Book National hire cars in Mexico City

Mexico City, DF, Mexico
Oct 2 — Oct 9
Mexico City, DF, Mexico
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
"e, with great efficiency.""(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
" had terrible smell."(in 273 reviews)

Reviews for National in Mexico City

Overall rating3.7 MediocreBased on 39 reviews
Cleanliness
4.3
Comfort
4.2
Overall
3.5
Pick-up/Drop-off
3.5
Value for money
3.1

Recent reviews

Traveller rating
2
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1
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0
Find reviews that mention:
2.0
Terrible agency.Pros:Nothing to like here! Awful.Cons:I had a confirmed reservation for the class of cars not even available at this location. I understand that the exact car model is not guaranteed, but if I reserve a car for 8 people weeks in advance of my arrival, then I expect to get a car model that can actually fit our entire party with all the luggage, as opposed to being offered a smaller car "at a better price". I literally had to scramble last minute, with my entire family waiting in the arrival hall of the airport and me walking from an agency to agency until I found one that has the car that can fit us all. NO, this is simply not acceptable, not for a reputable rental place and with a confirmed reservation!Reviewed Feb 28 2017
review fromkayak
2.0
Cons:There was no car available when we we went to collect it with our confirmation number. Terrible service and arrangements with Kayakand National.Reviewed Sep 27 2016
review fromkayak
2.0
Our confirmation was not acceptedPros:I liked how easy it was to book.Cons:Even though we had a confirmation number for our reservation that National Car rental branch we reserved it at didn't have it in their system and wouldn't honor our reservation. They first told us that had no cars for us. This was after we checkout of our hotel and had a taxi drop us off at the rental site expecting to get in our car. Later they told us they could get us a VW Passat but it was going to be 4x the price we booked so we said no thank you. It was very frustrating. When you receive a confirmation for a reservation you expect them to honor it. I will not be using this service again.Reviewed Jan 6 2017
review fromkayak
2.0
National Car Rental - Mexico CityPros:-NoneCons:Upon arrival, I was told my reservation was not in the national system (they operated with no computer and only a cellphone). After sharing my National confirmation number and Kayak information I was told that the price I secured would not be possible because the insurance had to be included in the purchase of the vehicle --- this made the car quadrupled the car's price. I explained multiple times that 1) I did not need insurance and 2) that I was covered by my credit card. I then called National in the United States to sort out the situation and I was hung up on twice! The National rep at the mexico city airport was blatantly trying to rip me off. Horrible experience. This ordeal took 2 hours of my time. Thanks for nothing!Reviewed Mar 28 2016
review fromkayak
2.0
Cons:National Rent a car-hard pressure sale forcing me into buying their insurance....would not accept my credit card coverage. had to get my rental at Dollar rent a car hundred kilometers away in Toluca@ 1/2 price of National's quote.....National is the worst experience I ever had in renting a car....be aware of Holiday Auto brokered rental in Mexico....they charged me some $30+ fee and put me into National rental scam....Reviewed Mar 31 2016
review fromkayak
3.2
Terrible misleading experience picking up the carCons:The advertised price of the car rental was misleading. It was quoted as $4 per day but when picking up the car, the full insurance was nearly $60 per day, in addition to $7 per day for an additional driver. This was not explained when booking the car. The least expensive and "required" insurance was $19 per day and it required to have a credit card with $1000 deposit that was held until the car was returned. This information should be made available when the booking is made as it can cause great distress.Reviewed Mar 31 2016
review fromkayak
2.0
Mini Van not availableCons:Very poor service from the initial phone call. They said they can't guarantee the availability of cars. What's the point then of reserving? I had to choose another rental company.Reviewed Aug 16 2016
review fromkayak
9.2
Excellent customer servicePros:They really have people's skills. They really make you feel welcomeCons:I did not dislike anythingReviewed Aug 2 2016
review fromkayak
2.0
Reservation canceled due to overbookingPros:NothingCons:They overbooked themselves and canceled my reservation.Reviewed Nov 21 2017
review fromkayak
2.0
They Don't Give A $&@!Pros:Nada.Cons:I arrived an hour later than my scheduled booking. They told me they had already rented my car to someone else. Doesn't matter if you are a Club member, they will treat you like garbage and do it with satisfaction. A la verga National DF!!Reviewed Dec 22 2016
review fromkayak
4.4
Rip Off!!! Use another car rental companyPros:The vehicle was clean.Cons:I had to purchase insurance even though I explain that my credit card covered rental cars. I ended up paying an extra $400 dollars on a insurance I didn't need. Also, on the day of the return the shuttle drop me off on gate # 7 and I had to walk to gate # 9(pretty far walk) becuase the driver claim the vehicle was to tall and wouldn't clear the overpass.Reviewed Feb 13 2017
review fromkayak
2.0
No car available..despite reserving months in advancePros:Nothing..Cons:The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.Reviewed Nov 29 2017
review fromkayak

Where can I find National hire cars in Mexico City?

Autopista Mexico-toluca #1235, National car hires

Address

Autopista Mexico-toluca #1235

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5292 1166

Address

Ave Paseo De La Reforma No 231

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5703 2222

Address

International Airport

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 55 5786 9026

Address

Parroquia 1056, Col Santa Cruz

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Phone

+52 55 9183 7719

Address

Manuel Avila Camacho 1822

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5393 1441

Good to know

Most popular location

International Airport

Most popular car type

Economy

Top tips for hiring a car from National in Mexico City

  • Economy car hires from National in Mexico City are around 97% cheaper than other car types, on average

FAQs about hiring a car from National in Mexico City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from National in Mexico City.

  • National has 5 car hire locations in Mexico City. Take a look at our National hire location map to find the best car hires near you.

  • Yes

  • Yes