Book E-Z Rent-A-Car hire cars in Mexico City

Mexico City, DF, Mexico
Jul 1 — Jul 8
Mexico City, DF, Mexico
Thu 1/7
Noon
Thu 8/7
Noon
Driver's age:

Pros

"Super fast and friendly s."(in 69 reviews)
"The ."(in 765 reviews)
" drop off was easy"(in 742 reviews)

Cons

"The was horrible"(in 134 reviews)
"Shuttle bus was "(in 60 reviews)
"The and smelled bad."(in 36 reviews)

Reviews for E-Z Rent-A-Car in Mexico City

Overall rating3.0 MediocreBased on 15 reviews
Cleanliness
3.0
Comfort
3.0
Overall
3.0
Pick-up/Drop-off
3.0
Value for money
3.0

Recent reviews

Traveller rating
0
2
1
12
0
Find reviews that mention:
2.0
Cons:The experience was totally terribleReviewed Mar 22 2019
review fromkayak
2.0
Cons:The fact that paying for insurance is a must and was never told the actual price until I arrived. Then we were informed they had no cars. So essentially we didn't rent anything. Even if we did, after the insurance and deposit it would have been 4 times more than I was told.Reviewed Jan 5 2019
review fromkayak
6.0
Be honest about pricesCons:Only because it’s a different country you should it Deceived deceived people about prices it is not professional In the website it says $40 when you here they charge you four times thatReviewed Jan 14 2019
review fromkayak
5.2
Hidden charges make the rental a lot more expensivPros:The Town & Country I rented was in good shape, very clean, and worked really well. No complaints with the vehicle.Cons:The company added a hidden charge that increased the price of the rental by about 40%. I chose not to purchase insurance on the rental because I have external rental car insurance. When I picked up the vehicle, the price included a charge that had not been listed on my reservation, which increased the price about 40%. When I asked the attendant to explain how they could charge me that without listing it in the reservation, he dug around for a while until he pulled up a single line, deep in the website that said "other charges may be included for insurance, etc." The attendant was snobby about it and completely unsympathetic to the fact they wanted to charge me more than 40% more. He told me I could either pay it or not rent the car (but he did say I may be charged for failing to fulfill my reservation). It was a sneaky, but unsurprising, tactic by a rental car company. I'm annoyed at them and at Kayak for not listing the price accurately.Reviewed Nov 17 2015
review fromkayak
3.2
They don't care about you.Pros:It was a car.Cons:They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.Reviewed Nov 28 2016
review fromkayak
2.0
Pros:NOTHING. My experience was horribleCons:Well they were trying to over charge me, therefore I ended up NOT renting the car from the agencyReviewed Apr 23 2019
review fromkayak
2.0
Pros:Nothing, they didn't tell me about the amount before. So I couldn't get the car, and I just payed 25 us for nothing and they weren't that nice to negociate with.Reviewed Nov 15 2015
review fromkayak
2.0
Pros:nothingCons:I was never able to pick up the car due the excessive price for their insurance. it would be better if you can provide the cost of insurance, even if it's just an estimate, so people wont have to cancel their rental at the very last minuteReviewed Jul 1 2019
review fromkayak
2.0
Pros:NOTHING AT ALL, THEY MADE EVERY EFFORT TO MAKE THIS EXPERIENCE WORST THAN HORRIBLECons:EVERYTHING!! We waited 3 hours and 15 minutes to pick us up from the airport, even though we were late because they didn’t pick us up on time they didn’t care at all. They didn’t honor the reservation we previously made online and gave us a different car, we made a reservation for a suburban and end it up giving us a Toyota Sienna because even when we have the reservation with the picture of the suburban in it, they wanted us to pay an extra $65 per day if we wanted it. Didn’t want to honor the reservation at all. We have our credit card with capital one, that back you up with the car insurance ( actually this is the reason why we have this credit card), they make us (otherwise they won’t give us the car) pay for their insurance at their prices. Their employees even told us “you’re in Mexico” and they were extremely rude. Every single person that was trying to rent a car was extremely unhappy and unsatisfied with the additional and exaggerated charges. We, as everyone there, after the flight and 3 hours 15 minutes of waiting to pick us up from the airport and take us to AMERICA CAR RENTAL, were extremely tired and pretty much didn’t have more options, it seems like they do all this on purpose so you can rent their cars , many people had kids and seniors and they just wanted to keep going and get some rest and they know it and take advantage of all this. HORRIBLE!!!, DON’T GO THERE!Reviewed Nov 12 2019
review fromkayak
2.8
Nothing as described.Cons:I chose this service because it said that it was at the airport, but it isn't it's at the Marriott down the street. I walked all over the airport looking for it and it seriously seem like they're the only ones NOT in the terminals. I called for someone to come pick me up, they said 10 minutes. I waited for over an hour and no one came. I ended up walking to the Marriott. They gave me a car that not only was totally scratched, had no working AC, had terrible breaks AND after waiting all that, HAD NO GAS! The guy had the balls to tell me "go straight to the gas station, it's on E but should get you the the gas station" WHAT?! I just landed in a different country, been awaiting and now have to stop and get gas?! unbelievable. I've rented cars all over the world, including mexico before and have never had these problems. pretty pathetic.Reviewed Jun 3 2016
review fromkayak
7.2
Pros:El servicio en recepcion fue rápido y eficaz.Cons:No tuvieron el auto que yo seleccione para renta (Tahoe) me dieron otro vehículo (Dodge journey) el cual no conocía y no es un auto de calidad. Con tracción delantera y nada de potencia, pésimo. Vengo de clima frío y el auto no traía líquido para aire acondicionado o no servía, por lo cual eran muy incómodos y sofocantes los trayectos. En el auto se percibía olor a orina.Reviewed May 24 2018
review fromkayak
2.0
Cons:Horrible !... The rental didn't have the van that I reserved in the first place, the price was $200.00 more from the original price. I wouldn't reserve a rental from Kayak ever.Reviewed Feb 22 2016
review fromkayak

Where can I find E-Z Rent-A-Car hire cars in Mexico City?

Mexico City International Airport, E-Z Rent-A-Car car hires

Address

Mexico City International Airport

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 551 560 0089

FAQs about hiring a car from E-Z Rent-A-Car in Mexico City

  • E-Z Rent-A-Car has 1 car hire location in Mexico City. Take a look at our E-Z Rent-A-Car hire location map to find the best car hires near you.

  • Yes

  • Yes