Book Payless hire cars in Lihue

Lihue, Kaua'i, HI, United States
Sep 23 — Sep 30
Lihue, Kaua'i, HI, United States
Thu 23/9
Thu 30/9
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Lihue

Overall rating6.8 GoodBased on 48 reviews
Value for money

Recent reviews

Traveller rating
Find reviews that mention:
Cons:Impossible to get in touch with the office. No live customer service. No option online to extend the rental.Reviewed Dec 28 2019
review fromkayak
No wiper fluid and squeaky brakesCons:Down the road we noticed that the brakes were a bit noisy on this 30K+ mile vehicle. And there was no wiper fluid which was a contributing cause of a bird incident. Poor thing.Reviewed Apr 30 2016
review fromkayak
Long wait to rentPros:The person at the counter was friendlyCons:They were extremely short staffed, the lines were long and wait time was close to an hour. The same on return. The person at the return could not close and asked us to to inside to the counter where there was a huge wait.Reviewed Aug 7 2017
review fromkayak
GreatPros:It was very good. The people was polite. We had a small compact car and it was wonderful on gas.Reviewed Aug 5 2017
review fromkayak
Easy rentalPros:Quick pick-up and delivery by shuttle. Easy drop-off. Car equaled expectations.Reviewed Jan 28 2018
review fromkayak
Pros:They upgraded us to a van.Cons:It took a pretty long time for them to pick us up at the port.Reviewed Dec 21 2017
review fromkayak
GreatPros:Easy. Staff friendly and professionalCons:NothingReviewed Jul 19 2017
review fromkayak
Pros:Excellent staff, fast and easy drop off. Plus they dont charge extra for spouse drivers.Reviewed Apr 15 2019
review fromkayak
Pros:staff was great and drop off was so easy. loved it.Cons:car could off being cleaner on inside.Reviewed Jul 29 2019
review fromkayak
Sucked BIG time.Pros:Drop-off was a snap.Cons:Waited forever (1 hr) in line because only one computer worked for Payless. We got a far cheaper car than advertised when booking. Our car had a broken rubber piece hanging on the back left door seal that prevented the door from closing all the way, which prevented the remote lock from working. The wipers were also old and smeared the water across the windshield instead of wiped them, making it dangerous to drive in the rain by obstructing the view. I was staying an hour away so I asked for help prior to coming in and they were hard to get a hold of. I sent an email and 4 days later they just apologized and said thanks for the feedback instead of helping me get a replacement car. They have an "F" rating on BBB - I won't even bother making an inquiry. Don't go with Payless.Reviewed Jun 3 2017
review fromkayak
Terrible ServicePros:The car itself was fine.Cons:Getting the car at the airport took a very long time, due to a long line and not enough service reps. When the car was finally ready, the attendant asked me to wait out front for them to pull it up. Instead, they parked the car around the corner and left it there. After 20 minutes, I got tired of waiting out front and went back in to ask where the car was. The attendant rudely said they already told me it was "out front" and pointed around the corner. How does "wait for the car out front" translate to "go around the corner and look for it parked?" The attendant was also very pushy trying to sell me expensive damage coverage. When I declined she acted very annoyed, as if me declining unnecessary damage coverage had personally offended her. Worst rental experience I've had.Reviewed Apr 1 2018
review fromkayak
Cons:Located next to all the other rental places. My only complaint was that the Payless name was not listed anywhere on the airport car rental signs or on the shuttle bus.Reviewed May 9 2021
review fromkayak

Where can I find Payless hire cars in Lihue?

3285 Hoolimalima Place, Payless car hires


3285 Hoolimalima Place


Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00


+1 808 245 9395

Good to know

Most popular location

3285 Hoolimalima Place

Most popular car type


Top tips for hiring a car from Payless in Lihue

  • Full-size car hires from Payless in Lihue are around 50% cheaper than other car types, on average

FAQs about hiring a car from Payless in Lihue

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Payless in Lihue.

  • Payless has 1 car hire location in Lihue. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes