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8.0
Vehicle was a little beat up, but can be expected in Latin AmericaReviewed Apr 7 2022
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10.0
I have rented a car previously in Costa Rica. You have to understand that the price you are going to pay will be more them what you see here. They have a national insurance that is required no matter whether you have coverage on your credit card or your personal insurance. It typically adds $12-$13 additional per day. They also have other insurances that are OPTIONAL. You have to be careful because many unscrupulous rental agencies will try to tack these on additionally. If your credit card or insurance will cover you for renting the car then you need to bring documentation of such and show them to the rental agency. At National, as soon as I showed them this documentation I was able to decline the other VERY EXPENSIVE optional coverages. At some other agencies, this was not quite as easy and I did end up having to pay for some of the additional coverages despite the documentation. Make sure you do your research before you rent a car in Costa Rica. It definitely is different than renting it in the States.Reviewed Jan 22 2022
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4.4
Poor service at drop offPros:Pick was OK, good services...a little unstructured but wanted to make sure I knew everythingCons:Drop off, paid for full coverage had 2 flats and tried to make me admit to an accident/mark on the car. All I wanted was an apology for all the bald tires and the wanted me to fill out paperwork. I paid for full-all coverage and I should not have had as many issues as I did for that much moneyReviewed Mar 27 2017
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9.2
Was nervous about a Costa Rica rental but...Pros:The vehicle was exactly what was advertised. It was a Diahatsu Bego, automatic, all wheel drive, with no bells or whistles. Despite the worst roads I had ever driven on (Monteverde), the vehicle ran like a champ. I was very nervous about check in and check out. We took video of the SUV at checkout. The return was very smooth. They had many vehicles to check in so I'm glad we arrived early.Cons:We used our credit card for collision and paid bought the mandatory liability through National. They insisted it was $24/day (required), when I was told over the phone $12/day. Only when I told him this did he show the options for the two. Ultimately we did go with the 0 deductible $24/day over the 80/20 liability.Reviewed Feb 5 2017
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8.0
DisappointedCons:National wouldn't honor the insurance I was encouraged to purchase when I reserved the car online. Total waste of $70!! After loading the car we found out the air conditioner didn't work, had to go though whole check out process again for another car.Reviewed Jan 1 2017
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2.0
Not as advertisedPros:They gave me my money backCons:They show a picture of a Toyota RAV4 as the model on offer, which is very powerful, but changed their fleet to weakling Suzuki's without advertising it.Reviewed Oct 23 2016
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