Car Hire at Fresno Airterminal Airport

Pros: Pick up was easy and very friendly.

Cons: drop off was short handed and still don't have receipt

Pros: Convenient, easy pick up and drop off

Cons: The car we were supposed to rent smelled of smoke so we had to change cars.

Cons: No vehicle was ready for 45 minutes even after I called ahead to confirm.

not great customer service

Pros: The car was nice and clean and the staff outside of the terminal were great and friendly.

Cons: The guy at the desk in the airport was not very helpful, I called to see if I could pick up the car an hour early and he said "The car will be available at 4:00", then repeated it when I specifically asked to come early. But when I got there, there were multiple cars to pick from and they didn't look like they had just come in. He was not very communicative, just like, " that was your time and it can't be changed", I felt that his customer service was very poor. And when I got to the desk, he didn't even acknowledge when I arrived, (He was on the phone, but didn't look up or anything, and I waited for several minutes.)