Pros: Easy check-in
Cons: Car I reserved was not available. Was given a car in a lower category, and told I needed to contact Kayak to get a refund on the difference. Why couldn't they just refund me on the spot? And why wasn't a car I reserved available?
Pros: Nothing, they had no cars available for myself and other customers that showed up after me
Cons: Have giving me a heads up that there was not going to be a car available for my needs.
Pros: The woman who helped me check out my car first was very sweet.
Cons: The cars were all extremely dirty. I even had to change cars twice because they had a strange animal pee smell and hair everywhere. Idk why these were considered to be good to rent out? Then I take a car and half way to my very short destination the car says to change the oil!! It started shaking. I was worried so I rented another while at my vacation spot. Was sad but whatever I guess. Just won’t be using the avis/Payless/budget rentals again..
Pros: The staff person that assisted me was friendly and helpful. Great value. The drop off couldn't have been easier, a staff member was right there to receive the car and keys when I pulled in and the drop off is right at the Fresno/Yosemite airport.
Pros: Staff was super helpful!
Cons: If the headings for location of Payless vehicles could be more visible. Had a difficult time finding mine. Luckily there was an attendant out there:)
Pros: I was able to get the car quickly. The vehicle was clean. The staff were decent.
Payless was terrible.
Cons: I reserved a car for $18.04 per day. When I arrived, they said that they didn't have a car available. "Mika" said they had one car available, but I'd have to pay $85 dollars per day for it. He said, "That's your own fault for going through a 3rd party company" (in reference to Kayak). I left without a car. I told my husband. He went up to the counter. He talked to "Barbara." She said that she would give us the car for $28.04 per day. Take it or leave it. We needed a car, so we were forced to take it. We will never use Payless again. We will likely never use Kayak again.
There was no car when we arrived
Cons: We reserved on Kayak via Hotwire on Memorial Day weekend. Too many middlemen, I guess, because when we arrived the clerk informed us that there were no more cars available and that their car availability doesn’t sync with Hotwire’s site. Luckily Thrifty had cars available!
Pros: I upgraded to a larger car at a reasonable price.It rode very nice and the gas mileage was good!
The counter agent was most helpful checking in.
Cons: Car had been smoked in and the windshield was smeary. The phone number listed was disconnected. The agent said they had been trying to get it fixed.....not acceptable. Computers were down on Tues May 1,
Pros: Great car to go on a mini day trip with the family.
Pros: Good. Car was a little bit duty but cheap overall it was good.
Pros: Prompt, helpful
Cons: The price online didn’t match the price they quoted me- it was cheaper online. I had the online price open at the same time the employee was looking at the price. I would think that those prices should be the same
Payless has 1 car hire location in Fresno. Take a look at our Payless hire location map to find the best car hires near you.