Suzhou hotels

Suzhou hotels

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Suzhou, Jiangsu, China
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Low season

November Cheapest month to stay with an average 63% drop in price.

High season

April Most expensive month to stay with an average 19% rise in price.

Average price (weeknight)

R1 913 Average Sun - Thu price over the last 2 weeks.

Average price (weekend night)

R2 062 Average Fri & Sat price over the last 2 weeks.

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Most recommended Suzhou hotels

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Pan Pacific Suzhou - Suzhou - Building
1
9,2 Excellent (5 478 reviews)
R1 777+
Overview Reviews
A stay at Pan Pacific Suzhou places you in the heart of Suzhou, within a 5-minute drive of Pan Gate and Xuanmiao Temple. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Suzhou? This hotel has facilities measuring 15070 square feet (1400 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
8,8 Excellent
Pros: Authenticity very close to Panmen Garden
10,0 Excellent
Pros: I was upgraded to a higher level room at no extra cost The kindness of the staff, in particular of the guys of the concierge Breakfast The park of the hotel
7,0 Good
Pros: The hotel looks great and the rooms are spacious with generous sized bathrooms. It is also attached to a beautiful park that guests can enter for free.
Cons: The leisure facilities need refurbished. There were broken switches and tiles, the steam room was out of operation, and the walkway from the changing rooms to the pools feels like walking in a staff-only area. Needs to be modernized and cleaned.
8,0 Excellent
Pros: Proximity and free access to the huge park behind the hotel.
Cons: Breakfast at the Premium lounge was not great, limited selection.
7,1 Good
Pros: Only stayed for one night. Clean, comfortable, and cheap. Front desk staff was awesome. Overall service was great, but room service and dining...well see what I didn't like.
Cons: Location was okay. Room service was abysmal. Asian portion of the menu was unavailable because the the Chinese cooks left early. WHAT? Not mention the staff didn't know what menu to was available at the correct time either. Not something you expect from a "5-star" hotel, and not something you want to deal with, after a very long work week.
9,0 Excellent
Pros: Room with patio and large tub
Cons: All good
10,0 Excellent
Pros: My stay didn't come with breakfast
Cons: Nothing thus far
Suzhou Marriott Hotel - Suzhou - Building
2
9,1 Excellent (1 322 reviews)
R2 717+
Overview Reviews
Experience a beautiful and elegant stay at Suzhou Marriott Hotel. Find a scenic respite in thoughtfully appointed accommodations with contemporary amenities, high-speed internet, full-size desks and striking views of the surrounding cityscape. Indulge in delectable all-day dining at Asia Bistro, Alto Vino and Prince Restaurant, or sip fine wines and refreshing cocktails at The Lounge. Enjoy a prime location in the new high-tech development zone, adjacent to the Suzhou Government and Administrative Service Centre. Plan flawless gatherings in sophisticated event venues, enhanced by expert planners and custom catering professionals. Punctuate an unforgettable day of work, shopping or sightseeing in the Gusu District with a refreshing swim in our sparkling pool or exhilarating workout in our fitness center. With easy access to Suzhou International Expo Center and Suzhou Industrial Park, our hotel is a contemporary haven for today's business and leisure travelers.
8,0 Excellent
Pros: The staff was amazing.
Cons: we we're not able to turn the heating of. The room was 26,5 °c
8,0 Excellent
Pros: Helpful staff Good English spoken Nice breakfast spread
Cons: Spa closed but next door open :-)
8,0 Excellent
Pros: gym is good and has big room. Hotel is quiet and clearn
Cons: Parking plot is not very convenient and the hotel entrance has no clear sign
8,0 Excellent
Pros: the staff were wonderful and helpful especially to get taxi out from hotel. food spread was good..and rooms very comfortable
Cons: the location was a bit far from any shopping n would have been good to provide regular shuttle to shopping area
Crowne Plaza Suzhou - Suzhou - Building
3
9,7 Excellent (4 817 reviews)
R3 397+
Overview Reviews
Experience impressive service at Crowne Plaza Suzhou Hotel, with a beautiful lakeside setting in Suzhou Industrial Park. At Crowne Plaza Suzhou, you're less than 5km from the highway, around 31km from Sunan Shuofang Airport, and 63km from Shanghai Hongqiao Airport. We are in Suzhou Industrial Park, surrounded by major companies, and minutes by bus, subway car or bike to the Chinese gardens of downtown Suzhou. Ask our Crowne Plaza Meetings Director about hosting events in our 12 meeting rooms and ballroom. TBoat Sports Bar is a relaxing setting for sunset drinks and delicious food while live entertainment is on offer at Mariana Atrium Lounge. Dine privately with clients in the Tenho Japanese restaurant or savour gourmet Cantonese dishes in the Prince Restaurant. International cuisine sizzles in the six open kitchens of the Sun Seeker. Whether indulging in fine dining or sipping tea in our Fragrance Tea Lounge, you'll enjoy stunning lake views at Crowne Plaza Suzhou. Sit back and watch the sun set, or unwind with a treatment in our Wellness Spa.
7,0 Good
Cons: The reception tries to down-grade the room when the reservation is made via BOOKING. You MUST have your room description handy and do not accept any BS like "yes, view, but this is STREET view because you booked on BOOKING and not with us"... this is unheard of. Be friendly, but stay firm. There is either garden or lake view. I had been given a small noisy no-view room. In the end, I got a great room with a kitchenette as described on BOOKING. Unfortunately, the luxury hotels in China try all sorts of cheating. Never happened to me in middle-class hotels.
8,3 Excellent
Pros: I like the buffet there. We stayed there last year for a few days, room was stunning view. The most memorable moment of last year was falling over congee in the resto. during breakfast. Staff is very friendly.
Cons: This time when we stayed there, the renovation is pretty loud. We stay in the room most of the time, so the renovation noise was a negative experience, as well as workers outside balcony. So we have to shut the curtain most of the time. Thing is, we booked that captain’s suite for the view and also we can go out to balcony.
8,8 Excellent
Pros: The location was actually very good, on the northwestern edge of Jinji lake. I especially enjoyed the access to the bridgewalk over the water right in front of the hotel side facing the lake. Staff were very attentive and polite when asked about anything. The housekeeper, Ms Zhao, was also attentive to small details, like putting out more drinking water bottles when she discovered I finished the two complimentary bottles everyday.
Cons: Some signage could have been better. It took me a while to discover where the japanese teppanyaki restaurant was, or to discover how to reach the swimming pools. Also some better instructions on how to operate the room lights and curtains etc, since the system seem only accessible through the remote controls from a small console by the bedside.
8,3 Excellent
Pros: good breakfast
Cons: construction noise
8,8 Excellent
Pros: The quality and facilities in the room were first class, a wonderful experience.
Cons: The staff in the restaurant at lunch were incredibly slow. There was also a lot of construction going on, which I understand has to be done, but it still wasn't ideal.
10,0 Excellent
Pros: Comfortable room , nice view , convenient location , excellent service, friendly staffs , in a word , very happy to choose this hotel ,would like to recommend to my friends .
9,6 Excellent
Pros: So beautiful , the theme is a giant Cruze ship. Lots of dark wood , open spaces, and a great bar area in the center of the ship. Breakfast is top notch.
Cons: Not much. Bar is a little pricey.
Intercontinental Suzhou - Suzhou - Building
4
9,5 Excellent (3 436 reviews)
R3 484+
Overview Reviews
This landmark hotel on the waterfront promenade of Suzhou’s Jinji Lake is the wonderful place from which to explore the city’s arts, shopping and entertainment centres. Enjoy luxury amenities including a full-service spa, an infinity pool overlooking Jinji Lake and a fully equipped fitness centre. Treat your palate at four world-class restaurants offering an eclectic menu of world cuisine or relax in contemporary comfort, with many guest rooms offering spa-like baths and spectacular views.
9,0 Excellent
Pros: Breakfast
8,0 Excellent
Pros: Breakfast was plentiful, lots of choice.
Cons: The prices for dining and refreshments very expensive, and did represent value for money
9,2 Excellent
Pros: Friendly staffs made helpful recommendations to travel in Suzhou
Cons: Choice of Breakfast not too much.
10,0 Excellent
Pros: I like the location and the lake view, also the staff were perfect friendly and helpful.
Cons: Nothing
Fraser Suites - Suzhou - Bedroom
5
8,5 Excellent (22 reviews)
Renaissance Suzhou Hotel - Suzhou - Building
6
9,3 Excellent (1 212 reviews)
R3 013+
Overview Reviews
Charmingly designed and conveniently located, Renaissance Suzhou Hotel provides an unforgettable backdrop for your next adventure. You'll find us ideally placed within Suzhou Industrial Park, moments away from Jinji Lake; the subway is just a few minutes away on foot, making it easy for Social Discoverers to explore. Settle into tranquil, contemporary rooms with pillowtop beds, marble bathrooms, ergonomic work areas with high-speed Wi-Fi and superb views over Suzhou Central Park. Sample Chinese and global dishes at our two restaurants, one of which offers a lively open kitchen, or sip a drink at R Bar. If you're hosting an event in East China, you have almost 19,000 square feet of versatile space at your disposal, including a ballroom that can accommodate 1,000 people. We hope you'll explore your surroundings while you're with us as well; Suzhou Museum is close by, as is Suzhou International Expo Center and other points of interest. We can't wait to make you feel at home at Renaissance Suzhou Hotel.
9,2 Excellent
Pros: Food here is great- many international choices...always go for the buffet spread for dinner time. The staff here is quite accommodating and friendly...speaks English well for lousy speaking non-Chinese travelers like me. Location is ok- close to the Suzhou City shopping mall and the lake..walking distance.
Cons: Nothing much but if the price was slightly lower then it would be a blast.
10,0 Excellent
Pros: Staff very friendly I felt from beginning very comfortable Staff is unbeliavable Best place Great kitvhen
Cons: Nothing This is a great hotel
10,0 Excellent
Pros: Good hotel with good service and location. Price is fair too!
8,0 Excellent
Pros: all good.
Cons: - my travel in winter season, temperature too low for me. - there is no specific identification for HALAL food on the restaurant.
10,0 Excellent
Pros: The concierge and desk staff were extremely helpful and friendly.
10,0 Excellent
Pros: Excellent Breakfast Neat, Clean, Cosy room, Good View. Warm hospitality by all Staff Members. Centrally located.
Cons: Common problem of the Region - communication skills in English need improvement.
Courtyard by Marriott Suzhou - Suzhou - Building
7
9,2 Excellent (1 615 reviews)
R2 996+
Overview Reviews
Surround yourself with contemporary comfort at Courtyard Suzhou. Ideal for both business and leisure travelers to China, our hotel is situated in the heart of Suzhou Industrial Park's CBD, moments from renowned businesses, shopping and cultural destinations. All of our 262 hotel rooms and suites boast thoughtful perks like deluxe bedding, a flat-screen TV, complimentary high-speed Wi-Fi and floor-to-ceiling windows with mesmerizing views of the Industrial Park. We also feature a fully equipped hotel gym, a sparkling top-floor pool and superb on-site cuisine, including an inventive global buffet and an exquisite Chinese restaurant with private dining rooms. If you're seeking a venue for a business meeting or wedding here in China, our hotel boasts modern event space and skilled planning and catering teams. Along with placing you near attractions in the Industrial Park, we're close to Eslite Bookstore, Jinji Lake and an array of public transportation options. Choose Courtyard Suzhou for your visit to China.
9,0 Excellent
Pros: Very good hotel. Close to subway in central position. The staff is friendly and the hotel is very clean.
9,0 Excellent
Pros: This hotel has understanding and helpful personnel.
Cons: The breakfast was noisy and restless experience due to music that was loud and not suitable for hotel environment.
9,0 Excellent
Pros: Helpful, kind and professional staff.
Cons: Noisy breakfast. Machine music and loud techno music.
10,0 Excellent
Pros: Everything’s good.
9,0 Excellent
Pros: Everything. Hotel is very nice
Cons: My room was at the last of the dead, a bit of walk like maze.
9,1 Excellent
Pros: Staff was the most helpful I've ever encountered at a hotel! Food was very good. Enjoyed the 25th floor lounge.
Cons: Couldn't keep hotel room cold enough at night.
Tonino Lamborghini Hotel Suzhou - Suzhou - Building
8
9,6 Excellent (2 899 reviews)
R3 832+
Overview Reviews
By crossing the door you are entering a space of timeless beauty and luxury. Located on the banks of the picturesque Jinji Lake, the Tonino Lamborghini Boutique Hotel Suzhou has been endowed with a special spiritual power. Hidden to outsiders and open to those who find the way in, the hotel has the power to take every guest to far and away places, freeing them of troubles and difficulties.
10,0 Excellent
Pros: Great staff Large clean comfortable rooms Large comfortable bed Well located, walking distance to Suzhou centre mall A little oasis Tasty breakfast offering
7,9 Good
Pros: impressive lobby, nice library. outstanding location. spacious room.
Cons: breakfast ok but not great for international standards. restaurant closing too early (9 pm) on saturday evening.
