
2.0 MediocreJul 30 2017
No Car Available at Pick UpNothingI went to Congress St in Springfield, MA to pick up the car I reserved and they did not have a car for me and the guy at the desk said, "Too bad!" -After three phone calls with not much help I was told I had to travel 45 minutes to another location and they wanted to charge me $40.00 more than my initial reservation. Finally things got resolved at the Bradley Airport in Windsor Locks, CT location, but I would not ever recommend Springfield Budget. Friends don't let friends rent from Budget! Avoid at all cost!!!
8.0 ExcellentJun 3 2017
Great office in West SpringfieldThe rental agents at the West Springfield office were great and provided incredible service.There was nothing wrong. The car was somewhat dirty inside and there were scratches on the outside of the car. But the agent that helped me was great and had everything filled out before I picked up the vehicle.
7.2 GoodSep 12 2016
No after hours drop offNo after hours drop off, I had to drop the car, go to work, have someone return with me later to deal with the payment.
8.0 ExcellentOct 24 2015
Price and everything went wellVan was much larger than ordered. Fuel cost were high
Rated no. 4
Hertz
7.2 Good (14 reviews)
1 location in West Springfield
Hertz
Locations in West Springfield
  • 7.1
  • 7.2
  • 7.2
  • 7.2
  • 7
Recent reviews
10.0 ExcellentJun 8 2021
The staff was great!
10.0 ExcellentJan 31 2021
High energy staff, very efficient!
2.0 MediocreMay 27 2020
I wasn’t refunded my money back for services I did not even want!
2.0 MediocreJul 23 2018
Pick up time was scheduled for when the store was closedNothingI chose a 12:00 noon pickup time when scheduling my rental. When I showed up at noon the store was closed. This was a Saturday, and they wouldn't open again until Monday. This rental was for my family vacation that we had been looking forward to for months. After more than 2 hours on the phone with Hertz they proved to have very poor customer service skills or ability to assist me in any way. I ended up having to rent a car about 25 miles away from me for 3x the price from a different company. I do not recommend renting through Kayak (or any other travel site) - they don't communicate well with the actual company and the car rental company doesn't see any of the information you provided through Kayak. Find the deal on Kayak and then go directly to the car rental website and book directly through that company.
2.0 MediocreAug 9 2017
Poor customer service - poor qualityThe location of the business was convenient right off the highway. That was the only thing convenient about dealing with HERTZ.The Manager at this location should take a course in Customer Service. When I arrived they told me I couldn't get the car I booked AND paid for because it was paid on a debit card. I advised him that this card could be used for credit OR debit but he simply said "NO". He had no solutions to offer and did not even try to help the situation. I told him I could put the deposit on an actual credit card as I only used the other card because it wasn't clear that I shouldn't at the time of booking. He said "NO". I said what can I do...he said..."I don't know what to tell you...you need to call this 1 800 number to see if they can help...I can't". Bottom line...after much stress and NO help we left to figure out another solution. Fortunately right down the road we found another rental company which actually new how to service their customers. We got a better car at a lower rate and were on our way about 20 minutes later. Never again will I consider doing business with HERTZ.
2.0 MediocreJun 3 2017
When I arrived at Hertz, they did not have a car in class available, and offered me something of smaller class or wait two hours for my chosen car. I declined, cancelled and was told it would take 10 -14 days to get my money back/ although they managed to get my payment the same day.
Show more reviews
Rated no. 5
Avis
6.2 Good (4 reviews)
2 locations in West Springfield
Avis
Locations in West Springfield
  • 6
  • 6
  • 6
  • 7
  • 6
Recent reviews
7.6 GoodJul 23 2020
Nice friendly staff. How fast it was to rent the carThe details about the pricing.
47 travellers who hired a car in West Springfield gave the car agency they used an average rating of 7,3

Car hire locations in or near West Springfield

Good to know

Most popular car type

Intermediate

When to book a car hire in West Springfield

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in West Springfield

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some West Springfield car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in West Springfield.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your West Springfield car rental.

Top tips for hiring a car in West Springfield

  • Book your car hire in West Springfield at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in West Springfield

  • The average price of fuel in West Springfield is R52,82 per litre over the past 30 days. Filling up a tank of fuel costs between R634 and R845, depending on the car size.

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type in West Springfield.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in West Springfield costs R896 per day, on average.