Guest reviews
Overall rating
8,7
Excellent
Based on 6 732 reviews
Cleanliness
8,9
Comfort
8,8
Pickup/dropoff
8,7
Value for money
8,6
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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7,2
Pros: Drop off was super easy, but this could also be more reflective of the San Antonio airport than Alamo.
Cons: Alamo is owned by Enterprise. They have a terrible policy of requiring a major Credit Card for anything at or above full size SUV.
review from
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10,0
Cons: I have rented from a lot of different companies. Some good, some bad. Alamo has never disappointed. The staff is friendly, quick and efficient. The choices are plentiful and an arrangement of styles. Will always do it again.
review from
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3,6
Cons: To start charge the client the price advertised, do not hide all the extra fees.
review from
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10,0
Pros: pickup and drop off was very quick and ez
Cons: the van was not available the day i needed to start. so have more of the popular cars
review from
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9,6
Pros: Drop off/pickup staff were beyond amazing.
Cons: Very back seats in the van had some sticky residue from juice or something, was an easy clean up, but expected it to be clean when I picked the vehicle up. Not a deal breaker, still worthy of 5 stars.
review from
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10,0
Pros: The staff, from the rental counter to drop off were all very friendly, quick and the ease from the start to finish was great. The value of the vehicle I rented was outstanding, I was really in awe of the price for the truck I rented.
Cons: Nothing, it was all and all and awesome experience.
review from
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10,0
Pros: Everything!
Cons: Nothing!
review from
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10,0
Pros: Didn't have the exact car I wanted and immediately upgraded me without playing games.
Cons: They have a self-serve kiosk for customers with existing reservations. The kiosk was great for me, but it took the couple in front of me forever to use it. If you aren't tech savvy don't use the self serve kiosk.
review from
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3,6
Pros: The car was very new clean and great.
Cons: No humans in rental area and no car available after paying at kiosk. Was a 20 minute wait until I spoke to someone that said they were washing the car.
review from
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10,0
Pros: The staff was very helpful and were there to greet us at both the start and end of the rental.
Cons: Perhaps providing maps of San Antonio to assist travelers who want to sightsee.
review from
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9,6
Pros: The woman at the counter was extremely friendly! This was a great welcome to San Antonio.
Cons: The car did not appear to have been vacuumed.
review from
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10,0
Pros: The attendant helped us out when he realized the vehicle would not be able to accommodate what we needed.
review from
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10,0
Cons: I have rented from a lot of different companies. Some good, some bad. Alamo has never disappointed. The staff is friendly, quick and efficient. The choices are plentiful and an arrangement of styles. Will always do it again.
review from
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10,0
Pros: pickup and drop off was very quick and ez
Cons: the van was not available the day i needed to start. so have more of the popular cars
review from
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9,6
Pros: Drop off/pickup staff were beyond amazing.
Cons: Very back seats in the van had some sticky residue from juice or something, was an easy clean up, but expected it to be clean when I picked the vehicle up. Not a deal breaker, still worthy of 5 stars.
review from
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10,0
Pros: The staff, from the rental counter to drop off were all very friendly, quick and the ease from the start to finish was great. The value of the vehicle I rented was outstanding, I was really in awe of the price for the truck I rented.
Cons: Nothing, it was all and all and awesome experience.
review from
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10,0
Pros: Everything!
Cons: Nothing!
review from
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10,0
Pros: Didn't have the exact car I wanted and immediately upgraded me without playing games.
Cons: They have a self-serve kiosk for customers with existing reservations. The kiosk was great for me, but it took the couple in front of me forever to use it. If you aren't tech savvy don't use the self serve kiosk.
review from
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10,0
Pros: The staff was very helpful and were there to greet us at both the start and end of the rental.
Cons: Perhaps providing maps of San Antonio to assist travelers who want to sightsee.
review from
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9,6
Pros: The woman at the counter was extremely friendly! This was a great welcome to San Antonio.
Cons: The car did not appear to have been vacuumed.
review from
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10,0
Pros: The attendant helped us out when he realized the vehicle would not be able to accommodate what we needed.
review from
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3,6
Cons: To start charge the client the price advertised, do not hide all the extra fees.
review from
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3,6
Pros: The car was very new clean and great.
Cons: No humans in rental area and no car available after paying at kiosk. Was a 20 minute wait until I spoke to someone that said they were washing the car.
review from
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Where can I find Alamo hire cars in San Antonio?
9559 Airport Blvd, Alamo car hire
Address
9559 Airport BlvdPhone
+1 210 640 4939FAQs about hiring a car from Alamo in San Antonio
How many car hire locations does Alamo have in San Antonio?
Alamo has 1 car hire location in San Antonio. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: San Antonio Airport (SAT)?
Yes
Does Alamo offer shuttle or airport pick-up services from San Antonio Airport (SAT)?
Yes