8,8 Excellent
Pros: The hotel location on the lake (and proximity to Suzhou Center) was outstanding as was the design of the hotel. I also found the staff helpful and courteous. The gardens were a serene and peaceful backdrop to the layout and motif of the hotel. Laundry service was fast.
Cons: The food at breakfast was rather ordinary. Also, many of the competing 5 star luxury hotels in China have bidet/smart toilets which this hotel lacked. The lighting switches were a little quirky. The quality of the TV signal was subpar for a luxury hotel.
10,0 Excellent
Pros: Absolutely one of the best (maybe THE best) hotel I have ever stopped in, style and décor first rate, staff were wonderful, rooms well equipped and ultra comfortable, location on the lake shore was perfect, and breakfast selection and quality was fantastic.. would rate higher than 5 star!
Cons: having to leave ;)
6,3 Good
Pros: The room suites were spacious, the shower was joyous, and but for the criticisms below, this was ultimately a picturesque 3 or, at its most generous, 4 star hotel. The staff were well meaning enough, but this really is a confused muddle of a hotel that does not hit the spot.
Cons: Frankly, though this hotel has the illusion of luxury, it falls far short of a five star experience. Upon arriving at the hotel, we were shown to a room which reeked of stale cigarettes, and external building works (renovation of the hotel) were audible within. Following an immediate complaint, we were relocated to a clean room with no construction noise. In terms of the rooms, we noticed the following: 1. The Bose sound system has a connection for iPhone5 and under - meaning it has not been updated for 5 years. 2. Bathroom Towels are not placed near the shower. 3. Only one pair of slippers was provided in the room. 4. We have stayed at 3* hotels where drinks and refreshments were provided gratis, and replenished daily. This is an inexpensive item for hotels - when will they learn that fleecing customers leaves a bitter taste? 5. Breakfast was not apparently included in the room rate. This is patently absurd if you have pretentious of luxury. 6. On our second day, having left the room for the day at 9.30am, upon returning at 4.30pm the room had still not yet been cleaned. Come on! This is hotels 101. In terms of facilities...: 1. The Swimming pool and gym are simply not of a quality associated with a local counsel facility, let alone a luxury hotel. Note that one can use the Crowne Plaza facilities, however. Additionally, the pool was not open in the evening. 2. The spa treatments were extortionate, and there is no way one can justifiably describe this as a “spa hotel”. Utter nonsense. 3. Bicycles were available for renting....at 80 RMB an hour. This is astonishingly shameful practice. How can they not be provided gratis? I have never had that at a hotel, particularly one based around a beautiful lake. 4. Drilling outside and scaffolding effectively ruined any experience to be had in common areas and the beautifully manicured gardens. What a waste. 5.
8,8 Excellent
Pros: Very friendly staff, great design, new facilities.
Cons: On my arrival I could hardly find the entrance, no Usher waiting for us outside. Some breakfast items tasted a little old, like the corn they provided. In the spa they mixed the menu from the Lamborghini hotel and the Crown Plaza. They showed us the crown Plaza one and rejected the 300 RMB coupons, because they were only valid for the Lamborghini one. Staff was very friendly though, no complain about it. Overall a good stay, but not as great as expected.
Citadines Xinghai Suzhou - Suzhou - Bathroom
9
8,9 Excellent (544 reviews)
R1 219+
Overview Reviews
With a stay at Citadines Xinghai Suzhou in Suzhou (Wuzhong), you'll be within a 10-minute drive of Jinji Lake and In City Shopping Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
10,0 Excellent
Pros: Great location, clean apartment and friendly staff. Will be back again soon.
7,5 Good
Pros: The location is very smart, very close to Jinji Lake and to a couple of subways. Actually the location and the environment are very quiet. The hotel is nearby several restaurants for foreigners, and also to the Suzhou Center mall, useful for shopping and different restaurant (starting from Thai, to Japanese and typical Suzhou cuisine). I really enjoyed the buffet breakfast, that provides both Chinese and European-American food.
Cons: My only concern is about the soundproof, not so efficient, so you have to be lucky talking about the neighbors, but maybe there is an option to choose a good soundproof standard in the room.
8,0 Excellent
Pros: I liked the apartment and the view. It was also very clean
Cons: I know there is a non cancellation policy but there was totally no consideration although I told the hotel a week before arrival and also called 3 days before to inform them on my delay. I think not occupying the room for two days would at least have some consideration or discounts but they were really cold on this. I most likely won’t stay here again...
10,0 Excellent
Pros: Perfect location, great views, clean and comfy rooms.
Four Points by Sheraton Suzhou - Suzhou - Building
10
9,1 Excellent (1 095 reviews)
R2 282+
Overview Reviews
Discover comfortable style and warm service at Four Points by Sheraton Suzhou in China. Our lakefront hotel in Suzhou Industrial Park is conveniently situated in the exquisite coastal province of Jiangsu near Suzhou Expo Center, Jinji Lake, the Humble Administrator’s Garden and the Lion Grove Garden. Our premier location is close to upmarket shopping, local entertainment and enticing fine dining. Inside of our fabulous hotel, you'll find deluxe amenities such as a hotel gym, an indoor pool and delicious onsite dining with International and Chinese specialties. Right by the Moon Bay, you can enjoy tempting afternoon tea, Best Brews, and cocktails in our Lobby Lounge. Retreat to well-appointed accommodations with sleek bathrooms and fabulous views of Dushu Lake. If planning events in Suzhou, take advantage of our hotel's modern event venues with advanced technology. Whether you’re in town for work or for fun, we look forward to welcoming you to our ideally-located hotel at Four Points by Sheraton Suzhou.
10,0 Excellent
Pros: Close to subway
Cons: None
8,0 Excellent
Pros: Food was tasty.
9,2 Excellent
Pros: Great Breakfast, Nice Happy Hour at the Bar
10,0 Excellent
Pros: Buffet breakfast have good varieties of foods. Room was clean and without smoke smell. Bed was very comfy. I got a room with a great view of the lake.
Cons: However, nothing much nearby and quite far from the Suzhou city.
3,3 Mediocre
Pros: need lots of improvement.
Cons: not worth the value. the hotel needs an update. not enough staffs too.
10,0 Excellent
Pros: Comfy
Cons: Everything was perfect
9,2 Excellent
Pros: The front office staffs are friendly and fast. The room is clean. Location close to the food area.
Kempinski Hotel Suzhou - Suzhou - Building
11
9,4 Excellent (2 443 reviews)
R2 561+
Overview Reviews
With a stay at Kempinski Hotel Suzhou in Suzhou (Wuzhong), you'll be a 3-minute drive from Jinji Lake and 7 minutes from Ferris Wheel Paradise. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Suzhou? This hotel has 31646 square feet (2940 square meters) of space consisting of a conference center and a meeting room.
1,0 Poor
Pros: Nothing to be satisfied.
Cons: All around hotel was very odorous with smoking even though it was smoking free room. Ventilation system and A/C was the worst ever. A/C system in the room was not working. Staffs in the hotel cannot speak English; it is hard to have a smooth conversation.
8,8 Excellent
Pros: Staff is really helpful Rooms I like it Facilities
Cons: Location little bit far , need to regular transfer bus
8,0 Excellent
Pros: Hotel in the city but surrounded by a golf one one side and a lake on the other side, so it is a great place to escape from the noise of the city, without travelling too far and you can enjoy the view on the Jinji lake skyline. We had also great time in the large indoor swimming pool and the picnic bbq organized by the hotel in the garden during our stay was a also a very good surprise.
Cons: Probably because of the COVID 19, only one restaurant was opened, and the choice of the menu is not so great. The room are a bit old fashion, so you will not find the usb port for charging phone or speaker if you want to listen music
Garden Hotel - Suzhou - Outdoor view
12
8,4 Excellent (314 reviews)
Overview Reviews
With a stay at Garden Hotel in Suzhou (Gu Su District), you'll be within a 5-minute drive of Hanshan Temple and Beisi Pagoda. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
7,9 Good
Pros: The hotel is located right next to the beautiful "lingering garden" (LiuYuan garden) and about 15 minutes by foot from the history shopping alley "Shantangjie" along the canal; and a metro station with the same name. The hotel stuff speaks English. Breakfast includes a wide variety of Chinese and Western food.
10,0 Excellent
Pros: Good location for most of the tourist spots, nice garden inside the hotel
9,6 Excellent
Pros: The staff very helpfull. The room very clean and comfort. Breakfast seems ok and whole hotel environment very comfortable. I will book this hotel again when I travel with my family.
Cons: Transport not so convenience and need to take more than 20mins walk to metro station

Best rooms in Suzhou

Warmly Hotel - Suzhou - Building
1
9,8 Excellent (1 822 reviews)
Overview
With a stay at Warmly Hotel in Suzhou (Wuzhong), you'll be within a 15-minute drive of Jinji Lake and Ferris Wheel Paradise. This boutique apartment is 3.6 mi (5.8 km) from Yuanrong Times Square and 4.1 mi (6.6 km) from Suzhou Culture and Arts Center. Rooms All guestrooms feature room service. Business, Other Amenities Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Scholars Hotel Pingjiangfu Suzhou - Suzhou - Building
2
9,7 Excellent (2 982 reviews)
R1 864+
Castle - Suzhou - Building
3
9,7 Excellent (894 reviews)
R1 132+
Overview
With a stay at Castle in Suzhou (Gu Su District), you'll be within a 5-minute drive of Shantang Street and Pan Gate. This hotel is 6.6 mi (10.6 km) from Jinji Lake and 1.4 mi (2.3 km) from Suzhou Embroidery Research Institute. Rooms Make yourself at home in one of the 400 air-conditioned guestrooms. Bathrooms have bathtubs and hair dryers. Amenities Take advantage of recreation opportunities including a sauna and a fitness center. Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overview
With a stay at GreenTree Alliance Suzhou New Zone Mayun Road Hanshan Temple Hotel, you'll be centrally located in Suzhou, within a 15-minute drive of Jinji Lake and Lingering Garden. This hotel is 1.9 mi (3.1 km) from Hanshan Temple and 2.8 mi (4.5 km) from Shantang Street. Rooms Make yourself at home in one of the 92 air-conditioned rooms featuring MP3 docking stations. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and coffee/tea makers. Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area. Dining You can enjoy a meal at the restaurant serving the guests of GreenTree Alliance Suzhou New Zone Mayun Road Hanshan Temple Hotel, or stop in at the grocery/convenience store. Buffet breakfasts are available for a fee. Business, Other Amenities Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Best Suzhou hotels near Suzhou Pingtan Museum

Show all
Scholars Hotel Pingjiangfu Suzhou - Suzhou - Building
1
9,7 Excellent (2 982 reviews)
R1 864+
Suzhou Garden Hotel - Suzhou - Building
2
9,5 Excellent (5 443 reviews)
R2 125+
Overview Reviews
A stay at Suzhou Garden Hotel places you in the heart of Suzhou, within a 15-minute walk of Master of the Nets Garden and Suzhou University. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
3,8 Mediocre
Pros: ‘Garden’ looks great inside the hotel.
Cons: Bad service attitude, bad breakfast&dinner, no english, bad location. And rooms are too dark to make up.
9,0 Excellent
Pros: Tradition
10,0 Excellent
Pros: This is the most wonderful hotel we've ever stayed in! Apart from a very convenient location for exploring Suzhou gardens and museums, the setting within its own gardens is stunning! Inside, every tiny aspect is visibly thoughtful and well cared for. All members of staff were exceptionally friendly and helpful with the various aspects of our travel and stay. We enjoyed the food in the hotel. A special highlight was the live music on Guqin or Guzheng in the evenings, while seated in the beautifully elegant and calm lobby, amongst plants and ponds.
Cons: There was nothing we didn't like! The only suggestion would be: a map of the hotel grounds in the rooms, we think there was a small museum to visit we weren't aware of until the last day; also several trees have signs/explanations in Chinese on them, it would be nice to have an English version as well.
7,0 Good
Cons: Although it is in a garden setting, in really it is too crowded with all the buildings and cars parked along the road. The room is OK. Bathroom is big but with the once-trendy glass wall separating it from the room. Not a big fan of it.
10,0 Excellent
Pros: Beautiful garden , historic building, friendly staff, free hot soup for the winter stay
Cons: Not at all
7,9 Good
Pros: The property is very nice and expansive in a quiet pet of the old town. The room is spacious and amenities were nice.
Cons: The hotel is a bit dark and not very close to many of the attractions of Suzhou. Hated that the toiletries (including towels) came wrapped in plastic.
Hotel Soul Suzhou - Suzhou - Building
3
8,9 Excellent (3 032 reviews)
R1 184+
Overview Reviews
A stay at Hotel Soul Suzhou places you in the heart of Suzhou, within a 5-minute drive of Suzhou Museum and Lion Grove Garden. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
10,0 Excellent
Pros: The room is clean & comfortable, staffs are friendly & helpful. Location is good!
8,3 Excellent
Pros: Centrally locates and 30 minutes walk from humble administrator’s garden if you miss the hotel free shuttle. Some of the reception staff speak impeccable English. Unusual interior decoration. Very good value for money.
Cons: Rooms and lifts are aged. Hearing too high in the middle of the night. Asked for extra pillows and obtained one pillow only.
8,0 Excellent
Pros: Hotel front desk staff was very helpful. Helped us booked the tickets to visit Suzhou museum. Location was fab
Cons: The housekeeping staff was too efficient. Despite the do not disturb sign, they still went into the room to clean when we went for breakfast!
7,1 Good
Pros: Staff is friendly and helpful. Convenient location.
Cons: This is my fourth time there and it's starting to get a bit run down. Smelled/felt damp throughout and saw a cockroach at breakfast! Food was stale and felt like the previous days. Used to be fantastic, needs some up keep.
8,0 Excellent
Pros: Very nice hotels: the rooms are very big and confortable, very central location (even if not particularly near to the gardens), many shops in the sorroundings. The shuttle service to/from the station is extremely useful.
Cons: Breakfast can be improved: there is enough choice of asian food, but western selection is poor. Fresh fruit variety can be better
7,0 Good
Pros: Good location for local attraction and shopping. Hotel provides transport to suzhou railway station. Staffs are very helpful.
Cons: Facility & room a bit dim on lighting.
6,7 Good
Pros: Easily accessible from metro station. The hotel is at the centre of local merchant road.
Cons: Bed was quite hard and room service stops at 22:00. Old style decoration.