Book Payless hire cars in Saint Paul

Saint Paul, MN, United States
Oct 2 — Oct 9
Saint Paul, MN, United States
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Saint Paul

Overall rating6.8 GoodBased on 36 reviews
Cleanliness
7.3
Comfort
7.1
Overall
6.5
Pick-up/Drop-off
6.5
Value for money
6.8

Recent reviews

Traveller rating
11
1
4
5
0
Find reviews that mention:
8.0
Pros:nothing in particularCons:nothing in particularReviewed Aug 14 2020
review fromkayak
2.0
Cons:I got a letter 3 weeks after the return that claimed I smoked in the car and there was excessive smoke smell. I did not smoke, never have smoked in my life. They are charging me $450 and I have petitioned their customer service multiple times. They keep escalating it to another bureaucratic level of the business to hand off the problem to the next customer service representative. I will be reporting them to the Better Business Bureau and I will be filing a consumer fraud report to the Attorney General's Office of Illinois. This company has absolutely committed fraud and is trying to find a way to book extra revenue. I will never do business with the Avis Budget group (the company that owns Payless) ever again.Reviewed Mar 5 2021
review fromkayak
7.6
Pros:Staff was friendly and professional at both pick-up and drop-offCons:At pick-up they switched to a different vehicle which was an "upgrade" to a mid-sized SUV for the same price. Appreciated that, but once I left MSP I realized that the vehicle had not been washed or re-filled with gas, and so the Fuel light went on almost immediately (36 miles left). So I had to immediately gas up. The net of this was that I returned the vehicle with 150 miles left, and therefore bought more gas than I actually used. I documented the issue on the day of pickup and took a photo of my gas purchase...so at least I didn't get hit with a fuel surcharge. But it would have been better for things to have been done right from the start.Reviewed Jun 16 2020
review fromkayak
4.0
Cons:EverythingReviewed Jun 18 2021
review fromkayak
9.2
Pros:Staff was friendly, especially the drop-off staff. Car was clean and operated well.Cons:Pickup process was a bit slow. The counter guy didn't actually call for the car until I arrived at the counter. It obviously wasn't ready when I got there.Reviewed Mar 17 2020
review fromkayak
9.6
Pros:Very friendly, very helpful.Cons:A bit of a drive from the airport.Reviewed Mar 29 2016
review fromkayak
8.4
Pros:Easy service. They were very helpful and friendly.Cons:Couldn't figure out how to play my music on the car using a usb cable or Bluetooth. Probably the car itself I just wasn't familiar with.Reviewed Apr 25 2016
review fromkayak
2.0
Pros:Horrible service. Will never use Payless again.Cons:Waited over 2 hours to pickup car. Totally understaffed with Budget, Avis, and Payless all using one desk agent. After long ordeal we cancelled our reservation with Payless and rented through Sixt. Sixty matched the price and had great customer service.Reviewed Aug 6 2019
review fromkayak
6.4
Very old rentalPros:Pickup and drop off were very simple and quickCons:The car was way too old. Break pads were worn, nearly 50K miles, and no modern technology in the rental.Reviewed Mar 5 2016
review fromkayak
7.2
Thought we were signing an agreement to be charged 1 day and hourly afPros:Car ran well, no flats, clean.Cons:Pay rate was high. We had no choice but to drive two days to Denver after the flight was cancelled and no other flights available. We’re two seniors on a limited budget and thought the guy changed the contract to read 1 day plus hourly. We had the car 29 hours and were charged for 48 hours.Reviewed Aug 14 2018
review fromkayak
7.2
Car was great. Service was fine, but extremely slow.Pros:Nice car. No issues.Cons:The wait was 45 mins at the airport. By FAR the longest line. In fact, a few other companies had no line. Only one guy working - and not all that hard. Also, poor flexibility to contract. I brought the car back more than a full day early with no option for a partial refund...Reviewed Jul 9 2018
review fromkayak
8.8
Kind staff at MSP.Pros:Affordable, clean car. Kind, helpful staff.Cons:Difficult to find drop-off. Address not in GPS.Reviewed Apr 12 2016
review fromkayak

Where can I find Payless hire cars in Saint Paul?

4650 Glumack Drive, Payless car hires

Address

4650 Glumack Drive

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 612 866 4918

Good to know

Most popular location

4650 Glumack Drive

Most popular car type

Full-size

FAQs about hiring a car from Payless in Saint Paul

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Payless in Saint Paul.

  • Payless has 1 car hire location in Saint Paul. Take a look at our Payless hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes