Guest reviews
Overall rating
7,6
Good
Based on 2 269 reviews
Cleanliness
7,8
Comfort
7,9
Pick-up/Drop-off
7,7
Value for money
7,8
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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8,0
Pros: Drop off in LB was confusing until I actually figured out what to do.
Cons: customer service in Fresno was lackluster.
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2,0
Cons: If you guys actually explain that you may need an airplane ticket in order to get the the rental rate that was advertised
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2,0
Cons: Horrible. A rip-off. A scam. Theft. Worst rental car experience of my life. Everyone I know will be made aware of how awful this company is
review from
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10,0
Well-run, and friendly car rental service.
Pros: Service was excellent. Friendly and helpful staff. This is a well-run outfit. Car was perfect.
Cons: nothing
review from
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4,4
Subpar customer service
Pros: I liked the vehicle that was given. Big enough to for all my belongings.
Cons: The agents at the pickup was not friendly. He had a dry personality. He did not great me and seemed preoccupied when I approached. The agent in Fresno wouldnt look up from his computer screen. The vehicle was a nice size but it was a bit dirty and had bald tires.
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10,0
Pros: Cheap, I was in and out, no upsale
Cons: Nothing
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9,6
Fine though drop off could have been faster
Pros: That location was open until 2:00 - that I could drop off in town. Nice that she let me drop the key and not wait through the whole line.
Cons: Would have been nice to just drop keys and go vs wait in line - they had a lot of people waiting, should've had another person at desk to help.
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2,0
Cons: I did the reservation online, I drove to this location and they refused to rent me a car because the drop off was in a different location, I'm renting cars every month in Enterprise, never had any problems but this company is a total joke !!
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10,0
Pros: The car and the staff at dollar great customer
Cons: Nothing
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10,0
Great efficiency
Pros: It was fast and friendly. I would definitely rent again for on this company in the near future.
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5,2
price changed at pick up desk
Cons: They increased price of my rental
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7,2
Pros: Ease of drop off
Cons: Would have preferred to pay with a debit card for the purchase however an excessive hold would have been placed on my debit card
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10,0
Well-run, and friendly car rental service.
Pros: Service was excellent. Friendly and helpful staff. This is a well-run outfit. Car was perfect.
Cons: nothing
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10,0
Pros: Cheap, I was in and out, no upsale
Cons: Nothing
review from
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9,6
Fine though drop off could have been faster
Pros: That location was open until 2:00 - that I could drop off in town. Nice that she let me drop the key and not wait through the whole line.
Cons: Would have been nice to just drop keys and go vs wait in line - they had a lot of people waiting, should've had another person at desk to help.
review from
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10,0
Pros: The car and the staff at dollar great customer
Cons: Nothing
review from
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10,0
Great efficiency
Pros: It was fast and friendly. I would definitely rent again for on this company in the near future.
review from
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8,0
Pros: Drop off in LB was confusing until I actually figured out what to do.
Cons: customer service in Fresno was lackluster.
review from
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7,2
Pros: Ease of drop off
Cons: Would have preferred to pay with a debit card for the purchase however an excessive hold would have been placed on my debit card
review from
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2,0
Cons: If you guys actually explain that you may need an airplane ticket in order to get the the rental rate that was advertised
review from
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2,0
Cons: Horrible. A rip-off. A scam. Theft. Worst rental car experience of my life. Everyone I know will be made aware of how awful this company is
review from
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4,4
Subpar customer service
Pros: I liked the vehicle that was given. Big enough to for all my belongings.
Cons: The agents at the pickup was not friendly. He had a dry personality. He did not great me and seemed preoccupied when I approached. The agent in Fresno wouldnt look up from his computer screen. The vehicle was a nice size but it was a bit dirty and had bald tires.
review from
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2,0
Cons: I did the reservation online, I drove to this location and they refused to rent me a car because the drop off was in a different location, I'm renting cars every month in Enterprise, never had any problems but this company is a total joke !!
review from
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5,2
price changed at pick up desk
Cons: They increased price of my rental
review from
Where can I find Avis hire cars in Fresno?
5175 East Clinton Way, Avis car hire
Address
5175 East Clinton WayHours
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
Phone
+1 559 454 5029FAQs about hiring a car from Avis in Fresno
How many car hire locations does Avis have in Fresno?
Avis has 2 car hire locations in Fresno. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Airterminal airport (FAT)?
Yes
Does Avis offer shuttle or airport pick-up services from Airterminal airport (FAT)?
Yes
