Book Hertz hire cars in Saint Paul

Saint Paul, MN, United States
Sep 27 — Oct 4
Saint Paul, MN, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Saint Paul

Overall rating6.6 GoodBased on 45 reviews
Cleanliness
6.9
Comfort
6.8
Overall
6.3
Pick-up/Drop-off
6.6
Value for money
6.7

Recent reviews

Traveller rating
11
6
2
5
0
Find reviews that mention:
2.4
Pros:Nothing the place was close on SaturdayCons:To open Saturday s I lost my rental !! Because they wouldn’t open on SaturdayReviewed Aug 24 2020
review fromkayak
10.0
Pros:Fast and easy.Reviewed Sep 27 2020
review fromkayak
4.8
Pros:Staff was great both pick up an returnCons:The car was worn and didn’t start wellReviewed Nov 17 2020
review fromkayak
5.2
Won't go to St Paul Hertz againPros:The car ran fine, got decent mileage per gallon, despite its size. The rate I was quoted through Kayak was a good rate.Cons:Dishonest service at Hertz's St Paul, MN Union Station. 1. When I showed up at 4:30 to see if the car was available, I was knew it might not be ready until 6:00 as that was the time on the reservation. It was ready and waiting and I was charged for 2 extra hours (2/3 the rate for a whole day), for taking it early. Okay, that would have been acceptable ONLY IF the "Manager Associate" had informed me I was going to be charged for it and how much; instead, he hid that charge by not mentioning it and lumping it in with the prepaid fuel cost. I saw that right after I left and called to talk about it. 2. The person who answered my call said the "Manager Associate" was out and no one knew when he'd be back, but she would get him the message and have him "look into it". Never heard back. 3. I declined the extra charge for insurance because I had my own, and "Manager Associate" accepted, but then assured me that whatever I had wouldn't cover the whole cost of the car. Didn't ask what kind of coverage I had, just tried for the scare. 4. As often happens, the class of vehicle I reserved was not available. When I found out that I was not getting the class of vehicle that I requested was as the "Manager Associate" walked me through the parking lot to the vehicle. Not when I checked in, not as we were completing the paperwork. He didn't seem distracted or busy or rushed, he seemed to have calculated when he could deliver that news with the least chance of hearing a complaint. I get it, man, you want to get out of the office at the end of the day, but do your job. Recognize that your job isn't a hustle, too. Be up-front.Reviewed May 18 2018
review fromkayak
2.0
Terrible car rental companyCons:We reserved our car for 8 days and paid for it all online, and upon arrival the person behind the counter told us to keep our reservation for the number of days we paid for would be an additional $60. When we refused, we were told we would have to bring the car back a day early, which created huge problems getting a ride back to the airport. When we returned the car, we were told we still owed an additional $40. We will absolutely never use Hertz again as a car rental company, and will make sure nobody we know has the displeasure of using them either.Reviewed Sep 21 2017
review fromkayak
2.8
Pros:Staff was friendly and helpful, especially at drop-off.Cons:My car was booked to be picked up from the downtown St. Paul location, not from the MSP airport where I needed to pick it up from. I paid extra for airport fees, which is fine, but I would have preferred to know those fees would be charged up front, rather than feel like this information was withheld or that I was tricked. I own my mistake, but ask that you please make the location more obvious when bookings are made. At least 2 friends have had this experience when booking with a 3rd party like Kayak.Reviewed Oct 19 2020
review fromkayak
2.0
Cons:Kayak somehow changed the dates and Hertz charged a fee greater than I paid to refund. I will never use either.Reviewed Oct 26 2020
review fromkayak
9.2
Pros:Friendly staff.Cons:Van was nice (Grand Caravan); Pacifica would have been awesome!Reviewed Oct 31 2020
review fromkayak
10.0
Pros:Loved the easy drop-offReviewed Sep 23 2020
review fromkayak
10.0
Great Car. Crappy Experience After.Pros:Friendly service at pick-up Great carCons:Was billed twice. I prepaid for the vehicle, and upon returning the vehicle an employee charged me again. It's been two weeks and I have yet to receive my refund. The follow-up and the process is lengthy and frustrating, and when I called customer service they had no knowledge of the location's submission for the refund, which I was told I had to call the location myself and find out what was going on. Very poor process and I'm unimpressed with being told I would receive a refund within 5-7 days, and when I called to follow up I received no answers. This was an overcharge of $200+. Very disappointing.Reviewed Sep 1 2017
review fromkayak
2.0
Cons:I was charged an extra $107.00 for something. I still have no idea what it was for and the receipt, which was emailed to me, does not disclose the reason for the charge. I will have to contact Hertz for an explanation. It might have been done in error but it did not apply to any extra that I agreed to pay. I am very disappointed and was quite surprised to see the amount on the emailed receipt.Reviewed Mar 24 2021
review fromkayak
8.0
Pros:Staff was friendly and helpful. Pick up process was fast and pretty easy.Cons:Sensor issue with passenger seat so seat belt alarm kept going off.Reviewed Apr 11 2021
review fromkayak

Where can I find Hertz hire cars in Saint Paul?

240 E.kellog Blvd Suite 90, Hertz car hires

Address

240 E.kellog Blvd Suite 90

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 651 228 7762

Good to know

Most popular location

240 E.kellog Blvd Suite 90

Most popular car type

Compact

Top tips for hiring a car from Hertz in Saint Paul

  • Compact car hires from Hertz in Saint Paul are around 19% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Saint Paul

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Saint Paul.

  • Hertz has 1 car hire location in Saint Paul. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes