Excellent
10,0
Pros:
Nice rooms, good service, great bar mixologist, Princess. we loved her special drinks & her version of old faithfuls. Breakfast service quick & varied.
Cons:
Cannot think of anything.
Excellent
10,0
Pros:
Close to airport.
Good
7,0
Pros:
Chatting with other guests at the bar. Free parking
Cons:
Breakfast
Good
7,0
Pros:
Nice staff
Cons:
The bed was very uncomfortable and room had a stale mildew smell
Excellent
8,0
Pros:
Clean, good use of space, strong wifi, easy access
Cons:
Train noise after midnight
Excellent
9,0
Pros:
Great bed and wifi, efficient room layout, Helpful staff.
Cons:
Slight road/train noise.
Excellent
8,0
Pros:
Front Office Manager Ben exemplifies the best of Aloft staffing. Excellent reponse and accommodating. If airport shuttle van is not operating when you need it - Aloft will pay for airport pick you up or drop off in an Uber. Excellent airport location and as well central to everything in Phoenix.
Good
6,0
Pros:
Prime Location
Cons:
The noise level, running jumping was heard all night
Excellent
10,0
Pros:
Works really well as an airport hotel. Decent sound proofing and good design/layout in the rooms. Nice and clean. We enjoyed our breakfast bowls too. Very pleasant staff also.
Cons:
Nothing really other than the absence of a good restaurant nearby.
Excellent
10,0
Pros:
It was easy from the airport terminal to take the Light Rail / Sky Train to the 44th Street East stop and walk 4 minutes to Aloft. Also, you can walk in 4 minutes to Ruby Tuesdays. They have a great salad bar, and good variety of main dishes.
Cons:
The windows are not soundproof, so you hear all the traffic. But it's still good value. The beds are comfortable: not too soft, and not hard.
Excellent
8,5
Pros:
There hotel was very convenient, very clean, the bed was very comfortable, the shower was decent, and overall our experience was very positive.
Cons:
The breakfast experience was awful. The breakfast room was unbelievably confusing. There were paid groceries interspersed with maybe-free stale bagels with cheap-diner packaged condiments, horribly awful coffee with cheap-diner packaged cream, interrupted by a window selling tiny fancy food cartons. I have never been so confused for a hotel breakfast, and although we choked down a piece of bread and took some really bad coffee to throw away at the parking garage, the breakfast experience seriously marred an otherwise great experience.
Excellent
10,0
Pros:
Stayed at Alofts in PHX and Tampa, always consistent and a good value.
Good
7,4
Pros:
Room is nicely appointed, ours needed a little maintenance TLC on the shower door. Water pressure also a little low.
Cons:
Convenience store appears to be congregation site for homeless etc. and I would not go there at night.
Excellent
9,4
Pros:
Very upbeat place to stay. Colorful and uplifting! Rooms are very spacious and the beds are big and cozy. Staff was very friendly!!! Me and my husband will be staying here again!!!
Excellent
10,0
Pros:
staff is super, price is great. I love that they encourage people to go green and not have their sheets washed daily - they give $ back for every day you don't get clean towels and bedding. I highly recommend Aloft
Excellent
9,7
Pros:
The staff was very friendly and accommodating. Loved that they had a shuttle to and from the airport. We ate at the Ruby Tuesday's right by it and had a great time with some of the locals. Aloft is close to the light rail, which was very convenient for us since we were going to the Diamondbacks game in downtown Phoenix. Would definitely stay here again. The price was also great!
Cons:
The only complaint that we had was that there was some construction going on that started at 530 am, which woke us up way earlier than needed.
Excellent
10,0
Pros:
fun atmosphere, really good pool
Cons:
I wish they had a hottub
Good
7,1
Pros:
Convenient to airport.
Cons:
Kinda like a cheesy Vegas hotel. Unorganized staff.
Good
7,7
Pros:
Clean, comfortable.
Cons:
Planes, trains and automobiles. Heard them all, all night long.
Excellent
10,0
Pros:
Very close to airport, stylish rooms, friendly and helpful staff.
Cons:
Close to airport and tramline, meaning constant background noise. Hallway and adjacent rooms also conducted lots of noise.
Mediocre
2,2
Pros:
I didn't contract any disease
Cons:
Rundown dingy with homeless people and prostitutes hanging around. Very noisy. Towels, when you could get them, were dirty gray and Iike sandpaper
Excellent
8,2
Pros:
My young daughter liked the modern decor. She is averse to older looking bathrooms but liked the modern bathroom style (both public and room restrooms). The place was clean for the price we got. Would consider other places in the < $100 category.
Cons:
Wish there was a complementary breakfast included but there was options nearby in the area.
Mediocre
3,0
Pros:
Nothing
Cons:
The front desk staff we were very rude. They insisted that the room was not paid for even though I showed them proof that I prepaid. As a result of the lack of customer service, I did not check in to the hotel I will never book at another Aloft property nor would I recommend this hotel to anyone else.