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10.0
The counter was closed when we got in. We had to ask the National rental folks about the car. They were very friendly and helpful. Even though I had previously entered my payment info on line so I could avoid the counter, they needed it again. The car was had only a half tank of gas. They said that I did not have to fill it up when I returned it. Overall a good experience.Reviewed Sep 11 2023
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10.0
Great car, easy pickup and drop off.Reviewed Sep 5 2023
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8.0
Pre-filling forms to allow picking up the car without standing in line was great. The return was quick, though the agent could not find the rental agreement. What could have been better? The car had been washed just prior to picking it up, was quite wet, and as a result, I was unable to properly check for scratches and dents. Additionally, the gas tank was not full at the time of pickup - something I mentioned to the agent at the exit. No guidance was given as to whether I needed to return it at the same fuel level or return it full. I returned it full, but that meant overpaying for gas.Reviewed Sep 1 2023
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4.0
No one at the desk to pick up the car and very little instructions on how to do the pick up online.Reviewed Aug 31 2023
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10.0
The pickup and drop off was quick and flawless. The employees were extremely professional and courteous. However the ban could have been cleaned better.Reviewed Jul 20 2023
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10.0
Great desk staff. Megan and Peter were great at the return. Helped a lot!Reviewed Jul 9 2023
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10.0
Very friendly and professionalReviewed Jul 5 2023
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10.0
Thank youReviewed Apr 14 2023
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4.0
Front desk staff was rude and inattentive. Had to call manager who was actually more polite and helpful.Reviewed Mar 10 2023
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10.0
The staff could not have been any more friendly and helpful. We got exactly the car we needed for driving on snowy roads. Our car did great in the sub-zero temperatures we had during the week. The Return process was amazingly efficient and seamless. The layout of the return lanes was great. It took less than 10 minutes to return the car, get our bags checked into the Delta counter, and walk to the TSA Security Area. Will definitely rent from Alamo on next trip to Minneapolis.Reviewed Dec 28 2022
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8.0
Car had a check oil, stop driving light that came on. Can’t exactly see how Alamo could have helped that, but it Dodd interrupt our trip having to check it out.Reviewed Oct 16 2022
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10.0
Everything was perfectReviewed Oct 10 2022
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