Surfers Paradise hotels near Infinity Gold Coast

Pros: Excellent and location was perfect

Cons: All in all was awsom . The spa only failed. We had it for one day only.

Cons: carpet in the hotel was not clean and sticky.

Pros: The restaurant at the coco , we had all you could eat buffet, it was awesome

Pros: Nice and clean Hotel. Money’s worth

Cons: Price and good location at Surfers Paradise. Near all amenities

Pros: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

Cons: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

Pros: Great place to stay. Central to everything, very clean and great facilities.

Pros: Location was in the city near the heart of town

Cons: I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

Pros: nice place, good staff

Cons: hot water didn't work, couldnt have a proper shower

Pros: The staff. The decor in the lobby.

Cons: Had to pay for parking which I was hoping would be included. Check out was at 10am! Thats way too early.

Pros: Pool and except for the above, lovely staff.

Cons: Check in. We were told off for booking with booking. Com as it classed my 16 year old as a child. There cut off is 12. She complained they would have to get a roll bed and they may not have any. Then told me my breakfast package was for 2 adults and 2 kids. But we had 3 adults. So would have to pay more for one extra adult but no refund for the 2 kids I didn't have. She treated me like a scammer. It was humiliating when all I did was book exactly as the website specified.

Pros: Pool facility is excellent although in need of some TLC as showing a bit of wear.

Cons: Pool area in need of repairs, rooms starting to feel quite dated.

Pros: The pool and bars are fantastic! As are the staff .

Cons: The rooms are terribly dated. Bathroom was in terrible shape with wobbly toilet seat, chipped tiles and floors weren’t cleaned well at all. Pipes rattled all through the night when taps got turned on in other rooms . Disappointed our 6 year old with excellent swimming skills was unable to use slide due to height restrictions, maybe it should go on swimming ability and age over height.

Pros: Pool

Cons: We paid for a standard king room with hinterland view Nd got a view of tennis court, disable room (sorry for disable persons as shower flooded all bathroom.) Nd no view on low level. No bath like all other rooms. Very ordinary am very disappointed after being so excited 5 star!

Pros: Great luxury accomodation in GC.

Cons: Every thing was great. Facilities, room and service

Pros: Cleaning staff were exceptional, really had taken care of us anything we needed service was fantastic, all restaurants were great and staff very friendly and helpful would definitely come back to stay again.

Pros: Great views, amazing pool and close to everything!

Cons: No complaints

Pros: Fantastic staff very friendly always there to help great location and value for money

Cons: Nothing everything was fantastic

Pros: Received an amazing upgrade to a massive room which I wasn't expecting but VERY much appreciated! Pity it was only 1 night. The room was great, balcony, massive bathroom. Bed was great, had a desk as well. Couldn't fault it. The tram is right outside this place so very convenient.

Cons: Not really sure what was in the area but I had a car and was going to meet a friend. Saw the gas station across the road to grab bits and bobs from.

Pros: room

Cons: location was further away from the main surfers paradise beach

Pros: Friendly staff great facilities close to everything

Cons: Depth of pool

Pros: Location. Balcony chairs, u have to sit in em to believe em

Pros: Pool Bedding was great. Coffee pod machine was amazing. Great breakfast.

Pros: We had an amazing stay. All the staff from reception, relish & housekeeping were all warm, welcoming & courteous. Almost every staff are anticipating to cater to our every need. Whisper quiet location with tram just outside the hotel.

Cons: Couldn’t find a fault even if we wanted to.

Pros: Rooms are big and comfortable

Cons: The staff is not engaged with the customers, I was observing that during my stay every day. They supposed to watch over the clients and see if they can help. Most of them just passing you and do not pay attention, not smiling. Managers definitely need to increase staff morale

Pros: Comfy bed!!

Pros: Staff were helpful and friendly. Good vibe and location.

Cons: Carpark needs a do up.

Pros: The room view was great staff very friendly and helpful also professional.a very clean organized establishment will definitely be staying again.

Cons: Meal prices are a little expensive.

Pros: Best room . Great view . Awesome location

Cons: Nothing

Pros: Size of kitchen and pools

Cons: Bed was super uncomfortable and saggy

Pros: The Location The Staff The Room and The Facility's were exceptional. But what I Loved more was the View. Being able to look out from my Balcony then go in the Kitchen and stare out the huge Wall Pice of Glass was astounding views are what made my Holiday a time to Remember

Cons: There was a very long open tear in the carpet that had strings of it going all over the place and was a eye sore.

Pros: Location location location

Cons: Just the price. But hey it was Christmas

Pros: Very close to the beach and restaurants. The 2 bedroom condo was spacious . Having washing machines and a dryer in the room was a much needed amenity.

Cons: Paid for a oceanview room and got a view of a building, elevator took ten to twenty minutes every time, rooms were average mould in the shower and smelt bad, breakfast was awful, was probably the worst hotel I’ve stayed in

Pros: Location only.

Cons: Housekeeping, dirty lounge and cushions, lack of tea towels for the kitchen (Only 1 provided), cracked glass in the residence lift, heated pool was cold. Overall not a good experience, will not stay here again.

Pros: Breakfastb is good and also the location is very convenient.

Cons: My security deposit is yet to refund to me.