Book Hertz hire cars in San Antonio

San Antonio, TX, United States
Oct 27 — Nov 3
San Antonio, TX, United States
Wed 27/10
Noon
Wed 3/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in San Antonio

Overall rating6.8 GoodBased on 339 reviews
Cleanliness
7.1
Comfort
7.0
Overall
6.7
Pick-up/Drop-off
6.3
Value for money
6.6

Recent reviews

Traveller rating
74
35
28
67
0
Find reviews that mention:
2.0
Cons:Pick was scheduled on Kayak after the Hertz office was closed. Scheduled for 5 pm pick up, office was closed early and gone by 5 pm. Was posted as closure at 6 pm. Difficult to cancel with Kayak.Reviewed Feb 11 2021
review fromkayak
10.0
Pros:Staff friendly and easy to work with.Reviewed Feb 9 2021
review fromkayak
3.6
Hassle at pick up and lots of extra feesCons:The rentals wasn't at the airport, I had to Uber to the location since Hertz wouldn't provide a transfer ($25). Then the rental checkout took 30 min ( there wasn't anyone else there). Then they let me know that if I wanted to drop off the rental at the airport it would be another $15. And finally even though I prepaid I still owed another $20 in taxes and fees. I ended up paying more in fees and taxes than I did the prepay amount, and then the Uber on top of that. I won't use Hertz or Kayak again. It's worth the extra money up front to get the whole story before I make the trip.Reviewed May 30 2017
review fromkayak
2.0
Hertz sucksPros:Nothing :(Cons:I called to move my reservation to the next day because we did not make it on the flight, the lady told me I had to cancel my reservation and she would rebook it for and additional 320.00, plus the 252.00 that my original reservation was for. I went on line to book another vehicle after she canceled my initial reservation (she told me that was the policy) So when I arrived the next day to pick up a car from hertz (not my choice, but they were the cheapest for a car) they gentleman told me at the counter that what she did was wrong, but he could not refund my money or give me what I initially booked, he said I should have called the local number (which I did) and I explained that I did and the customer service person said that was my only option.Reviewed Feb 18 2018
review fromkayak
10.0
Pros:Super friendly staff. Easy pick up and drop off. I was in and out in 10 minutes.Cons:There is nothing I would change.Reviewed Dec 15 2020
review fromkayak
2.0
Cons:Terms and conditionsReviewed Aug 7 2020
review fromkayak
2.0
Pros:They did not have any carsCons:If they had. A car to rentReviewed Mar 7 2021
review fromkayak
8.8
Pros:YesReviewed Oct 6 2020
review fromkayak
9.6
Pros:ValueCons:24 hour key drop off.Reviewed Nov 10 2020
review fromkayak
2.0
Pros:Absolutely NOTHING. In my Lyft, 2 minutes away from picking up the rental, someone from Hertz calls and tells me they cannot accommodate me because they have no vehicles to rent. What was I to do? I'm in another city and have already paid for a 20 min Lyft to this location and have not made any other accomodations because why would I? I had a reservation!!!! I was absolutely furious and was left scrambling and the Hertz guy could care less and was less than helpful. He had a "that's your problem, not mine" type of attitude as if I had done something wrong. I had the Lyft driver drive me to the airport and the whole ride back I was searching the internet high and low. Not only did the Hertz respresentative tell me he had no vehicles, but all the booking websites we're STILL allowing me to book through them. It wasn't until I was back at the airport where I found the most understanding and nicest representative through Enterprise. He not only put me in a rental but felt so bad that he dropped the daily rate to what I would've paid with the other guys. Thank you ENTERPRISE!Cons:He could've contacted other locations and provided a solution, not just left me with problems.Reviewed Jun 14 2020
review fromkayak
3.2
Not dependablePros:Ready? First, the original hertz I placed my reservation through refused to pick up/drop me off because there was another location 1 mile closer. Second, the customer service rep deleted my original reservation for one at the 1mile closer location but failed to tell me I'd be forced to pay for another day because THIS location does not accept returns on holidays. It was too late to get my previous rate at the other location so I was screwed. Third, the 1mile closer location doesn't answer their phone despite me calling multiple times on multiple days so I had to call their customer service line AGAIN! Fourth, customer service weren't able to do anything except tell me they couldn't reach the location and supposedly send an email to the manager requesting my pick up with all of my personal info. Fifth, they didn't pick me up! Sixth, the rep on the phone, once I finally got someone, from 1mile closer location wouldn't listen to what I had to say, argued with me, spoke over me, kept giving excuses to the point where I had to repeat "stop talking give, me your manager" non-stop for a good 20seconds for the kid to get the hint. Luckily I recorded the convo! Seventh, they did not assist me with transferring the carseat from the pickup car to my rental when they should be used the same car and if they had picked me up an hour and a half earlier if Would be just myself in the car, no kids. Oh did I mention I was picked up, FINALLY, 1.5 hours after the scheduled time? I'll count that as the 8th failure/problem. What a nightmare!Cons:Ready? First, the original hertz I placed my reservation through refused to pick up/drop me off because there was another location 1 mile closer. Second, the customer service rep deleted my original reservation for one at the 1mile closer location but failed to tell me I'd be forced to pay for another day because THIS location does not accept returns on holidays. It was too late to get my previous rate at the other location so I was screwed. Third, the 1mile closer location doesn't answer their phone despite me calling multiple times on multiple days so I had to call their customer service line AGAIN! Fourth, customer service weren't able to do anything except tell me they couldn't reach the location and supposedly send an email to the manager requesting my pick up with all of my personal info. Fifth, they didn't pick me up! Sixth, the rep on the phone, once I finally got someone, from 1mile closer location wouldn't listen to what I had to say, argued with me, spoke over me, kept giving excuses to the point where I had to repeat "stop talking give, me your manager" non-stop for a good 20seconds for the kid to get the hint. Luckily I recorded the convo! Seventh, they did not assist me with transferring the carseat from the pickup car to my rental when they should be used the same car and if they had picked me up an hour and a half earlier if Would be just myself in the car, no kids. Oh did I mention I was picked up, FINALLY, 1.5 hours after the scheduled time? I'll count that as the 8th failure/problem. What a nightmare!Reviewed May 30 2017
review fromkayak
6.0
DeceivingPros:When I finally had to pay a cab to take us to the other Hertz location, They were very nice and helpful.Cons:When I landed in San Antonio and went to pick my car up at the Airport, the Hertz counter informed me that the airport was the wrong location. I booked the car and chose the airport location, not realizing that Kayak had redirected my pick up spot to 5-6 miles away from the airport. When I went into Hertz they informed me that it was the wrong location and offered ABSOLUTELY NO HELP to get us to the correct Hertz location. They were extremely rude and completely gave us the brush off. I will never rent another Hertz vehicle again.Reviewed Jun 30 2017
review fromkayak

Where can I find Hertz hire cars in San Antonio?

12836 San Pedro Avenue, Hertz car hires

Address

12836 San Pedro Avenue

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 210 403 2779

Address

5714 Loop 410 West,suite 400

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 210 523 8850

Address

9207 San Pedro

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 210 541 0868

Address

9559 Airport Blvd

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 210 714 9927

Address

101 Bowie

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

Phone

+1 210 225 3676

Address

5886 Dezavala Road

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 210 558 7639

Address

1335 Ne Loop 410

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 210 650 3156

Address

602 Military Dr

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 210 928 0024

Address

10219 Culebra Road

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 210 520 0451

Good to know

Most popular location

602 Military Dr

Most popular car type

Full-size

Top tips for hiring a car from Hertz in San Antonio

  • Full-size car hires from Hertz in San Antonio are around -11% cheaper than other car types, on average

FAQs about hiring a car from Hertz in San Antonio

  • Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Hertz in San Antonio.

  • Hertz has 9 car hire locations in San Antonio. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes