voco Gold Coast

31 Hamilton Avenue, Surfers Paradise, QLD 4217, Australia
+61 755 888 333

Cheapest
rate per night

9,0

Excellent
based on 3 857 reviews
voco Gold Coast - Surfers Paradise, QLD, Australia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK R1 029
Agoda.com R1 159
Wotif R1 280
KAYAK
Agoda.com
Wotif

Good to know

Value for money

8,7

Distance to city centre

0,4 km

Location rating

9,4

Nearest airport

Coolangatta Gold Coast

Distance to airport

19,1 km

Rooms

Check-in
Check-out

Double rooms

R1 331+

Bed type
Provider
Nightly base price
Unknown
R1 331 per night

Deluxe rooms

R2 203+

Bed type
Provider
Nightly base price
Unknown
R2 203 per night
Unknown
R2 783 per night
Unknown
R2 916 per night

Superior rooms

R1 029+

Bed type
Provider
Nightly base price
Unknown
R1 029 per night
Unknown
R1 159 per night
Unknown
R1 280 per night
King bed
R1 344 per night
Unknown
R1 471 per night
Unknown
R1 509 per night
Unknown
R1 533 per night
Unknown
R1 706 per night
Unknown
R1 750 per night
Unknown
R1 773 per night
Unknown
R1 780 per night
King bed
R1 827 per night
Unknown
R1 858 per night
Unknown
R2 096 per night
Unknown
R2 318 per night
Unknown
R2 449 per night
Unknown
R2 948 per night

Reviews

Pros

Cons

Traveller rating

885
261
59
21
3

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Sep 2016
    5,1

    Comfortable Location with a Dirty Surprise

    The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

    In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

  • Okay
    Jul 2016
    5,1

    Nice, easy location

    nice place, good staff

    hot water didn't work, couldnt have a proper shower

  • Poor
    Feb 2016
    2,0

    Worst experience ever

    Location was in the city near the heart of town

    I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

  • Okay
    Nov 2010
    5,3

    The bed was really comfortable

    The shower was not good and we couldn't adjust the settings for the force the water came out. Also we wanted to turn the heating on in the room and I turned the temp up to the highest but the room never warmed up the temp didn't change at all.

  • Good
    Nov 2010
    6,7

    The staff responsed well to a complaint.

    The bed in the first room we had had springs broken. I think the most inportant thing is to have good beds.

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About

Overview

Sleep better and take a moment to indulge at voco™ Gold Coast. Discover what makes voco™ reliably different in our luxury Surfers Paradise accommodation, where the finest amenities are enhanced by a personal touch. Stay close to the beach and Cavill Avenue's shops, dining and nightlife. Catch the G:link tram from right outside. Ease into holiday mode in our luxury spa, gym and 2 pools. Dine on fresh seafood or premium steaks in gorgeous restaurants that are stylish yet unstuffy. Kick back in plush suites with ocean views, cushy bedding and the latest tech.

InterContinental

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,0 Excellent

based on 3 857 reviews

9,1

Cleanliness

9,1

Comfort

9,2

Staff

8,7

Value for money

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Fishing
Golf
Hot tub
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Air-conditioned
24-hour front desk
Wake-up service
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Lift
Massage
Accessible parking
Alarm clock
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carbon monoxide detector
Carpeted
Children's television networks
Conditioner
Desk
Electric kettle
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Heated pool
Heating
Higher-level toilet
Interconnected room(s) available
Key card access
Kids meals
Kid-friendly buffet
Lower bathroom sink
Mountain view
Newspapers
Outdoor furniture
Trouser press
Parking garage
Pool towels
Pool with a view
Private bathroom
Safety deposit box
Sea view
Seating area
Secured parking
Shampoo
Shower
Shower cap
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Street parking
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Dustbins
TV
Upper floors accessible by lift
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Wine glasses
Daily housekeeping
Fax/photocopying
Ironing service
Public transport tickets
Special diet menus (on request)
Tour desk
Diving
Bathrobe
Garden
Spa and wellness centre
Ticket service
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Foot massage
Use of cleaning chemicals that are effective against coronavirus
24-hour security
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Gift shop
Spa
Coffee shop
Safe
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services

FAQs when booking at voco Gold Coast

Does voco Gold Coast have special cancellation policies due to coronavirus (COVID-19)?

Where is voco Gold Coast located?

When is check-in time and check-out time at voco Gold Coast?

Does voco Gold Coast offer free Wi-Fi?

Does voco Gold Coast offer free parking?

Does voco Gold Coast offer free airport shuttle service?

How far is voco Gold Coast from the airport?

Can you bring pets to voco Gold Coast?

Does voco Gold Coast have a pool?

Photos

All photos (44)
Building (5)
Bedroom (6)
Bar (3)
Pool (1)

Location

Most popular landmarks

  • Q1 Building 92 m
  • Q1 Spa Gold Coast 92 m
  • Q1 Spa Gold Coast 92 m
  • SkyPoint Observation Deck 101 m
  • Q1 106 m
  • Paradise Centre 0,4 km

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