Residence Inn by Marriott West Springfield

3 stars
Sun 3/5
-
Mon 4/5
1 room, 2 guests
Deals from
R2 129
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than 10 minutes from Shriners Children's New England and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, and hot breakfast daily. We look forward to welcoming you to Massachusetts and being your home away from home.
8,2
Very good rating
Based on 217 verified guest reviews

Latest deals for Residence Inn by Marriott West Springfield

Sun 3/5
-
Mon 4/5
King room
1 king bed
R2 129
nightly with fees
1 king bed
R2 136
nightly with fees
bed type unknown
R2 193
nightly with fees
Queen room
1 queen bed
R2 898
nightly with fees
bed type unknown
R3 131
nightly with fees
1 queen bed
R4 074
nightly with fees
Double room
1 queen bed
R2 547
nightly with fees
Standard Room
bed type unknown
R2 134
nightly with fees
bed type unknown
R5 240
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Residence Inn by Marriott West Springfield

  • Indoor pool
  • Fitness centre
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Toilet with grab rails
  • Designated smoking area
  • Private entrance

Kitchen

  • Dishwasher
  • Microwave
  • Kitchenware
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchen

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

General

  • Family rooms
  • Fireplace
  • Seating area
  • Telephone

Outdoor

  • Grill
  • Outdoor fireplace
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Complimentary breakfast

Bedroom

  • Feather pillow
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Tennis

Pool

  • Heated pool
  • Indoor pool

Parking and transportation

  • Parking

Dining

  • Dining room

Reviews of Residence Inn by Marriott West Springfield

8,2
Very good
217 verified ratings
Wonderful
113
Very good
38
Good
11
Okay
16
Fair
9
Mediocre
10
Poor
20

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, bed comfort, and friendly staff. Positive mentions included the spacious and comfortable rooms, helpful and courteous staff, and a nice pool area. However, there were significant complaints about cleanliness issues, including stains and unclean rooms, as well as inconsistent housekeeping service. Some guests also noted dissatisfaction with breakfast quality and noise levels. Service issues such as reservation handling and extra charges were also mentioned negatively. Overall, the hotel has good aspects but needs improvement in cleanliness and service consistency.
AI-generated from customer reviews
Location7.5 out of 10
Bed Comfort7 out of 10
Breakfast3.5 out of 10
Service2.5 out of 10
Cleanliness1.5 out of 10
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All reviews

5.1
Fair
Bill, Jul 2016
Pros (+) Front desk staff was great upon check in. Pool was fun ne
Cons (-) Breakfast was sparse, when I asked the attendant he yelled into the kitchen, the cook's response was "well they'll just have to wait. " Ice machine not working so front del gave me a ziplock bag of ice but would only give one. Nickelodeon didn't work on tv (my 10 year old was disappointed). Called front desk repeatedly got no answer. Crowd of people loudly playing Pokemon go in parking lot after 1...
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Location

64 Border Way, West Springfield, MA 01089

What's nearby

  • Majestic Theatre3.6 km
  • Josiah Day House3.6 km
  • Storrowton Village Museum5.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Residence Inn by Marriott West Springfield

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Residence Inn by Marriott West Springfield

  • Where is Residence Inn by Marriott West Springfield located?

    Residence Inn by Marriott West Springfield is located at 64 Border Way, 3,6 km from the centre of West Springfield. Majestic Theatre is the closest landmark to Residence Inn by Marriott West Springfield.

  • When is check-in time and check-out time at Residence Inn by Marriott West Springfield?

    Check-in time is 15:00 and check-out time is 12:00 at Residence Inn by Marriott West Springfield.

  • Does Residence Inn by Marriott West Springfield offer free Wi-Fi?

    Yes, Residence Inn by Marriott West Springfield offers free Wi-Fi.

  • How far is Residence Inn by Marriott West Springfield from the airport?

    Residence Inn by Marriott West Springfield is 22,8 km from Hartford Bradley Intl.

  • Does Residence Inn by Marriott West Springfield have a pool?

    Yes, Residence Inn by Marriott West Springfield has a pool on-site.

  • How does KAYAK find such great Residence Inn by Marriott West Springfield hotel deals?

    KAYAK scours the web for all room deals available at Residence Inn by Marriott West Springfield in West Springfield and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Residence Inn by Marriott West Springfield and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Residence Inn by Marriott West Springfield.

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2-star hotel
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2-star hotel
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2-star hotel
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2-star hotel
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3-star hotel
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2-star hotel
35% cheaperCandlewood Suites West Springfield By IHG7.7 Good (294 reviews)1,87 kmIndoor pool, Fitness centre, Free Wi-FiR1 537+
3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
3,6 km
Hartford Bradley Intl
22,8 km