Surfers Paradise hotels near Timezone

Pros: Everything was clean and staff was exceptional.

Cons: carpet in the hotel was not clean and sticky.

Pros: Great prize, location and didnt expect the amazing view from our room. Love love love it and definitely coming back here.

Cons: That is wasn't enough time to stay longer and didnt get to eat at the amazing restaurant.

Pros: Staff, cleanliness, food.

Cons: No

Pros: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

Cons: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

Pros: The Manager Jason is amazing always goes above and beyond

Pros: Service from staff was absolutely amazing! Room service was delectable! Great view from the 17th floor, booked an ocean view and definitely got it! The buffet breakfast was fabulous! I also loved that this hotel was environmentally aware - try their creme brulee - made with honey from their rooftop!! (I was told they have bees and they use the honey produced in a wide range of their dishes!)

Pros: Location was in the city near the heart of town

Cons: I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

Pros: nice place, good staff

Cons: hot water didn't work, couldnt have a proper shower

Pros: The staff. The decor in the lobby.

Cons: Had to pay for parking which I was hoping would be included. Check out was at 10am! Thats way too early.

Pros: The bed was really comfortable

Cons: The shower was not good and we couldn't adjust the settings for the force the water came out. Also we wanted to turn the heating on in the room and I turned the temp up to the highest but the room never warmed up the temp didn't change at all.

Pros: The staff responsed well to a complaint.

Cons: The bed in the first room we had had springs broken. I think the most inportant thing is to have good beds.

Pros: Great position, friendly staff. (gave me 2 drink and gaming vouchers as he had to answer the phone while booking me in)

Cons: When requesting car from car park, concierge was having another conversation whilst on phone to us.

Pros: The bed was Sooooo soft

Cons: Not a long enough holiday. Wanted to stay longer.

Pros: The buffet breakfast was good.

Cons: Poor staff attitude.

Pros: Pool/spa was clean but not enough shade/wind protection.Location was good. Rooms quiet and comfortable(offpeak) Ocean view.

Cons: Surfaces eg tables in room not cleaned during stay. Complimentary coffee/ tea not replaced. Pool towels not replaced..Dirty towel refolded on one occasion. Bathroom vent not working but was repaired promptly. Bedside alarm not working. Not enough drawer space for clothes.Breakfast(buffet) too expensive especially when wanting to leave hotel early so no time for leisurely breakfast.Movies should be complimentary.

Pros: location, cleanliness, staff demeanour, breakfast dining area & food.

Pros: Being near to the shops/restaurants/transport. Husband enjoyed using the gym facilities. Breakfast was very good.

Pros: Location was great and priced well

Cons: The bed was incredibly uncomfortable and very small for a double more like a large single for anyone that is over 180cm such as myself

Pros: I liked that it was within walking distance to a variety of shopping and food outlets.

Cons: No - nothing major that I didn't like

Pros: Liked the Pool Area and the Buffet Breakfast

Cons: Stretch Class was cancelled and we were not told, bed uncomfortable, somones kids screamed down the corridor at 5am, staff tried to charge us for Breakfast even though it was part of our package.

Pros: The room and view were amazing

Pros: Everything food is amazing

Cons: What is not to love about this place

Pros: Room was alright looks good in photos but when seen in person it's not as good

Pros: Excellent service

Cons: Rooms a little outdated Beds weren’t that comfortable

Pros: I loved the style, service and facilities at the Marriott. It had a wonderful spacious pool with a pool bar, an amazing Spa downstairs with excellent staff and expertise and offered all the 'perks' of a luxury hotel. Just what we needed for a relaxing break!

Cons: It didn't have showers in the toilet area of the outdoor pool space.

Pros: The private beach area was great for the kids.

Cons: The buffet was way overpriced.

Pros: The beach/pool was very nice, with the fish and wild water dragons sunning themselves on rocks. The tall ceiling lobby and old world design was nice.

Cons: We thought the beach view room was over stated. The location was central enough if you have a car, but without the walk to surfers and ammenities is a bit far. Shuttle buses, of reasonable rates, to/fro the attractions and airport would be nice.

Pros: The hotel lobby was amazing and the staff came running out to grab our bags with a smile great first impression. Everything and more then was expected the elandra club retreat was worth the extra, pools were amazing!

Cons: No all good

Pros: all good except for poor shower and 2 double beds not a king size bed

Cons: see above

Pros: Staff at Reception were welcoming and informative. Breakfast was promptly served despite the restaurant being very busy. Room was excellent, comfortable bed and large bathroom. Will stay again when visiting the Gold Coast.

Pros: Polite staff Clean room Fresh Food Fantastic swimming facilities (best on gold coast)

Cons: Very poor service in Lagoon rest on first night. We received the incorrect food order (ordered a la carte) and we did not receive our drinks. The manager was very good and offered one of the meals at no cost

Cons: The Fact that I book through this website and got all the way down there to be told they had no rooms left and that you people hadnt up dated or closed your site and that the Marriott then had to ring around to find us accomodation but luckily someone cancelled and we got our room anyway

Pros: So beautiful and the staff were amazing. Can't wait to go back and stay there for our honeymoon.

Cons: Everything was perfect can't complain about anything.

Pros: I have to comment on how quiet it was. This is often a problem for me when staying in motels and am pleased to say this was not the case at the Marriot. I also enjoyed the friendliness of staff they struck a nice balance between efficiency and friendliness.

Cons: I prefer an earlier check in