Good to know
|Distance to city centre||1,0 km|
|Nearest airport||Jeddah King Abdulaziz Intl|
|Distance to airport||75,3 km|
|"The staff are very helpful."||(in 232 reviews)|
|"Very close to al haram"||(in 102 reviews)|
|"Excellent location and great staff."||(in 240 reviews)|
|"Room service is somewhat poor"||(in 32 reviews)|
|"Hotel Management give me early check-in without charges."||(in 3 reviews)|
|"Room and bathroom very small"||(in 22 reviews)|
Time of year
Show reviews that mention
|check in process||in 11 reviews|
|early check-in||in 11 reviews|
|excellent hotel||in 192 reviews|
|excellent service||in 128 reviews|
|fast lifts||in 5 reviews|
|food was good||in 102 reviews|
|good breakfast||in 319 reviews|
|good room||in 315 reviews|
|location is good||in 405 reviews|
|near to haram||in 124 reviews|
|room service||in 173 reviews|
|small bathroom||in 83 reviews|
|staff was very helpful||in 376 reviews|
|view room||in 181 reviews|
|waiting time||in 112 reviews|
The staff at the reception are nice. Classic room with the city view is very decent and clean. It is also close to the Haram, you have to go through the mall to reach the Haram, which I think is convenient.
However, I think for the price I paid for the room breakfast should be included. Breakfast alone is around 90 Riyals per head. Verrrry expensive !!!
It is clean and the staff are friendly
I spent only few hours, so I was not able to enjoy a lot
Everything is good, very clean and taff was friendly and helpful, stay is comfortable, the location is convenient and breakfast buffet is very good..
Unfortunately no hotel parking unless 200 SAR paid per day.
Wasn't to far from the mosque. The beds are comfortable. Rooms are clean. Connected to the mall, so access to food is not an issue. Room service food is nice but a bit pricey. Staff are hospitable. Check in and checkout took no time at all.
Had to request housekeeping to come clean my room at 4pm although the sign was up on my door all day. The elevator system is confusing. You have to take a specific lift to get to specific floors. I have my baby with me and they charge a lot of money for 1 glass if milk. Variety at breakfast could be a bit better and food is not always hot, possibly because that batch has gone cold and a new batch doesn't come out till its finished.
Excellent location, great ambiance and wonderful staff. The services were great value for money. Concierge head Mr. Mushtaq Khan was an instrumental leader who pays full attention to customers need and always up for help and assistance. The Kaaba view rooms are the best.
The restrooms are small and heavy sound can be heard in the room when it’s windy outside.
The Mecca Hotels Swissotel Makkah in Makkah, Saudi Arabia boasts an impressive 1,487 guestrooms only about 45 miles from both Taif Airport and King Abdulaziz International Airport. The five-star contemporary hotel is near holy Masjid Al Haraam and overlooks the Ka’aba and the entirety of Masjid. The hotel has a meeting room, several hotels, and a business center for guests to use.
This hotel is only a short walk from the Haram and at the heart of the traditions of the city. The contemporary and fresh guest rooms offer many amenities for guests visiting the Holy City. Rooms come with twin, triple, or king beds and include private bathrooms and flat-screen televisions. There are spacious work desks, ergonomic seats, and prayer mats available in each room along with high-speed wireless Internet. Suites are also available for guests who desire more space.
The Swissotel Makkah includes transportation services along with room service and safe deposit boxes for guests. Housekeeping is provided and there are laundry and medical services on site. Concierge service is available to help guests get around while a business center is perfect for those working in the city. There is also currency exchange at the hotel along with bell staff to make the visit a convenient one.
In-room dining is available to guests at the hotel with both Arabic and Western menu choices. The Al-Ruwad Tea Lounge provides tea and coffee to guests as well as pastries and small sandwiches. Al-Ruwad Restaurant is also on-site and offers both traditional and international cuisine in a space that can fit 2,500.
based on 24 508 reviews
Things to know
- Wonderful sightseeing
- Great reception
Policies vary by room type and provider.
Reviews about Swissôtel Makkah
Most popular landmarks
- Abraj Al-Bait Towers 175 m
- King Fahad Gate 0,5 km
- Kaaba 0,5 km
- Well of Zamzam 0,5 km
- Sacred Mosque 0,6 km
- Jannat al-Mu'alla 1,8 km
|Jeddah King Abdulaziz Intl||75,3 km|