Xiamen hotels

Pros: hardware and services are excellent, especially club lounge

Cons: Regular breakfast hall and services are not 5-star standard

Pros: Great location. Staffs are very friendly and helpful. Room is clean and comfortable.

Cons: NA

Pros: Very nice staff.

Cons: The breakfast is not up to standard still can be improved.

Pros: Ok...convenient location

Cons: They gave me the wrong type of room, and charged me more for it even though my confirmation indicated my booking was correct. The suite they finally gave me smelled like mold.

Pros: Comfortable, good location

Cons: I am regular guest for past four years and on average stay at least 40 days per year . This trip I requested for 2 hrs late check out due to late flight and was told I have to pay additional money . After some unpleasant communication , I was given extension of 1 hr . UNPLEASANT FEELING .

Pros: Hotel staff is friendly. Breakfast spread at executive lounge is good. Nice pool and gym.

Pros: The front desk and the concierge staff are professional and friendly.

Cons: but to be honest it's a quite old hotel which I would prefer a new one.

Pros: We enjoyed pretty much everything about our stay! Our room was spacious and comfortable, with great views of the water. The staff was incredibly helpful and spoke good English. The breakfast buffet was yummy, with lots of Western options. The hotel overall is very modern and clean, very up-scale. Good location too - walking distance from the ferry terminal to get to Gulangyu Island and a short cab ride from Xiamen University and the botanical gardens.

Cons: Our room was very warm, and the A/C didn't work very well. Other than that, everything was great.

Pros: Decent location

Cons: Dated decor and hotel is tired.

Pros: I really like the food here.

Cons: I was told there is no Air Conditioner service during winter time. It is hot at night sometimes.

Pros: Good location and the room is clear

Pros: Great location; good breakfast; helpfull staff; impecable service including free airport transfer

Pros: Location

Cons: No breakfast

Cons: Charged Extra for the Breakfast

Pros: Location location location Shopping / eating literally just walk outside

Cons: Very little English speaking staffs, had difficulty communicating No English maps Staff tried very hard to help but sometimes cannot understand, they should have those new translator gadgets Had a selection of western, Japanese Chinese and traditional Xiamen food but was disappointed with the coffee Where you had only one choice. It was very far from the coffee we had 10 years ago which was one of the reason I chose this hotel again

Cons: there was no hot water

Pros: The hotel is based in the middle of a big park so the view outside of the window is wonderful.

Cons: Since it is in the middle of a park, if you need to go out for food or other business (e.g. to a bank, to go shopping etc.), taxi is probably the only and fastest way out.

Pros: I loved the way that the staff take care of my needs. Mr Kent was unbelievable to me and help me with a driver in Ningbo. Stay with me on the phone at 23:00 and didn't leave me until I was safely arrived to Sheraton Ningbo. I will come back as much as I can!!!!! Thanks Mr. Kent and it was pleasure to meet you!!!

Pros: Breakfast was average,eggs not cooked properly food was not hot worm at best and staff have a very poor level of English language.

Cons: The bar staff were very poor and this area needs to be looked at for sure,two staff members here and very very poor English in fact almost non and a very low level of desire to interact with the guests. I asked several friendly questions and got blank looks and the end result was they turned and walked away so very poor over all.

Pros: Best hotel in town, executive floor a must...

Pros: location and ambience of the hotel, bed was comfortable, staff were ok, some were friendly, some were rude (perhaps cultural differences)

Cons: Lack of staff. Its very obvious they are understaffed. The chef in the VIP lounge egg station and noodle station was constantly nowhere insight, Everytime you need to order something, you have to go down to call a staff from the registration so they can go up and look for the chef in the back room, wherever he is. Either they are understaffed or he just goies into hiding. Similarly, the girls in the registration are the ones who had to clear up the food and the tables. Food variety is not great. There seems to be only 1 room cleaner for an entire floor. The bathroom door doesnt close, water overflows to the outside, so the floor turns wet and slippery. One of the bathroom marble seats completely broke and fell to the floor. It's dangerous especially when there are kids. We all expected more from Langham. For a total of 6 room reservation, 3 suite rooms and 3 deluxe rooms.

Pros: The facility and the service.

Cons: The room temp can’t be adjusted. Too hot during the stay and they can’t adjust it to our comfortable level.

Pros: Very good Club Lounge offer Comfortable rooms Friendly staff

Cons: 1. only Chinese TV channels in rooms 2. Internet access too slow, had to switch to mobile phone internet access 3. No graved / smoled salmon offered during breakfast

Pros: Good location, comfortable room and efficient staff when they understand your request as not all have a good command of the English language. Very little choice and average quality of European food. I would not recommend any European to take the breakfast option but to go to Starbucks or else for example as the coffee quality and the pastries are more fresh and better tasting.

Cons: The room was cold and i could not control the temperature as it was set for the full property. However, and upon my request, the hotel provided a small heating unit.

Pros: Loved everything about this hotel. Comfortable, large room, plenty of hot water, choice of TV channels for relaxing after work, international wine choices in quiet lobby bar and attentive staff. Lovely view of the lake. Excellent location for early morning runs in parkland around lake.

Cons: Leaving.

Pros: Good location, clean and staff is friendly and helpful.

Cons: The bed is a little too soft, not enough support.

Pros: Your staff at the Reception, Alexander He, has been very helpful with great attitude.

Cons: We have tried to adjust the temperature with housekeeping but in vain. It went back up to 25 degrees. Leaving us unable to sleep. Besides, the Wifi never worked.

Pros: love staying at Kempinski. in my top 10 hotels world wide

Cons: amazing service, wonderful food, very luxurious. Would have liked a Toto toilet :-)

Pros: Breakfast is good!

Pros: The hotel keeps the brand's standards: amazing lobby with live music, professional and polite front desk, expensive shops, restaurants, and cafe on the ground floor, great sports facilities (swimming pool, gym, sauna, yoga classes). The room is clean and comfy, the bathroom is spotless. What I liked the most was breakfast- great selection of Western and Asian food and good quality drinks.

Pros: Good breakfast, fantastic location, great staff.

Cons: Not so much disliked more disapointed that the swimming pool was not open as it was one of the things attracting us to the hotel.

Pros: Location.

Cons: Poor wall soundproofing. Bad breakfast.

Cons: Disappointing to be honest. Called and emailed ahead to see if they were accepting foreigners - no response to the email and when phoned was told I'd be called back. That didn't happen. Upon arrival the whole ground floor was covered in tarpaulin with construction noise making the area very unpleasant. If we knew about this in advance we would have booked elsewhere but there was no prior warning. Swimming pool was closed which I understand is no fault of the hotel but an advance message would have been appreciated. Not 5-star service you would expect from Marco Polo. We've stayed here before and had an amazing experience. This time round was very different.

Pros: i appreciate Sophia and Max's effort in making my stay very remarkable and extra special. They were very nice and excellent staff.

Pros: Very well maintained 5 star hotel. Good value and a lot of choices on their breakfast buffet. Front desk staffs provide excellent service.

Cons: Nothing

Pros: Lovely location, 10-15min car ride between the airport, perfect for a little pick me up when the waiting time is super long between the flights. For flight layover I mostly look for free shuttle service that can get me to the property which the staff has been very responsible and taking initiative to arrange the pick up which I was really impressed with this attitude. Room was so lovely, worth every penny. I enjoyed the design, the bed was super comfortable, very nice shower,and there was fresh fruits prepared, Shame I was carrying a lot other wise I’d love to take those fruits to eat on the way. It’s a bit of a shame I was only able to rest for a few hours to catch my midnight flight, but I’d love to come back and fully enjoy the facilities sometime in the future.

Cons: It’d be more convenient to have 24hr shuttle for late transfers , as it’s currently ends by 8pm. Although it’s fairly quick to call a taxi so not too much of a problem.

Pros: Ecological garden, bathtub(plus they put bath salt next to the tub which was very considerate and elegant)

Cons: Full of carpet everywhere that I dislike because I think they smell, no hotel should put carpets. But my wife thinks the opposite, she is talking when I write this and saying that every hotel has carpets and this is elegant.

Pros: Everything and thx to ms lenda and ms abu

Cons: Everything

Cons: The massage they are not professional

Pros: 1. Spacious bedroom and bathroom 2. Lots of storage space in the room (spacious cabinet and several drawers) 2. The sumptuous breakfast buffet spread 3. Location and accessibility to the main road and the subway 4. Very near SM Malls (1 subway stop away) 5. Helpful and courteous staff (concierge, restaurant staff, phone operator, front desk, doorman, etc...)

Cons: I swim daily . The gym lady staff asked if I have a swim cap. Don't have one. &Quot;Sorry but need one to swim, hotel rules. You may buy one here for cny30." she replied. Well, I was never informed that I needed one. Then I recalled during my May 2018 visit, the gym lent me a swim cap. So I asked if I can borrow one instead. The lady can't understand English so she summoned her superior to come up & speak with me. Another 10 minutes wait (since I walked into the gym, maybe total of 20 min elapsed). Superior came. He was courteous & apologetic that there was no swim cap to lend to me, and that I needed one to swim. In the end, had no option but to pay for one to get my daily swim, else I will be late for my meeting. My comments: (a) Had I know in advance that swim caps are needed, I could have bought one along. I have lots of swim caps back home. But I was never informed ahead of time. (B) On my numerous travels overseas, I have not encountered any hotel the strictly requires a swim cap to use their pool (I.E. Singapore, H.K., Macau, China, usa, Japan, N.Z., Europe, etc..) My guess is you are requiring this on pretext of hygiene. Well, the locker and shower rooms in the gym is not kept very clean at all. And there is a noxious perfume smell in the shower and locker rooms to mask whatever bad odor that is present! If hygiene and cleanliness is of utmost importance, then keeping the public/shared areas clean is more urgent that having to require all guest to use a swim cap on the pretext of hygiene. Maybe it's time to rethink & relax your Strict Swim Cap Rule and focus on keeping the public areas clean instead? (C) Your strict hotel rule to require swim caps & to buy one at the center if guests don't have one (otherwise buy from outside) leaves a bad taste on your guests.

Pros: The breakfast in the executive floor was poor

Cons: Noise at night from next room

Pros: Breakfast Rooms.

Cons: Buffet lunch closes too early

Pros: Clean, big rooms. Bath

Pros: Nice buffet for lunch and dinner. It would be nice if they could offer a few more western options during the Ironman week. We didn't try the breakfast. Room was clean.

Cons: The room smelled like it hadn't been used in a long time and the pillows also had a 'funny' smell.

Pros: very comfortable , good breakfast and dinner buffet

Pros: Convenient to exhibition center

Cons: Not a five star service, counter very slow

Pros: good location hotel to walk around and not far from the beach.

Cons: just ordinary breakfast when a lot of crowd in the morning, run out of many foods

Pros: The room are very big and comfortable they took in consideration all the possible scenarios for the guest, if you are couples coming to relax or solo coming for business they took care of all the details in the room to be good for their guest.

Cons: Nothing

Pros: View

Cons: Dirty carpet Small rooms Small bathroom Awful buffet I mean awful....they even got the fruit wrong, little to no English speaking staff

Pros: The hotel staff was wonderful.

Pros: Clean, Friendly and comfortable

Cons: Not a lot happening in the surrounding except a mall

Pros: View n place not to far from a shopping

Cons: Conform n nice.people

Pros: It's really close to the airport, about 10 mins walk. Also, if you contact them 4 hours in advance, they also offer shuttle bus free of charge.

Pros: The staff is very attentive and cordial specially the one who pick me up from the airport to the staff that check me in and specially Ms Joy who help me while checking out. The breakfast is very good.

Cons: Dirty. Toilet is not clean, wall paper peeling off, with black fungus!

Pros: Gardening was really nice and good location is good near to airport and service for suttle bus to airport is fully satisfied on itme driver's appointment Especially, all of staff are very kind to find way for customer's need and any requirement

Pros: Nearby airport

Pros: The airport bus service

Pros: We had a great time at the Seaview Resort! Everything was clean and comfy and we loved the design of the room, the bathtub is so cool and we enjoyed a relaxing time. The staff was all very friendly and helpful, especially Zhuang Bi Yue and Wang Run. We would definitely go back and refer the place.

Cons: Nothing, it was great. I do wish the pools had been open though.

Pros: Thr view was nice

Cons: The food was terrible. The pool was not maintained well.

Pros: Super spacious clean rooms with comfy beds and a great bathroom and shower Amazing pools (that are usually empty as Chinese don’t like to swim or enjoy the outside) Very friendly staff

Cons: It would be great if the background music in the hotel would have a bit more variation than just the 10 songs they play continually. We stayed for 3 days and the repetitive music everywhere throughout the hotel became a bit boring and iterating. Apart from that we enjoyed our stay as ever before.

Pros: Rooms are ok.

Cons: I booked a room with a seawiev, but they gave me a room without it. Only after an argument they changed my room. When four days later I was paying it turned out that they wanted me to pay for a much more expensive room. Another strange thing: When I was checking in they told me that they need a (huge) deposit and they will only HOLD it on my account, but it turned out that they took it and gave it back to me instead of holding. I had to pay for two money exchanges. Why?! Forget about the beach. Nobody swims there. You’d better stay away.

Pros: Lots! The hotel itself. Wow! The view from my room and the Sky Lounge. Stunning. The gardens. Beautiful. The staff were awesome. They couldn't do enough for me. I must give special mentions to Xu Xin and Hong Bo who were wonderful room attendants. Lina, Evan and Lancy from the Sky Lounge were just adorable! The garden pool was my favourite and fellow guests were really nice and friendly. The life guards were great. Special mention to Allan. You all work so hard. Thank you to you all for making my stay such a good one. I really hope to return one day. I would definitely recommend.

Cons: Being directly under the restaurant! Early morning clashing, banging and chairs being dragged above one's head is never fun. Having said that, on opening the curtains to that view certainly made up for it! I was disappointed to find the pool bar out of action!

Pros: Beach access, amazing pools and children’s play area. Great food

Pros: The location is very good with excellent sea views.

Cons: No proper bar area. Poor facilities. Very few English speaking staff.

Pros: Hotel is new and I really suggest everyone....everything is prefect

Cons: Very hard to speak in English....but this is normal in China...only one or maybe two staff...

Pros: We have a good view of Gulangyu right across our bigger than normal corner bedroom window.

Pros: accessible location, some distance to the nearby mtr. friendly porter

Cons: not value for money. room rate @700rmb, you would only get a room on third floor, you may be recalled your childhood by the fancy decoration ,even no children checking with you. Ear-percing sound comes from window due to thermal expansion by hot sun explained by concierge, what a reason! At 11pm , you can still be welcomed by restarurant smoke in the corridor. shabby lobby and restaurant. toilertries was not fully supplied in accordance with the days you stay.

Pros: Breakfast is so-so for a supposedly 5 stars hotel Location is good if you intend to visit Gulangyu.

Cons: Room furnishing very "tired", in urgent need of upgrading. Furniture in the dinning room very uncomfortable and not ergonomically designed. Waitering staff not sufficient and poorly trained, have to be told to remove empty dishes. The big bear soft-toy on the bed may look cute but unhygienic.

Pros: Room very clean; bed good not too soft; toilet bidet good; beautiful view looking toward Gulanyu; location good nearby many eateries; wide shower area with rain shower; evelyn crabtree shampoo

Cons: Wifi erratic; tv small not HD thats why not clear ; room dark

Pros: I loved the apartment style accommodation. Having a washer-dryer in the room was a bonus. Xiamen is such a pretty place and I could have stayed longer. I'll do that next time.

Cons: Nothing wrong with the hotel, but travellers need to check which train station they are travelling from - Xiamen Station or Xiamen North Station!

Pros: Helpful staff with good English. Ease of access to Xiamen airport with hotel shuttle.

Cons: No complaints.

Pros: Staff was super friendly, the entrance clerks were real pros (reclaiming the lost baggage from a taxi company)

Cons: no negative experiences

Pros: Old fashioned and not too fussy. You are left to get on with things. Nice walking round the hotel, a real local feel. Good place to stay.

Cons: Really not much to say negative, so I won't.

Pros: Free shuttle bus to/from the airport. Good breakfast. Restaurant of the hotel (we tried the Chinese but there was also a Japanese and 'Western' restaurant) was nice (no English spoken but they have a menu with pictures). Staff was responsive and replied to all my questions by email before arrival.

Cons: Nothing in particular. Everything was quite good. Maybe the hotel is not particularly close to the city attractions (we didn't care as we only went to Xiamen to visit the Fujian tolou...).

Pros: Very good housekeeping, free water, amenities like gym/pool, availability of taxis at the hotel (most of the time)... can only recommend this hotel!

Pros: Everything was excellent

Cons: Nothing

Cons: Credit card deposit was blocked by the hotel on a lot of days. Hotel did not unblock the deposit after check-out. Till now it is blocked.

Pros: Hospitality

Cons: The front desk and concierge personnel were most helpful and professional. Ivy, and a tall charming colleague of her who was on duty on 23.6 morning , offered invaluable helps and assistance.

Pros: Ordinary.

Cons: VERY Stubborn and unhelpful staff.

Pros: Clean and in good shape

Pros: Staff service

Cons: Friendly additional guides are not provided by the staffs such as good yo visit areas and visitor preferred areas...