Best Mecca hotels near Sacred Mosque
Raffles Makkah Palace, Saudi Arabia is an exclusive all-suite hotel with astonishing views of the Grand Mosque and the Kaaba in an outstanding location directly adjacent to Al Masjid Al Haram - the Grand Mosque. Discreet personal butlers deliver Raffles' signature style of service. For dining, there is exceptional choice of international cuisine including Arabic, Indian, Moroccan.
Overall 9,2 Excellent
Based on 9 703 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9,6
Pros: Location, cleanliness, everything..
Excellent
10,0
Pros: Everything was amazing
Excellent
8,0
Pros: Location
Okay
4,0
Excellent
9,6
Pros: My booking was for a Kaaba view suite. First, the hotel chick me in the first floor, the view was terrible because the wall was high, so it was not worthy, After I complained the gladly upgrade my room to a royal suite in 7th floor, I am thankful for there cooperation.
Excellent
10,0
Pros: They are the best in every thing. You feel your are so special with all means.
Excellent
8,3
Pros: Saudi receptionist night shift and day were super excellent.
Excellent
8,0
Pros: The splendid vue of the kaabs
Excellent
10,0
Pros: Very professional and supportive staff. They go the extra mile to help you. location was very convenient and close to Alharam. will be glad to recommend to friends and others.
Excellent
8,8
Pros: everything was perfect
Details
Reviews
Overall 9,2 Excellent
Based on 9 703 reviews
Bar
10,0
Service
9,3
Breakfast
9,2
Location
9,1
Vibe
8,8
Food
8,4
Cleanliness
8,1
Room
7,9
Amenities
7,9
WiFi
7,5
Comfort
6,8
Service
9,2
Vibe
8,8
Location
8,8
Breakfast
8,6
Food
7,8
Amenities
7,5
Room
7,1
Breakfast
9,2
Location
9,1
Service
8,8
Vibe
8,6
Food
8,3
Amenities
7,8
Room
7,5
Comfort
6,7
Service
9,2
Location
9,2
Room
7,7
9,6 Excellent
Pros: Location, cleanliness, everything..
Cons: Nothing
10,0 Excellent
Pros: Everything was amazing
Cons:
8,0 Excellent
Pros: Location
Cons: The coordinations between booking and the hotel as the hotel not aware about my special requests and updated payment card however they were friendly
4,0 Okay
Pros:
Cons: Why my booking cancel
9,6 Excellent
Pros: My booking was for a Kaaba view suite. First, the hotel chick me in the first floor, the view was terrible because the wall was high, so it was not worthy, After I complained the gladly upgrade my room to a royal suite in 7th floor, I am thankful for there cooperation.
Cons:
10,0 Excellent
Pros: They are the best in every thing. You feel your are so special with all means.
Cons:
8,3 Excellent
Pros: Saudi receptionist night shift and day were super excellent.
Cons: Room service super slow. Very very very slow. For example, we order hot milk only and it took 45 minutes. We took extra blanket it took them an hour and 4 calls.
8,0 Excellent
Pros: The splendid vue of the kaabs
Cons: The food
10,0 Excellent
Pros: Very professional and supportive staff. They go the extra mile to help you. location was very convenient and close to Alharam. will be glad to recommend to friends and others.
Cons:
8,8 Excellent
Pros: everything was perfect
Cons: nothing
Raffles Makkah Palace, Saudi Arabia is an exclusive all-suite hotel with astonishing views of the Grand Mosque and the Kaaba in an outstanding location directly adjacent to Al Masjid Al Haram - the Grand Mosque. Discreet personal butlers deliver Raffles' signature style of service. For dining, there is exceptional choice of international cuisine including Arabic, Indian, Moroccan.
Experience contemporary luxury and a fantastic location just moments from the Kaaba and Holy Haram, when you stay at the Hilton Suites Makkah. Set in the center of Makkah, in the heart of Saudi Arabia, this luxurious hotel offers easy access to the Haram via direct elevators and is only 100km from Jeddah International Airport. There are also many holy sites and popular Makkah attractions nearby, including Zamzam Well, Makkah Museum, Jabal al-Nour. Unwind in a beautifully decorated, air-conditioned guest room at this Makkah hotel with a range of amenities, including a spacious work area, WiFi, an HDTV, a mini-refrigerator and an in-room safe. Upgrade to a suite for incredible views over the Holy Haram, additional amenities and more space - an ideal choice for families or groups. With two flexible meeting spaces, 24-hour onsite parking, a professional team of event staff and a 24-hour business center offering a range of useful services, this contemporary Makkah hotel is perfect for business meetings and social events. Enjoy breathtaking views and delicious buffet choices in Alqandeel Restaurant or dine on oriental cuisine in the Asia Restaurant, both located on the hotel’s mezzanine level. Relax over a freshly brewed coffee and watch the world go by in the street-level, Al-Khalil cafe or savor a specialty beverage and a light snack in Alkawkab Cafe. Maintain your fitness regime with the very latest exercise equipment in the modern, 24-hour fitness center.
Overall 8,9 Excellent
Based on 7 855 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Everything was just perfect.
Excellent
10,0
Pros: Location are convenience. Breakfast are wonderful.
Good
7,9
Pros: Breakfast Location Room space and view
Excellent
8,8
Pros: Room size, staff service specially reception.
Excellent
10,0
Pros: I highly recommend it
Excellent
10,0
Pros: evry thing
Excellent
9,2
Pros: Everything except what i disliked. Best location after Dar Al Tawheed
Excellent
10,0
Pros: The location
Excellent
10,0
Pros: Customer Service Support. Friendly Customer Service. Quick Response to our Query. The breakfast buffet variety.
Mediocre
2,5
Excellent
10,0
Pros: everything is more than excepicted
Details
Reviews
Overall 8,9 Excellent
Based on 7 855 reviews
Cleanliness
9,0
Comfort
9,1
Location
9,4
Services
8,9
Staff
9,0
Value for money
8,1
10,0 Excellent
Pros: Everything
Cons: Not enough cleaning staff per floor.
10,0 Excellent
Pros: Everything was just perfect.
Cons: Nothing
10,0 Excellent
Pros: Location are convenience. Breakfast are wonderful.
Cons: Room are too normal.
7,9 Good
Pros: Breakfast Location Room space and view
Cons: Smell of the rooms Sofa is a bit not clean.
8,8 Excellent
Pros: Room size, staff service specially reception.
Cons: Bathroom shower pressure was almost negligible. I left my breakfast request at around midnight, hanging outside my door handle sand found still there until I checked out. :) Seems nobody bothered to check ask the rooms requests.
10,0 Excellent
Pros: I highly recommend it
Cons: Nothing, it was perfect.
10,0 Excellent
Pros: evry thing
Cons: nothing
9,2 Excellent
Pros: Everything except what i disliked. Best location after Dar Al Tawheed
Cons: Toilet in Junior suite is very small
10,0 Excellent
Pros: The location
Cons: Car parking prices
10,0 Excellent
Pros: Customer Service Support. Friendly Customer Service. Quick Response to our Query. The breakfast buffet variety.
Cons:
2,5 Mediocre
Pros:
Cons: I need to contact with booking because bad issue happened with me
10,0 Excellent
Pros: everything is more than excepicted
Cons: nothing will be better
Experience contemporary luxury and a fantastic location just moments from the Kaaba and Holy Haram, when you stay at the Hilton Suites Makkah. Set in the center of Makkah, in the heart of Saudi Arabia, this luxurious hotel offers easy access to the Haram via direct elevators and is only 100km from Jeddah International Airport. There are also many holy sites and popular Makkah attractions nearby, including Zamzam Well, Makkah Museum, Jabal al-Nour. Unwind in a beautifully decorated, air-conditioned guest room at this Makkah hotel with a range of amenities, including a spacious work area, WiFi, an HDTV, a mini-refrigerator and an in-room safe. Upgrade to a suite for incredible views over the Holy Haram, additional amenities and more space - an ideal choice for families or groups. With two flexible meeting spaces, 24-hour onsite parking, a professional team of event staff and a 24-hour business center offering a range of useful services, this contemporary Makkah hotel is perfect for business meetings and social events. Enjoy breathtaking views and delicious buffet choices in Alqandeel Restaurant or dine on oriental cuisine in the Asia Restaurant, both located on the hotel’s mezzanine level. Relax over a freshly brewed coffee and watch the world go by in the street-level, Al-Khalil cafe or savor a specialty beverage and a light snack in Alkawkab Cafe. Maintain your fitness regime with the very latest exercise equipment in the modern, 24-hour fitness center.
Behind the grand arched entrance of the luxury InterContinental® Dar Al Tawhid Makkah hotel, lavish interiors feature ornate ceilings, chandeliers and polished marble floors. Our 14 elevators and a private entrance help guests move directly from their rooms to the Haram for the five daily Prayers, and the religious activities of the Hajj pilgrimage. Our elegant restaurants serve exquisite international cuisine. Butler service is available, and there's also a Ladies' Lounge and a Kids' Club.
Overall 8,8 Excellent
Based on 7 960 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: Customer service from the door man. Reception staff. House keeping were very professional and friendly. Cleaning was perfect. Definitely will stay again.
Excellent
9,6
Pros: Every time updating with good things good work
Excellent
10,0
Pros: Welccomimg Attendants
Okay
5,4
Pros: IN AND OUT TAKES TOO MUCH TIME . BATH ROOM STILL NO GOOD .
Okay
5,0
Excellent
10,0
Pros: Staff is friendly and helpful Location is great
Excellent
9,2
Pros: Location, services and cleanliness
Good
7,1
Excellent
9,6
Pros: Everything including hospitality of the staff I would like to express my appreciation to Abdurahman Alharisi for his helping and his welcome
Excellent
8,8
Pros: Location
Cleanliness and facilities
Rooms a bit over decorated,but calm and spacious
Excellent
8,8
Pros: the room and facility were elegant
Excellent
8,8
Pros: Location
Details
Reviews
Overall 8,8 Excellent
Based on 7 960 reviews
Location
9,3
Cleanliness
8,0
Service
7,9
WiFi
7,6
Breakfast
7,2
Room
6,9
Value
1,7
Location
9,6
Service
8,3
Breakfast
6,8
Room
6,3
Amenities
6,0
Vibe
5,5
Value
1,9
Location
9,5
Service
8,6
Breakfast
7,2
Room
6,4
Service
7,6
Room
6,0
10,0 Excellent
Pros: Customer service from the door man. Reception staff. House keeping were very professional and friendly. Cleaning was perfect. Definitely will stay again.
Cons: The room services menu pricy. This is the only thing didnt like
9,6 Excellent
Pros: Every time updating with good things good work
Cons: Car parking should be free for their customers
10,0 Excellent
Pros: Welccomimg Attendants
Cons: You need to be strict in Hijab and makeup, its Makkah. I would like to see speciality coffee and organic items.
5,4 Okay
Pros: IN AND OUT TAKES TOO MUCH TIME . BATH ROOM STILL NO GOOD .
Cons:
5,0 Okay
Pros:
Cons: The room wasn’t facing alkaabah, I came after checkin time they said the room wasn’t ready, I called a day before arrival they confirmed receiving the amount, suddenly on the checkin date they said the money wasn’t received!!!!
10,0 Excellent
Pros: Staff is friendly and helpful Location is great
Cons: None
9,2 Excellent
Pros: Location, services and cleanliness
Cons: Location
7,1 Good
Pros:
Cons: Housekeeping always tend to forget a few items. I don’t know if they do it on purpose or not
9,6 Excellent
Pros: Everything including hospitality of the staff I would like to express my appreciation to Abdurahman Alharisi for his helping and his welcome
Cons: NA
8,8 Excellent
Pros: Location
Cleanliness and facilities
Rooms a bit over decorated,but calm and spacious
Cons:
8,8 Excellent
Pros: the room and facility were elegant
Cons: the room service and resturant were really expensive
the safa resturant buffet was costly yet the food served was okay not tasty
room service is costs alot but quick
8,8 Excellent
Pros: Location
Cons: Checkout
Behind the grand arched entrance of the luxury InterContinental® Dar Al Tawhid Makkah hotel, lavish interiors feature ornate ceilings, chandeliers and polished marble floors. Our 14 elevators and a private entrance help guests move directly from their rooms to the Haram for the five daily Prayers, and the religious activities of the Hajj pilgrimage. Our elegant restaurants serve exquisite international cuisine. Butler service is available, and there's also a Ladies' Lounge and a Kids' Club.
A commanding 76-story hotel, among the worlds tallest, forms the focal point of the iconic Abraj Al Bait Complex and is located just a few steps from the Grand Mosque, having 1650 elegantly appointed rooms and suites with five-star services.
Overall 8,7 Excellent
Based on 32 665 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,7
Excellent
9,6
Pros: great breakfast and great hotel, all stuff was great, clean hotel and i will come back
Excellent
10,0
Pros: everything
Excellent
10,0
Pros: Great view & delicious food
Excellent
10,0
Pros: The quietness and the overall environment as well as the spa
Excellent
8,8
Pros: Location of the hotel.
Good
6,8
Pros: Prayer room location fantastic
Good
7,5
Pros: I like this hotel, we always stay in there.. I just dont like it during busy times because it tends to get crazy and dirty. It took us a while to get situated in our rooms.. but the staff are good.
Excellent
9,6
Pros: Good location, staff, and facilities
Excellent
9,0
Pros: Good variety and freshness and taste were good. We were upgraded to the special buffet on one morning which was in the more fancy restaurant and this was excellent. Location inside Abraj Al Bait complex gives easy access to food courts and grocery stores.
Excellent
10,0
Pros: Location, room, breakfast.. everything! :)
Excellent
9,6
Pros: I had an excellent stay at Fairmont - my favourite hotel when in Makkah. The room was clean, spacious and comfortable. Meals were as expected
Details
Reviews
Overall 8,7 Excellent
Based on 32 665 reviews
Wellness
8,3
Vibe
8,2
Location
7,8
Breakfast
7,8
Service
7,5
Room
7,0
WiFi
5,2
Pool
0,0
Vibe
7,8
Location
7,1
Breakfast
7,1
Room
6,6
Service
6,5
WiFi
4,0
Value
3,8
Breakfast
8,1
Service
7,8
Location
7,2
Room
6,2
Value
3,8
WiFi
3,8
Location
8,3
Breakfast
7,6
Vibe
7,5
Service
6,9
Room
6,5
Amenities
4,1
Value
3,7
Breakfast
8,1
Service
7,7
Location
7,2
Room
6,2
7,7 Good
Pros:
Cons: Did not like elevator because you have to keep moving from one to the other. It is a waste of time.
9,6 Excellent
Pros: great breakfast and great hotel, all stuff was great, clean hotel and i will come back
Cons: car parking always full as what security said and the security prefer taxi cars to stay there not cars for residence
10,0 Excellent
Pros: everything
Cons: nothing
10,0 Excellent
Pros: Great view & delicious food
Cons: n/a
10,0 Excellent
Pros: The quietness and the overall environment as well as the spa
Cons: That they don’t have massage services for ladies
8,8 Excellent
Pros: Location of the hotel.
Cons: The food was good but had a limited variety.
6,8 Good
Pros: Prayer room location fantastic
Cons: Many lifts ,very difficult to go and come through the lifts and exits
Through the commercial complex
7,5 Good
Pros: I like this hotel, we always stay in there.. I just dont like it during busy times because it tends to get crazy and dirty. It took us a while to get situated in our rooms.. but the staff are good.
Cons: I don’t like how we ended up in a room right across a noisy electrical bell that wouldn’t stop ringing, and also.. the fact that the electricity sockets were different, only 2 holes but we were given plugs for them.
9,6 Excellent
Pros: Good location, staff, and facilities
Cons: The access needs to use multiple lefts
9,0 Excellent
Pros: Good variety and freshness and taste were good. We were upgraded to the special buffet on one morning which was in the more fancy restaurant and this was excellent. Location inside Abraj Al Bait complex gives easy access to food courts and grocery stores.
Cons: We felt for older guests, or those with mobility problems, the hotel is a little further away from Gate 1 of the Haram situated at the back of the Abraj al bait complex. This makes the walk at prayer times long for older guests.
10,0 Excellent
Pros: Location, room, breakfast.. everything! :)
Cons: Nothing
9,6 Excellent
Pros: I had an excellent stay at Fairmont - my favourite hotel when in Makkah. The room was clean, spacious and comfortable. Meals were as expected
Cons: The cleaning of of the corridors on floor 14 left much to be desired. There was some purists damp smell in the corridor as you approach room 1401. The room was however clean
A commanding 76-story hotel, among the worlds tallest, forms the focal point of the iconic Abraj Al Bait Complex and is located just a few steps from the Grand Mosque, having 1650 elegantly appointed rooms and suites with five-star services.
Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.
Overall 8,4 Excellent
Based on 24 508 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,1
Excellent
9,6
Pros: Wasn't to far from the mosque. The beds are comfortable. Rooms are clean. Connected to the mall, so access to food is not an issue. Room service food is nice but a bit pricey. Staff are hospitable. Check in and checkout took no time at all.
Excellent
8,8
Pros: Excellent location, great ambiance and wonderful staff. The services were great value for money. Concierge head Mr. Mushtaq Khan was an instrumental leader who pays full attention to customers need and always up for help and assistance. The Kaaba view rooms are the best.
Excellent
10,0
Pros: Advicing everyone to stay in swissotel .. very close to al haram
Helpful staff ... Amazing services.. very happy with it ... And sure would love to go there again
Good
6,7
Pros: Room service )))) we didn't have a good experience on arrival room was cleen but no tea coffee in anything in room + they promised Kaba vew on booking.com we get the view for whole musjid but not a actually Kaba its covered behind the building I pay to get this but as per promise on price we didn't get that service
Mediocre
2,0
Excellent
10,0
Pros: Everything is good Staff, location, etc
Excellent
9,6
Pros: The staff at the reception are nice. Classic room with the city view is very decent and clean. It is also close to the Haram, you have to go through the mall to reach the Haram, which I think is convenient.
Mediocre
3,7
Good
7,5
Pros: It is clean and the staff are friendly
Excellent
9,6
Pros: Everything is good, very clean and taff was friendly and helpful, stay is comfortable, the location is convenient and breakfast buffet is very good..
Excellent
10,0
Pros: very close to Haram, room size was bigger than most 5 star hotels I have stayed in before, breakfast is good but could have been improved as its neighbouring hotels provide better breakfast in my opinion
Details
Reviews
Overall 8,4 Excellent
Based on 24 508 reviews
Breakfast
8,3
Location
8,3
Service
8,0
Vibe
7,8
Room
6,8
WiFi
6,6
Wellness
0,0
Location
8,1
Breakfast
7,7
Service
7,7
Vibe
7,3
Room
6,1
WiFi
5,1
Comfort
3,8
Amenities
3,0
Location
8,7
Service
8,2
Breakfast
8,1
Vibe
7,1
Room
6,7
WiFi
4,7
Location
8,6
Breakfast
8,5
Service
8,2
Cleanliness
7,4
Vibe
7,4
Room
6,3
Location
8,4
Breakfast
8,4
Service
8,0
Room
6,3
7,1 Good
Pros:
Cons: VERY BAD RECEPTION. VERY BAD MANAGEMENT I made a reservation for 2 rooms and requested joining rooms. I confirmed the joining rooms availability on the phone and via email. When I arrive, reception rejected to give me joining rooms. When I escalated to the manager, he was very unprofessional and did not care that I had children in the second room. After 2.5 hours, another employee resolved the situation and gave me the rooms that I requested in advance and confirmed multiple times. It was the most TERRIBLE experience i ever had at check-in
9,6 Excellent
Pros: Wasn't to far from the mosque. The beds are comfortable. Rooms are clean. Connected to the mall, so access to food is not an issue. Room service food is nice but a bit pricey. Staff are hospitable. Check in and checkout took no time at all.
Cons: Had to request housekeeping to come clean my room at 4pm although the sign was up on my door all day. The elevator system is confusing. You have to take a specific lift to get to specific floors. I have my baby with me and they charge a lot of money for 1 glass if milk. Variety at breakfast could be a bit better and food is not always hot, possibly because that batch has gone cold and a new batch doesn't come out till its finished.
8,8 Excellent
Pros: Excellent location, great ambiance and wonderful staff. The services were great value for money. Concierge head Mr. Mushtaq Khan was an instrumental leader who pays full attention to customers need and always up for help and assistance. The Kaaba view rooms are the best.
Cons: The restrooms are small and heavy sound can be heard in the room when it’s windy outside.
10,0 Excellent
Pros: Advicing everyone to stay in swissotel .. very close to al haram
Helpful staff ... Amazing services.. very happy with it ... And sure would love to go there again
Cons:
6,7 Good
Pros: Room service )))) we didn't have a good experience on arrival room was cleen but no tea coffee in anything in room + they promised Kaba vew on booking.com we get the view for whole musjid but not a actually Kaba its covered behind the building I pay to get this but as per promise on price we didn't get that service
Cons: It's only if u want to go harm very close to that
2,0 Mediocre
Pros:
Cons: Peace, mercy and blessings of God
Please check your reservation
155828357990
Because he did not enter the system until now
10,0 Excellent
Pros: Everything is good Staff, location, etc
Cons:
9,6 Excellent
Pros: The staff at the reception are nice. Classic room with the city view is very decent and clean. It is also close to the Haram, you have to go through the mall to reach the Haram, which I think is convenient.
Cons: However, I think for the price I paid for the room breakfast should be included. Breakfast alone is around 90 Riyals per head. Verrrry expensive !!!
3,7 Mediocre
Pros:
Cons: we did not like staff communication, TV was not working.. cold water was not available and we called them to reaper so we lost 45 minutes..room service food should be paid Cash..?? .. no Wi-Fi we have to pay..!! also we have to get card from reception counter only..?? quality of food is very poor and sitting Area is not organized well...!!
7,5 Good
Pros: It is clean and the staff are friendly
Cons: I spent only few hours, so I was not able to enjoy a lot
9,6 Excellent
Pros: Everything is good, very clean and taff was friendly and helpful, stay is comfortable, the location is convenient and breakfast buffet is very good..
Cons: Unfortunately no hotel parking unless 200 SAR paid per day.
10,0 Excellent
Pros: very close to Haram, room size was bigger than most 5 star hotels I have stayed in before, breakfast is good but could have been improved as its neighbouring hotels provide better breakfast in my opinion
Cons: nothing
Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.
With a stay at Movenpick Hotel & Residence Hajar Tower Makkah in Mecca, you'll be in the historical district, a 5-minute walk from Great Mosque of Mecca and 5 minutes by foot from Kaaba. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,4 Excellent
Based on 15 767 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Very good clean and comfortable room. Very cooperative staff in reception specially Mr.Sulaiman(I don’t remember his surname). Of course Location....
Good
7,1
Pros: It was close to harm and inside mall
Excellent
10,0
Pros: Fantastic location, very well trained staff, excellent ambience
Good
6,7
Pros: Excellent location
Good
7,0
Pros: i was stay in movenpick hotel and residence hajar tower mecca from 26 September 2019. breaksfast food was fine. The room was good but the lamp so dimming,it was difficult for us to packed luggage and to look for the stuff is not because of loose bulb but the setting for the lamps is like that. maybe the hotel can install 1 bulb more lighting. :)
Good
7,9
Pros: Very good options at the dinner, the dinner staff are very welcoming and nice. Thanks to them
Good
7,5
Pros: Every thing was good
Excellent
9,6
Pros: The breakfast was ok but needs more variations. Location is excellent
Excellent
8,0
Pros: الفندق نظيف واستقبال شرح
Excellent
10,0
Pros: Receptionist
Details
Reviews
Overall 8,4 Excellent
Based on 15 767 reviews
Location
9,2
Service
8,2
Breakfast
6,7
Room
5,8
WiFi
2,5
Location
9,3
Service
7,4
Breakfast
6,0
Room
5,3
WiFi
1,2
Location
9,4
Service
8,0
Breakfast
7,0
Room
5,0
WiFi
2,3
Location
9,1
Service
7,4
Breakfast
6,6
Room
5,2
Location
9,2
Service
7,8
Room
4,2
10,0 Excellent
Pros: Very good clean and comfortable room. Very cooperative staff in reception specially Mr.Sulaiman(I don’t remember his surname). Of course Location....
Cons: Nothing
7,1 Good
Pros: It was close to harm and inside mall
Cons: The room it was not good clean the wall a lot off dust and carpet some thing broken
10,0 Excellent
Pros: Fantastic location, very well trained staff, excellent ambience
Cons: nothing
6,7 Good
Pros: Excellent location
Cons: I did not like the check in process. Very late check in and unprofessional reception. Yet, the management was very helpful resolving issue.
7,0 Good
Pros: i was stay in movenpick hotel and residence hajar tower mecca from 26 September 2019. breaksfast food was fine. The room was good but the lamp so dimming,it was difficult for us to packed luggage and to look for the stuff is not because of loose bulb but the setting for the lamps is like that. maybe the hotel can install 1 bulb more lighting. :)
Cons:
7,9 Good
Pros: Very good options at the dinner, the dinner staff are very welcoming and nice. Thanks to them
Cons: Poor options at Breakfast, also the staff at the breakfast are aggressive . You should wait at least 10 minutes on the queue to get the omelette
7,5 Good
Pros: Every thing was good
Cons: The room that we received was hardly viewing the haram though we have selected on the site partial haram view. But they changed the room after calling them and requesting another room with better view
9,6 Excellent
Pros: The breakfast was ok but needs more variations. Location is excellent
Cons: nothing
8,0 Excellent
Pros: الفندق نظيف واستقبال شرح
Cons: مكان الافطار لا يوجد اطلاله مميزه... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه
10,0 Excellent
Pros: Receptionist
Cons: Nothing
With a stay at Movenpick Hotel & Residence Hajar Tower Makkah in Mecca, you'll be in the historical district, a 5-minute walk from Great Mosque of Mecca and 5 minutes by foot from Kaaba. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.
Overall 8,2 Excellent
Based on 42 754 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,8
Pros: Location.. Behavior of staff
Good
7,9
Pros: the location was very good
Excellent
9,6
Pros: Ever thing was excellent
Good
7,9
Pros: The location, the service and the staff.
Good
7,7
Pros: Very near to haram
Okay
4,6
Pros: The food and clean rooms
Excellent
8,0
Pros: The best bed and pillow ever
Good
7,9
Excellent
9,6
Pros: Room size, location, and staff. they are very corporative.
Good
6,3
Excellent
8,0
Pros: The room. Imprssive
Details
Reviews
Overall 8,2 Excellent
Based on 42 754 reviews
Location
8,9
Service
8,5
Food
7,7
Breakfast
7,4
Room
6,4
WiFi
3,4
Location
8,9
Service
7,6
Breakfast
7,1
Amenities
4,0
Room
4,0
Comfort
3,4
Cleanliness
2,9
WiFi
2,7
Vibe
2,5
Location
8,8
Service
7,7
Food
7,6
Breakfast
6,6
Room
6,2
Vibe
3,2
WiFi
2,4
Location
9,0
Service
8,0
Breakfast
7,3
Room
5,5
Vibe
3,0
Location
8,8
Service
8,0
Breakfast
7,4
Room
5,7
Vibe
2,7
8,8 Excellent
Pros: Location.. Behavior of staff
Cons: Not many things were there in the breakfast, like fruits, cereals, salads....
7,9 Good
Pros: the location was very good
Cons: the rooms furniture were little old
9,6 Excellent
Pros: Ever thing was excellent
Cons:
7,9 Good
Pros: The location, the service and the staff.
Cons:
7,7 Good
Pros: Very near to haram
Cons: No gym facilities in 5 star hotel
4,6 Okay
Pros: The food and clean rooms
Cons: Not the best choice for a person with children or older. The one thing I really hate about this hotel is that you have to go through the mall - Tower. As a male, and I am sure most males agree with me we hate malls. Once you go through the mall and get to the tower elevators then that is half of the challenge. The next challenge is to find an elevator that goes to your hotel floor. Their elevator system is screwed up. There are around 10 or 12 elevator and a handful of elevators either don't go to the hotel floor or the elevator isn't working. Once you find the elevator that goes to the hotel floor then you have to take another elevator to the hotel room. This process takes around 10-15 minutes. Think about this when you are going to do this at least 5 times a day and you have kids. For those you have children I would recommend finding a hotel that has its own main entrance.
8,0 Excellent
Pros: The best bed and pillow ever
Cons: Nothing
7,9 Good
Pros:
Cons: Cleanliness and house keeping not good.
9,6 Excellent
Pros: Room size, location, and staff. they are very corporative.
Cons: Coverage of WiFi is not good in some rooms but it is fast. Room service is bit slow
6,3 Good
Pros:
Cons: Rooms need updating shower facilities not very good.
8,0 Excellent
Pros: The room. Imprssive
Cons: No Asian food....
For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.
Al Marwa Rayhaan by Rotana is centrally located in Mecca, a 4-minute walk from Well of Zamzam and a 3-minute drive from Abraj Al-Bait Towers. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 7,9 Good
Based on 9 633 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,5
Pros: Excellent location
Excellent
9,6
Pros: I like the way of the receptionists .
Excellent
8,5
Pros: Location.
Late checkout
Okay
5,4
Pros: Location is right to the Holy Mosque. And the hotel is having a mall on it.
Good
7,1
Pros: At first we were given triple room at m129
It smell so bad that it was making us sick
After complaining we were switched to a good room in 11 floor
Good
6,0
Pros: Location
Excellent
10,0
Pros: The view of Mecca from the room is breath taking
Okay
4,6
Pros: Only theLocation and being near by Alhram.
Mediocre
3,8
Pros: Breakfast and Location was awesome. But the worst experience with the service.
Excellent
8,8
Pros: Very clear access to Al Haram
Excellent
9,6
Pros: Unforgettable stay . Ideal location.
Details
Reviews
Overall 7,9 Good
Based on 9 633 reviews
Location
9,0
Breakfast
8,2
Service
7,2
Room
5,1
Value
4,1
Comfort
3,9
WiFi
3,3
Location
8,6
Service
8,0
Breakfast
7,6
Room
4,0
Comfort
3,6
WiFi
2,5
Location
8,8
Breakfast
8,5
Service
7,3
Room
4,4
Vibe
3,4
Value
3,3
Location
9,1
Room
4,5
Comfort
4,0
Location
9,1
Service
7,5
7,5 Good
Pros: Excellent location
Cons: The person in charge of room service orders during AM session is really annoying. I ordered lunch and signed the sheet so the invoice can be posted under my room number and that same can be paid during check out. He insisted that payment has to be done in cash and kept on calling every 15 mins till I surrendered and accepted to pay in cash.
9,6 Excellent
Pros: I like the way of the receptionists .
Cons: Every thing was excellent , I always stay in this hotel when I come to Makkah , because I feel comfortable and at the same time my family also have same feelings . All hotel staff are helpfull and cooperative and cheerful. Well done and wish you all the best . Thank you .
8,5 Excellent
Pros: Location.
Late checkout
Cons: Bathroom small and needs some repair.
5,4 Okay
Pros: Location is right to the Holy Mosque. And the hotel is having a mall on it.
Cons: Water hose was leaking. Bathroom shower area was not clean when checked in. Furniture looks old and transportation outside Haram area was difficult. Taxies wants only long rides and I had to order Careem most of the time.
7,1 Good
Pros: At first we were given triple room at m129
It smell so bad that it was making us sick
After complaining we were switched to a good room in 11 floor
Cons: Bad smell
6,0 Good
Pros: Location
Cons: The cleaning
10,0 Excellent
Pros: The view of Mecca from the room is breath taking
Cons:
4,6 Okay
Pros: Only theLocation and being near by Alhram.
Cons: 1 - Entrance via Parking ( Miserable) 2 - Check in time ( two hours) 3 - Room Set up ( I was told one suit is only good for Adult and Child thus I reserve and paid in advance for two suites. And found out after check out One suit is good for five persons. So I didn't use the additional suit though I paid for it. 4 - The breakfast selection and cleanness of table is way below expectation
3,8 Mediocre
Pros: Breakfast and Location was awesome. But the worst experience with the service.
Cons: This time really disappointed from the service. Landline phone was not working. Requested 3 to 4 times by going down to reception and there is no action at all. Never expected such service.
8,8 Excellent
Pros: Very clear access to Al Haram
Cons:
9,6 Excellent
Pros: Unforgettable stay . Ideal location.
Cons:
Al Marwa Rayhaan by Rotana is centrally located in Mecca, a 4-minute walk from Well of Zamzam and a 3-minute drive from Abraj Al-Bait Towers. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
When you stay at Elaf Kinda Hotel in Mecca, you'll be in the historical district, a 1-minute drive from Abraj Al-Bait Towers and 8 minutes from Kaaba. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage.
Overall 7,7 Good
Based on 5 590 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7,5
Excellent
8,8
Pros: Location, cleanness
Excellent
9,6
Pros: Very near to haram
Good
6,3
Pros: Location was very good, staff was cooperative but did not pay attention to my booking
Good
6,3
Pros: What a nice location few steps to Haram and clean rooms. but we couldn’t sleep properly during our stay , cuz they put big families with many kids near by adults and couples rooms which coz lots of noise.. kids were playing around the carry doors most of time. Also buffet wasn’t much choices and staff weren’t helpful at all .
Good
7,9
Pros: The location is good. Breakfast is good. Room is clean. And most important, I appreciate for accomodating me earlier than the normal check-in time.
Excellent
8,3
Pros: The location is very convenient for elderly people as i find it more nearer than the Swissotel Makkah hotel ( in terms of walking distance).
Good
6,3
Pros: bad internet and no door tag for " do not disturb" and rate is very high for the offered service and
Good
7,5
Pros: the location is very close to ALHARAM ,
Excellent
9,0
Pros: Early check-in on a Fri morning is highly appreciated - being a repeat guest. Loved the large/spacious walk-in shower. Restaurant service has improved - manned better and so tables were cleared quickly. Housekeeping extremely helpful and maintenance responded very quickly. Proximity to Haram a plus with only a 2 min walk to Haram. I will definitely stay again and have recommended the hotel to my friends.
Excellent
8,0
Pros: Very nice stuff. Very fast chech in.
Details
Reviews
Overall 7,7 Good
Based on 5 590 reviews
Location
8,4
Breakfast
6,4
Service
6,4
Amenities
3,9
Cleanliness
3,8
Vibe
3,2
Room
2,9
WiFi
1,5
Comfort
1,4
Location
8,7
Service
7,3
Breakfast
7,0
Cleanliness
4,1
Vibe
2,7
Room
2,5
Comfort
1,2
WiFi
0,6
Location
8,0
Service
6,8
Breakfast
6,0
Cleanliness
3,7
Room
2,3
Comfort
1,6
Location
8,5
Service
7,0
Room
2,2
Comfort
1,2
7,5 Good
Pros:
Cons: Good for accomodation
8,8 Excellent
Pros: Location, cleanness
Cons: Small and narrow size of the buffet although variation in contents
9,6 Excellent
Pros: Very near to haram
Cons:
6,3 Good
Pros: Location was very good, staff was cooperative but did not pay attention to my booking
Cons: I booked for 5, whereas I was given only 4 beds, when I reported this to the front office, they did not respond to my request, then I got this issue to the notice of the manager following day, they offered to change my room after 24 hours, which I refused and asked the hotel management to refund for 1 bed. Eventually I agreed for a refund of 100SR. Which I still did not receive. Im not happy with this deal. I expect a fair deal.
6,3 Good
Pros: What a nice location few steps to Haram and clean rooms. but we couldn’t sleep properly during our stay , cuz they put big families with many kids near by adults and couples rooms which coz lots of noise.. kids were playing around the carry doors most of time. Also buffet wasn’t much choices and staff weren’t helpful at all .
Cons:
7,9 Good
Pros: The location is good. Breakfast is good. Room is clean. And most important, I appreciate for accomodating me earlier than the normal check-in time.
Cons:
8,3 Excellent
Pros: The location is very convenient for elderly people as i find it more nearer than the Swissotel Makkah hotel ( in terms of walking distance).
Cons: 1-The carpets of the room was not clean as compared to the Hotel standard. 2- It is a bit difficult to reach the hotel. However, it is recommended to come from the basement of clock tower from the escalator of Pullman Zamzam hotel. 3- The quality of breakfast was not good.
6,3 Good
Pros: bad internet and no door tag for " do not disturb" and rate is very high for the offered service and
Cons: bad internet and no door tag for " do not disturb" and rate is very high for the offered service and
7,5 Good
Pros: the location is very close to ALHARAM ,
Cons: breakfast
9,0 Excellent
Pros: Early check-in on a Fri morning is highly appreciated - being a repeat guest. Loved the large/spacious walk-in shower. Restaurant service has improved - manned better and so tables were cleared quickly. Housekeeping extremely helpful and maintenance responded very quickly. Proximity to Haram a plus with only a 2 min walk to Haram. I will definitely stay again and have recommended the hotel to my friends.
Cons: Pastry quality and selection can be inproved as the 3 star Elaf hotel in Makkah has a better range.
8,0 Excellent
Pros: Very nice stuff. Very fast chech in.
Cons: Rooms could be more clean
When you stay at Elaf Kinda Hotel in Mecca, you'll be in the historical district, a 1-minute drive from Abraj Al-Bait Towers and 8 minutes from Kaaba. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage.
A stay at Elaf Ajyad Hotel places you in the heart of Mecca, within a 15-minute walk of Kaaba and Great Mosque of Mecca. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6,2 Good
Based on 8 601 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Okay
4,2
Pros: It was close to the masjid Al haram.
Excellent
8,8
Pros: • Breakfast: Average. Breakfast is offered on the ground floor after the reception area. • Shuttle bus: 3 to 4 hotel vans drop you for free 24hrs/7 at Makarem Ajyad Hotel, ajyad street in just one minute. The pickup for return to the hotel is also from the same drop point. From this point, it takes 2 to 5 minutes to enter the haram. • Location: Very close to the haram • Lift: Enough number of lifts are present & are fast • Bathroom: All basic amenities were present with hot water facility, towels • Check-in: Quick check-in, professional staff overall which includes receptionists, drivers, security staff, cleaners, and restaurant area workers. • Wi-Fi: wi-fi works in the lobby (small area) in front of the reception • Taxis: Taxis are generally available to travel anywhere at the hotel entrance or also near the drop point by hotel van • Luggage is taken care off and transferred to the room by hotel workers
Good
7,9
Pros: Location
Mediocre
3,0
Pros: Every thing was fine Alhamdulilah,but the hotel is located on top of hill,very difficult to walk carrying ur luggage.
Mediocre
3,8
Good
7,1
Pros: Room is clean. Staff is freindly. 10 mins walk to Masjidil Haram.
Okay
5,4
Pros: The Room boys were nice and polite. They should swap position with the receptionist.Also the drop service downhill and uphill was good and round the clock.
Okay
5,0
Pros: Near to haram
Mediocre
2,0
Pros: Nothing
Excellent
8,0
Mediocre
3,4
Pros: Nothing
Details
Reviews
Overall 6,2 Good
Based on 8 601 reviews
Breakfast
6,3
Location
6,2
Service
4,8
Room
3,2
Cleanliness
3,1
Comfort
2,3
WiFi
2,2
Amenities
2,1
Vibe
1,0
Location
6,2
Breakfast
6,0
Service
5,1
Room
3,1
Cleanliness
2,9
Amenities
2,1
Comfort
2,0
WiFi
1,8
Vibe
0,8
Location
6,0
Service
4,8
Cleanliness
3,6
Room
2,9
Comfort
1,9
Vibe
0,9
WiFi
0,9
Location
6,5
Breakfast
6,4
Service
5,7
Value
5,6
Cleanliness
3,0
Amenities
2,1
Room
2,1
Comfort
1,8
WiFi
1,3
Vibe
0,8
Location
6,5
Service
4,8
4,2 Okay
Pros: It was close to the masjid Al haram.
Cons: For the price the rooms were too small, breakfast was unbearable.
8,8 Excellent
Pros: • Breakfast: Average. Breakfast is offered on the ground floor after the reception area. • Shuttle bus: 3 to 4 hotel vans drop you for free 24hrs/7 at Makarem Ajyad Hotel, ajyad street in just one minute. The pickup for return to the hotel is also from the same drop point. From this point, it takes 2 to 5 minutes to enter the haram. • Location: Very close to the haram • Lift: Enough number of lifts are present & are fast • Bathroom: All basic amenities were present with hot water facility, towels • Check-in: Quick check-in, professional staff overall which includes receptionists, drivers, security staff, cleaners, and restaurant area workers. • Wi-Fi: wi-fi works in the lobby (small area) in front of the reception • Taxis: Taxis are generally available to travel anywhere at the hotel entrance or also near the drop point by hotel van • Luggage is taken care off and transferred to the room by hotel workers
Cons: • Wi-Fi: no wi-fi in rooms • Breakfast: Average, a limited number of items served than what is usually expected from a 4-star hotel. • Parking: No parking is offered by the hotel. Though free parking areas can be found within 2 to 3 km distance on Ajyad street and Kudai parking • Location: The hotel is situated on the hill therefore not ideal to walk back in return for the elderly & others too. • Cleanliness: The hotel and rooms are not crystal clean as expected from a 4-star hotel
7,9 Good
Pros: Location
Cons: Roof room
3,0 Mediocre
Pros: Every thing was fine Alhamdulilah,but the hotel is located on top of hill,very difficult to walk carrying ur luggage.
Cons: Hotel located on hill side .
3,8 Mediocre
Pros:
Cons: Staff and reception not co operative. Also location at hill side.little hard to climb after umra.
7,1 Good
Pros: Room is clean. Staff is freindly. 10 mins walk to Masjidil Haram.
Cons: 1. Water leaking from toilet bowl tank especially when flushing. 2. Shower head not working
5,4 Okay
Pros: The Room boys were nice and polite. They should swap position with the receptionist.Also the drop service downhill and uphill was good and round the clock.
Cons: Receptionist impolite. As if he was doing a favour for me. Needs lesson in hospitality.. Steep climb.
5,0 Okay
Pros: Near to haram
Cons: Bathroom is very small and elctrisity is very near to water shower jet .
2,0 Mediocre
Pros: Nothing
Cons: Very dirty, location is poor staff are not helpful. AVOID
8,0 Excellent
Pros:
Cons: Internet too much bad not connected all the 3 nights
3,4 Mediocre
Pros: Nothing
Cons: No WiFi
Old building
Busy elevators
High hills difficult to reach
A stay at Elaf Ajyad Hotel places you in the heart of Mecca, within a 15-minute walk of Kaaba and Great Mosque of Mecca. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
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