Guest reviews
Overall rating
8,7
Excellent
Based on 352 reviews
Cleanliness
8,8
Comfort
8,8
Pick-up/Drop-off
8,6
Value for money
8,6
Pros
"Staff was friendly and nice"
(in 3250 reviews)
"Shuttle was quick and easy."
(in 627 reviews)
"Very clean and great car."
(in 5466 reviews)
Cons
"There was no car available."
(in 2389 reviews)
"Car was dirty and worn."
(in 2341 reviews)
"Car was dirty and worn."
(in 2339 reviews)
Recent reviews
Traveller rating
117
17
11
5
11
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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9,2
Pros: The location was still open since my flight arrived late.
Cons: The car appeared clean upon first glance but something had been spilled in the car and there were biting gnats as a result.
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10,0
Cons: Excellent Service
review from
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10,0
Pros: Everyone was super friendly. They didn’t try to up sell me, and had a big selection of cars. Will rent with Alamo next time I’m in San Antonio.
review from
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10,0
Cons: Loved the car and service was great so I give them 10 stars
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10,0
Cons: Everything was perfect. Thank you.
review from
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5,2
Cons: Staff ignored Kayak rate and tried to bill me and additional $100. It wasn't until I almost got the car that they corrected it. Took an additional 20 minutes to do so.
review from
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10,0
Pros: Staff was great fir both pick up and drop off
Cons: Pick the type of engine you are selecting. I had a 4 cylinder and was not enough power
review from
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10,0
Pros: Staff was very helpful and attentive.
Cons: Nothing. Service was excellent! Was even given a choice of the "type" of vehicles available on the lot.
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10,0
Cons: Nothing, the service was great and we got an awesome vehicle!
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10,0
Pros: Staff is always friendly and quick.... they make it a.i easy to get in and out
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2,0
Pros: I never got the car, I was told they did not have any despite me confirming. This delayed my trip by an entire day.
Cons: Same as above,
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10,0
Pros: Staff was very helpful and I appreciated having someone available to sign the car out prior to leaving and get my receipt on return.
review from
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