Book NextCar hire cars in Rockville

Rockville, MD, United States
Oct 3 — Oct 10
Rockville, MD, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

"The itself was great!"(in 34 reviews)
"!"(in 4 reviews)
"My was perfect."(in 8 reviews)

Cons

"Poor and lack of professionalism."(in 9 reviews)
"It was a terrible ."(in 12 reviews)
"It was a junky ."(in 52 reviews)

Reviews for NextCar in Rockville

Overall rating6.2 GoodBased on 23 reviews
Cleanliness
6.2
Comfort
6.6
Overall
6.1
Pick-up/Drop-off
6.0
Value for money
6.2

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Pros:Nothing did not rent carCons:Not clear on their policiesReviewed Feb 12 2021
review fromkayak
2.0
Pros:The staff wasn't outright rude at least.Cons:I rented the car for two days. Once I showed up, the staffer said that the rental would have to be for three days, since the car rental place was closed on Monday. He also mentioned it when going over all the other terms of the rental; if I wasn't paying attention I wouldn't have noticed it. When I protested and said that we had agreed for two days, the staffer shrugged and said it wasn't their problem. The staffer wasn't rude or unprofessional, he just didn't care.Reviewed Jun 1 2021
review fromkayak
2.0
Pros:The car of my choice was available.Cons:I'd sooner rent a horse and buggy before ever I rent a car from this place again! On the web page I reserved the vehicle I selected and paid for collision damage coverage for the two days that I was renting the vehicle but when I got onsite I was told that the rental car company did NOT accept the coverage sold on their website unless it covered 30 DAYS! For a 2-day rental that is clearly ridiculous. Since my credit card benefits did not include the collision damage coverage and my own insurance coverage deductible was not LESS THAN $500 (which is pretty much the industry standard deductible for an automobile insurance policy) I was FORCED to take the rental car company collision damage insurance coverage for an additional $48 which cost was twice what I had already paid for the collision damage insurance coverage that was sold on the web page when I reserved the car on the website that they REFUSED to accept. Further, they took an additional $150 "deposit" to cover any incidentals like gas and cleaning after I returned the vehicle. Their cleaning fee is $100. While on my trip, upon arrival at my destination, I accidently dropped the key fob between the seats and reached down to recover it, where I discovered trash including food particles and a receipt from some chicken shack somewhere in Alabama dated a week before I got the car that had obviously been overlooked when the rental car company claims they "cleaned and disinfected" the vehicle before I took possession! So much for their "COVID" protective measures touted on signs posted all over their car lot! Fearing that the trash would be used by the rental car company as an excuse to steal a $100 cleaning fee from me I've kept it so that I can present it as evidence in court should they try to cheat me out of that money too! Oh, and the collision damage insurance that I bought on their website that they didn't accept I found out is non-refundable once the trip starts! Of course, I found out about this after I went to pick up the rental and got on the road because I had to depart immediately to keep my scheduled business appointments. I was already starting my trip an hour late because of the last minute changes by the rental car company. Overall, I'd rate both the car rental company and the website collision damage insurance company "R"! And the "R" is for a big RIPOFF! The CDW fee that I paid was essentially unearned as it provided no real coverage! And, the deceptive manner in which the car rental forces you to accept their overpriced CDW coverage I'm sure must violate some rule of law or at the very least is unethical! BUYER BEWARE!! BETTER STILL ... BUYER, JUST USE ANOTHER SERVICE, ONE THAT YOU CAN TRUST!!!! THE LIES AND DECEPTIONS WITH THESE COMPANIES STARTED THE MOMENT I LANDED ON THEIR WEB PAGE! I'VE RENTED CARS IN A DOZEN DIFFERENT COUNTRIES ON 5 DIFFERENT CONTINENTS AND NEVER HAD ANYTHING REMOTELY CLOSE TO THIS SCAM HAPPEN TO ME BEFORE! "NEVERMORE"!Reviewed Jun 27 2021
review fromkayak
10.0
Pleasure doing businessPros:The staff took concierge level care of me, tracking down the phone number for my insurance company, traveling the endless phone tree, and persisting through misinformation to reach an agent and get the insurance coverage information needed to approve the rental. The price was excellent and they even charged less than quoted when I was unexpectedly able to return the car 5 hours earlier than planned. I was given a KIA Soul, which didn't thrill me since it looks boxy and unsexy. But the NextCar guy confidently said people like them, so I took his word and did enjoy the car as he expected. It was quiet, smooth to operate, handled beautifully on turns and made frugal use of my gas money.Cons:I probably have my own relative inexperience to blame for being less prepared than I should have been for providing the insurance information. Most of the other rental places I have dealt with just check the box on the form without checking to validate the coverage. I actually respect the company for their responsible policy of verification. And once the information is in their system, future transactions are a breeze. I saw customers move seamlessly through their rental process and expect the same thing for myself next time because I definitely will be a repeat customer.Reviewed Apr 6 2016
review fromkayak
10.0
customer servicePros:1-Costumer service 2-Quality of the car 3-Rental rate per day 4-Insurance rate per day 5-Closeness to the airport I go back for sureReviewed May 6 2016
review fromkayak
6.0
Pros:It was a relatively easy process. Lowest priced rental in the area.Cons:Location was hidden on car lot w/ no street visible signage. No one explained how to use Bluetooth in the car.Reviewed May 1 2016
review fromkayak
10.0
Value AddedPros:Great personalities, friendly demeanors, and excellent pricing. Locally owned and operated makes a big difference.Cons:had to wait for about an hour as a car was shuttled from another location. Demand had completely outstripped supplies. This was not true the second time around, when my car was ready and waiting.Reviewed Dec 1 2015
review fromkayak
4.8
Don't return lateCons:They sock you with an $86 daily rate if you don't return before closing, which is not specified in the contract.Reviewed Oct 16 2015
review fromkayak
7.6
Pros:The guy as a helper at the door was very nice(latino guy) and help full, he was there before 730 amCons:The attendent should be at the work at 7;30 I was waiting untill 8;20 untill she showd up and I missed my meetimg a big time, what do you thinking?Reviewed Feb 5 2016
review fromkayak
8.4
Pros:The car was in good condition and operated well throughout the rental period.Cons:The rental company had no record of the rental; we ultimately initiated a new rental agreement, which resulted in our paying an extra $50 over what was advertised on Kayak.Reviewed Jul 25 2018
review fromkayak
10.0
Convenient, fast, and a bargainPros:Got a great deal for a four-weekday rental, close to my home. I was in and out in ten minutes.Reviewed Sep 22 2016
review fromkayak
7.2
Pros:Car was as booked - Dodge Caravan. Drop-off was very easy. Office was open on Sunday, when many other neighborhood rental locations were closedCons:I was surprised to find the middle row was captains' chairs, rather than bench chairs. This meant total capacity was only 7, and we were a little crowded with three adults in the back row. I found a receipt in the glove compartment, showing the previous renter paid $60 daily rate, whereas I paid $79.Reviewed Dec 29 2015
review fromkayak

Where can I find NextCar hire cars in Rockville?

5501 Nicholson Lane, NextCar car hires

Address

5501 Nicholson Lane

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00

Phone

+1 301 738 2300

Good to know

Most popular location

5501 Nicholson Lane

Most popular car type

Standard

Top tips for hiring a car from NextCar in Rockville

  • Standard car hires from NextCar in Rockville are around 62% cheaper than other car types, on average

FAQs about hiring a car from NextCar in Rockville

  • Standard (Mitsubishi Galant or similar) is the most frequently booked car hire type from NextCar in Rockville.

  • NextCar has 1 car hire location in Rockville. Take a look at our NextCar hire location map to find the best car hires near you.

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