10.0
The mManagerReviewed Nov 7 2023
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10.0
Great experience!! Great customer service!!Reviewed Oct 16 2023
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8.0
They are severely understaffed for the amount of business they do. I waited 35 minutes to return the car on a Tuesday afternoon.Reviewed Oct 2 2023
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2.0
Mistakenly returned to wrong location at airport, you do not get notified of this, price went from $270 to almost $1000 for 2 nights.Reviewed Oct 30 2022
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6.0
The vehicle had shakes when the brakes were applied. I was to far away from where I rented the car to return it so I had to put up with it the whole trip. It was only a problem applying the brakes going down hill or applying the brakes for a quick stop. The car was not perfect but it served a purpose and safe trip.Reviewed Dec 4 2021
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4.0
Pros:The return was far better than the pick up location.Cons:Car was sent out under full tank. Not company standard. Miscommunication between locations. Was charged for a full tank refuel and waited 3 weeks for reimbursement/compensation for the mistake. Several long, unnecessary phone conversations.Reviewed Apr 21 2021
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10.0
Pros:Good customer serviceReviewed Feb 3 2021
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5.2
Pros:Car was clean, reliable, and drove well.Cons:I couldnt get my car because my flight was delayed 5 hours. No one called to say the location was closing and then they had to cancel my reservation and make a new one at 5 times the cost to me.Reviewed Nov 11 2020
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5.6
Cons:Hi had requested a vehicle that would hold at least 4 luggage pieces and they gave me a vehicle which only had Room for 3 luggage pieces.. I wasn't so much interested in a vehicle brand Just a vehicle which I had requested that would hold at least 4 luggage pieces.. that made our trip somewhat uncomfortable since What of our luggage pieces had to go in the back seat with 2 other passengersReviewed Nov 7 2020
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8.8
Pros:The pick up and drop off was easy, didn’t take too long. The shuttle service at LAX was prompt and attentive. As were the car attendants at drop off. Gas mileage was amazing.Cons:The car itself wasn’t great. It was also the only car left in the fleet and the representative told me the person after me wouldn’t get a car. That wasn’t good news at all. Several small dents, type wasn’t that exciting. I would definitely would have paid more for a better car make and model.Reviewed Oct 7 2020
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5.6
Pros:Drop off was easy.Cons:Could have had the van at the location it was supposed to be picked up.. and it could have been cleaner with gas.Reviewed Sep 1 2020
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6.8
Cons:The bed of the truck was covered in some kind of tar which got on the things I picked up. Truck also was gut less and the change oil light came on which made us uncomfortable about whether we’d make it home. Service was excellent, truck was a disappointmentReviewed Aug 2 2020
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