Book Hertz hire cars in Rockville

Rockville, MD, United States
Sep 23 — Sep 30
Rockville, MD, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Rockville

Overall rating8.5 ExcellentBased on 13 reviews
Cleanliness
9.2
Comfort
8.9
Overall
8.1
Pick-up/Drop-off
8.3
Value for money
8.4

Recent reviews

Traveller rating
5
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Find reviews that mention:
10.0
Pros:ExcellentCons:N/AReviewed Feb 15 2021
review fromkayak
8.0
Pros:Staff was good. Check in and Check out was quick and effortless.Cons:The car was covered in bird poop. Otherwise, everything else was great.Reviewed Jan 5 2021
review fromkayak
10.0
Pros:Staff was excellent and friendly. From The beginning i had a great experience. The car i got was clean and comfortable. It was ready for me when I arrived at the store. I was in and out in 10 minutes. I rented a mid-level SUV for my cross country road trip and got upgraded. It may have been because of lack of inventory but regardless it was a pleasant surprise. Best experience I’ve had renting a car.Cons:I was pretty happy with everything. I got more than i expected and the drop off was easy.Reviewed Mar 30 2021
review fromkayak
10.0
Pros:The staff was friendly, efficient and helpful. The drop off in New York is appealing. The most unfriendly, bossy and cold people I’ve experienced in a service industry.Cons:The people working in New York act like they hate their job and can’t be bothered to help you. When I was pulling into the hertz lot one of the workers were screaming at me to move up. He could have asked politely. I’ve lived in nyc for 15 years and this behavior is unacceptable. It’s a horrible client experience. Enterprise in NYC treats their customers much better.Reviewed Apr 22 2021
review fromkayak
8.8
No real complaintPros:Pretty great process to get to pick your own car from what is available.Cons:Pick-up:a little pressured to buy insurance even though we said no. She did explain most people don't realize they need to pay up front and get points on their license. But I had to say no multiple times. Drop-off: We pre-paid gas but when returning the car were asked why we didn't fill up. I felt rushed as we were cleaning out the car and repacking our stuff to get ready to go to the airport.Reviewed May 1 2016
review fromkayak
10.0
Pros:Customer service was outstanding!Reviewed Mar 28 2018
review fromkayak
9.2
Pros:The car is clean with no smell.Cons:Wait time at office is a little bit longer than needed. They need more staffs.Reviewed Jul 22 2017
review fromkayak
8.0
Pros:Good price, van was there for pickup as promised and was good for our trip. Night drop-off at Hertz office was helpful.Cons:Car was older (40K) than i'm used to seeing for rentals, and so it showed some wear. Ride wasn't super smooth and van needs front end alignment. Both sides of van had scrapes on sides when i picked it up. Overall though, did the job! Booked through Kayak which said pickup time was 12pm, but Hertz office closes at 12pm. I was there at 12:03pm and luckily they let me in even though door was closed (props to people that worked there for this).Reviewed Apr 18 2017
review fromkayak
4.8
Bait and switchPros:The employees at the Hertz rental car were pleasant. The Nissan versa provided was clean. Pick up and drop off were both easy.Cons:I had ordered and prepaid for a mid size vehicle. A Toyota Corolla is listed as an example. The car provided by Hertz was a Nissan versa which they advertise in the kayak and elsewhere as a compact car. Hertz refused to provide a larger car unless I paid additional money. I believe this was the smallest car they had on the lot.Reviewed Sep 20 2017
review fromkayak
8.4
Pros:Staff, drop offCons:No car when I arrived. I was taken to another location. Add an hour to my plans.Reviewed Apr 17 2019
review fromkayak
10.0
Great Staff!Pros:Fantastic group of staff at the Rockvville location! There was a snag with the server when I arrived to pick up my car, but the duty staff member (Corey) found a work around to get me out of the door. Also gave me a great recommendation for a local eatery. Amazing service all around!Reviewed Jan 10 2017
review fromkayak
10.0
Awesome local editionPros:The respectful customer service representative.Reviewed Sep 19 2017
review fromkayak

Where can I find Hertz hire cars in Rockville?

1319d Rockville Pike, Hertz car hires

Address

1319d Rockville Pike

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 240 314 0640

Good to know

Most popular location

1319d Rockville Pike

Most popular car type

Full-size

Top tips for hiring a car from Hertz in Rockville

  • Full-size car hires from Hertz in Rockville are around 21% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Rockville

  • Full-size (Ford Explorer or similar) is the most frequently booked car hire type from Hertz in Rockville.

  • Hertz has 1 car hire location in Rockville. Take a look at our Hertz hire location map to find the best car hires near you.

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