Book Payless hire cars in Mexico City

Mexico City, DF, Mexico
Sep 28 — Oct 5
Mexico City, DF, Mexico
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Mexico City

Overall rating2.8 MediocreBased on 16 reviews
Cleanliness
3.3
Comfort
3.1
Overall
2.5
Pick-up/Drop-off
2.5
Value for money
2.5

Recent reviews

Traveller rating
0
0
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2
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Find reviews that mention:
2.0
Pros:NothingCons:They could have a car to rent. When I arrived they didn’t give me any card. Tried to charge me 3 times more so o said I don’t want the car. This is terribleReviewed Mar 23 2021
review fromkayak
3.6
Terrible experience in Mexico CityPros:Car was ok - clean, though the back suspensions were already damaged and not the model type we had requested through priceline (one level down)Cons:No respect for the reservation, and the quoted price. Staff looked like they hated working in that office, and was less than friendly. Unfortunately, we were in a hurry to leave, and renting the car took 1.5h, so battled a bit, but could not get through. Here are some details. 1. They could not find the reservation. 2. Once we had a payless customer rep on the phone, they said they would honor the price of the reservation but did not. 3. Bottomline - rental price / day was multiplied by 4; we had to pay for the full insurance that supposedly is compulsory in Mexico City (which is not true after verifying). I came out to 270$ for a 4 day rental instead of the $20 quoted by priceline. 4. We returned the car half a day earlier, and did not get any appreciation or discount. Also had to go through a 10 min inspection (which thankfully did not lead to any extra charges), though it would not have mattered since they made us pay the full insurance. This experience was terrible. Hard to say whether it was Payless or just this office. However, this was bad enough for me not to ever want to be a Payless customer. I would also recommend that Payless takes a close look at this Mexico Juarez office.Reviewed Jan 1 2017
review fromkayak
2.0
Cons:The car was going to be ten hours late so we went elsewhere.Reviewed Jun 6 2016
review fromkayak
8.0
Great car for travelPros:Great car and dealsReviewed Jan 1 2017
review fromkayak
2.0
They denied our bookingPros:They did not honor our bookingReviewed Dec 25 2016
review fromkayak
2.0
No phone numberPros:N/ACons:Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist.Reviewed Jan 17 2017
review fromkayak
2.0
Pros:nothing. i got there and they didn't have a car for me. it completely ruined my vacation. i had hotels booked and itinerary planned and couldn't do any of it because the busses were all booked. I will never be booking through kayak again. what an awful experience.Reviewed Jan 6 2020
review fromkayak
5.2
They would not take the rate that I got onlinePros:The car was clean.Cons:The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. They said that they had no connection to kayak whatsoever.Reviewed Jan 10 2017
review fromkayak
2.0
Cons:I was not able to rent the car. They said they did not have my reservation and they did not have any cars available for me. I had to completely change my plans and lost half a day due to this.Reviewed Jun 6 2016
review fromkayak
2.0
Pros:Horrible service. Big scam operation charging us 3x the price and refusing to waive cdw even though we had it on our credit card, telling us no insurance works in Mexico. Liars and scammersCons:Everything. From the rude agents to the scam price to telling us that they couldn't find our reservation and that they couldn't do anything about it. Don't rent here.Reviewed Dec 30 2016
review fromkayak
4.0
Do not use Payless in Mexico City!!!Cons:The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. They also said they did not have a record of our booking or a car...although they later found one. Full insurance (although if you have an accident it is not full insurance) is required. My understanding is they were at the airport but they were half hour taxi ride away.Reviewed Jan 9 2017
review fromkayak
2.0
Bad service and liarsPros:Nothing bad serviceCons:They didn't have my reservation They mentioned problems with the system and they offer me a car very expensive I do not rent the carReviewed Jan 7 2017
review fromkayak

Where can I find Payless hire cars in Mexico City?

Paseo De La Reforma, Payless car hires

Address

Paseo De La Reforma

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 3000 1771

Address

Av Capitan Carlos Leon

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 55 5784 3011

Address

Calle 3 #55, Santa Fe

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 555 292 7934

Address

Dakota 95 Col. Napoles

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 1107 7838

Address

Blvd ? Camacho Circ Ingenieros

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 5562 1703

Good to know

Most popular location

Av Capitan Carlos Leon

Most popular car type

Economy

Top tips for hiring a car from Payless in Mexico City

  • Economy car hires from Payless in Mexico City are around 61% cheaper than other car types, on average

FAQs about hiring a car from Payless in Mexico City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Mexico City.

  • Payless has 5 car hire locations in Mexico City. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)