Guest reviews
Overall rating
7,6
Good
Based on 2 265 reviews
Cleanliness
7,9
Comfort
8,1
Pickup/dropoff
7,8
Value for money
7,9
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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2,0
Cons: Horrible. A rip-off. A scam. Theft. Worst rental car experience of my life. Everyone I know will be made aware of how awful this company is
review from
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10,0
Well-run, and friendly car rental service.
Pros: Service was excellent. Friendly and helpful staff. This is a well-run outfit. Car was perfect.
Cons: nothing
review from
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4,4
Subpar customer service
Pros: I liked the vehicle that was given. Big enough to for all my belongings.
Cons: The agents at the pickup was not friendly. He had a dry personality. He did not great me and seemed preoccupied when I approached. The agent in Fresno wouldnt look up from his computer screen. The vehicle was a nice size but it was a bit dirty and had bald tires.
review from
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10,0
Pros: Cheap, I was in and out, no upsale
Cons: Nothing
review from
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9,6
Fine though drop off could have been faster
Pros: That location was open until 2:00 - that I could drop off in town. Nice that she let me drop the key and not wait through the whole line.
Cons: Would have been nice to just drop keys and go vs wait in line - they had a lot of people waiting, should've had another person at desk to help.
review from
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2,0
Cons: I did the reservation online, I drove to this location and they refused to rent me a car because the drop off was in a different location, I'm renting cars every month in Enterprise, never had any problems but this company is a total joke !!
review from
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10,0
Pros: The car and the staff at dollar great customer
Cons: Nothing
review from
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10,0
Great efficiency
Pros: It was fast and friendly. I would definitely rent again for on this company in the near future.
review from
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5,2
price changed at pick up desk
Cons: They increased price of my rental
review from
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7,2
Pros: Ease of drop off
Cons: Would have preferred to pay with a debit card for the purchase however an excessive hold would have been placed on my debit card
review from
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10,0
Return
Pros: Well, if you ever have to return a car to the downtown office in Long Beach, before you get there... get your gas refilled! It's a pain in the neck first to find a gas station, then if you rented from a Avis/Budget lot- check to make sure you are returning to your correct lot! We rented from a joint lot, but had to return to a specific Avis lot. Harder then you know what to find the lot. Have the company be specific especially if you are in a time crunch... yes I would always rent from Avis!
review from
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8,4
Pros: The car was comfortable and gave excellent mileage.
Cons: The Avis website needs updating or modifications. The reservation information indicated NOTHING about the address NOT being in the Airport. I requested Fresno airport and got my res. When I when to the counter the man indicated I have reserved the car at an off airport site and that the amount indicated was much higher at FAT (Fresno Air Terminal). I had a good rate since the res. was made long ago. The man did try to assist and offered a better price but STILL NOT what my res. indicated. YOUR EMAIL REPLY IS REQUESTED!!! Rear view mirrors were filthy with spottiing.
review from
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10,0
Well-run, and friendly car rental service.
Pros: Service was excellent. Friendly and helpful staff. This is a well-run outfit. Car was perfect.
Cons: nothing
review from
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10,0
Pros: Cheap, I was in and out, no upsale
Cons: Nothing
review from
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9,6
Fine though drop off could have been faster
Pros: That location was open until 2:00 - that I could drop off in town. Nice that she let me drop the key and not wait through the whole line.
Cons: Would have been nice to just drop keys and go vs wait in line - they had a lot of people waiting, should've had another person at desk to help.
review from
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10,0
Pros: The car and the staff at dollar great customer
Cons: Nothing
review from
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10,0
Great efficiency
Pros: It was fast and friendly. I would definitely rent again for on this company in the near future.
review from
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10,0
Return
Pros: Well, if you ever have to return a car to the downtown office in Long Beach, before you get there... get your gas refilled! It's a pain in the neck first to find a gas station, then if you rented from a Avis/Budget lot- check to make sure you are returning to your correct lot! We rented from a joint lot, but had to return to a specific Avis lot. Harder then you know what to find the lot. Have the company be specific especially if you are in a time crunch... yes I would always rent from Avis!
review from
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7,2
Pros: Ease of drop off
Cons: Would have preferred to pay with a debit card for the purchase however an excessive hold would have been placed on my debit card
review from
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8,4
Pros: The car was comfortable and gave excellent mileage.
Cons: The Avis website needs updating or modifications. The reservation information indicated NOTHING about the address NOT being in the Airport. I requested Fresno airport and got my res. When I when to the counter the man indicated I have reserved the car at an off airport site and that the amount indicated was much higher at FAT (Fresno Air Terminal). I had a good rate since the res. was made long ago. The man did try to assist and offered a better price but STILL NOT what my res. indicated. YOUR EMAIL REPLY IS REQUESTED!!! Rear view mirrors were filthy with spottiing.
review from
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2,0
Cons: Horrible. A rip-off. A scam. Theft. Worst rental car experience of my life. Everyone I know will be made aware of how awful this company is
review from
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4,4
Subpar customer service
Pros: I liked the vehicle that was given. Big enough to for all my belongings.
Cons: The agents at the pickup was not friendly. He had a dry personality. He did not great me and seemed preoccupied when I approached. The agent in Fresno wouldnt look up from his computer screen. The vehicle was a nice size but it was a bit dirty and had bald tires.
review from
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2,0
Cons: I did the reservation online, I drove to this location and they refused to rent me a car because the drop off was in a different location, I'm renting cars every month in Enterprise, never had any problems but this company is a total joke !!
review from
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5,2
price changed at pick up desk
Cons: They increased price of my rental
review from
Where can I find Avis hire cars in Fresno?
5175 East Clinton Way, Avis car hire
Address
5175 East Clinton WayPhone
+1 559 454 5029FAQs about hiring a car from Avis in Fresno
What is the most popular car hire from Avis in Fresno?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in Fresno.
How many car hire locations does Avis have in Fresno?
Avis has 2 car hire locations in Fresno. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Airterminal Airport (FAT)?
Yes
Does Avis offer shuttle or airport pick-up services from Airterminal Airport (FAT)?
Yes
