Book Enterprise Rent-A-Car hire cars in Lihue

Reviews for Enterprise Rent-A-Car in Lihue

Recent reviews

Traveller rating

Wonderful

13

Very Good

1

Good

2

Okay

2

Fair

0

Mediocre

0

Poor

1

6.0

Pros:Staff was wonderful. Car was clean and ready for pick up.Cons:Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.Reviewed Apr 21 2021

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10.0

Pros:We loved how smoothly and efficiently the check in and return went.Reviewed Feb 7 2020

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9.6

Cons:Car was a little hard to get into.Reviewed Jul 9 2019

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10.0

Pros:Check in staff rocked. Super easy drop off.Reviewed Jun 4 2019

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10.0

Pros:This Lihue location was fast, helpful and easy.Reviewed May 7 2019

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10.0

Pros:Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.Cons:nothing, everything worked out great. We had the car for a month and no problems at all.Reviewed Feb 11 2019

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8.0

Kauai VisitPros:Very nice staff at the airport location. They are really helpful. We drove a car with excellent gas mileage.Cons:N/AReviewed Feb 2 2018

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6.0

Pros:The second manager and staff at Lihue airport who eventually did help us and did all they could do to make it right for us.Cons:I received a call that rental location was not open when we would arrive. The offer was to have the car (plus 2 others I rented at the same time) at a different location nearer where we were staying available the next morning. I paid $120 in cab fees to get to our location, but the next morning went to the closer location and found it closed. No one at any number we could find for Enterprise knew anything about our situation other than to suggest that we go BACK to the airport location. (I then had a voice mail from the nearer location about picking up the vehicles but no one answered when I called back. I never heard from him or the manager who gave me his private cell number to call if there was a problem. I called. No response. Ever.) We returned to the airport location (Another $60 cab fare. Once there, I will say the manager on duty was very apologetic and accommodating and even reimbursed us the cab fare. He treated us very well and he is to be commended. But the disorganization cost us a half day of our Hawaiian vacation, time with my family I can't recover.Reviewed Jan 8 2018

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4.4

Didn't have luxury car i reserved, charged me the same for smaller carPros:The staff was nice. They are in Hawaii, how can you not be nice if that's where you are/live? Aloha. The staff ultimately tried to accommodate me for all the things i didn't like by not charging me an extra day for a delay in a return they caused, not charing me for some other things, so i felt ok after that, like they were reasonable and accommodating.Cons:Smaller car at the same price. That's a not a good deal. Also, said they'd swap out anytime and bring me a car, but then when i wanted to, oh sorry, it's too far unless you do it before 11am (which didn't work with our vacation plans). And every time i called either location for customer service, i'd get voice mail, even during business hours.Reviewed Aug 16 2017

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8.0

Didn't have what i reserved, but made accommodationsPros:What i liked is that the truck they gave me had plenty of space, was new and drove well.Cons:They didn't have the luxury car i reserved, and gave me a truck instead. Getting to/from the location was inconvenient from the airport (about a $10 cab ride for a mile and a half).Reviewed Aug 16 2017

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10.0

Pros:Everything I could have expected was met. There were no unexpected issues.Reviewed Aug 13 2017

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9.6

Great staff!!Pros:Allan and his people are amazing. No stress. I will rent here every time!Reviewed Aug 11 2017

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• What is the most popular car hire from Enterprise Rent-A-Car in Lihue?

  Compact (Buick Encore or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Lihue.

• How many car hire locations does Enterprise Rent-A-Car have in Lihue?

  Enterprise Rent-A-Car has 3 hire locations in Lihue. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Lihue airport (LIH)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes