Pan Pacific Suzhou

259 Xin Shi Road, Suzhou 215007, China
+86 512 6510 3388

Cheapest
rate per night

9,2

Excellent
based on 7 280 reviews
Pan Pacific Suzhou - Suzhou, Jiangsu, China
Check-in
-
Check-out
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Provider Nightly total
Priceline R1 501
Hotels.com R1 676
Expedia R1 704
Priceline
Hotels.com
Expedia

Good to know

Distance to city centre 2,5 km
Location rating 9,2
Nearest airport Shanghai Hongqiao Intl
Distance to airport 69,2 km

Rooms

Check-in
Check-out

Deluxe rooms

R1 501+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 501 per night
IMAGE
Unknown
R1 676 per night
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Unknown
R1 704 per night

Reviews

Pros

Cons

Traveller rating

66
32
15
2
0

Time of year

Traveller type

Show reviews that mention

+
beautiful garden in 6 reviews
bed not comfortable in 15 reviews
beginning to show wear in 2 reviews
bit old fashion in 13 reviews
crowded tourist in 8 reviews
floor room in 40 reviews
fresh air in 11 reviews
good location in 7 reviews
great gym in 6 reviews
little bit in 19 reviews
nice hotel in 59 reviews
old city in 10 reviews
pan in 6 reviews
room is too small in 3 reviews
staff were very helpful in 41 reviews
swimming pool in 47 reviews
western options in 5 reviews
  • Okay
    Oct 2019
    5,8

    Location was great

    Building was built in 1999 and hasn’t been upgraded since, they “upgraded” the room which I’m not sure was actually an upgrade as the amenities were pretty outdated

  • Excellent
    Sep 2019
    10,0

    Pan Pacific Suzhou is conveniently located a short walking distance from the subway. It is located next to a nice park that can be accessed freely by the guests. The staff is very helpful. One evening, I went to the reception desk asking for help to activate Wechat Pay on my phone. Eric was amazingly helpful and spent about one hour trying everything he could to enable the pay feature. It didn't work out as you need a Chinese bank account and a Chinese ID card but he did try his very best to find a way around. We then had a very interesting conversation about China and Mauritius.

    It's hard to find something I didn't like. Maybe the size of the hotel (more than 500 rooms) can make it a bit challenging finding your way to the lobby or back to your room but that's no big deal.

  • Excellent
    Sep 2019
    10,0

    Breakfast was excellent, we only sent one day due to other plans but on the last day we went and wished we had gone more, good quality and decent selection. Same with their “happy hour” package, it’s actually a good buffet with everything included. Worth the extra 15€ or so per night for sure!

    Place was great, nothing really to dislike. Deserts maybe 7/10 if I had to be picky

  • Good
    Aug 2019
    7,1

    Hotel well located, near all the places of interest. The two swimming pools are a real plus, especially with the hot weather

    The cleanliness of the room needs to be improved. Most of the furnitures were dusty + windows dirty

  • Excellent
    Aug 2019
    9,6

    Outdoor pool, indoor pool, gym and access to Pan Gardens

    Price of drinks and slow service. Waitress service by the poolside would have been ideal.

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About

Overview

A stay at Pan Pacific Suzhou places you in the heart of Suzhou, within a 5-minute drive of Pan Gate and Master of the Nets Garden. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Suzhou? This hotel has facilities measuring 15070 square feet (1400 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,2 Excellent

based on 7 280 reviews

9,2

Pool

9,2

Location

6,2

Cleanliness

5,0

Comfort

Things to know

  • Wonderful sightseeing
  • Pleasant hotel grounds
  • Luxurious Hotel

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Disabled access
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Lift
Massage
ATM on-site
Business centre
Laundry facilities
Child pool
Express check out
Hairdryer
Cable or satellite TV
Sauna
Free Internet
Pets not allowed
Steam room
Wedding services
Babysitting or child care

Photos

Pan Pacific Suzhou - Suzhou - Bedroom All photos (41)
Pan Pacific Suzhou - Suzhou - Bathroom Bathroom (1)
Pan Pacific Suzhou - Suzhou - Bedroom Bedroom (20)
Pan Pacific Suzhou - Suzhou - Gym Gym (2)
Pan Pacific Suzhou - Suzhou - Living room Living room (4)

Location

Most popular landmarks

  • Pan Gate 0,4 km
  • Master of the Nets Garden 1,7 km
  • Metro Shopping Mall 2,6 km
  • Xuanmiao Temple 2,7 km
  • Suzhou Pingtan Museum 2,8 km
  • Lion Grove Garden 3,8 km

Getting around

Suzhou 20,6 km
Wuxi 28,8 km
Suzhou 4,5 km
Kunshannan 32,2 km

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