5 stars
Swissôtel Makkah
Photos of Swissôtel Makkah
Overview
Swissotel Makkah, located in Al Hujela, provides elegant accommodation and superior facilities. It also features 24-hour room service, valet parking and a coffee bar.
Swissôtel provides an all-hours reception, plus laundry facilities and a concierge. For added convenience, it features luggage storage, a safe and meeting rooms.
The rooms offer a marble bathroom, a coffee maker and luxury linen. They all come with an en suite bathroom fitted with a bathtub and a rain shower.
Swissôtel Makkah's on-site restaurant, Signature, is a popular place to have a meal.
The location of the hotel permits easy access to many tourist attractions by foot. Kaaba, Jabal Al Nour and the Al-Masjid al-Haram are an easy car trip away.
Latest deals for Swissôtel Makkah
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Swissôtel Makkah
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Landmark view
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Bottle of water
- Chapel/shrine
- 24-hour front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
- Non-feather pillow
- Upper floors accessible by lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Garden
Family friendly
- Cribs available
Reviews of Swissôtel Makkah
8.7
Very good
4631 verified ratings
Wonderful
2633
Very good
764
Good
493
Okay
233
Fair
199
Mediocre
98
Poor
211
Guests say
Overall, guests appreciated the hotel's location, especially its proximity to the holy sites, which many found to be exceptional. However, there were numerous complaints about the quality of service and cleanliness, with various guests experiencing delays and unsatisfactory conditions during their stay. Some positive notes were also made about the amenities, though guests felt improvements were necessary in certain areas.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.7 out of 10
1948 reviews
9.1 out of 10
408 reviews
8 out of 10
16 reviews
8.4 out of 10
2 reviews
7.9 out of 10
5 reviews
Pros (+) Good
Cons (-) Peace, mercy and blessings of God Please check your reservation 155828357990 Because he did not enter the system until now
Pros (+) very close to Haram, room size was bigger than most 5 star hotels I have stayed in before, breakfast is good but could have been improved as its neighbouring hotels provide better breakfast in my opinion
Cons (-) nothing
Cons (-) we did not like staff communication, TV was not working.. cold water was not available and we called them to reaper so we lost 45 minutes..room service food should be paid Cash..?? .. no Wi-Fi we have to pay..!! also we have to get card from reception counter only..?? quality of food is very poor and sitting Area is not organized well...!!
Pros (+) Advicing everyone to stay in swissotel .. very close to al haram Helpful staff ... Amazing services.. very happy with it ... And sure would love to go there again
Location
King Abdul Aziz Endowment, Mecca 21955
What's nearby
- Abraj Al-Bait Towers147 m
- King Fahad Gate0.4 km
- Kaaba0.5 km
- Well of Zamzam0.5 km
- Sacred Mosque0.6 km
- Jannat al-Mu'alla1.7 km
- Makkah Haramain High Speed Railway Station3.9 km
- Makkah Haramain High Speed Railway Station3.9 km
- Hira Cave5.5 km
- Jabal Al-Nour5.5 km
- Mount Thawr5.8 km
- Makkah Mall6.7 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 10007774
Essential information about Swissôtel Makkah
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | R6 299 |
Average price (weekend night) | R8 284 |
When to book a room at Swissôtel Makkah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price