Guest reviews
Overall rating
7,7
Good
Based on 1 823 reviews
Cleanliness
8,4
Comfort
8,3
Pick-up/Drop-off
7,6
Value for money
7,6
Pros
"Staff very friendly and helpful."
(in 628 reviews)
"Nice car - new ."
(in 1668 reviews)
"Rental experience was mostly good."
(in 269 reviews)
Cons
"The customer service was terrible."
(in 171 reviews)
"car return experience was unprofessional."
(in 843 reviews)
"Didn't get the car I reserved"
(in 844 reviews)
Recent reviews
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8,4
Pros: The drop of was great appreciate quickness of the process.
Cons: Little bit more knowledge when comes to procedure of extra services.
review from
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8,0
Pros: Bile, your counter staff person, was EXCELLENT. He really listened to our needs and concerns and did everything he could to make renting from Sixt a great experience! Service like this will really make us consider renting from Sixt again in the future.
Cons: The cost of the car was slightly high, and the insurance coverage options were very very expensive. I know that you as a company don't control the insurers, but it would be great to have more affordable options.
review from
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10,0
Pros: Staff friendly and helpful. Helped us change reservation because we accidentally reserved our car downtown instead of at the airport. Car was very clean and a great car to get around Seattle in.
Cons: Confusing to reserve online. Location online did not differentiate between airport rental and offsite rental.
review from
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4,0
Pros: I searched for SeaTac airport car rental. What came up I found out was a downtown location reservation. Agent at airport said she couldn’t do more than rent me a car for $60+ more and couldn’t assist in cancelling the downtown reservation. I spent numerous calls trying to avoid the billing for the reserved car and still haven’t resolved the issue.
Cons: Go with more reliable brands when searching for car rentals and a company who has customer service personal that you can actually speak with - not just an email address and communication only thru emails with resolutions that can take days to resolve issues with no assurances.
review from
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9,6
Pros: Bile was very helpful and friendly (even at 5:30AM). I’m happy he talked me into the vehicle upgrade. Well worth it!
Cons: The signs to get to the rental car pick up area were confusing. Not an issue of Sixt per-se, but of the rental car building in general.
review from
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7,6
Pros: Good price.
Cons: Inconsistent information. Rented for 30 days - not aware after the reservation was made that Sixt rents in 28 day increments. One agent told us the car would have to be brought in at the end of 28 days another assured us this was not necessary. (an online form took care of the transition) At the end of the trip, Sixt sent an invoice that included a $300 one way rental fee - not on the original itemized bill - the charge was dropped after being questioned. Sixt requested an oil change be arranged by this customer. An exchange of vehicles at any of their locations was offered - they have none in the state of Oregon - we were half way through our trip in Bend, OR. - This customer had the oil changed, and was given a discount on the price. This was a one way rental picked up in Seattle WA and scheduled to be returned at the airport in San Jose CA. We drove the car under 2000 miles (there was a 2100+m limit, $0.50 per mile beyond that). A rental car company asking a customer to stop for an oil change? We were compensated but lost half a day of our vacation. Can't remember a car rental with a milage limitation. The price was good - I could say we were compensated for our trouble but this seems an unorthodox way to operate - producing unnecessary headaches along the way.
review from
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10,0
Pros: Monica and Nathan were excellent at Sixt at SeaTac. They really saved the day. I had arranged for a Premium SUV, and even called when making to reservations to be assured that I would receive one of 3 different cars depending on availability (the one I signed up for, or 2 potential alternative “similar” vehicles). Of course when I get to the rental desk, they magically do not have any of the 3. I was extremely aggravated, because Sixt has pulled this trick with me (and others) on several occasions. They get you committed to pay for a higher level of rental car, and then they don’t have it, and give you what they say is a “similar car”. The “similar car” is never similar, and usually could have been rented for less then what you agreed to. That’s why I called in the first place; to find out what the “similar cars” were. Of course they didn’t even have the similar cars that they told me they would have a replacements. I was not pleased. Monica arranged for another SUV, but it really was not on par with the premium SUV that I was promised and I had paid for. Added, this different SUV was too large for our in town accommodations. With the help of Monica and Nathan, I was able to arrange for another premium SUV that was comparable (but not originally offered by Sixt as a replacement).
Cons: Sixt needs to stop playing shell games with their customers. If a certain vehicle is rented, they need to have that available. Always having to offer “similar” vehicles is a scam, and the customer always gets the shaft. This has happened 3 times now for me when dealing with Sixt. I will be reluctant to rent from Sixt again.
review from
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4,0
Pros: Nothing. Poor choice on our part.
Cons: WE were promised a Ford Mustang Convertible, received a Chevy Traverse instead. Were supposed to receive satellite radio.
review from
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4,4
Cons: I was over charged by one day. Polite people at the desk but said they agree but only customer service can help. They can only add compliant in the system
review from
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9,2
Pros: Everything is very smooth.
Cons: I was attracted by the Mercedes, but got a Lincoln instead , they should keep their promise.
review from
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9,6
Cons: The vehicle was not very clean. We were held up by service agent really pressing us to buy the extra insurance. She wasn’t taking no for an answer. She should’ve let it go but wouldn’t. The car we originally wanted they gave away. Gave us a temp car to use until the one we wanted came in at 7 pm.
review from
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2,0
Pros: Nothing. Arrived a 4:00 pm for a noon pickup. They was no car and I was told it would be at least an hour before there would be a car. I was told, according to the contract I was supposed to call and let them know I was going to be late. Terrible experience. Hopefully I will get refund
Cons: They could have had a car. Took light rail to SeaTac and rented a car there, which is what I should have done in the first place.
review from
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10,0
Pros: Staff friendly and helpful. Helped us change reservation because we accidentally reserved our car downtown instead of at the airport. Car was very clean and a great car to get around Seattle in.
Cons: Confusing to reserve online. Location online did not differentiate between airport rental and offsite rental.
review from
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9,6
Pros: Bile was very helpful and friendly (even at 5:30AM). I’m happy he talked me into the vehicle upgrade. Well worth it!
Cons: The signs to get to the rental car pick up area were confusing. Not an issue of Sixt per-se, but of the rental car building in general.
review from
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10,0
Pros: Monica and Nathan were excellent at Sixt at SeaTac. They really saved the day. I had arranged for a Premium SUV, and even called when making to reservations to be assured that I would receive one of 3 different cars depending on availability (the one I signed up for, or 2 potential alternative “similar” vehicles). Of course when I get to the rental desk, they magically do not have any of the 3. I was extremely aggravated, because Sixt has pulled this trick with me (and others) on several occasions. They get you committed to pay for a higher level of rental car, and then they don’t have it, and give you what they say is a “similar car”. The “similar car” is never similar, and usually could have been rented for less then what you agreed to. That’s why I called in the first place; to find out what the “similar cars” were. Of course they didn’t even have the similar cars that they told me they would have a replacements. I was not pleased. Monica arranged for another SUV, but it really was not on par with the premium SUV that I was promised and I had paid for. Added, this different SUV was too large for our in town accommodations. With the help of Monica and Nathan, I was able to arrange for another premium SUV that was comparable (but not originally offered by Sixt as a replacement).
Cons: Sixt needs to stop playing shell games with their customers. If a certain vehicle is rented, they need to have that available. Always having to offer “similar” vehicles is a scam, and the customer always gets the shaft. This has happened 3 times now for me when dealing with Sixt. I will be reluctant to rent from Sixt again.
review from
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9,2
Pros: Everything is very smooth.
Cons: I was attracted by the Mercedes, but got a Lincoln instead , they should keep their promise.
review from
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9,6
Cons: The vehicle was not very clean. We were held up by service agent really pressing us to buy the extra insurance. She wasn’t taking no for an answer. She should’ve let it go but wouldn’t. The car we originally wanted they gave away. Gave us a temp car to use until the one we wanted came in at 7 pm.
review from
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8,4
Pros: The drop of was great appreciate quickness of the process.
Cons: Little bit more knowledge when comes to procedure of extra services.
review from
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8,0
Pros: Bile, your counter staff person, was EXCELLENT. He really listened to our needs and concerns and did everything he could to make renting from Sixt a great experience! Service like this will really make us consider renting from Sixt again in the future.
Cons: The cost of the car was slightly high, and the insurance coverage options were very very expensive. I know that you as a company don't control the insurers, but it would be great to have more affordable options.
review from
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7,6
Pros: Good price.
Cons: Inconsistent information. Rented for 30 days - not aware after the reservation was made that Sixt rents in 28 day increments. One agent told us the car would have to be brought in at the end of 28 days another assured us this was not necessary. (an online form took care of the transition) At the end of the trip, Sixt sent an invoice that included a $300 one way rental fee - not on the original itemized bill - the charge was dropped after being questioned. Sixt requested an oil change be arranged by this customer. An exchange of vehicles at any of their locations was offered - they have none in the state of Oregon - we were half way through our trip in Bend, OR. - This customer had the oil changed, and was given a discount on the price. This was a one way rental picked up in Seattle WA and scheduled to be returned at the airport in San Jose CA. We drove the car under 2000 miles (there was a 2100+m limit, $0.50 per mile beyond that). A rental car company asking a customer to stop for an oil change? We were compensated but lost half a day of our vacation. Can't remember a car rental with a milage limitation. The price was good - I could say we were compensated for our trouble but this seems an unorthodox way to operate - producing unnecessary headaches along the way.
review from
-
4,0
Pros: I searched for SeaTac airport car rental. What came up I found out was a downtown location reservation. Agent at airport said she couldn’t do more than rent me a car for $60+ more and couldn’t assist in cancelling the downtown reservation. I spent numerous calls trying to avoid the billing for the reserved car and still haven’t resolved the issue.
Cons: Go with more reliable brands when searching for car rentals and a company who has customer service personal that you can actually speak with - not just an email address and communication only thru emails with resolutions that can take days to resolve issues with no assurances.
review from
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4,0
Pros: Nothing. Poor choice on our part.
Cons: WE were promised a Ford Mustang Convertible, received a Chevy Traverse instead. Were supposed to receive satellite radio.
review from
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4,4
Cons: I was over charged by one day. Polite people at the desk but said they agree but only customer service can help. They can only add compliant in the system
review from
-
2,0
Pros: Nothing. Arrived a 4:00 pm for a noon pickup. They was no car and I was told it would be at least an hour before there would be a car. I was told, according to the contract I was supposed to call and let them know I was going to be late. Terrible experience. Hopefully I will get refund
Cons: They could have had a car. Took light rail to SeaTac and rented a car there, which is what I should have done in the first place.
review from
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Where can I find Sixt hire cars in Seattle?
3150 South 160th Street, Sixt car hire
Address
3150 South 160th StreetHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 206 454 8255FAQs about hiring a car from Sixt in Seattle
How many car hire locations does Sixt have in Seattle?
Sixt has 3 car hire locations in Seattle. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: Seattle/Tacoma Intl airport (SEA)?
Yes
Does Sixt offer shuttle or airport pick-up services from Seattle/Tacoma Intl airport (SEA)?
Yes
