Book Alamo hire cars in Mexico City

Mexico City, DF, Mexico
Sep 29 — Oct 6
Mexico City, DF, Mexico
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Mexico City

Overall rating2.9 MediocreBased on 47 reviews
Cleanliness
3.2
Comfort
3.0
Overall
2.8
Pick-up/Drop-off
3.1
Value for money
2.9

Recent reviews

Traveller rating
3
2
1
30
0
Find reviews that mention:
2.0
No hagan reservacion no sirve de nadaPros:Al llegar al módulo de alamo no se encontraba ninguna persona, por lo que tuve que llamar a un teléfono que dejan en el mostrador, la persona que atendió dijo que si tenían mi reservacion, pero que lo sentía mucho pero no tenían el carro, en un principio no entendí por que, busque un módulo más, ahI muy amablemente el señor me explicó que la compañía prácticamente no le importa el cliente, ellos te hacen la reservacion, te cobran y esperan a que llegues para decirte lo siento mucho no tenemos su carro porque hay una gran demanda y como no llegó a los dos minutos de la hora reservada no tenemos su carro, pero la realidad es que no los reservan, eso lo dijo el propio señor que me atendió.Reviewed Dec 28 2015
review fromkayak
2.0
Pros:Nothing. Mexico regulation did not allow Alamo de respect the price published in Kayak and the final one was double. I cannot rent the car and I ended renting another one from another company.Cons:Publish honest and real prices on your website or have a clear negotiation of prices and terms with the Mexican companies.Reviewed Dec 26 2020
review fromkayak
2.0
Pros:The staff was awful, rude, dismissive.Reviewed Jan 27 2021
review fromkayak
2.0
Cons:The rarte was diferente From your website when ingot to the Alamo counter Very disappointedReviewed Jan 3 2021
review fromkayak
2.0
Cons:Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».Reviewed Dec 21 2020
review fromkayak
2.0
Cons:Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.Reviewed Mar 16 2021
review fromkayak
2.0
Pros:Never got the car. The car rental place tried to charge me 4 times the price on kayak.Cons:The openness on kayak’s partReviewed Dec 6 2020
review fromkayak
2.0
Cons:Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.Reviewed Apr 10 2021
review fromkayak
2.0
Pros:NothingCons:A lot of hidden fees. I had to go somewhere else to rent a car as when I got to the counter the total price was three times the amount I had reserved the car for. The customer service was not the best neither. First thing I was told is that even I had a reservation, it was not guaranteed for them to have a car available for me; these does not make sense for me, what is the point of making a reservation then?Reviewed Jun 16 2021
review fromkayak
2.0
Pros:NothingCons:They didn’t have car available and refused to honor reservation in any capacity. We had to scramble and call a ton of other places to find a car. They were not helpful at all and blamed it on Kayak for not confirming reservation with them.Reviewed Jun 7 2021
review fromkayak
2.0
Pros:Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico CityReviewed May 27 2021
review fromkayak
2.0
Pros:nothingCons:there was no availability for cars when I got thereReviewed May 20 2021
review fromkayak

Where can I find Alamo hire cars in Mexico City?

International Arrivalsterminal, Alamo car hires

Address

International Arrivalsterminal

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

Domestic Arrival Terminal 2

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

International Arrivals

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

Mexico Intl Airport Av Capitan

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

Javier Barros Sierra 540

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Address

Paseo De La Reforma 325

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 5207 5195

Address

Ave Patriotismo 69

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 5276 9844

Good to know

Most popular location

Ave Patriotismo 69

Most popular car type

Economy

Top tips for hiring a car from Alamo in Mexico City

  • Economy car hires from Alamo in Mexico City are around 97% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Mexico City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in Mexico City.

  • Alamo has 7 car hire locations in Mexico City. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes