Book Payless hire cars in San Antonio

San Antonio, TX, United States
Dec 16 — Dec 23
Same drop-off
San Antonio, TX, United States
Thu 16/12
Noon
Thu 23/12
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in San Antonio

Overall rating7.3 GoodBased on 93 reviews
Cleanliness
7.5
Comfort
7.6
Overall
7.1
Pick-up/Drop-off
7.1
Value for money
7.3

Recent reviews

Traveller rating
16
9
8
11
0
Find reviews that mention:
2.8
Please rent from someone else, anyone else.Pros:They had a car to rent.Cons:They did not give me the car type I reserved. They only had ones that guzzle more gas. The instructions on the reservation were incorrect. It said to take the shuttle to the off-site rental area. There is none. The airport info people said that was discontinued years ago. After finding the tiny Payless counter, no one was there. Waited for a while, no one showed up, then called customer service. After being bounced around on their robot system, I spoke to a person. They said they would alert the manager. Back to the counter. Finally someone from Avis came over. Was told Avis bought them a year ago, but they didn't tell people, and there was no sign. I was given a pickup truck, and poor directions to find it. After hunting all over, found the few stalls for Payless in the vast sea of Avis lots. Upon starting up, saw that the gas was less then 1/16th tank. Food crumbs everywhere inside the cab. While driving, trying to start forward up a slight incline on wet road, the rear wheels spun with no traction. After gently coaxing it to get moving, it finally drove on. Was in fear for my life most of the time in this truck due to the cheap tires they used. I credit the power of prayer to Almighty God that I'm still alive to rent again ... not from Payless.Reviewed Oct 22 2018
review fromkayak
6.8
It’s was okay.Pros:CheapCons:Hard to enter and exit. Directions aren’t clear. And the lady that helped me was rude and I felt like I was bothering her. She didn’t ask me if I wanted to prepay for my fuel (which I always do when I rent a car) she handed me the receipt and I asked about when can I prepay for the fuel and then she tells me with an attitude “you wanted to prepay for the fuel?” And in my mind was two things. One - you would of known if you asked (do your job) and two I had no time to tell her bc she just did the transaction with very few words. Just a terrible customer experience. The car was clean and fine though.Reviewed Jan 29 2018
review fromkayak
6.8
Hidden charges. Price is a lie.Pros:The vehicle was great.Cons:My quote was almost $100 cheaper than what was actually charged. I questioned the amount before I signed and was assured that the escalated amount was for incidentals and would change after I returned the vehicle. I was charged the higher price. I reached out to their customer service and opened a ticket which I received an email a matter of minutes later saying my ticket was closed and resolved. Stating the charges were correct. I called for further follow up and was told that I signed so I had to pay. It’s a bait scam.Reviewed Nov 21 2017
review fromkayak
9.6
Pros:The entire process was easy and efficient.Cons:Nothing reallyReviewed Apr 28 2019
review fromkayak
2.0
DisappointedPros:Not muchCons:First, they had nothing available but trucks and a corolla. I can’t drive a truck. The Corollas key clicker didn’t work, the car was old very dented.Reviewed Jul 1 2018
review fromkayak
10.0
Pros:Everything was perfectCons:I returned it with a bit more gas than I left with as it was NOT FULL, it was just below the FULL mark when I picked it up. It should have been TOPPED OFF.Reviewed Jan 29 2018
review fromkayak
8.0
Great car, not great service.Pros:Kind of car that I got for the money spent was brilliant.Cons:Car was dirty on outside when I picked it up. Asked for it to be cleaned before I took it. They rinsed it off, didn't dry it, and I had hard water spots all over the black paint and windows.Reviewed Nov 23 2015
review fromkayak
6.0
Computer miscalculated amount. Cost more when I gPros:Staff was helpfulCons:Computer transposed my name...Reviewed Nov 2 2016
review fromkayak
10.0
Pros:Professional, courteous staff. Great car.Reviewed Feb 14 2017
review fromkayak
10.0
Excellent service, friendly staffPros:Very friendly staff. Excellent service. Best price. Quick and easy to get the car. Fast easy return. Overall great experience. I will use Payless again!Reviewed Oct 16 2018
review fromkayak
5.2
Pros:Drop off was easy. Car was clean.Cons:Pickup was a huge pain. Avis employees handled all of their line before even speaking to us...over 20 min before anyone even acknowledged us in the Payless line.Reviewed Feb 12 2018
review fromkayak
6.0
GasCons:When I picked up the car the representative told me they refill gas at the local rate of around with dollars per gallon. When I arrived to drop off they told me it was 9 dollars. I will never use Payless again if this is not reconciled.Reviewed Aug 8 2016
review fromkayak

Where can I find Payless hire cars in San Antonio?

9559 Airport Blvd, Payless car hires

Address

9559 Airport Blvd

Hours

Monday07:30 - 23:59
Tuesday07:30 - 23:59
Wednesday07:30 - 23:59
Thursday07:30 - 23:59
Friday07:30 - 23:59
Saturday07:30 - 23:59
Sunday07:30 - 23:59

Phone

+1 210 822 2863

Good to know

Most popular location

9559 Airport Blvd

FAQs about hiring a car from Payless in San Antonio